17 Mar 2022
Statement from TM on Government's decision to retain Single Wholesale Network (SWN) for 5G
1. TM welcomes and supports the Government's decision to continue with the Single Wholesale Network (SWN) model for the deployment of 5G in the country. We believe this reflects the national aspiration for an inclusive digital Malaysia.
2. The SWN model reflects the shared responsibility to meet the collective objectives of 5G for Malaysia:
- Telcos to focus on investing and developing innovative 5G products and solutions for end customers.
- DNB shall focus on network-build towards faster rollout of coverage and capacity in a cost efficient manner. TM will continue to provide the fiber backhaul as committed in the signing of the agreement with DNB on 16 Dec 2021. This is another example of public-private partnership in the rollout of critical telecommunications infrastructure to boost economic development and enhance the well-being of Keluarga Malaysia.
3. We look forward to rolling out 5G-enabled products and solutions to our unifi and TM ONE customers. As such, we are currently undertaking internal customer and network trials to bring an improved convergence proposition of fiber plus 5G services to our unifi and TM ONE customers. This is subject to finalising our wholesale agreement with the DNB.
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TM to enhance customer experience with 2600 MHz spectrum
Accepts offer from MCMC for total applicable fee of RM37 million over five (5) years Telekom Malaysia Berhad (TM) reaffirmed its commitment to enhancing customer experience, capacity and value with the 2600 MHz spectrum band acquired from the Malaysian Communications and Multimedia Commission (MCMC) recently. TM accepted the offer from MCMC for a 20 MHz spectrum block of the 2600 MHz spectrum band through its subsidiary, Webe Digital Sdn. Bhd. (“webe”). The allocated block of 2575 MHz to 2595 MHz is effective from 1 July 2022, with total applicable fee of RM37 million over a period of five (5) years and according to the following components: Upfront fee of RM7,060,000.00 Annual fee of RM5,984,000.00 to be paid by 15 December each year TM’s Group Chief Executive Officer, Imri Mokhtar said that the spectrum provides substantial value and leverage to TM as a leading convergence provider. “The increased capacity will enable TM to provide seamless fixed and wireless access, and content to its retail and enterprise customers at home, office or on the move.” “The acceptance of this spectrum offer is also aligned with our future direction in embarking into a dynamic digital space. With our strong and extensive fibre infrastructure, the spectrum will enable future expansion of telecommunication services to customers, for an end-to-end converged experience,” Imri added. “We would like to express our sincere appreciation to the Ministry of Communications and Multimedia as well as MCMC for extending the spectrum allocation to TM.” The allocation of the spectrum also allows TM to support the national agenda in delivering extensive telecommunications coverage with high service quality, especially through the Jalinan Digital Negara (JENDELA) and the Malaysian Digital Economy blueprint (MyDIGITAL).
TM helps local entrepreneurs in Perlis to meet their digital needs
“Program Usahawan Digital Bersama TM” is set to empower local entrepreneurs in Beseri and Padang Besar with digital tools Telekom Malaysia Berhad (TM), through TM Perlis and Kedah, today organised a special programme on digital awareness for local entrepreneurs in Beseri and Padang Besar at Dewan KEMAS, Alor Tampang, Beseri, Perlis. Aptly titled "Program Usahawan Digital Bersama TM", the programme was officiated by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia Malaysia. Also present were YB Rozieana Ahmad, Exco of Education, Human Resource Development, Science and Technology Innovation, Information Technology and Communications, Datuk Rozlan Mohamed, Regional Head Northern, TM, Anis Ahmad Mohd Ibrahim, State General Manager, TM Perlis and Kedah, as well as Azhar Abdul Rahman, State Office Director, Malaysian Communications and Multimedia Commission (MCMC). Speaking at the event, YB Datuk Zahidi said: "The Government continues to organise programmes skewed towards the development of digital economy, which are very relevant in today's new normal. In shifting the entrepreneurs to digital journey, it needs to be supported with the right skills and knowledge in ensuring the entrepreneurs' sustainability. Thus, we laud TM's initiatives such as today's event to increase the digital awareness and further promote the adoption of digital tools amongst the local entrepreneurs, including in sub-urban area." Meanwhile in his speech, Datuk Rozlan said that this programme reflects TM's commitment towards enabling the digital economy. "Digital is the way to go and "the name of the game" for businesses nowadays. So businesses, including local entrepreneurs need to keep abreast of and quickly adapt the digital technologies to stay ahead. Today's "Program Usahawan Digital Bersama TM" is among our initiatives to facilitate this and we are excited to play our role towards this end." "We have various solutions for entrepreneurs to get on board the digital journey to grow their business further. So, we really hope they will grab this opportunity to get business tips and know-how for their benefits. In addition, we are rapidly upgrading our network infrastructure in Beseri and Padang Besar to Fibre-to-the-home (FTTH) to enable communities in the areas to enjoy unifi high speed broadband services. This fits well with the Jalinan Digital Negara (JENDELA) action plan which aspires to deliver connectivity for all," he added. The overall network upgrading exercise for Perlis is expected to be fully completed by end of 2021. At the event, TM Perlis and Kedah also handed over its zakat contribution of RM250 each to 15 selected asnaf residing in Beseri reflecting its caring side to the communities.
