01 Mar 2023
CONSOLIDATION OF TM’S BUSINESS IN MALAYSIA INTO TM TECH TO STRENGTHEN CONVERGENCE LEADERSHIP AND IMPROVE OPERATIONAL EFFICIENCY
Following the earlier communication on 14 December 2022, Telekom Malaysia Berhad (“TM”) today announced the internal reorganisation of its business in Malaysia into a single operating entity named TM Technology Services Sdn Bhd (“TM Tech”) following the approval of various bodies, including the High Court of Malaysia and the Malaysian Communications and Multimedia Commission.
Effective today, 1st March 2023, Telekom Malaysia Berhad will serve as an investment holding company for this single operating entity (TM Tech), along with other wholly owned subsidiaries, covering TM’s international, digital, education, support business and other non-wholly owned subsidiaries. This group in totality will continue to be governed by the current TM’s Board of Directors and managed by the same Senior Management team.
The reorganisation into TM Tech – which includes Unifi, TM One and TM Global, amongst others – marks the next phase of TM’s transformation that will reinforce its fixed-mobile convergence (FMC) position, further improve operational efficiencies and deliver a more seamless customer experience. Resource-wise, the reorganisation brings together the diverse talents, facilitating greater cross-functional collaboration and agility through more streamlined and simplified processes.
Group CEO of TM, Dato’ Imri Mokhtar explained, “As customer demand, increasing competition and stakeholder expectations reshape the industry, it is timely to consolidate our telco business in Malaysia into a single operating entity that will allow us to serve our diverse customer segments better and quicker, as well as drive operational efficiency.”
“We have recently notified all of our valued customers on this internal reorganisation via email and digital letters. At this point, for all payment transactions - the beneficiary name will now be “TM Technology Services Sdn Bhd” instead of “Telekom Malaysia Berhad”. All other payment details remain the same, such as the bank account and JomPAY code,” Imri added.
“The success of TM to shape a Digital Malaysia through technology that empowers communities, businesses and Government truly lies in our Warga TM. With majority of Warga TM realigned into this single operating entity, the individual job functions, entitlements and benefits will remain unchanged. Similarly, all of TM’s current obligations in terms of partnerships, vendor and service agreements will remain in effect.”
“We believe this reorganisation will strengthen TM’s role in advancing the country’s digital economy and to serve our growing customers in a more cohesive manner. It will reinforce TM’s competitive edge, solidifying our transition towards being a human-centred TechCo,” Imri concluded.
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Unifi TV kickstarts 2023 offerings with addition of popular beIN SPORTS 2, Moonbug Kids and one premium channels
Unifi, a leader in converged home, mobile and lifestyle services via its digital content arm, Unifi TV, today announced three new premium channels via partnerships with leading content providers – beIN Asia Pacific; Moonbug Entertainment, a subsidiary of Candle Media; and Korea’s KC Global Media. Starting February 2023, viewers will be able to enjoy these popular channels via their Unifi TV subscriptions: beIN SPORTS 2 – featuring top-tier European football, international tennis competitions and most recently, full Formula 1 coverage; Moonbug Kids – designed for families with pre-school children; and ONE – for fans of the latest Korean drama and entertainment. Two of the three new channels, Moonbug Kids and ONE will also be available for free preview throughout the whole of February for both existing and new Unifi TV subscribers. This brings Unifi TV’s channel offerings to a whopping 71 premium channels, along with 17 app partners including Disney+ Hotstar, Viu, WeTV and Lionsgate Play – the largest selection of streaming apps over a single platform. Ho Hock Doong, Head of Content, Unifi TV said, “We are excited to partner beIN Asia Pacific, Moonbug Entertainment, and KC Global Media in bringing their popular channels to Unifi TV and to provide more quality offerings to our local audiences. “At the end of 2022, Digital Market Insights projected that Malaysia’s Home Entertainment revenue was expected to reach an annual growth rate (CAGR 2022-2027) of 8.36%, with a projected market volume of US$48.57 million and 1.1 million active users by 2027. “With these prospects in mind, we are strengthening our partnerships with leading global content providers to offer an inclusive selection of digital entertainment solutions – bringing Unifi’s ‘all-in-one’ value proposition to all audiences,” he added. beIN SPORTS 2 will join the line-up of three existing beIN SPORTS channels as well as the beIN SPORTS CONNECT app already available on Unifi TV, offering the widest live sports coverage from beIN SPORTS in Malaysia. In addition to the Formula 1 broadcast rights which will be extended to Unifi TV viewers, the channel will also include the Australian Open, ATP and the upcoming Roland-Garros. Mike Kerr, Managing Director, beIN Asia Pacific, said, “As we continue to expand and strengthen our sports offering, we are excited to enter into the next phase of partnership with Unifi TV. Now with Formula 1, fans can immerse themselves in more live coverage than ever before on beIN SPORTS. We look forward to working alongside Unifi TV to grow our audiences in Malaysia.” Putting families in the forefront, Moonbug Kids on Unifi TV will feature all of Moonbug’s IPs including CoComelon, Blippi, Gecko’s Garage, Morphle, Arpo, Little Baby Bum and recent acquisitions Little Angel and Oddbods – offering wholesome and quality entertainment for preschool and early-years viewers. Unifi TV is also the first digital content platform in Malaysia