16 Dec 2019
TM once again soars high at NACRA 2019!
The Company was recognised as among the best at the annual Corporate Report awards ceremony
Telekom Malaysia Berhad (TM) has been accorded the Best Annual Report (Silver) at the recent National Annual Corporate Report Awards (NACRA) 2019. The Company was once again recognised as a leading corporate institution in Malaysia when its 2018 annual report bagged four (4) excellence in major categories.
The awards were:
- Overall Excellence Awards for Most Outstanding Annual Report of the Year (Silver)
- Best Annual Report in Bahasa Malaysia (Gold)
- Best Sustainability Reporting Award (Silver)
- Industry Excellence Award for Main Board Company in Telecommunications & Media category – 23 consecutive years
Commenting on the win, Dato' Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM, said, "We are indeed very excited and honoured to once again receive multiple awards at NACRA 2019. These recognitions not only reflect our good compliance to Bursa Malaysia's stringent listing requirements, but more importantly, the award attests to the high standards we place on shareholders' communication. It also demonstrates our commitment towards upholding a high level of corporate governance, transparency, disclosure of information to our stakeholders as well as integrated corporate reporting. This is in line with our tenet on the importance to achieve the highest levels of corporate governance, in order to build trust and credibility with our key stakeholders."
"I would like to take this opportunity to congratulate each and every Warga TM for their hard work and tireless effort towards producing the 2018 Annual Report. I am personally proud with the achievement and hope that this will give a boost for all of us to deliver better. This win at NACRA also definitely further strengthen our position as one of the country's leading corporate institutions," added Dato' Noor Kamarul.
NACRA is jointly organised by Bursa Malaysia Berhad, Malaysia Institute of Accountants (MIA), and The Malaysia Institute of Certified Public Accountants (MICPA). The key objective of NACRA is to promote excellence in corporate reporting, greater transparency and accountability by respective parties in their financial reporting and the awards are to acknowledge and recognise high quality corporate reporting.
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Yayasan TM in collaboration with CENDANA transforms Muzium Telekom into engaging public digital arts space as part of art in the city's inaugural KLWKND
Through the marriage of technology and arts, Yayasan TM (YTM) continues its ongoing mission to preserve and celebrate the nation's arts, culture and heritage by transforming Muzium Telekom into an engaging public digital arts space, thanks to a ground-breaking collaboration with the Cultural Economy Development Agency (CENDANA). The collaboration is in support of the agency's Art In The City Programme, via its inaugural KLWKND event. KLWKND is a series of exciting events happening from 25 to 28 November 2021 created to make arts and culture accessible to all walks of life. KLWKND is set to transform downtown KL into a vibrant, truly immersive hub for creativity, arts and culture with various activities planned, all throughout the four (4) day programme including dance, music, opera, fashion, architecture, food, visual arts, design, creative products, traditional crafts, literature, history and more. In amongst the activities, YTM is honoured to be part of KLWKND placing Muzium Telekom as the centrepiece where art meets technology. The 93-year old heritage building will be transformed as SITULAH, a public digital arts showcase. Since 1994, the museum has been showcasing the history and evolution of telecommunications in Malaysia. Befitting the times, YTM aims to reinvigorate this beautiful historic building as an engaging hub that connect the dots across the many facets within the TM Group, showcasing talents from Multimedia University (MMU) students, alumni and faculty in digital, creative and cinematic arts as well as TM's heritage and innovation in telecommunications. True to its collaborative spirit, YTM is working with CENDANA together with Joe Sidek Productions and other esteemed figures in the arts community including gifted visual and performing artists; whilst supporting local Food & Beverage businesses during the festival period and beyond. Muzium Telekom as SITULAH at KLWKND carries the exhibition theme of Traverse – Motions Through Time, a showcase of art and technology traversing without borders across time, mediums and cultures, in a vibrant interdependent ecosystem. As the visitors move through the museum, the artworks will guide them through an exploration into the past, present and future. Addressing the transformation of telecommunication institutions (TM Group, Muzium Telekom and MMU) in the age of digital evolution, contained within four (4) chapters: ENTER, INTER(IN)VENTION, RETROSPECT, and EXPERIENCE. 