12 Jul 2018
unifi unveils broadband and mobile plans with value for everyone towards boosting Malaysia’s global competitiveness
Upgrades Existing unifi Customers to speeds of up to 800Mbps; Introduces Affordable unifi Basic Plan of 30Mbps for Targeted Households; Upgrades Existing Streamyx Customers to unifi or Double Existing Speed; Reinstates Unlimited unifi Mobile Postpaid
unifi, the premier Convergence brand under Telekom Malaysia Berhad (TM) today raises the bar for Malaysia’s high-speed broadband service with the unveiling of its new plans. unifi today announced upgrade plans for existing unifi Home customers to up to 800Mbps, with upgrade plans for new sign-ups scheduled for early next year. Also announced is an affordable 30Mbps broadband-only unifi plan exclusive for households with income of less than RM4,500 per month. Included also are upgrade plans for Streamyx (pre-unifi) customers to unifi in coverage areas or double the speed in non-coverage areas and the popular unlimited unifi Mobile postpaid plan, exclusive for its broadband customers.
Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM said, “Today’s announcement marks another milestone for TM, as Malaysia’s Convergence Champion. We are proud of our unique role as Malaysia’s nation-building partner, and our stewardship in increasing and improving access to ensure all Malaysians are able to enjoy the benefits of broadband, mobile, WiFi and content. In moving towards a digital and creative-led economy, it is imperative that Malaysia scales up to higher broadband speeds to enable the endless possibilities that technology - and a digital lifestyle - can bring. We will lead the charge to realise the digital economy and accelerating digital-led innovation with what we do best - providing the best high speed broadband services at affordable prices and best value in the country.
TM is set to turbo-boost Malaysia’s regional broadband standing starting 15 August 2018 when existing unifi Home customers enjoying broadband, phone and content services will be upgraded in phases up to 10 times the current broadband speed at the same monthly subscription. For example, an existing 30Mbps unifi Home customer will be upgraded up to 300Mbps whilst a 100Mbps unifi Home customer will be upgraded up to 800Mbps. Customers who have yet to sign up as a unifi Home customer are encouraged to subscribe to any existing unifi plan before 31 December 2018 to enjoy the speed upgrade in phases beginning 2019. Not yet unifi customers are encouraged to sign-up to existing plan via unifi.com.my for a hassle-free and faster service.
unifi Basic, exclusive for households with income of RM4,500 and below, is a broadband-only plan at 30Mbps with a 60GB monthly usage quota, offering greater affordability at RM79 per month - more than 50% lower than the current 30Mbps unifi Home plan. unifi Basic is available exclusively online at unifi.com.my/unifi-basic and will be available starting 15 August 2018. Pre-orders open from 15 July 2018. Another affordable broadband offering already available today is unifi Wireless broadband at RM79 per month, for customers looking for a hassle-free home broadband.
Imri Mokhtar, Executive Vice President, unifi said, “We are committed to serving all our broadband customers better, including our loyal and patient Streamyx customers who are asking for a faster broadband service. Part of our ongoing broadband improvement initiative is to upgrade more than 340,000 Streamyx customers located in unifi coverage areas to unifi. For Streamyx customers who are currently not in a unifi area, we are committed to continuously invest in the best of both fixed and wireless technologies to bring them high speed broadband. In the meantime, we shall double the Streamyx speed they are subscribing to today. More than 350,000 Streamyx customers are expected to enjoy faster broadband very soon.”
“Though the broadband plans unveiled today are primarily for home customers, we certainly have not forgotten our SME customers. Exciting plans will be announced soon for all our SME customers nationwide,” added Imri.
In addition to the various broadband plans, the unlimited unifi Mobile postpaid plan promises a peace of mind experience with its calls, data connectivity and messaging at a promotional price of RM99 per month. This plan will be available from 15 July 2018 exclusive for its existing broadband customers – both, unifi and Streamyx customers.
“These new plans mark our commitment to bring better affordability/price – speed – coverage for all Malaysians to enjoy a seamless digital experience with unifi. We expect the new broadband plans to place Malaysia alongside the top broadband nations in the region. At TM, we remain steadfast to our Convergence and Digital strategic thrusts to be the enabler and premier solutions provider in Malaysia’s digital and creative-led economy”, said Datuk Bazlan in his closing.
