12 Jul 2023
TM Addresses Unifi Customers’ Data Breach
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted.
The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls.
TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)).
TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
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TM Wholesale and radian arc collaborate to expand cloud gaming offerings to the ASEAN market
Collaboration signifies TM’s commitment to expand cloud gaming in the ASEAN region, leveraging Radian Arc’s Graphics Processing Unit (GPU) Edge Point of Presence TM Wholesale, the domestic and international wholesale business arm of Telekom Malaysia Berhad (TM), today announced a partnership with cloud infrastructure provider Radian Arc to expand its cloud gaming offerings in Malaysia and other ASEAN countries. The collaboration will see both parties leveraging each other's strengths to provide users with high-quality content and cloud-gaming experiences. Through this partnership, both companies will collaborate to deploy a new point of presence (PoP) in Malaysia, utilising Radian Arc's proprietary GPU Edge technology. This PoP will enhance TM Wholesale's cloud-based gaming solutions as well as other real-time applications that use similar technology. The availability of this robust platform ensures that these central processing units (CPUs) can provide relevant applications at a lower cost to serve. Following the rollout of the cloud gaming platform, TM Wholesale and Radian Arc intend to make an array of cloud-based applications, such as Artificial Intelligence (AI), Blockchain, and the Internet of Things (IOT) accessible to users in order to accelerate digital transformation and adoption, which is pivotal to Malaysia's digital aspirations. Radian Arc is also partnering with cloud gaming platform Blacknut to bring their games catalogue to the region, reinforcing TM Wholesale's vision of providing better cloud gaming solutions. Through this partnership, TM Wholesale will be able to offer over 500 family-friendly premium games to service providers, with lower latency and faster start times for their customers. Commenting on the collaboration, Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale said, "TM Wholesale has always been committed to promoting Malaysia's transition to an advanced digital economy, and given the meteoric rise of cloud gaming, we've shifted gears to put this into a higher drive. "Our collaboration with Radian Arc is among our efforts to fulfil the demands of the gaming industry, while exploring opportunities in other emerging technologies such as cloud and edge computing, and ensure customers enjoy high-quality digital experiences. "This is in line with our aspiration to position Malaysia as a regional digital hub and expand our reach via edge computing platforms to provide better user experience for next-generation applications and games," he added. "As we continue to expand access to cloud gaming around the world, we want to find partners who can elevate our service offerings to telcos and improve the gaming experiences we provide to players," said David Cook, CEO of Radian Arc. "The collaboration will also look into possibilities for future applications leveraging TM's extensive network coverage, allowing us and Blacknut to improve the quality of cloud gaming for customers in Malaysia and the surrounding regions." The collaboration with Radian Arc symbolizes a new era of gaming for TM, harnessing the benefits of GPU Edge technology to deliver high-quality digital experiences to end users.
TM Addresses Unifi Customers’ Data Breach
TM confirmed recently of a data breach involving historical Unifi customers’ personal information that includes name, national identification/passport number, and contact details. No financial information was impacted. The company confirms that the breach has been contained and proactive steps have been taken to protect the data across its platforms. It has sent out notifications to customers informing them of the data breach and to be wary of phishing tactics including online scams, suspicious links and unsolicited phone calls. TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); & the Malaysian Communications & Multimedia Commission (MCMC)). TM assures all its customers that its Unifi services remain fully operational with no impact to its users.
Unifi perfecting convergence with many amazing firsts; 1st mobile liberation, 1st live interactive show
unifi celebrates brand repositioning exercise by rewarding customers with 1 million complimentary 20GB SIMs up for grabs! unifi, the premier high-speed broadband service under Telekom Malaysia Berhad (TM) today unveils its refreshed brand look and feel, welcoming a new era in connectivity, anchored towards Accelerating Convergence and Empowering Digital. The launch showcased unifi’s latest look and offerings from home, wifi, mobile and TV. This is following the announcement of its rebranded unifi mobile (formerly known as webe) in November 2017 and its award-winning TV and video streaming service, HyppTV, to unifi TV on 12th January 2018. The launch of the refreshed unifi look and offerings was graced by Dato’ Sri Mohammed Shazalli Ramly, Managing Director / Group Chief Executive Officer, TM and Datuk Bazlan Osman, Executive Director / Deputy Group Chief Executive Officer, TM; together with Imri Mokhtar, Executive Vice President, unifi; Jeremy Kung, Executive Vice President, unifi TV; Moharmustaqeem Mohammed, Chief Executive Officer, unifi mobile as well as TM’s senior management. Commenting on the launch, Imri enthusiastically said, “unifi kicks off 2018 with a refreshed look and feel and the completion of the single brand approach to mobile and TV in addition to home and wifi. With this strategic repositioning, we