'Traverse' asks the visitors - how do these historical shifts in the mediation of our perception reflect our beliefs in the function of these institutes in our media society. At 'Traverse – Motions Through Time' while the artists are embracing the new form of art-making, expressing their ideas in a novel and ingenious ways, YTM take the opportunity to inform the public of the emerging creative practices by encouraging public participation, reflection and immersive engagement with the new content produced by MMU students, faculty and alumni. Besides digital and creative arts, TM R&D and TM ONE also showcase their latest technology and innovations. Today, the exhibition hosted a VVIP walkabout, graced by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia, accompanied by Dato' Ir. Dr. Abdul Rahim Haji Daud, YTM Board of Trustees Member; Izlyn Ramli, Director of YTM; Dr. Sharlene Thiagarajah, Chief Executive Officer of TM Research & Development (TM R&D); Ainol Shaharina Sahar, Chief Executive Officer of Menara KL; Nor Azmi Mat Said, Chairman of MyCreative Ventures; Junady Nawawi, Group Chief Executive Officer of MyCreative Ventures; Izan Satrina Mohd Sallehuddin, Chief Executive Officer of CENDANA; and Joe Sidek, Director of KLWKND Festival. Holding on to the noble principle that no one gets left behind in this digital age, YTM is exhibiting the extraordinary visual talents of gifted artists in Malaysia for a charity sale during the event. Also taking part are visual artists from Persatuan Pelukis Negeri Perak who will be showcasing the Gutta Percha Trail Exhibition, the history of how a tree native to Malaysia played a crucial part in making the global submarine and telegraph network possible. With the exciting emergence of vast markets for non-fungible tokens (NFTs), YTM is also collaborating with DETIK, a unique Malaysian NFT project team who is organising the NFT-JAM Challenge where digital artists will meet up in the DETIK created Newsantara metaverse. This challenge aims to increase digital literacy reach so that creative communities can participate in the digital economy and earn potential income from their creative arts. This initiative will have presence in the Traverse exhibition and also feature some of the artwork displayed physically and digitally at Muzium Telekom. Commenting on the collaboration, Izlyn said, "As a purpose driven social impact foundation, YTM is committed to the Group's aspiration of enabling a Digital Malaysia via our three pillars of Education, Community and Nation-Building as well as Tourism, Culture and Heritage. The third pillar is dedicated to the sustainable development of Malaysian arts, culture and creative ventures. It is a necessary part for the preservation and celebration of our nation's heritage but also a key foundation to building our future. Creativity and innovation are not just confined to a certain sector; they are applicable across all aspects as well as being a key life skills. This must be nurtured and supported by all stakeholders for the betterment of society." "Malaysia has a wealth of talent, creativity and innovation but it needs that due attention and support to grow further and make an even greater mark in the world. How corporates can support the overall ecosystem should be considered from a strategic view – how they can enhance the scene with the core competencies they have so that the local arts industry creates greater impact and sustainability. YTM's role is in connecting the dots between the youth, talent and creativity to skills development, digital opportunities and collaborative partners; focusing on expanding traditional content and goods to digital platforms and solutions," she added. Meanwhile, as the main organiser, Izan Satrina said, "KLWKND is an integral part of Art In The City key to reach out, restart, revive and rebuild the economy for the arts and culture sector. To successfully implement such efforts, collaboration at all levels amongst the private and public sectors is needed to ensure involvement and ownership of the programme. Therefore, we are proud to partner with YTM and Joe Sidek Productions to build a greater impact for the sector and wrap up the year with a bang. Part of the arts includes us reflecting our history. The exhibition 'Traverse – Motions Through Time' complements this journey." YTM and its partners invite all to come and experience this exciting and immersive digital arts and innovations exhibition, Traverse – Motions Through Time from 25 – 28 November 2021 (10.00 am – 10.00 pm) as part of CENDANA's Art in The City inaugural KLWKND programme. There will also be cool prizes to be won from a special gamification competition feature of the exhibition journey!
