26 May 2025
U MOBILE TO LEVERAGE TM’S NATIONWIDE FIBRE NETWORK IN LATEST PARTNERSHIP; EXPEDITING ITS NEXT GEN 5G DEPLOYMENT
• U Mobile has appointed TM to provide leased fibre connectivity backhaul for its Next Gen 5G rollout nationwide
• The appointment enables U Mobile to accelerate deployment by leveraging TM’s extensive fibre network and comprehensive 5G Mobile Backhaul Service
KUALA LUMPUR, 26 May 2025 – U Mobile, Malaysia’s Next Gen 5G network provider, has announced the appointment of TM, the enabler of a Digital Malaysia, as its key fibre backhaul partner to accelerate the deployment of its 5G network nationwide.
The partnership agreement, valued at RM2.4billion over 10 years was formalised today at a signing ceremony held at Sofitel Kuala Lumpur Damansara, witnessed by YB Datuk Fahmi Fadzil, Minister of Communications.
Under this partnership, TM will provide U Mobile a comprehensive suite of backhaul infrastructure services, including fibre leased line access to U Mobile’s 5G Radio Access Network (RAN), data centre and TM Edge Facility leasing for Points of Interconnect (POIs), as well as trunk leased line for inter-regional connectivity.
With TM’s extensive nationwide fibre footprint—spanning over 740,000 km and representing the widest fibre backhaul coverage in Malaysia—U Mobile is poised to expedite the rollout of its Next Gen 5G network across the country. This strategic partnership will enable U Mobile to tap into TM’s comprehensive 5G Mobile Backhaul Service to ensure high network performance and reliable connectivity for both enterprises and consumers.
“U Mobile is pleased to have TM as our fibre backhaul partner as their coverage is the widest in Malaysia, enabling us to further accelerate our 5G coverage deployment. Together with TM and other partners, we are committed to reaching 80% coverage of populated areas within 12 months, while ensuring a superior 5G experience that is highly reliable, supports massive capacity and delivers ultra-fast speeds to benefit enterprises and consumers across Malaysia,” said Wong Heang Tuck, CEO of U Mobile.
“TM is proud to support U Mobile’s 5G network with high-capacity fibre backhaul — the essential backbone of a resilient and high-performance 5G ecosystem. This collaboration underscores our commitment to building inclusive, future-ready infrastructure that fuels innovation, enhances connectivity, and drives digital progress across the nation. This is central to TM’s role as the enabler of a Digital Malaysia — a cornerstone in our aspiration to become a Digital Powerhouse by 2030,” said Amar Huzaimi Md Deris, TM’s Group CEO.
Through this collaboration, U Mobile and TM are reinforcing their commitment to accelerating Malaysia’s 5G connectivity, fostering digital innovation and empowering businesses and communities nationwide.
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TM ONE LAUNCHES ITS INNOVATION LAB AND ENTERPRISE 5G LAB TO EMPOWER AND DRIVE DIGITALISATION IN THE ENTERPRISE AND GOVERNMENT SECTOR
CYBERJAYA, 20 FEBRUARY 2024 – TM One is proud to announce the launch of its Innovation Lab and Enterprise 5G Lab, designed to accelerate the realisation of ground-breaking digital services and solutions. These initiatives cater to the unique needs of Malaysia’s large enterprises and Government sector, fostering innovation and empowering digital growth opportunities for TM, its valued customers, partners and society. Officiated by Minister of Digital, YB Gobind Singh Deo, both labs will serve as hubs to bring together the latest technologies, digital leaders and inspiring ideas. It provides a secure, collaborative space where TM, its customers and partners can turn ideas into tailor-made solutions, creating opportunities in today’s rapidly evolving digital landscape. Amar Huzaimi Md Deris, TM’s Group CEO, said, “We are excited to launch our new Innovation Lab and Enterprise 5G Lab by TM One. This is a significant milestone of our commitment to drive innovation and deliver value to our customers, partners and the nation. Through these initiatives, we aim to foster greater industry collaboration, and propel key areas such as Enterprise 5G and Smart Services with AI to help organisations thrive in the digital age. “The launch of the Innovation Lab and Enterprise 5G Lab underscores TM's ongoing commitment to foster innovation and customer-centricity. It strengthens our role as a trusted partner for organisations seeking to harness the power of digital technologies, and drive growth and transformation within their businesses and wider communities,” he shared. Located at the state-of-the-art TM Digital Academy in Multimedia University, the Labs are the next in TM One’s continuous efforts to build collaborative ecosystems to drive equitable digital progress. Complementing this initiative is TM One’s 5G Sphere Partnership Programme, with partnerships with over 50 local and global entities to support the co-creation of new innovations. TM One’s Sandbox further provides a secure operational test-bed environment for these partners and customers to develop customised solutions. Both Labs enable: 1. Immersive Engagement: Beyond showcases, organisations will experience first-hand how TM One innovates solutions and delivers expertise for their specific needs. By experiencing potential solutions in action, customers can better grasp the implications and advantages to their own operations. 