27 Jul 2019
Better internet experience for Streamyx and unifi customers nationwide
TM Submits Plan to KKMM and MCMC
On the back of the successful upgrade of 973,000 unifi customers to higher speeds, Telekom Malaysia Berhad (TM) today submitted a plan to the Ministry of Communications and Multimedia (KKMM) and Malaysian Communications and Multimedia Commission (MCMC) to address the remaining 934,000 Streamyx and unifi customers to further increase the overall coverage and internet quality of the nation.
The announcement of the plan was made by Tuan Haji Rosli Man, Chairman of TM Group, at the press conference in conjunction with Kembara Digital Malaysia held in Ipoh. Also present at the event were YB Gobind Singh Deo, Minister of Communications and Multimedia; Dato’ Suriani Dato’ Ahmad, Secretary General of KKMM; Tuan Al-Ishsal Ishak, Chairman of MCMC; Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM; and Imri Mokhtar, Chief Operating Officer, TM.
TM intends to also seek support from Government of Malaysia for this implementation utilising existing funding to deliver better broadband services to rural and sub-urban areas, in line with the National Fiberisation and Connectivity Plan (NFCP).
TM will be addressing the copper network challenges via various technologies such as fibre, wireless and GigaWire in a network rollout which will involve a phased customer migration starting today until 2021. It is expected that 70% of these customers will be able to enjoy unifi services by end 2020.
TM also announced a new entry level broadband package of up to 8Mbps at RM89 a month for residential customers. Meanwhile, existing Streamyx residential customers will enjoy this offer at RM69 a month. In addition, a wireless broadband alternative will be launched to address the issues faced by Streamyx customers today; while the network is being rolled out until 2021. Details will be announced very soon under its #khabarbaik programme.
Tuan Haji Rosli said, “We are committed to resolve the Streamyx issues and believe that the plan is the way forward to address not only the limitation of the copper broadband network, but also to lay the foundation for a better internet experience for all existing and future customers nationwide. We look forward to a collaborative approach, working closely with the Government, Ministry and MCMC to effectively deliver high speed broadband experience towards realising Malaysia’s Digital Nation aspirations.”
TM completed its internet upgrade programme in April 2019 with 973,000 unifi customers upgraded to 10 times the existing speed; 266,000 Streamyx customers in unifi coverage areas upgraded to unifi and 226,000 Streamyx customers in non-unifi coverage areas upgraded to 2 times existing speed where technology permits. This exercise has helped to uplift Malaysia’s position in global high speed connectivity rankings. In February 2019, the Speedtest Global Index by Ookla reported that fixed broadband download speeds in Malaysia increased by almost threefold to 70.18Mbps as compared to 22.26Mbps a year ago. Malaysia is now ranked 28th in the world as compared with 56th in 2017. Further, the MCMC has also reported that the number of fixed broadband subscriptions with download speeds of more than 100Mbps have risen tremendously from 150,000 in 2017 to 1.2 million subscribers in 2018.
YOU MAY ALSO LIKE
unifi offers subsidised mobile internet plans through Jaringan Prihatin Programme
Introduces unifi Mobile 39 postpaid plan, now priced at only RM24 (exclusive of SST) per month with RM15 monthly subsidy from the Government In support of the Jaringan Prihatin programme announced by the Government through the Malaysian Communications and Multimedia Commission (MCMC), unifi is offering unifi Mobile 39 postpaid plan and unifi #BEBAS prepaid plan to Malaysians who are eligible for Bantuan Prihatin Rakyat ("BPR"). Understanding the need for fast and efficient data, especially when many need to stay connected constantly in the current digital age, unifi is offering these mobile plans designed to give more value in the form of FREE mobile data to its customers for 12 months. The postpaid plan; unifi Mobile 39, is now priced at only RM24 (exclusive of SST) per month with a RM15 monthly subsidy from the Government. The plan also comes with a whopping additional 30GB LTE data per month on top of the existing 5GB of data quota. Meanwhile, the unifi #BEBAS prepaid starter plan priced at RM10 comes with a 2GB data quota monthly and free 1GB LTE data daily. "We applaud the Government's continuous efforts in helping the B40 group to stay connected. It is especially crucial now where