27 Jul 2019
Better internet experience for Streamyx and unifi customers nationwide
TM Submits Plan to KKMM and MCMC
On the back of the successful upgrade of 973,000 unifi customers to higher speeds, Telekom Malaysia Berhad (TM) today submitted a plan to the Ministry of Communications and Multimedia (KKMM) and Malaysian Communications and Multimedia Commission (MCMC) to address the remaining 934,000 Streamyx and unifi customers to further increase the overall coverage and internet quality of the nation.
The announcement of the plan was made by Tuan Haji Rosli Man, Chairman of TM Group, at the press conference in conjunction with Kembara Digital Malaysia held in Ipoh. Also present at the event were YB Gobind Singh Deo, Minister of Communications and Multimedia; Dato’ Suriani Dato’ Ahmad, Secretary General of KKMM; Tuan Al-Ishsal Ishak, Chairman of MCMC; Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM; and Imri Mokhtar, Chief Operating Officer, TM.
TM intends to also seek support from Government of Malaysia for this implementation utilising existing funding to deliver better broadband services to rural and sub-urban areas, in line with the National Fiberisation and Connectivity Plan (NFCP).
TM will be addressing the copper network challenges via various technologies such as fibre, wireless and GigaWire in a network rollout which will involve a phased customer migration starting today until 2021. It is expected that 70% of these customers will be able to enjoy unifi services by end 2020.
TM also announced a new entry level broadband package of up to 8Mbps at RM89 a month for residential customers. Meanwhile, existing Streamyx residential customers will enjoy this offer at RM69 a month. In addition, a wireless broadband alternative will be launched to address the issues faced by Streamyx customers today; while the network is being rolled out until 2021. Details will be announced very soon under its #khabarbaik programme.
Tuan Haji Rosli said, “We are committed to resolve the Streamyx issues and believe that the plan is the way forward to address not only the limitation of the copper broadband network, but also to lay the foundation for a better internet experience for all existing and future customers nationwide. We look forward to a collaborative approach, working closely with the Government, Ministry and MCMC to effectively deliver high speed broadband experience towards realising Malaysia’s Digital Nation aspirations.”
TM completed its internet upgrade programme in April 2019 with 973,000 unifi customers upgraded to 10 times the existing speed; 266,000 Streamyx customers in unifi coverage areas upgraded to unifi and 226,000 Streamyx customers in non-unifi coverage areas upgraded to 2 times existing speed where technology permits. This exercise has helped to uplift Malaysia’s position in global high speed connectivity rankings. In February 2019, the Speedtest Global Index by Ookla reported that fixed broadband download speeds in Malaysia increased by almost threefold to 70.18Mbps as compared to 22.26Mbps a year ago. Malaysia is now ranked 28th in the world as compared with 56th in 2017. Further, the MCMC has also reported that the number of fixed broadband subscriptions with download speeds of more than 100Mbps have risen tremendously from 150,000 in 2017 to 1.2 million subscribers in 2018.
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TM extends ‘JASA Pack’ unifi mobile plan to all PDRM officers & staff to support their digital lifestyle
A specially priced unifi Mobile ‘JASA’ offers unlimited calls, data and SMS available for subscription starting today As the one and only brand in Malaysia that offers a truly converged broadband services to Malaysians nationwide, Telekom Malaysia Berhad (TM) today reiterates its appreciation for the contributions of Polis DiRaja Malaysia (PDRM) to the nation with the extension of its unifi Mobile ‘JASA’ Pack to all PDRM officers and staff. The specially priced unifi Mobile plan was launched by Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM and Tan Sri Dato’ Sri Mohamad Fuzi Harun, the Inspector General of Police. Also present were other police officers and PDRM staff of various ranks. Speaking at the launching ceremony, Datuk Bazlan said, “We are happy to further extend our unifi Mobile ‘JASA’ Pack plan, a specially priced plan now available for all PDRM officers across all ranks. The offering of this special package is to appreciate their sacrifices for and contributions towards the country and a reflection of our unwavering support towards uniformed bodies such as PDRM. This ‘JASA’ Pack plan offers a converged broadband services and enable them to enjoy unlimited data, calls and SMS via unifi Mobile at an affordable price for their daily communication needs; it is a perfect plan for their digital lifestyle, true to our brand promise, “Life Made Easier”.” “Over the years, TM has been working closely with PDRM for many successful initiatives towards enhancing the national security. For the past 21 years, TM is the main supporter for ‘Ops Selamat’ road and home safety campaign in reducing the road mishaps rate and to increase awareness on home safety and driving safety during festive season. We also work closely with PDRM on preventive measures via various collaborative activities. Leveraging on our extensive connectivity, collective expertise and experience over 30 years of managing various call centres, we are committed to play an important role in the public safety area towards delivering enhanced emergency services. This is to ensure that members of the public are able to reach any of the emergency agencies during emergency situations. This is in line with our aspiration to become the Government’s trusted ICT partner,” he elaborated. The unifi Mobile ‘JASA’ Pack is available to all PDRM officers and staff who are existing or new unifi and Streamyx subscribers. Specially priced at only RM59 per month, unifi Mobile ‘JASA’ Pack can be subscribed at all TMpoint outlets nationwide and subscribers can enjoy unlimited data, calls and SMS with no contract. The plan can be subscribed with a new mobile number or by maintaining the existing mobile number via port in. The unifi Mobile ‘JASA’ pack special promotion for PDRM officers is available for subscription until 31 March 2019 and a PDRM staff ID will be required as verification document during the registration process. Initially, earlier this year, TM launched the similar package of unifi Mobile ‘JASA Pack’ plan for teachers and officers under the Ministry of Education. For further information on TM, visit www.tm.com.my