2. Dialogue & Knowledge Sharing: Having initial prototypes will encourage a deeper exchange of insights by various ecosystem players including TM One’s 5G Sphere partners, and other industry experts. 3. Accelerated Decision-Making: Live use-cases and knowledge sharing help expedite decision-making processes, empowering customers to make informed choices confidently. The Innovation Lab helps decision-makers address hurdles or uncertainties they may have about new technologies or services. 4. Tailored Relationships: Customers will receive a personalised, tailored experience, focusing on an organisation’s unique digital and business objectives, and how TM One can contribute to their success. Customers visiting the Innovation Lab and Enterprise 5G Lab will explore a diverse array of opportunities including the future of connectivity and digitalisation, as well as how technology will reshape industries and elevate the digital business landscape into a realm of boundless possibilities. For a first look at the TM One Innovation Lab and Enterprise 5G Lab, visit https://youtu.be/kg6CA16Khqk
TM INKS AGREEMENT WITH MALAYSIAN GOVERNMENT TO DELIVER NATION’S NEXT GENERATION EMERGENCY SERVICES 999 (NG999)
KUALA LUMPUR, 1 JULY 2024 – TM and the Government of Malaysia today signed an agreement to develop and operate the nation’s new emergency response system, the Next Generation Emergency Services 999 (NG999). This will serve as a replacement for the existing MERS999. Witnessed by Deputy Minister of Communications, YB Teo Nie Ching, the agreement was signed by the Secretary General of the Ministry of Communications, Datuk Mohamad Fauzi Md Isa and TM One's Executive Vice President, Shazurawati Abd Karim. Also in attendance was TM’s Group Chief Executive Officer (“Group CEO”) Amar Huzaimi Md Deris. NG999 is an integrated strategic digital system that will enhance the sharing of resources and data between emergency responders and relevant central agencies. The new system will integrate web-based digital maps, caller IDs, geolocation services and mobile smart apps into emergency incident handling, helping to improve emergency response time nationwide. Amar Huzaimi Md Deris, TM’s Group CEO said, “TM is honoured to be given opportunity to continue as the trusted partner by the Malaysian Government, advocating the success of Malaysia’s emergency services. NG999 is an initiative to upgrade the existing MERS999, delivering more efficient and swifter emergency responses in the future. “TM’s comprehensive role will cover network and platform infrastructure, call management, and other support services, allowing us to provide continuous efficacy to the public and emergency responders. This opportunity to revitalise our emergency services is another milestone in TM’s commitment towards Digital Malaysia by leveraging the advancement of AI, reflecting our aspiration to become a Digital Powerhouse by 2030.” Malaysia’s emergency responses have transformed significantly driven by the growing use of mobile and smart devices. The implementation of Malaysia’s world class NG999 system follows the latest international best practices such as the European Emergency Number Association’s NG112 and the National Emergency Number Association’s NG911 in North America. NG999 will also leverage advanced technologies including data analytics and AI to deliver swifter and more effective emergency responses. This ensures that in critical moments, emergency responders can make every second count. Tapping into the experiences of various Government and law enforcement agencies, emergency dispatchers and TM, the enhancement to the nation’s emergency call services is not just a technology upgrade but a reaffirmation of TM’s commitment to serve the nation. Aligning with the country’s increasing mobile usage, TM will introduce a new mobile app for NG999 that enables updates through text, photos and videos for registered users. This will enhance communications between callers and emergency responders, helping the latter in their tactical deployment.
