03 Oct 2023
TM Wins Asia Best Employer Brand Awards 2023
KUALA LUMPUR, 3 October 2023 – TM is proud to have received the Best Employer Brand Award at the prestigious Asia Best Employer Brand Awards held in Singapore recently. The award acknowledges TM’s commitment to nurturing employee growth, continuous learning, and fostering a high-performance culture.
Commenting on the award, Sarinah Abu Bakar, Chief Human Capital Officer, TM said, “Our TM employees are the driving force behind our success. The recognition at Asia Best Employer Brand Awards 2023 reaffirms our dedication to the growth and well-being of every Warga TM. People are at the core of our business strategy. This investment in our workforce is not solely targeted at their personal and professional development, but also aims to instil the right competencies that underpin our business performance. The award reflects our relentless pursuit of excellence and transformation towards becoming a TechCo, not only in Malaysia but also throughout the region.”
“On behalf of TM’s management team, I would like to extend our heartfelt gratitude to all Warga TM, whose dedication and hard work have made this achievement possible. Our unwavering commitment to becoming the best and an exceptional employer continues as we aspire to grow and succeed together,” Sarinah concluded.
Nurturing employee personal development and growth is an essential aspect of TM’s efforts that highlights HR’s pivotal role in shaping positive business outcomes. Over the years, TM has introduced a culture that values high performance, continuous learning and digitalisation, aligning with the Agile work approach to empower teams for greater flexibility and productivity. As TM steers towards the next level of growth, it remains committed to investing in future skills to further enhance the Company’s business performance.
The Asia Best Employer Brand Awards 2023, hosted by the Employer Branding Institute and World HRD Congress, honour organisations for their exceptional contributions in talent management, development, and innovation. Award recipients were chosen by a panel of jury members following a comprehensive evaluation and assessment of their performance over the past 24-months.
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TM wins again at Malaysia Technology Excellence Awards 2021 for its innovation, patrol
This is the fourth award received by TM at Malaysia Technology Excellence Awards in three years running Telekom Malaysia Berhad (TM) through its innovation arm, TM Research & Development (TM R&D) wins the AI – Telecommunications Award at the recent Malaysia Technology Excellence Awards 2021, presented by Singapore Business Review. The award was conferred in recognition of the Company's achievement in developing PATROL as a proof of function for research particularly on automatic detection of construction using vehicle dashcam and generate proactive alerts using artificial intelligence (AI) and machine learning algorithms. This is the fourth award received by TM R&D from the Malaysia Technology Excellence Awards in its three years of running. The awards ceremony lauds exceptional companies that have successfully pioneered IT products, solutions and innovative technology projects in their respective industries to boost Malaysia's fast-growing economy. Commenting on the accomplishment, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, "This is indeed a proud moment for us. Winning the award is a huge boost for our effort in showcasing how AI can be applied to solve real-life problems. It is also a huge encouragement for us to further strengthen our position as the leader in the research, development and innovation field. This award goes out to the team for delivering such outstanding work. We hope it will give them the drive to explore more innovations for TM to serve a more digital society, digital business, digital industry and digital Government, towards accelerating Digital Malaysia." Project PATROL was developed to provide early warning alerts on areas where TM infrastructure has a high risk of being destroyed due to civil and construction works by a third party. Ideally, before the civil or construction works were to begin, TM and other utility companies are to be consulted to ensure proper precautionary measures are taken to avoid telecommunication cable or other utility infrastructure cuts such as water or sewerage. The cable cuts will lead to loss of broadband and other telecommunication services which will cause major inconveniences to consumer lifestyle and businesses, as well as operation nightmare for any telcos. To fill in those gaps, PATROL was developed powered by digital and AI capabilities. PATROL leverages AI, object detection capabilities and the Internet of Things (IoT) to detect a construction area using a dashcam. The system then automatically checks if the unregistered civil and construction activity is in close proximity to underground or overhead cable infrastructure. Several parameters are used to assess risk before an alert is sent to the Network Operations Centre for investigation. "PATROL provides real-time alerts on civil and construction activities that pose a high risk to the security and safety of TM's cable infrastructure. This information allows telco providers to act fast in preventing possible threats to their assets. With PATROL, we foresee a huge opportunity for operational cost avoidance due to cable cut cases," she further added. Established in 2001, TM R&D is the innovation arm for TM Group focusing on creating smarter ecosystems to make business and life easier for a better Malaysia. TM R&D's solutions are clustered around four (4) pillars namely Intelligent Platforms, Data Brokerage, Connectivity/Tools and IR4.0/Digital Solutions. Growing from strength to strength since 2016, TM R&D has won multiple global awards and generated more than 2,800 Intellectual Property Rights (IPRs) and 1,400 digital assets to date. TM R&D's innovations are all developed in-house and cut across multiple verticals such as Utilities, Retail, Agriculture, Healthcare and Education with safety and productivity as the top priority. As TM R&D continues to expand beyond connectivity and into smarter digital ecosystems, its role in TM has become more prominent and exciting. For more information about TM R&D and its innovations, visit www.tmrnd.com.my or email your inquiry to business@tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