Unifi TV Launches Original Content
Kuala Lumpur, 23 October 2023 – Unifi TV today launched Unifi TV Originals, its own original production to provide greater diversity and valuable content to its viewers. The series and movies line up are locally tailored to satisfy Malaysian viewers which include urban legends, folklore stories and social issues familiar to Malaysians. Customers will be able to enjoy Unifi TV Original series and movies starting with the first series of “Nak Dengar Cerita Hantu?” directed by Sabri Yunus and written by Sophillea. This is an 8-episode series of Malaysian urban legends and folklore tales passed down through generations. The casts featuring renowned local talents such as Namron, Beto Kusyairi, Nora Danish, Uqasha Senrose, Elizabeth Tan, Sean Lee, Thanuja and more will ensure the series remain a true Malaysian affair. Catch the premier of the series on 27 October 2023 with new episodes every Friday at 9.00pm, exclusively on DEGUP (Unifi TV channel 120). Viewers who missed the 9.00pm time slot, will be able to catch the episode through Unifi TV’s Catch Up feature. The series can also be streamed over the Unifi TV app. Anand Vijayan, TM’s Chief Commercial Officer and Executive Vice President of Unifi said, “We are excited to launch our Unifi TV Originals on DEGUP channel. These original productions allow us to compete with other content platforms and providers, offering diverse content to our viewers. This will also create opportunities to the local entertainment industry to showcase their work.” Partnering with local production houses; Golden Adventure Creative (Nak Dengar Cerita Hantu?), NS Star Sdn. Bhd. (Gemersik Berbisik series) and Nuansa Sdn. Bhd. (Bara Jiwa series) with well-known directors and cast like Sabri Yunus, Osman Ali, Amorizan, Elisya Sandha, Ezzrin Loy, Yasmin Hani and many more, Unifi TV aspires to produce high-quality and exciting content, for its viewers through Unifi TV Originals. “The rest of the original series spanning action, horror and thriller genres will be released in the next 12 months. Working with experienced talents in the industry will ensure the delivery of top-quality drama series and movies and we hope that this produces the best content for our Unifi TV subscribers while supporting development of the local entertainment industry,” concluded Anand. To find out more about Unifi TV and its current offerings, visit https://unifi.com.my/tv.
TM launches first phase of 5G services for unifi mobile customers and businesses
Strengthening Unifi’s fixed-mobile convergence offering, TM aims to deliver seamless 5G transition and spur Malaysia’s 5G adoption and digital capabilities Telekom Malaysia Berhad (“TM” or “the Group”) is uniquely positioned to accelerate Malaysia’s 5G adoption, as the Group leverages its convergence leadership in delivering seamless fixed and mobile services to customers and businesses. Following the signing of DNB’s Access Agreement on 30 October 2022, TM launched the first phase of its 5G services today, offering unlimited 5G data to existing Unifi Mobile Postpaid customers, as well as new Postpaid and Prepaid customers. “DNB’s Access Agreement provides a level playing field for telcos to access the single 5G network equally, to deliver a wider range of innovative services,” said Imri Mokhtar, TM’s Group CEO. “Leveraging this equal entry into 5G plus our current suite of connectivity and digital solutions, TM will be better placed to drive innovation and digital transformation at a national level, aligning with key digital programmes such as JENDELA and MyDigital to competitively position Malaysia as a technology hub.” “5G will reinforce TM’s leadership in fixed-mobile converged services for our consumer and MSME segments, strengthening our mobile capabilities to provide the widest and fastest all-in-one solution for fixed broadband, mobile service and digital content that meets today’s digital lifestyles and workstyles,” Imri added. Acknowledging that one of the critical factors in 5G adoption is the willingness of customers to purchase new 5G-enabled devices, Unifi Mobile will also offer bundled 5G service-and-device plans, catering to a range of price points to ensure customer affordability from all backgrounds. With 5G currently covering more than 33% of populated areas throughout Malaysia, this first phase is key to grow TM’s reach and presents the opportunity for a new push in Unifi’s convergence play, riding on its strength of 3 million households and close to 400,000 MSME customers. 5G will also strengthen Unifi’s proposition as a preferred digital partner for MSMEs, to provide complete one-stop services to accelerate their business growth. Additionally, via TM One, its enterprise and Government sector arm, TM recently launched its 5G Sphere, a circle of leading technology and smart solution partners to form an ecosystem that will accelerate the co-creation of 5G innovative use-cases, taking enterprise 5G transformation from ideation to realisation. To date, there are 39 partners in this programme. TM’s nation-building efforts with the Government will also speed-up the availability of smart city, smart industry and 5G-enabled applications, creating a more sustainable and inclusive digital society and economy. Simultaneously, TM continues to modernise the country’s fibre network architecture, integrating automation and virtualisation technologies to boost back-end infrastructures that will support the anticipated demand for 5G services and capabilities. Ahead of this commercial launch, TM took strides to ramp up its 5G capabilities to grow its mobile and fixed-mobile convergence position, having recently appointed a seasoned industry leader, Jasmine Lee, as its Executive Vice President, Mobile and Chief Executive Officer of webe, as well as onboarding senior mobile talents to strengthen its innovation and competitiveness. “As we transform to become a human-centred TechCo, TM’s 5G commitment goes beyond connectivity to enabling our interconnected society reshape the way we live and work. We recognise the value that this next-gen technology will bring to communities, businesses and the Government, and will continue to explore new ways to make 5G and digital progress accessible to all,” Imri concluded.
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