TM Tree-Planting Campaign latest in group’s ESG efforts to achieve sustainability targets
TM Towards a Sustainable Tomorrow campaign latest in TM’s comprehensive efforts to achieve Net-Zero emissions by 2050 and improve business operations and social impact. Telekom Malaysia Berhad (TM) today launched an initiative titled Program Kelestarian Hari Esok TM: Kempen Penanaman Pokok (TM Towards A Sustainable Tomorrow: Tree Planting Campaign) – an expansion of its short- and medium-term ESG commitments towards environmental sustainability, operational improvement, and value creation for the wider community. Aligning with the Government’s Penghijauan Malaysia (Greening Malaysia) programme and international aspirations namely the United Nation’s Sustainable Development Goals and the Paris Agreement, this campaign is the latest in TM’s commitment to plant 12,000 trees throughout the country by the end of 2022, to offset greenhouse gas emissions and slow down the impact of climate change. This campaign follows closely on the back of TM’s earlier Gutta Percha tree planting programme, which saw the planting of 5,000 Nyatoh Taban Merah heritage trees in 23 locations in conjunction with World Telecommunications and Information Society Day 2022 – which also garnered a Malaysia Book of Record recognition. Launched at the Sultan Idris Shah Forest Education Centre, Puchong, TM’s latest campaign was graced by YB Datuk Ali Anak Biju, Deputy Minister of Energy and Natural Resources. Also in attendance were YBrs Ahmad Norhad Zahari, Secretary of Communication Technology, Ministry of Communications and Multimedia; Amin Abdullah, Chief Executive Officer of Yayasan Hijau Malaysia; Professor Dato’ Dr. Abdul Mua'ti @ Zamri Ahmad, Director, Centre for Strategy and Corporate Relations, Universiti Putra Malaysia (UPM); Tan Sri Mohammed Azlan Hashim, Chairman of TM’s Board of Directors; and Imri Mokhtar, TM’s Group Chief Executive Officer. Co-organised with Yayasan Hijau Malaysia, Jabatan Perhutanan Semenanjung Malaysia and UPM, the campaign supports the Government’s commitment to plant 100 million trees by 2025, with 5,000 trees being planted during this latest effort, and another 2,000 to be planted in the later part of the year. 60 Warga TM (TM employees) participated in planting the first 100 trees, with all of TM’s designated tree-planting sites to be known as “unifi Green Zones”. YB Datuk Ali Anak Biju said, “Malaysia serves as a habitat for thousands of flora and fauna species and is the ‘green lung’ for oxygen generation and carbon storage for Malaysia and neighbouring countries. Our rainforests and bio-diverse ecosystems remain popular ecotourism destinations for local and international tourists, and serve in furthering environmental research and education. “Over the last decade, tree planting initiatives have intensified to mitigate the effects of greenhouse gas emissions and climate change stemming from commercial and industrial activities and population growth. “I am proud and grateful to see corporate organisations, government agencies as well as NGOs and education institutions collaborating on green initiatives with greater commitment, such as today’s event by TM and its partners. I hope more corporate companies will follow in their footsteps to help us realise our Greening Malaysia goals,” he added. Tan Sri Mohammed Azlan explained, “Our ESG commitment is something we take seriously as it aligns with our transformation towards becoming a human-centred technology company. This pledge is reflected in our innovative solutions and services, and our efforts to improve business operations and fulfil our social responsibility to our customers, partners and communities.” “In addition to tree planting, TM’s Klang Valley Core Data Centre, Iskandar Puteri Core Data Centre and KL City Data Centre have been powered by renewable energy since January 2022 – significantly reducing the impact of our business operations while supporting the nation’s digitalisation. We have achieved an 11% emission reduction in Q1 2022 against the baseline year of 2019 – putting us on track to achieve our goals of reducing emissions by 30% in 2024, 45% by 2030 and Net-Zero by 2050,” he shared. TM also continues to strengthen its social and governance pillars – continuing to serve as the nation’s connectivity leader and providing high speed internet access to at least 70% of premises nationwide. The Group has also ensured 30% women representation among its Board of Directors and Senior Management, and works with organisations such as the Malaysian Anti-Corruption Commission (MACC) to uphold zero-tolerance towards corruption. TM continues to maintain the highest standards of corporate governance in all its partnerships and undertakings.
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