TM takes action to curb further Covid-19 spread; continues to serve the nation with essential services
Reactivates “Work From Home” nationwide following new cases recorded Telekom Malaysia Berhad (TM) today confirmed that since its previous announcement on 11 October 2020, ten (10) further positive cases of Covid-19 have been recorded amongst its employees; bringing a total of 13 positive cases thus far. The newly affected areas include Menara TM and TM Annexe 1 in Kuala Lumpur as well as at a network node in Rawang. This is in addition to the earlier affected areas of Menara TM ONE in Damansara, Kuala Lumpur and Kepayan office in Kota Kinabalu. From the 13 cases, the Company is pleased to announce that three (3) employees have been discharged from the hospital and quarantine centre they were admitted to, and are continuing their recovery and home-quarantine for 14 days. Meanwhile, the other ten (10) employees are currently receiving treatment. Following the new positive cases, detailed contact tracing is being carried out by the Ministry of Health (MoH), assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action. TM immediately took the necessary actions which include immediate closure of the affected premises for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by MoH. The disinfection and sanitisation works at TM Annexe 1 and the network node in Rawang have been completed on 14 October 2020, Menara TM ONE on 13 October, while the work at Menara TM is ongoing and expected to be completed by 5.00 pm today. TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases there recently. With immediate effect, TM is also activating "Work From Home" (WFH) arrangements for all Warga TM nationwide until 31 October 2020. On Monday, TM had implemented the same for TM employees in Selangor, Kuala Lumpur and Putrajaya, ahead of the Conditional Movement Control Order (CMCO) announced. Commenting on the latest developments, Group Chief Executive Officer of TM, Imri Mokhtar said, "The sudden rise in cases amongst our Warga TM family, and indeed throughout the nation is of worrying concern. I join the Board, management and all Warga TM in praying for the speedy recovery of the affected employees as well as for the safety, protection and health of all Malaysians during these testing times. Meanwhile, we have taken immediate action and activated safety protocols for the buildings and areas affected. Most importantly for our employees, we are announcing working from home arrangements for all Warga TM nationwide effective today till the end of October. As TM provides essential services for the nation, our frontliners involved in critical functions serving our wide base of customers shall continue to work, adhering to the SOP guidelines from the authorities." "Over 4,700 critical function employees at our TMpoints, contact centres, field teams for service installation and restoration continue to lead the front line in serving our community, businesses and Government in the Red Zones. This is even more important especially when many Malaysians are now back to working from home. To all the TM frontliners and the TM Covid-19 Response Team (CRT), our highest appreciation for stepping up in the line of duty, and our prayers for your safety and protection," he added. TM is also providing free Covid-19 swab tests in collaboration with its panel of medical service providers for employees who may have been exposed to the virus. This is yet another proactive measure taken by the Company to curb the spread of the virus amongst its employees. Identified employees can undergo the test from 15 October 2020 onwards at a temporary drive-through facility set up at Menara TM. More facilities will be set up at other locations, if required. TM would also like to remind everyone at all times to keep safe social distance, hygiene and adhere to the SOPs as advised by the Government. The Company urges everyone who has any symptoms to seek medical attention and not risk further exposure to their loved ones and anyone else. TM wishes for the safety and health of all Malaysians nationwide; together may we return stronger.
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