25 Oct 2022
TM One LEAP Summit 2022 poised to advance next-gen enterprise transformation with world-class innovators
TM One’s annual flagship event LEAP Summit returns for a fifth year, anchoring on the theme ‘Enabling Your Next: Innovate and Transform’
TM One, the enterprise and government sector business solutions arm of Telekom Malaysia Berhad (TM), held its high-impact annual flagship event, LEAP Summit 2022 today, aimed at propelling enterprise innovation and transformation as Malaysian businesses take advantage of the nation’s initial economic recovery.
The fifth in its series, LEAP Summit 2022 themed ‘Enabling Your Next: Innovate & Transform’, brought together world-class digital experts and over 200 of Malaysia’s top decision makers to better understand how these leaders could unleash their innovation potential and take their businesses to the next level.
Imri Mokhtar, Group Chief Executive Officer of TM, in his welcoming address said that increased customer expectations for digital services and platforms are reshaping how enterprises work and conduct their business.
He also explained that in order to keep up with these new trends, enterprises must fast-track their transformation to virtualised cloud-based services, leverage digital networks to modernise legacy processes, accelerate workflow efficiency, and strengthen cybersecurity. This will improve business offerings and overall customer experience, leading to increased growth and profitability.
Kicking off LEAP Summit 2022 was Netflix’s Co-Founding Executive, Mitch Lowe, who emphasised the need for being brave in order to become a leader of the industry and to remain relevant. Having grown with the entertainment industry from video stores and DVD kiosks, to founding one of the most successful over the top (OTT) content services, Lowe shared that the habit of transformation is built by constantly looking to solve the problems faced by the customers and the industry.
Building on this need for organisations to constantly evolve, the event then featured a panel session with Paul Nicholls, Telstra Purple’s Digital Transformation Practice Leader with Telstra’s global partners Airspeeder (the F1 for Electric Flying Vehicle) and Bata Global (world's largest shoe manufacturer), which was moderated by Ching-Fong (CF) Ong, Managing Director & Senior Partner
from Boston Consulting Group; who deep dove into real examples of transformation, spanning multiple technologies and geographies, which centres around customers.
Bringing the conversation closer to home, industry leaders Datuk Hj Bacho Pilong, Senior Vice President, Project Delivery & Technology, PETRONAS; Fabian Bigar, Chief Executive Officer, MyDIGITAL; Effendy Shahul Hamid, Chief Executive Officer, CIMB Digital Assets; Ir. Dr. Lim Eu Shawn, Chief Global Solutions Officer, Aerodyne Group; also weighed in on transformation within the Malaysian context and its role in future-proofing businesses and the nation to progress from surviving to thriving. This discussion was moderated by Manoj Menon, Founder and Chief Executive Officer of twimbit.
Commenting about this year’s event, Shazurawati Abd Karim, Executive Vice President of TM One said, “TM One’s LEAP Summit is part of our continuous commitment to enable organisations to prepare for their next advantage, today and tomorrow. With one of the common challenges faced by organisations being how to start or even expand their innovation and transformation journey, we connect them to world-class leaders to open up new ideas and possibilities that enterprises can put into motion.”
TM One 5G Sphere Programme – enabling enterprises’ ‘Next’, now
LEAP Summit 2022 also witnessed the inauguration of TM One’s 5G Sphere Programme, an alliance of Malaysia’s leading technology and smart solution partners to create an ecosystem to support the next phase of enterprise innovation and transformation, leveraging 5G.
Harnessing 5G capabilities to power connected technologies to improve performance and customer experience, real-time detection, instant analysis and action for efficiency, as well as increased safety while reducing down-time through smart solutions, TM One’s 5G Sphere offers the opportunity for enterprises to springboard their transformation through actual case studies and proof of concepts that address their unique business challenges.
TM One 5G Solutions for enterprises and the government sector
TM One’s latest-in-class showcase during LEAP Summit 2022 also spotlighted 5G-enabled applications for Smart Healthcare, Smart Industry and Smart Cities, along with several digital solutions and services, demonstrating the latest end-to-end technologies available to enterprises and the public sector to spur on their digital growth.
Shazurawati explained, “The next phase of smart innovative transformation will be 5G-driven opportunities, with capabilities such as video monitoring, logistics, fleet management, and private 5G networks powering manufacturing, transport, factories, and campuses already on the horizon.”
“Moving forward, optimal 5G business solutions will arise from smart collaborations and coalitions among industry leaders, accelerating the next phase of technology adoption by both industry and the country as a whole, and enabling our aspirations for a Digital Malaysia,” she concluded.