TM One LEAP Summit 2022 poised to advance next-gen enterprise transformation with world-class innovators
TM One’s annual flagship event LEAP Summit returns for a fifth year, anchoring on the theme ‘Enabling Your Next: Innovate and Transform’ TM One, the enterprise and government sector business solutions arm of Telekom Malaysia Berhad (TM), held its high-impact annual flagship event, LEAP Summit 2022 today, aimed at propelling enterprise innovation and transformation as Malaysian businesses take advantage of the nation’s initial economic recovery. The fifth in its series, LEAP Summit 2022 themed ‘Enabling Your Next: Innovate & Transform’, brought together world-class digital experts and over 200 of Malaysia’s top decision makers to better understand how these leaders could unleash their innovation potential and take their businesses to the next level. Imri Mokhtar, Group Chief Executive Officer of TM, in his welcoming address said that increased customer expectations for digital services and platforms are reshaping how enterprises work and conduct their business. He also explained that in order to keep up with these new trends, enterprises must fast-track their transformation to virtualised cloud-based services, leverage digital networks to modernise legacy processes, accelerate workflow efficiency, and strengthen cybersecurity. This will improve business offerings and overall customer experience, leading to increased growth and profitability. Kicking off LEAP Summit 2022 was Netflix’s Co-Founding Executive, Mitch Lowe, who emphasised the need for being brave in order to become a leader of the industry and to remain relevant. Having grown with the entertainment industry from video stores and DVD kiosks, to founding one of the most successful over the top (OTT) content services, Lowe shared that the habit of transformation is built by constantly looking to solve the problems faced by the customers and the industry. Building on this need for organisations to constantly evolve, the event then featured a panel session with Paul Nicholls, Telstra Purple’s Digital Transformation Practice Leader with Telstra’s global partners Airspeeder (the F1 for Electric Flying Vehicle) and Bata Global (world's largest shoe manufacturer), which was moderated by Ching-Fong (CF) Ong, Managing Director & Senior Partner from Boston Consulting Group; who deep dove into real examples of transformation, spanning multiple technologies and geographies, which centres around customers. Bringing the conversation closer to home, industry leaders Datuk Hj Bacho Pilong, Senior Vice President, Project Delivery & Technology, PETRONAS; Fabian Bigar, Chief Executive Officer, MyDIGITAL; Effendy Shahul Hamid, Chief Executive Officer, CIMB Digital Assets; Ir. Dr. Lim Eu Shawn, Chief Global Solutions Officer, Aerodyne Group; also weighed in on transformation within the Malaysian context and its role in future-proofing businesses and the nation to progress from surviving to thriving. This discussion was moderated by Manoj Menon, Founder and Chief Executive Officer of twimbit. Commenting about this year’s event, Shazurawati Abd Karim, Executive Vice President of TM One said, “TM One’s LEAP Summit is part of our continuous commitment to enable organisations to prepare for their next advantage, today and tomorrow. With one of the common challenges faced by organisations being how to start or even expand their innovation and transformation journey, we connect them to world-class leaders to open up new ideas and possibilities that enterprises can put into motion.” TM One 5G Sphere Programme – enabling enterprises’ ‘Next’, now LEAP Summit 2022 also witnessed the inauguration of TM One’s 5G Sphere Programme, an alliance of Malaysia’s leading technology and smart solution partners to create an ecosystem to support the next phase of enterprise innovation and transformation, leveraging 5G. Harnessing 5G capabilities to power connected technologies to improve performance and customer experience, real-time detection, instant analysis and action for efficiency, as well as increased safety while reducing down-time through smart solutions, TM One’s 5G Sphere offers the opportunity for enterprises to springboard their transformation through actual case studies and proof of concepts that address their unique business challenges. TM One 5G Solutions for enterprises and the government sector TM One’s latest-in-class showcase during LEAP Summit 2022 also spotlighted 5G-enabled applications for Smart Healthcare, Smart Industry and Smart Cities, along with several digital solutions and services, demonstrating the latest end-to-end technologies available to enterprises and the public sector to spur on their digital growth. Shazurawati explained, “The next phase of smart innovative transformation will be 5G-driven opportunities, with capabilities such as video monitoring, logistics, fleet management, and private 5G networks powering manufacturing, transport, factories, and campuses already on the horizon.” “Moving forward, optimal 5G business solutions will arise from smart collaborations and coalitions among industry leaders, accelerating the next phase of technology adoption by both industry and the country as a whole, and enabling our aspirations for a Digital Malaysia,” she concluded.