aggressive digital transformation is happening in our society. We hope that BPR recipients will find unifi Mobile as the most suitable mobile plan for them and take this opportunity to enjoy unifi's seamless mobile and Internet offerings, along with the Government's subsidy. We hope to ease the financial burden of this group and help bridge the digital divide," said Anand Vijayan, Chief Commercial Officer, Telekom Malaysia Berhad (TM). He added, "In line with TM Group's unique role as the enabler of Digital Malaysia, we will continue to deliver the best broadband experience to our customers. We will also actively play our part in realising the Government's aspirations of bridging the digital gap through various initiatives such as Jaringan Prihatin, MYBAIKHATI, PEMERKASA, and beyond, transforming Malaysia into a fully digital society." The details of unifi Mobile 39 Postpaid plan and unifi #BEBAS postpaid plan are as below: unifi Postpaid Prepaid Plan Name unifi Mobile 39 #BEBAS Data Quote 5GB (4GB LTE & 1GB 3G/LTE) 3GB LTE Call/SMS Quota 50 mins call & 25 SMS N/A Jaringan Prihatin Subsidy RM15/month for 12 months 2GB* LTE data/month for 12 months Extra Value from unifi 30GB LTE data/month for 12 months 1GB LTE data daily for 12 months Contract No No Monthly Fee RM24 exclude 6% SST N/A Subscription channel www.unifi.com.my/jaringanprihatin mobile@unifi app
Enabling greater digital inclusivity for Malaysians through Pakej Perpaduan Jalur Lebar Tetap
Following Minister of Communications and Digital, YB Fahmi Fadzil’s announcement on the Pakej Perpaduan Jalur Lebar Tetap (Fixed Internet Broadband) yesterday, Telekom Malaysia Berhad (TM) is committed to support the Government’s aim to bring hyperconnectivity to key target communities. Focusing on segments most in need particularly B40, the elderly, OKU, army-police veterans, the delivery of Pakej Perpaduan Jalur Lebar Tetap aligns with TM’s aspiration to empower a Digital Malaysia and meet the Sustainable Development Goals (SDG), particularly to promote inclusive and sustainable digital industrialization and innovation (Goal 9), as well as to reduce inequalities and empower social and economic inclusion for all (Goal 10). As a responsible corporate organisation, TM has a social accountability to making a positive impact for the community. Furthermore, the initiative will strengthen the nation’s digital inclusivity and bring digital access and opportunities to all layers of society. “Pakej Perpaduan comes at a crucial point of the nation’s recovery and complements other national initiatives such as Sumbangan Tunai Rahmah and Payung Rahmah to ensure a better quality of life for these communities. This serves as another means to combat the rising cost of living and keeps us on track to building Malaysia’s digital economy, despite the challenges anticipated,” said Dato’ Imri Mokhtar, TM’s Group Chief Executive Officer. “Bringing the power of the internet to underprivileged individuals and families facilitates their right to resources and knowledge online, gives them the opportunity to leverage on digital platform to run online business and can serve as a critical stepping stone for them to improve their lives. “While the Pakej Perpaduan Jalur Lebar Tetap enables more affordable, unlimited fixed broadband and brings savings of RM480 to every eligible household, this complements the announced Pakej Perpaduan Prabayar Mudah Alih (prepaid mobile) in bringing ubiquitous connectivity for the key target individuals and household members. Both of these services will be offered through Unifi Home and Unifi Mobile respectively. This also reinforces TM’s Fixed-Mobile Convergence leadership, offering integrated fixed broadband, mobile services, data services, digital content and innovative solutions to every Malaysian, businesses and the Government”, he further added. Gearing up for the March 2023 start and availability for sign up until December 2023, TM will be working closely with the Ministry of Communication and Digital to fine tune the package details and rollout, ensuring the initiative effectively reaches its target communities. Dato’ Imri concluded, “We are committed to be working on this initiative as it goes beyond providing services but speaks to our vision of becoming a human-centered TechCo – leveraging technologies to provide equal opportunities for every Malaysian. While we have continued to invest in our commercial growth and sustainability as a PLC, as the nation’s leading fibre provider and a GLC, we are uniquely positioned to serve the nation’s interest more directly and to bring greater impact to even more diverse communities.”