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Consolidation of TM’s business in Malaysia to strengthen fixed-mobile convergence leadership and improve operational efficiency
Telekom Malaysia Berhad ("TM" or "the Group") today announced an internal reorganisation which involves the transfer of its business in Malaysia to a single operating entity named TM Technology Services Sdn Bhd ("TM Tech"). The internal reorganisation is anticipated to complete by 31 December 2023. The reorganisation – which includes Unifi, TM One and TM Wholesale, among others – marks the next phase of the Group's transformation to be the enabler of a digital Malaysia, and to further improve its operational efficiencies, streamline processes and simplify customer touchpoints to provide a more seamless customer experience. Incorporating its diverse businesses under TM Tech will also reinforce TM's Fixed-Mobile Convergence leadership, offering integrated fixed broadband, mobile services, data services, digital content and innovative solutions to communities, businesses and the Government. Group CEO, Imri Mokhtar said, "As digital lifestyles, increasing competition and stakeholder expectations reshape the industry, consolidating these businesses into one operating entity will allow us to serve our diverse customer segments better and deliver their needs more quickly. "Consolidating our suite of connectivity and digital offerings will also enable us to easily tap into the right combination of solutions to meet the unique needs of individual lifestyles and businesses." "Furthermore, this reorganisation aligns us to industry best practices and will improve TM's competitive edge among Malaysian and international Telcos and digital players, as we continue to pursue our aspiration of becoming a leading human-centred TechCo," he added. Under TM Tech, consumers will continue to enjoy the fastest and widest all-in-one connectivity and digital content. Enterprises and the public sector will also benefit from TM's digital and smart solutions, including cloud and data centres, cybersecurity and smart industry offerings. The operating entity will also continue to champion TM's nation-building efforts in expanding and modernising the country's fibre network, data centres and submarine cable systems. TM Tech will be led by TM's existing senior management team and will bring together its diverse talents under a single company, encouraging greater agility and cross-functional collaboration to improve service quality. Imri explained, "Our Warga TM will remain the execution engine for TM and the country's digital transformation. While our workforce will be realigned to this single operating entity, employee functions, entitlements and benefits will remain unchanged." Similarly, all of TM's partnerships, vendor and service agreements will remain in effect. Telekom Malaysia Berhad will now serve as an investment holding company for this operating entity, with all other subsidiaries within the Group to remain status quo. "Beyond TM's own growth, this reorganisation strengthens our role in advancing the country's digital transformation and to serve our customers in a more cohesive manner. While it marks a new milestone in our continuous transformation, we remain anchored to our purpose of enabling digital inclusion, opportunities and progress for all," Imri concluded.
TM's decision to exit menara KL concession
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HONOR Malaysia appoints TM One as Cloud service provider to serve customers across three continents
HONOR, a leading global provider of smart devices adopts TM One Cloud solutions – α Edge (pronounced as Alpha Edge), to serve its customers across three Telekom Malaysia Berhad (TM), via its enterprise and public sector business solutions arm TM One, recently join forces with HONOR Technology (Malaysia) Sdn Bhd, one of the leading global providers of smart devices, to provide Cloud services not only for HONOR Malaysia's customers but also across three (3) continents – namely, Asia, Africa and Latin America. This strategic alliance signals a major expansion of TM One α Edge regionally. The end-to-end comprehensive Cloud services were chosen by HONOR Malaysia to host the eCommerce platform and digital solutions, in its ongoing efforts to expand its presence in the premium market segment. Currently, HONOR has 3,000+ service centers, 2,000+ call center representatives and close to 8,000 employees globally to provide premium and efficient services to consumers in over 100 markets. The TM One α Edge is equipped to deliver the required flexibility to scale effectively for any unprecedented demands in traffic or business challenges. Shazurawati Abd Karim, Executive Vice President of TM One, commented: "Fuelled by the pandemic, the extraordinary surge in Cloud adoption by many businesses especially those connected to serving consumer markets, bodes well for future growth and recovery. This partnership marks another important growth milestone in strengthening Malaysia's position on the global front as a preferred digital destination and business hub. We are an ideal Cloud service provider for the nation and this is yet another testament to our leading role as the enabler of Digital Malaysia." Towards ensuring a stable and secured service, some of the key aspects of the α Edge portfolio for HONOR Malaysia includes a dedicated 24/7 technical team, with professional and managed services. In addition to TM One's robust global network and secured digital connectivity infrastructure, the service operates through TM One Tier-III Data Centres, to ensure benefits such as low latency coupled with reachability to customers. Meanwhile, Kee Ee Neng, Chief Financial Officer of HONOR Malaysia, commented, "It's a proud moment to be in the same alignment with TM One when it comes to digital solutions. We look forward to providing the leading technology and developing further opportunities with TM One on this exciting journey ahead." α Edge, a part of TM One Cloud α, has been designed to provide seamless migration of critical workloads to the Cloud, quickly, easily, cost-effectively, and without constraints. It comes ready to support HONOR Malaysia's IT platform and digital solutions with Artificial Intelligence (AI) capabilities, resource monitoring and identity access management, as well as advanced security tools and cybersecurity support. The strategic partnership between TM One with HONOR Malaysia leverages TM One's leading end-to-end cloud service solution designed for businesses. For further information on TM One's Cloud services, visit www.tmone.com.my/solutions/cloud-services and for more info on HONOR Malaysia, visit www.hihonor.com/global
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