TM MARKS 80 YEARS OF CONNECTING MALAYSIA; COMMITS TO A PROGRESSIVE AND INCLUSIVE AI-DRIVEN FUTURE
CYBERJAYA, 26 AUGUST 2026 — Telekom Malaysia Berhad (TM) today marked its 80th anniversary, reaffirming its role in Malaysia's development, and committing to an inclusive digital future built on trusted infrastructure, local talent and stronger national capabilities. The TM80: Merentasi Generasi celebration, held at Multimedia University (MMU) Cyberjaya, was officiated by Prime Minister YAB Dato' Seri Anwar Ibrahim. Also in attendance was Dato’ Seri Amirudin bin Shari, Chief Minister of Selangor; Dato' Seri Fahmi Fadzil, Minister of Communications; Tan Sri Shamsul Azri bin Abu Bakar, Chief Secretary to the Government of Malaysia; and Tan Sri Mohamad Salim Fateh, Chairman of the Malaysian Communications and Multimedia Commission. The celebration captured TM’s journey, and the people and technologies that empowered Malaysia. From postal and telegram services to the first wired connections that broadcasted Tunku Abdul Rahman's proclamation of “Merdeka”, and every digital milestone after, TM80 is the story of generations of Malaysians growing alongside the nation’s progress. Dato' Zainal Abidin Putih, Chairman of TM said, “For over eight decades, technologies have changed and generations of Malaysians have come and gone. But one responsibility has endured, our commitment to connect the people and the nation. For TM, this goes beyond providing networks. It means driving a progressive Digital Malaysia, for a more inclusive future.” “As a national digital champion recognised on the global stage, we hold ourselves to worldclass standards, because Malaysia deserves nothing less. That is the spirit behind our commitment across eight decades as well as our Digital Powerhouse 2030 aspiration – to create opportunities, bridge Malaysia to the world, and lay the pathway from today to the future.” ADVANCING INCLUSIVE DIGITAL PROGRESS TM believes digital progress must reach all Malaysians. From major cities to rural communities and remote islands, TM continues to extend connectivity using fibre, wireless, satellite and other technologies suited to local and geographical needs. At Kampung Mukut in Pulau Tioman, fibre connectivity delivered via a 75-kilometre submarine cable powers village-wide WiFi. Vision AI CCTVs help keep the village safe and manage visitor flows, while local entrepreneurs use visitmukut.com, a community-run tourism platform to showcase their services. Lessons from Mukut are now extended across Tioman through Sekolah Angkat MADANI and digital empowerment programmes. Warga TM also keep networks running during times of crisis such as the pandemic, floods and other emergencies. Beyond specialised technicians, customer support teams and personnel across the country, the trained Rejimen Semboyan Pakar Telekom Askar Wataniah restore communications, safeguard assets, and deliver aid when communities need them most. TM's partnership with the neurodivergent community including NAK SENI, ZimiJ and the Early Autism Project, has also created platforms for visibility and participation, while its support for the National Sepak Takraw Squad enables athletes from grassroots development to national representation. DEVELOPING LOCAL TALENT Beyond communities, TM continues to develop talent. In 1996, MMU became Malaysia's first private university, nurturing the talent a digital economy would need. Today, it has produced more than 80,000 graduates and has over 18,000 students enrolled. Through MMU and other programmes such as TM Future Skills (TMFS), Yayasan TM (YTM), TVET MADANI, Sekolah Angkat Malaysia MADANI, and other programmes, TM empowers future engineers, entrepreneurs and industry leaders. This includes bringing STEM, coding, robotics, AI and holistic character development to 35 adopted schools nationwide, while MMU's Faculty of Artificial Intelligence and Engineering prepares the next generation of AI, cloud and cybersecurity specialists. OPENING MALAYSIA TO THE WORLD Since the SEACOM submarine cable of 1964 linked Malaysia to international networks, and the Kuantan Earth Satellite Station in 1970 broadcasted the Ali-Frazier fight directly to Malaysian homes, TM has opened the world to Malaysia, and Malaysia to the world. Today, TM's international network of more than 400,000 kilometres across 39 submarine cable systems positions Malaysia as a connector of East and West, strengthening global data and trade flows. TM's participation in global consortiums continues to build links between Malaysia, ASEAN and the rest of the world, while its latest Morib Cable Landing Station, the fifth in the country, strengthens international access and route diversity. Adding to this integrated ecosystem, TM operates six data centres and is adding new capacity through the TM Nxera regional campus that is built international sustainability standards. Beyond infrastructure, TM’s AI Centre of Excellence obtained the international ISO/IEC 42001:2023 Artificial Intelligence Management System certification, making TM the first telecommunications company in Malaysia to obtain these international AI credentials. While technology and the needs of the nation will continue to change, TM remains committed to the same responsibility – to lay the inclusive digital foundations for the country, even before it begins to need it.
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