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unifi offers subsidised mobile internet plans through Jaringan Prihatin Programme
Introduces unifi Mobile 39 postpaid plan, now priced at only RM24 (exclusive of SST) per month with RM15 monthly subsidy from the Government In support of the Jaringan Prihatin programme announced by the Government through the Malaysian Communications and Multimedia Commission (MCMC), unifi is offering unifi Mobile 39 postpaid plan and unifi #BEBAS prepaid plan to Malaysians who are eligible for Bantuan Prihatin Rakyat ("BPR"). Understanding the need for fast and efficient data, especially when many need to stay connected constantly in the current digital age, unifi is offering these mobile plans designed to give more value in the form of FREE mobile data to its customers for 12 months. The postpaid plan; unifi Mobile 39, is now priced at only RM24 (exclusive of SST) per month with a RM15 monthly subsidy from the Government. The plan also comes with a whopping additional 30GB LTE data per month on top of the existing 5GB of data quota. Meanwhile, the unifi #BEBAS prepaid starter plan priced at RM10 comes with a 2GB data quota monthly and free 1GB LTE data daily. "We applaud the Government's continuous efforts in helping the B40 group to stay connected. It is especially crucial now where aggressive digital transformation is happening in our society. We hope that BPR recipients will find unifi Mobile as the most suitable mobile plan for them and take this opportunity to enjoy unifi's seamless mobile and Internet offerings, along with the Government's subsidy. We hope to ease the financial burden of this group and help bridge the digital divide," said Anand Vijayan, Chief Commercial Officer, Telekom Malaysia Berhad (TM). He added, "In line with TM Group's unique role as the enabler of Digital Malaysia, we will continue to deliver the best broadband experience to our customers. We will also actively play our part in realising the Government's aspirations of bridging the digital gap through various initiatives such as Jaringan Prihatin, MYBAIKHATI, PEMERKASA, and beyond, transforming Malaysia into a fully digital society." The details of unifi Mobile 39 Postpaid plan and unifi #BEBAS postpaid plan are as below: unifi Postpaid Prepaid Plan Name unifi Mobile 39 #BEBAS Data Quote 5GB (4GB LTE & 1GB 3G/LTE) 3GB LTE Call/SMS Quota 50 mins call & 25 SMS N/A Jaringan Prihatin Subsidy RM15/month for 12 months 2GB* LTE data/month for 12 months Extra Value from unifi 30GB LTE data/month for 12 months 1GB LTE data daily for 12 months Contract No No Monthly Fee RM24 exclude 6% SST N/A Subscription channel www.unifi.com.my/jaringanprihatin mobile@unifi app
unifi brings #khabarbaik with unveiling of unifi Air, unifi LITE and myunifi App
New Solutions Set to Elevate Internet Experience of Malaysians On the back of the recent announcement to further increase the overall coverage and internet quality of the nation, unifi, the premier Convergence brand under Telekom Malaysia Berhad (TM), today brings another #khabarbaik to its Streamyx customers. At the event, unifi unveiled unifi Air - its latest wireless high-speed broadband service - as one of many solutions to elevate the internet experience of existing Streamyx customers who reside in its LTE coverage areas. Meanwhile, existing Streamyx customers who are eagerly waiting to experience higher broadband speed will be migrated to unifi Lite starting September 2019. Present at unifi #khabarbaik event were Tuan Haji Rosli Man, Chairman of TM; Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM; Imri Mokhtar, Chief Operating Officer, TM; Moharmustaqeem Mohammed, Acting Executive Vice President of unifi; Safiyya Rusli, Head, unifi Digital and other unifi’s management line-up. Speaking at the event, Moharmustaqeem Mohammed, said, “We are excited to launch unifi Air as it embodies our commitment to bring #khabarbaik to all Malaysians to ensure that no one is left behind in Malaysia’s journey of evolving into a Digital Nation. unifi Air is an upgrade to our existing services, and is being offered from as low as RM79/month to further boost Internet accessibility for Malaysians. At the same time, we are migrating existing Streamyx customers who are not within our unifi fibre and LTE coverage areas to the new unifi Lite plan at a discounted price at RM69/month first so they could enjoy the benefits of being part of our unifi family while waiting for the network expansion. One of the key benefits is to enjoy free door-to-door service assurance within two (2) hours starting with five (5) areas, which are Shah Alam, Bangsar/Pantai Dalam, Johor Bahru, Butterworth and Georgetown, starting October 2019. We remain committed to expanding beyond these 5 areas to deliver an enhanced internet experience for all existing and future customers nationwide.” Meanwhile, Dato’ Noor Kamarul said, “The unveiling of unifi Air and migration to unifi Lite today are testament of our efforts in delivering seamless connectivity to all Malaysians. We have always been at the forefront of each telecommunication technology evolution in the nation and we have a long, proven track record in nation-building. With the strong support and trust given to TM, we will continuously work closely with the Government, the Ministry and MCMC to effectively deliver high speed broadband experience; expanding fibre and LTE coverage nationwide towards realising Malaysia’s Digital Nation aspirations.” unifi Air is powered by a quick and easy plug-and-play wireless modem that able to connect up to 64 devices with an average speed of 20Mbps, and will be available to over 35,000 homes across 28 LTE areas nationwide. The newly unveiled unifi Air plan is specially designed for existing Streamyx users, with details as follows: PLAN SIM WITH DEVICE Monthly fee RM79 Quota Unlimited Contract 24-month Device Price FREE Upfront Payment No For existing Streamyx customers who reside outside of fibre and LTE coverage areas and existing unifi Lite customers will enjoy the new unifi Lite plan at a discounted price RM69/month from their September 2019 bill onwards. Starting 1 September 2019, new customers can sign up to the new unifi Lite plan of up to 8Mbps at RM89/month. These are interim measures whilst a new network is being rolled out until 2021 via various fit-for-purpose technologies. In addition to the new broadband services, unifi also announced its new and first all-in-one app; myunifi, which aims to provide customers a hassle-free experience and peace of mind in managing their unifi account. The app comes with features like 24-hour installation, 24-hour live chat support, zero no show assurance and more convenient payment options. In addition, myunifi app is enhanced with ‘digitalme’, a secured digital ID to facilitate the single sign-on not only to myunifi app, but also to the unifi.com.my portal and soon; other unifi apps as well. The myunifi app is now available for free and downloadable via Google PlayStore and Apple AppStore TM through unifi, has completed its internet upgrade programme in April 2019 with 973,000 unifi customers upgraded to 10 times the existing speed; 266,000 Streamyx customers in unifi coverage areas upgraded to unifi and 226,000 Streamyx customers in non-unifi coverage areas upgraded to 2 times existing speed where technology permits. unifi remains committed to address the copper network challenges via various technologies such as fibre, wireless and GigaWire in a network rollout which will involve a phased customer migration starting today until 2021. It is expected that 70% of these customers will be able to enjoy unifi services by end 2020. For more information on unifi product offerings, please visit unifi.com.my.
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