TM and OYO Malaysia collaborate to provide guests with an enhanced connected staying experience
TM customers can also enjoy great promos at OYO Hotels and Homes as part of loyalty programme With the aim of elevating customer experience, OYO Malaysia and Telekom Malaysia Berhad (TM) today formalised a commercial and marketing arrangement, extending the companies' existing working relationship to benefit more local as well as foreign travelers. Under the partnership, TM will be providing its full suite of unifi services including high-speed broadband access, unifi TV and unifi Mobile to enable patrons of OYO Hotels and Homes to experience a seamless broadband and entertainment experience powered by unifi. TM will also provide dedicated customer support and technical teams for round-the-clock support at OYO Hotels and Homes to ensure business and service continuity. Meanwhile, OYO Malaysia will be offering special promos for TM customers for their stay at OYO establishments through TM's loyalty programme, TM Rewards. Besides that, both companies will work together in marketing initiatives including promoting OYO Hotels and Homes to 24,000 TM staff nationwide. The partnership was officially announced by Vimal Balachandran, Head, OYO Homes, Malaysia and Izlyn Ramli, Vice President, Group Brand and Communication, TM. Commenting on the partnership, Izlyn said: "I am very excited with this collaboration and would like to thank OYO Malaysia for choosing us as your communications and ICT solutions partner. With the provisioning of our comprehensive converged solution by TM, OYO Malaysia is set to elevate its guests' digitally connected staying experience at its properties nationwide. Our dedicated support service team will also help to ensure that OYO guests enjoy our seamless broadband and entertainment experience. This will certainly ease OYO management's concerns on continuous operational efficiency so they can focus on their core business, which is providing the best hospitality services to their patrons. TM, as the National Telecommunications Infrastructure Provider has a higher purpose to provide Malaysians with better connectivity via our solid network infrastructure, and power Malaysia as a Digital Nation – enabling Society, Businesses and Government. Today's collaboration reflects our continued support for the Malaysian hospitality and tourism industry. We hope this will spur more Malaysians to explore our beautiful country, while they continue to enjoy internet and entertainment access on unifi!" Welcoming TM to the extended OYO family, Vimal said that technology is at the core of hospitality at OYO. "OYO is constantly looking at ways to help asset partners transform their properties and enhance the guest experience at every step, thereby significantly increasing occupancy and profitability. The collaboration between two leaders in their respective categories continues to build on OYO's model of combining design, hospitality, and technological expertise and operational capabilities to enable our asset partners to offer good quality customer service and a seamless broadband experience to guests," he said. "TM has been an invaluable and supportive partner to OYO from the time when we first set foot in Malaysia in 2017. We look forward to a continued working relationship as we scale and extend our leadership position in Malaysia," added Vimal. OYO has revolutionised the fragmented and legacy-driven budget hospitality space by empowering small and independent asset owners with the operational capabilities and technology that enables them to compete with big hotel chains and achieve high occupancies and, therefore, yields. OYO Hotels and Homes currently operates over 16,000 rooms in more than 450 properties that it franchises and manages in 50 cities across Malaysia. Globally, OYO is present in over 800 cities across 80 countries. OYO Hotels and Homes has over 2,500 hotels and more than 75,000 exclusive rooms under management in Southeast Asia. Besides that, in conjunction with the holiday season, TM is also promoting OYO Malaysia at its School Holiday Carnival which is currently taking place until 7 December 2019 at KL Tower, a TM wholly-owned subsidiary and among the main tourism spots in Malaysia. The carnival lines up various activities for visitors to participate including quizzes, crossword puzzles, maze challenge, recycle initiative as well as Visit Malaysia Year 2020 campaign promo by Tourism Malaysia.