unifi unveils broadband and mobile plans with value for everyone towards boosting Malaysia’s global competitiveness
Upgrades Existing unifi Customers to speeds of up to 800Mbps; Introduces Affordable unifi Basic Plan of 30Mbps for Targeted Households; Upgrades Existing Streamyx Customers to unifi or Double Existing Speed; Reinstates Unlimited unifi Mobile Postpaid unifi, the premier Convergence brand under Telekom Malaysia Berhad (TM) today raises the bar for Malaysia’s high-speed broadband service with the unveiling of its new plans. unifi today announced upgrade plans for existing unifi Home customers to up to 800Mbps, with upgrade plans for new sign-ups scheduled for early next year. Also announced is an affordable 30Mbps broadband-only unifi plan exclusive for households with income of less than RM4,500 per month. Included also are upgrade plans for Streamyx (pre-unifi) customers to unifi in coverage areas or double the speed in non-coverage areas and the popular unlimited unifi Mobile postpaid plan, exclusive for its broadband customers. Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM said, “Today’s announcement marks another milestone for TM, as Malaysia’s Convergence Champion. We are proud of our unique role as Malaysia’s nation-building partner, and our stewardship in increasing and improving access to ensure all Malaysians are able to enjoy the benefits of broadband, mobile, WiFi and content. In moving towards a digital and creative-led economy, it is imperative that Malaysia scales up to higher broadband speeds to enable the endless possibilities that technology - and a digital lifestyle - can bring. We will lead the charge to realise the digital economy and accelerating digital-led innovation with what we do best - providing the best high speed broadband services at affordable prices and best value in the country. TM is set to turbo-boost Malaysia’s regional broadband standing starting 15 August 2018 when existing unifi Home customers enjoying broadband, phone and content services will be upgraded in phases up to 10 times the current broadband speed at the same monthly subscription. For example, an existing 30Mbps unifi Home customer will be upgraded up to 300Mbps whilst a 100Mbps unifi Home customer will be upgraded up to 800Mbps. Customers who have yet to sign up as a unifi Home customer are encouraged to subscribe to any existing unifi plan before 31 December 2018 to enjoy the speed upgrade in phases beginning 2019. Not yet unifi customers are encouraged to sign-up to existing plan via unifi.com.my for a hassle-free and faster service. unifi Basic, exclusive for households with income of RM4,500 and below, is a broadband-only plan at 30Mbps with a 60GB monthly usage quota, offering greater affordability at RM79 per month - more than 50% lower than the current 30Mbps unifi Home plan. unifi Basic is available exclusively online at unifi.com.my/unifi-basic and will be available starting 15 August 2018. Pre-orders open from 15 July 2018. Another affordable broadband offering already available today is unifi Wireless broadband at RM79 per month, for customers looking for a hassle-free home broadband. Imri Mokhtar, Executive Vice President, unifi said, “We are committed to serving all our broadband customers better, including our loyal and patient Streamyx customers who are asking for a faster broadband service. Part of our ongoing broadband improvement initiative is to upgrade more than 340,000 Streamyx customers located in unifi coverage areas to unifi. For Streamyx customers who are currently not in a unifi area, we are committed to continuously invest in the best of both fixed and wireless technologies to bring them high speed broadband. In the meantime, we shall double the Streamyx speed they are subscribing to today. More than 350,000 Streamyx customers are expected to enjoy faster broadband very soon.” “Though the broadband plans unveiled today are primarily for home customers, we certainly have not forgotten our SME customers. Exciting plans will be announced soon for all our SME customers nationwide,” added Imri. In addition to the various broadband plans, the unlimited unifi Mobile postpaid plan promises a peace of mind experience with its calls, data connectivity and messaging at a promotional price of RM99 per month. This plan will be available from 15 July 2018 exclusive for its existing broadband customers – both, unifi and Streamyx customers. “These new plans mark our commitment to bring better affordability/price – speed – coverage for all Malaysians to enjoy a seamless digital experience with unifi. We expect the new broadband plans to place Malaysia alongside the top broadband nations in the region. At TM, we remain steadfast to our Convergence and Digital strategic thrusts to be the enabler and premier solutions provider in Malaysia’s digital and creative-led economy”, said Datuk Bazlan in his closing.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!