to offer selected Moonbug Kids programmes on demand that are localised in Bahasa Melayu and Mandarin – bringing these edutainment programmes to more of Malaysia’s multi-lingual audiences. “We are extremely excited to launch our Moonbug Kids channel on Unifi TV via their on-air and online platforms. We have had a strong start to 2023 in maintaining our strategy of rolling out our content and channels across APAC and EMEA and are now very much looking forward to sharing our beloved characters and stories with families across Malaysia,” said Nicolas Eglau, Managing Director EMEA & APAC, Moonbug Entertainment. Leading K-entertainment channel, ONE, on the other hand, will bring the best of Korean entertainment to Malaysia. The channel will feature drama series Kokdu: Season of Deity within 24 hours of release in Korea and a line-up of romantic specials in February such as Weightlifting Fairy Kim Bok Joo and Backstreet Rookie. Fans of travel variety shows will also be treated to Dopojarak: Story of Homme the K-Wanderer, featuring personalities from K-pop, K-drama, fashion and sports. George Chien, Co-Founder, President, and CEO of KC Global Media shared, “We are excited to enhance our partnership with Unifi TV to bring the best entertainment from around the world to every household and mobile device in Malaysia! With the addition of ONE channel on Unifi TV, fans can look forward to an endless stream of freshly curated programming direct from South Korea’s biggest broadcasters and studios.” “These channels are quality additions to our platform and will strengthen our lifestyle offerings as part of Unifi’s Converged solutions for broadband, mobile and digital content. Our aim is to provide seamless customer experiences via extensive and affordable services that meet today’s digital demands, including online entertainment both at home and on-the-go,” Ho shared. “As we kick off 2023, we aim to continue expanding our digital content, providing more customisable, value-for-money selections together with Unifi’s other converged solutions to bring something for everyone,” he concluded.
Innovating Malaysia's healthcare through 5G and digital solutions
TM One’s 5G and digital infrastructure reflects its commitment to enable smart hospitals and remote care capabilities TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently previewed the innovative future of Malaysia’s healthcare sector, powered by 5G technology and digital solutions. Collaborating with Siemens Healthineers Malaysia, TM One shared its vision at the inaugural 5G in Healthcare Symposium, organised by the Association of Private Hospitals Malaysia (APHM), where they showcased next-level innovations for the healthcare system, made possible by 5G connectivity. This gathering of healthcare providers highlighted the multiple benefits gained from digital transformation in the sector, including enhanced patient care and operational efficiencies, among others. The digitalisation of this essential sector has also proven to be particularly timely and effective in delivering health care during and post pandemic. Shazurawati Abd Karim, Executive Vice President of TM One explained the significance of 5G to Malaysian healthcare, stating that: “5G will positively impact the Internet of Medical Things (IoMT), and enable life-saving medical innovations that reflect the needs of a post pandemic society. This includes remote medical learning and remote patient monitoring, among others. Together with our partners, which includes global technology companies as well as leading local companies, we are primed and ready to help Malaysia’s private hospitals co-create solutions that will save lives and bring value to their stakeholders.” “Aside from real-time speed and breakthrough connectivity, today’s digital healthcare ecosystems depend on robust and secure infrastructure essentials. Collecting and sharing of digital patient records and hospital data requires world-class data security to mitigate cyber threats and to comply with stringent regulatory requirements. TM One’s services can be integrated with private 5G networks and offers enhanced data protection and encryption to safeguard both patients and hospitals. This will encourage patients towards adopting digital healthcare services, potentially enabling them to seek treatment earlier and save lives,” she said. Amongst the technologies demonstrated was VRAR (virtual reality/augmented reality) using a Microsoft HoloLens device, which utilises mixed-reality experiences with 3D data processing, analytics, visualisation, and simulation applications. This technology aims to humanise the diagnosis and treatment identification process and will improve the productivity of healthcare personnel by accelerating their time-to-diagnosis, surgical accuracy and reduce time-to-care which will result in improving overall patient experience. TM One also showcased a virtual medical consultation solution powered by REMEDi, a digital healthcare technology developer. Through high-speed, low-latency 5G, the solution will provide enhanced video images and sound quality for safer diagnosis of patients and effective troubleshooting. In addition, this solution can be conveniently deployed anywhere, matching the current shift towards online examinations and telemedicine. Speaking about the event, Datuk Dr Kuljit Singh, President of APHM said, “The 5G in Healthcare Symposium was a great platform for our partners, TM One and Siemens Healthineers to demonstrate the future of Malaysia’s private healthcare, providing a guide on how to transform hospitals by leveraging 5G. This sharing was truly valuable to the symposium participants.” “Having these esteemed digital leaders provided a clearer idea to the industry of how they can transform their institutions. We are both excited by the potential offered by 5G technology and confident of the expert support offered by our partners as the industry continues its digital transformation