The basic steps for online registration are:

1. Go to www.tm.com.my and at the top-right corner, click Others > Business With TM.
2. Click Registration and click Request Now.
3. Complete the request and click the submit button.
4. When the Supplier Request is approved, you will receive a supplier invitation email and another separate email for registration payment link. Use the link in supplier invitation email to register to SAP Ariba Network. Make the RM 150 registration payment using the link in payment link email.
5. After successfully logged in, complete the Supplier Registration Questionnaires

Please refer to the Self-Registration Guide for more in-depth information.

Maximum 30 (thirty) Product Categories can be selected. The Product Categories chosen by the supplier must be commensurate with the nature of business, supply/work experiences, PKK/CIDB certificate and/or MOF registration as attached in the supporting documents.

The supplier will be notified by email of any feedback that TM provides. Regularly checking your email inbox for the most recent updates is advised.

It is crucial that an official or corporate e-mail address is established between TM and Supplier as this is the key requirement in supplier registration and the main channel to send 2 separate e-mails on:

1. User ID for Supplier to login to SRM SUS (Supplier Self Service) Portal​​
2. Password for SRM SUS Portal login.

If a prospect supplier does not have any official or corporate e-mail address, the registration process cannot be completed. It is also acceptable if a company use free email provider (except Yahoo Mail and Hotmail) as their official email.

Upon receiving complete documentations and payment, TM will take three (3) working days for approval.

The approval of the application will be based on the information that is given by the Supplier. The Supplier must ensure that the following are met:

1. An official or corporate e-mail has been provided
2. A registered office and/or legal operation
3. Permanent employee(s) with monthly contribution to EPF (Employee Providence Fund)
4. An active bank account
5. Company is existing and not having dissolved or winding-up status with SSM or respective country's company registrar
6. Business is active and not having expired or terminated status with SSM

Notification on any change of company’s address and/or phone/fax number must be made within 21 days from the date of the change. The supplier must ensure that the industrial sector that wants to register is not the same as the industrial sector that has been approved by any of the categories below :

1. Holding company, parent and subsidiary company are not allowed to register under the same Product Category.
2. Two (2) or more different companies doing the same activity in the same premise is not allowed to register under the same Product Category.
3. One same equity owner in two (2) or more companies is not allowed to register under the same Product Category.
4. wo (2) or more companies that have the same Owner, Director or Management is not allowed to register under the same Product Category.

Should TM discover that the information given is falsified, TM will cancel the registration without giving the Supplier any prior notice.

Mandatory forms for vendors to upload online are as follows:

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Private Limited/Public Limited companies incorporated before 1 March 2017:

1. Company profile

2. Organization chart

3. Certifications / licenses with govt. bodies and/or private sectors

4. Latest KSWP statement (borang A or penyata caruman) if company contributes

5. Latest SOCSO statement (borang 8A or penyata caruman) if company contributes

6. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

7. Form 9 and, if company's name changed, Form 13

8. Form 24 (Paid-up capital must at least RM 10,000.00)

9. Form 49

10. Form 32A if any

11. Form of Annual Return for the latest two consecutive years

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Private Limited/Public Limited companies incorporated after1 March 2017:

1. Company profile

2. Organization chart

3. Certifications / licenses with govt. bodies and/or private sectors

4. Latest KSWP statement (borang A or penyata caruman) if company contributes

5. Latest SOCSO statement (borang 8A or penyata caruman) if company contributes

6. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

7. Document under Section 17 C.A. 2016 and, if company's name changed, Document under Section 28 C.A. 2016

8. Document under Section 78 C.A. 2016 – Paid-up capital at least RM 10,000.00

9. Document under Section 58 C.A. 2016

10. Document under Section 105 C.A. 2016 if any)

11. Form of Annual Return for the latest two consecutive years

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Sole proprietorship or Partnership or PLT:

1. Company profile

2. Organization chart

3. Certifications / licenses with govt. bodies and/or private sectors

4. Latest KSWP statement (borang A or penyata caruman) if company contributes

5. Latest SOCSO statement (borang 8A or penyata caruman) if company contributes​

6. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

7. Form D/Form E dan Maklumat Perniagaan & Pemilik Masa Kini berdaftar di SSM for Semenanjung

8. Certificate of Registration under the Business Names Ordinance for Sarawak

9. Form B under Commercial License Ordinance 1948 for Sabah​

10. LLP / PLT certificate, business info and compliance officers table for LLP / PLT​

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Foreign Companies:

1. Company profile

2. Organization chart

3. Registration Certification of the Company

4. Latest bank statement (the latest 1 month) - you can blacken the part that have amount / figures. It must clearly state the bank name, bank address, bank branch & your company's account number

Exemption to registration fee shall be applicable to suppliers identified below:

1. Government Agencies
2. Non Governmental Organisations (NGO)
3. Local Councils
4. Universities and Colleges
5. Panel Lawyers who are providing the services for the benefits of TM staff under TM housing loans
6. Housing Developer or Supplier for PC and vehicle who are providing the services for the benefits of TM staff under TM housing or vehicle loans
7. Hotels
8. Supplier/landlord who provides property rental

For any enquiries, kindly email to srm@tm.com.my

New Registration

The fee is RM150.00, non-taxable, which comprises of registration fee of RM100.00 and processing fee of RM50.00. The validity period is 2 (two) years from the approval date as TM Supplier. Online registration payment can be made by clicking link in Registration Confirmation email received after completion of registration application. Payment can be done by credit card or Internet banking. Alternatively, you can print payment slip with barcode found in the same Registration Confirmation email and bring it to any TMpoint kiosk to make payment.

Renewal

Renewal must be done from within TM SUS Portal. The fee is RM100.00, non-taxable, also for a validity of 2 (two) years from the expiry date of the earlier registration. For renewals/reactivation, payments are made against 'kod hasil' 641 for active registration & 649 for expired registration. See renewal steps here for details.

Foreign Company (company address outside Malaysia)

Payment of registration & renewal for foreign company must be via Telegraphic Transfer (TT). Payment by credit card is not allowed. Payment advice should be uploaded during application of registration.

For USD, please use

Beneficiary Name: Telekom Malaysia Berhad

Bank Name: JPMorgan Chase Bank Berhad

Bank Address: Kuala Lumpur Branch, Level 18, Integra Tower, The Intermark, 348 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia

Bank Account No: 6870904569

Swift Code: CHASMYKX

Other than USD, please use

Beneficiary Name: Telekom Malaysia Berhad

Bank Name: CIMB Bank Berhad

Bank Address: Menara UAB Branch, Menara UAB, No. 6 Jalan Tun Perak, 50200 Kuala Lumpur, Malaysia

Bank Account: 8000415776

Swift Code: CIBBMYKL

No. The login details for TM SUS Portal, ProDigy (SAP Ariba Business Network), and SAP Taulia (TM early payment platform) are all distinct.

If you are existing TM supplier, please request supplier invitation email from TM by emailing the company name, PIC full name and email to srm@tm.com.my and follow the steps in the email to Sign-Up with SAP Ariba. 

Please note down your User ID and Password created during sign-up.

If you already have an Ariba Business Network account (Standard or Free account), you will not be required to create a new account with Ariba. You can use the existing account to register and transact with TM. You still need to register with TM via SAP Business Network by filling in the registration questionnaire.

However, for Enterprise Account holders (paid subscription), please carefully discuss internally to determine if this is the type of account suitable for your company’s strategy and operation. If you have enquiries on Enterprise account fees, please refer to SAP Ariba official website or reach out to SAP support.

The account will not expire.

For Suppliers new to Ariba, first time account creation is free and is called as Standard Account. The Standard Account is sufficient to transact with TM.
There will be charges if you upgrade to Enterprise Account (paid subscription).

For SAP Business Network, if you have forgotten the username or password, you may click the link 'Forgot Username or Password'.

For SUS Portal, it will be as per existing process.

A Standard Account is: Completely cost-free account  Transact with one or several customers, by receiving interactive documents via email sent by buyers (e.g. Purchase Orders) Interactive documents redirect you to Ariba’s logging page, to create and submit digital documents to your buyer customers

An Enterprise Account is: Full-feature account that is created prior to receiving documents from buyers Organize and filter documents in an easy manner Set-up an automatic integration (interface between your ERP and your Ariba Network Account) Subjected to fees depending on the volumes transacted with all buyer customers connected to this account

There is no functional difference between Enterprise and Standard accounts for suppliers using SAP Ariba only to participate in Sourcing events (live bids, auctions, RFPs, etc.) / Supplier Registration & Supplier Performance.

It is recommended to have only one Ariba Business Network account per company. 1 supplier Ariba Business Network ID (ANID) can establish multiple customer relationships. However, there can be different users assigned to the account.

Yes, there can be multiple/different users performing multiple/different tasks in Ariba.

Expiry date is 90 days after receiving the registration link. However, we highly encourage you to register as soon as possible by after attending the supplier functional training. It may affect your transactions with TM if there are any delays in registration (e.g. project tender, invoicing, etc.)

The Supplier Registration Form is to be submitted by primary contact person (who receives registration invite), who can provide several emails for different purposes (refer to Section 4 & Section 6 in Supplier Registration Form)

If the form has been sent for approval, Supplier will need to contact TM’s Supplier Registration Unit to request to resend the form back to supplier to make necessary changes. 
If the form has been approved, Supplier can always revise response and re-submit. Once submitted, it will be routed for TM’s Supplier Registration Unit approval again.

Multi-factor Authentication (MFA) is a security method that requires users to provide additional password (OTP) of identification to access an account.

Kindly refer to Supplier User Guides on TM corporate website.