are now the one and only brand in Malaysia that offers truly seamless Internet connectivity everywhere; at home, public WiFi, mobile services as well as a wide array of world-class content, under one roof. unifi is perfecting the convergence experience to enable the digital aspirations of our customers. In doing so, it further strengthens our role as the key enabler in realising the nation’s Digital Economy aspirations as well as accelerating the adoption of a truly converged digital lifestyle and Internet of Things (IoT).” “This is the first roll out of the year of our various initiatives - with the refreshed look of unifi home’s “Perfect Squad”, unifi mobile’s first ever mobile liberation “#BEBAS” and unifi TV’s innovative Live Interactive gameshow “Teka Tekan”, promising RM20,000 daily cash prizes to viewers. As we move forward into the year, we will continue working towards enriching more of our customers’ moments. A multitude of exciting initiatives have been planned for this year. So our customers can really look forward to more experiences in perfect oneness, only with unifi,” he added. Today, unifi is introducing “The unifi Perfect Squad” a.k.a. ‘Skuad Sempurna unifi’ #pasangsekarang (#installnow). This is in continuation of its Year End Promotion campaign that extended our reach to areas where there are still plenty of available unifi ports around the country. The ‘Skuad Sempurna unifi’ is activated to engage with households within the optimum radius of the ports to enjoy various special packages such as unifi Advance from only RM139 per month. The squad will be making rounds at these potential areas to sign up new customers and setting up appointments for our installers to come and complete service activation. The packages also come with an array of unifi TV pack choices, devices and call plans. For more information on unifi, log on to www.unifi.com.my or visit unifi social media pages at www.facebook.com/weareunifi (formerly Everyone Connects), www.twitter.com/unifi (formerly @TMCorp) and www.twitter.com/HelpMeunifi (formerly @TMConnects), and unifi.com.my/youtube. unifi mobile (formerly known as webe) has continued to show an encouraging performances ever since the launch of its no data-quota plan in 2016. This fully digital service will create another breakthrough in the country’s telecommunications industry with the introduction of new unifi mobile #BEBAS - the very first product that liberates what customers would expect from a mobile product. It is neither a prepaid or post-paid product, but instead a hybrid that enables customers the freedom to select their very own preferred data needs and usage requirements without any contracts and commitments. The new unifi mobile #BEBAS boasts #anythingiwant #paywhenever #noexpiry (#pilihapasaja #bayarbilabila #kredittakmati); all within its newly unveiled mobile app, mobile@unifi. Breaking the norm of conventional mobile and fully on digital, the new unifi mobile #BEBAS allows consumers to enjoy uninterrupted connectivity on-the-go. To mark the launch of the new unifi mobile #BEBAS, unifi will be giving away 1 million complimentary 20GB SIM cards for all Malaysians! Customers just need to download the mobile@unifi app available on AppStore or PlayStore, and place their order. Upon registration, customers may collect their SIM cards at any TMpoint outlets nationwide or opt for delivery to their doorstep for only RM10.60 (inclusive of GST). For more information on unifi mobile, visit www.unifi.com.my/mobile or unifi mobile social media page at www.facebook.com/unifiMobile. Staying true to its promise to come out with more interactive and innovative offerings, the newly rebranded unifi TV (formerly known as HyppTV) has launched Malaysia’s first-of-its-kind LIVE interactive gameshow called Teka Tekan, which allows viewers to engage with the show from the comfort of their homes and stand a chance to win RM20,000 cash prize daily. The show has premiered starting 15 January 2018, on HyppSensasi (Channel 116). Teka Tekan gameshow is open to all unifi TV customers. All they have to do is grab their unifi TV’s remote control and answer five (5) questions during the live game show by pressing the # button, and then the corresponding coloured button on their remote control for the answers. To make it even livelier, the game show will be hosted by four (4) local celebrities namely Acong Sweet Child, Farouk Hussein, Shuib Sepahtu and Anas Ridzuan. Teka Tekan is also brought to you by Huawei, as the sponsor for this first ever LIVE interactive gameshow. For more information on Teka Tekan, visit www.tekatekan.unifi.com.my. In conjunction with Teka Tekan’s inaugural airing, HyppSensasi HD is also offering FREE viewing in order for all our viewers to participate in the amazing game show, and to also enjoy other local entertainment programmes exclusively available on the channel. Besides the newly rebranded unifi TV, the mobile app HyppTV Everywhere is also now known as unifi PlayTV. With this, customers can continue to enjoy world-class entertainment and award winning shows through its value for money channel packages in full HD from either Live TV, Video On Demand or Interactive channels offering while enjoying the service uninterrupted regardless of any weather. For more info on unifi TV, log on to www.unifi.com.my/tv and visit unifi TV social media page at www.facebook.com/unifiTV (Facebook). TM serves its customers with relevant convergence propositions via the 5 pillars of Smarter Living, Smarter Businesses, Smarter Cities, Smarter Communities and a Smarter Nation - delivering a seamless digital experience and integrated business solutions to cater to individual lifestyle and business communication needs - towards making “Life Easier”.
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