TM reports operational improvement for 3Q 2019 amidst challenging environment
Telekom Malaysia Berhad (TM) today announced its financial results for the quarter ended 30 September 2019. Financial and Operational Highlights as at Year-to-Date (YTD) September 2019 vs YTD September 2018: Group Revenue of RM8.40 billion, 3.8% lower against YTD September 2018 – in line with guidance- mainly due to lower contribution from all lines of products except data and non-telecommunication related services. Group Reported Earnings Before Interest and Tax (EBIT) for YTD September 2019 increased to RM1.20 billion, from Loss Before Interest and Tax (LBIT) of RM187.3 million over the corresponding nine (9) months period last year, on the back of lower operating cost, from the Group's various cost optimisation initiatives. Group Reported Profit After Tax and Non-controlling Interests (PATAMI) showed significant improvement with a 718.9% growth YTD to RM683.8 million, from RM83.5 million in the corresponding period last year. Stripping off non-operational items, Normalised PATAMI stood at RM810.9 million, higher by 53.7% against the same period last year. The total capital expenditure (CAPEX) was within guidance at 8.8% of revenue or RM736.0 million. Out of the amount spent, 16% was made for Core Network, 58% for Access and the balance 26% was made for Support System. unifi updates: Increased YTD convergence penetration to 55% of TM Households compared to 48% in 30 September 2018. Total broadband customers as at 30 September 2019 was more than 2.15 million. #khabarbaik customer experience related initiatives in 3Q2019: Streamlined all Streamyx packages to a new unifi Lite plan at RM69/month for existing Streamyx customers. Introduced unifi Air to elevate the internet experience of existing Streamyx customers residing in TM's LTE coverage areas. Launched an all-in-one app; myunifi for an easy experience in managing unifi account. TM ONE updates: Signed a series of MoUs and cross-industry strategic digital collaborations with Ministry of International Trade and Industry (MITI), Ministry of Rural Development, Global Health, UMW Corporation Sdn. Bhd. (UMW), Open University Malaysia (OUM), Bintang Urusjuta (M) Sdn Bhd and Digital Perak Corporation Holdings (DigitalPerak). TM ONE further demonstrated its capability to enable digital businesses and government with ten (10) smart solutions and end-to-end Hyperconnected Ecosystem. Held its annual flagship event LEAP Summit 2019 themed "Creative Disruption – Get Ready for It!" to share the successes and lessons from global creative disruptors and provide in-depth insights on industry trends towards Industrial Revolution 4.0 (IR 4.0). TM GLOBAL updates: TM as the National Telecommunication Infrastructure Provider continues to serve as the industry backbone - serving and collaborating with all other licensed operators in Malaysia as the strategic enabler of the Government's National Fiberisation and Connectivity Plan (NFCP) towards reaching more underserved areas nationwide and supporting 5G requirements with its ready and upgraded network infrastructure. Dato' Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM, commenting on the results: "Overall, in 3Q 2019 we saw continued improvements in our fundamentals. I'm pleased to report that our cost management initiatives under our performance improvement plan carried out since last year continues to yield results with profitability improvement. We have managed to keep a closer eye on our operational efficiencies to deliver sustained profitability with lower YTD OPEX/revenue. However, in line with sector contraction, our revenue challenges still persist on the retail front, in line with our expectations and 2019 market guidance. Our CAPEX for YTD September 2019 is well within guidance, totalling 8.8% of revenue, and on track as we continue our targeted investments to ensure we deliver better service experience for all our customers. We continue to offer attractive unifi products and promotions to acquire more customers, whilst addressing Streamyx customers and coverage pain points with price adjustments and our wireless offerings. Over the last three months, we have expressed our intention to be the key driver for Malaysia's Digital Nation aspirations. TM is ready to propel the nation into Industrial Revolution 4.0 (IR4.0) with our proposal to be the nation's infrastructure provider in both the fixed and mobile space. This commitment is reinforced with our participation in the 5G demonstration projects and our preliminary moves toward building infrastructure readiness. In the next few months, we will be showcasing our 5G use cases in SS15, Subang Jaya, Selangor and Langkawi, Kedah in collaboration with local municipal councils and other potential partners. The use cases will cover Big Data Analytics, Smart City, Smart Tourism and Smart Agriculture clusters. The deployment of our tested and proven 5G-enabled smart solutions for the showcase are testament of our commitment in humanising technology towards making life easier, and enriching the quality of life for all Malaysians." Prospects for the Financial Year Ending 31 December 2019 The Group's performance improvement initiatives and efficient cost management continue to improve our profitability. Our focus remains toward our customers, and to strengthen the Group's performance by investing to improve customer experience across segments to grow our revenue.
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