journey in delivering superior healthcare service to our patients,” he enthused. Rod Frazer, Managing Director of Siemens Healthineers in Malaysia commented, "The opportunity to aggregate healthcare data and leverage this to support the day-to-day decisions of patients and clinicians is the game changer in healthcare delivery and cost effectiveness. To shape this future, it is vital not only to work on ideas that will change the way we think about the healthcare sector in the long term but also to identify current developments such as 5G connectivity, which has the potential to transform the market. Siemens Healthineers is excited to collaborate on this initiative with APHM and TM One to facilitate such discussions in the country.” TM One’s suite of robust and secured digital infrastructure solutions enable organisations to harness the power of AI and IR 4.0 to take their transformation forward. TM’s recent partnership with Digital Nasional Berhad (DNB) to provide extensive fibre coverage for DNB’s 5G network emphasises its commitment to provide 5G infrastructure to support the digital aspiration of all Malaysians, including the digitalisation the nation’s private healthcare industry to support the vitality and wellbeing of the rakyat. For more details about TM One Healthcare solutions, visit www.tmone.com.my/industry/healthcare/
K-KOMM Deputy Minister officiates Yayasan TM’s effort for most number of Gutta Percha planted within 24 hours
Recognised by the Malaysia Book of Records, campaign sees planting of 5,017 trees across 23 locations with 18 collaborative partners Yayasan TM (YTM), the foundation arm of Telekom Malaysia Berhad (TM), today launched The Largest Gutta Percha Tree-Planting Event in 24 hours, a Malaysia Book of Records certified campaign in conjunction with World Telecommunication and Information Society Day 2022. The project, inspired by the “Greening Malaysia; Our Trees, Our Life” campaign under the Ministry of Energy and Natural Resources that aims to preserve the country’s biological diversity, was co-organised with Yayasan Sukarelawan Siswa (YSS), and saw 1,000 student volunteers and TM’s own Reaching Out Volunteers (TM ROVers) working together to plant 5,017 Gutta Percha trees at 23 locations simultaneously. Launched by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia, together with Dato’ Haji Rosli Isa, Secretary General, Ministry of Energy and Natural Resources, the campaign specifically chose the Gutta Percha tree species for its significant heritage status in Malaysia. Native to the country and known as Nyatoh Taban Merah to locals, the species was instrumental for the early beginnings of the global submarine telegraph network. In 1851, the latex from the Gutta Percha tree was discovered to be the best insulating material and led to the invention of the first submarine cable in the world. While it was replaced with polyethylene by the 1950s, this humble tree essentially spearheaded modern telecommunications capabilities globally. Hosting the event, Tan Sri Dato’ Seri Abd. Ghafar Mahmud, Board of Trustee Member of YTM said, “This symbolic Gutta Percha tree-planting programme is a collaborative effort to protect our natural heritage and to honour the unique role it has played in connecting communities throughout the world. From its humble origins in our own forests, this species has transformed our communications capabilities, and it is now our duty to protect it for future generations.” Speaking at the launch, YB Datuk Zahidi said, “The World Telecommunication and Information Society Day this year is celebrated by industry players, agencies and corporate partners in their own unique ways. As we move with the fast pace of the digital world, we need to balance it with green conservation efforts to sustain our environment. I am thrilled and excited with today’s event that sees the preservation of Gutta Percha, a native and very important species particularly to telecommunications. Congratulations to YTM and YSS for this unique collaboration!” A total of 18 partners from local councils, institutions and universities also collaborated on this project, providing designated areas for Gutta Percha education, research and development, as well as participating in the tree-planting initiative. Besides YSS, these partners include: Forest Research Institute Malaysia (FRIM), Jabatan Perhutanan Semenanjung Malaysia, Perbadanan Putrajaya, Majlis Perbandaran Sepang, Dewan Bandaraya Kuala Lumpur, Multimedia University (MMU), International Islamic University Malaysia (IIUM), Universiti Sains Islam Malaysia (USIM), University of Malaya (UM), Universiti Putra Malaysia (UPM), Universiti Kebangsaan Malaysia (UKM), Universiti Teknologi MARA (UITM), Universiti Teknologi Petronas (UTP) and Universiti Malaysia Perlis (UniMAP) as well as Mr DIY, Hara Makers and unifi. In addition to tree-planting, YTM is also supporting Buy for Impact’s social enterprise, Hara Makers, through their Reimagine Plastic environmental initiatives. The foundation is further helping economically-disadvantaged communities through an income-generating project to create upcycled volunteers’ hats for the Gutta Percha Tree-Planting event. Extending the impact of the project beyond the launch event, YTM, in partnership with unifi, is running an Adopt-A-Tree campaign via unifi Rewards points redemptions. unifi customers will have the opportunity to adopt a Gutta Percha tree by donating their points towards this effort via the myunifi application or portal. Through their support, the adopted trees will be planted within the 23 unifi Green Zones and customers will receive a digital certificate from YTM for their contribution. These initiatives tie in with TM Group’s Environmental, Societal and Governance (ESG) sustainability commitments, connecting the three components with Malaysia’s national heritage conservation as well as education efforts.
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