17 Mar 2022
Statement from TM on Government's decision to retain Single Wholesale Network (SWN) for 5G
1. TM welcomes and supports the Government's decision to continue with the Single Wholesale Network (SWN) model for the deployment of 5G in the country. We believe this reflects the national aspiration for an inclusive digital Malaysia.
2. The SWN model reflects the shared responsibility to meet the collective objectives of 5G for Malaysia:
- Telcos to focus on investing and developing innovative 5G products and solutions for end customers.
- DNB shall focus on network-build towards faster rollout of coverage and capacity in a cost efficient manner. TM will continue to provide the fiber backhaul as committed in the signing of the agreement with DNB on 16 Dec 2021. This is another example of public-private partnership in the rollout of critical telecommunications infrastructure to boost economic development and enhance the well-being of Keluarga Malaysia.
3. We look forward to rolling out 5G-enabled products and solutions to our unifi and TM ONE customers. As such, we are currently undertaking internal customer and network trials to bring an improved convergence proposition of fiber plus 5G services to our unifi and TM ONE customers. This is subject to finalising our wholesale agreement with the DNB.
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Employees of TM at Menara TM One, Damansara and Kepayan, Kota Kinabalu tested positive for Covid-19
Telekom Malaysia Berhad (TM) confirms two (2) positive cases of Covid-19 amongst its employees. One of the affected employees is based at Menara TM One in Damansara, Kuala Lumpur and the other is at its Kepayan office in Kota Kinabalu, Sabah. Both employees are currently under quarantine and receiving treatment at Government quarantine and medical facilities. TM management and staff are together praying for their speedy recovery. TM has taken proactive measures to mitigate further spread of the virus and keep our customers, staff and communities safe. At Menara TM One, all occupants were immediately evacuated and the office building closed for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by the Ministry of Health (MoH). TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases recently. Following these two new positive cases, detailed contact tracing is being carried out by the MoH, assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action. In ensuring continued services to our customers, TM employees at the affected states and areas have reverted back to Work From Home (WFH) arrangement utilising digital channels and online productivity tools. Meanwhile, critical function employees (contact centre, field teams for service installation and restoration) shall continue working in compliance to Government and TM's added safety protocols and guidelines. TM would like to remind everyone at all times to keep safe social distance, hygiene and adhere to the Standard Operating Procedures (SOPs) as advised by the Government. TM has taken and will continue to take all necessary measures to ensure the health and safety of our customers, employees and community.
TM and Telin collaborate to enable opportunities and enhanced experience for the region’s digital ecosystem
TM Wholesale, the wholesale domestic and international business arm of Telekom Malaysia Berhad (TM) and Telin, a subsidiary of PT Telkom Indonesia, Tbk (Telkom), have recently signed a Memorandum of Understanding (MoU) to strategically collaborate and jointly explore opportunities on subsea cable business arrangements. The signing ceremony was held at the Grand Hyatt Hotel, Dubai recently, where TM was represented by Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale and Telin was represented by its Chief Executive Officer, Budi Satria Dharma Purba (Budi). This new partnership will further strengthen the Business to Business (B2B) relationship between the two parties and broaden the collaboration while continuing to provide their customers with reliable, diversified and uninterrupted connectivity solutions. Commenting on the partnership, Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale said, "TM Wholesale is committed to deliver greater reachability and resilient connectivity to our customers. This collaboration allows us to gain immediate submarine capacity in response to the growing demand for high bandwidth services. It also gives us more diverse connections and alternative routes connecting Malaysia to the rest of the world, while optimising our existing submarine capacity. Additionally, it will enable us to begin exploring the most cost-effective approach for future submarine cable investment projects that will benefit both parties and this region." Meanwhile, Budi Satria Dharma Purba (Budi), Chief Executive Officer of Telin said, "Telin and TM Wholesale share mutual interests, with the aim of serving our stakeholders with excellence. This time, we are excited to jointly explore opportunities in buying, selling, upgrading and investing activities, especially with regard to subsea cables. Telin's participation in global connectivity focuses on ensuring reliable connectivity in order to meet surging demand for fast internet due to trends such as flexible working arrangements, video streaming, and gaming. We believe that this collaboration will serve our stakeholders' needs accordingly." Currently, TM has 30 submarine cable systems, owned and leased, spanning more than 320,000 kilometres around the globe and Telin has 22 submarine cable system, owned and leased, with over 222,260 kilometres. Together, both parties can leverage on their respective capabilities to provide the highest service performance and best quality experience to all its customers. TM has been a long-standing partner of Telin in many aspects related to business solutions and are mutually delighted to work together in supporting ASEAN and other region's future digital demands for connectivity, digital infrastructure and solutions.
TM Tree-Planting Campaign latest in group’s ESG efforts to achieve sustainability targets
TM Towards a Sustainable Tomorrow campaign latest in TM’s comprehensive efforts to achieve Net-Zero emissions by 2050 and improve business operations and social impact. Telekom Malaysia Berhad (TM) today launched an initiative titled Program Kelestarian Hari Esok TM: Kempen Penanaman Pokok (TM Towards A Sustainable Tomorrow: Tree Planting Campaign) – an expansion of its short- and medium-term ESG commitments towards environmental sustainability, operational improvement, and value creation for the wider community. Aligning with the Government’s Penghijauan Malaysia (Greening Malaysia) programme and international aspirations namely the United Nation’s Sustainable Development Goals and the Paris Agreement, this campaign is the latest in TM’s commitment to plant 12,000 trees throughout the country by the end of 2022, to offset greenhouse gas emissions and slow down the impact of climate change. This campaign follows closely on the back of TM’s earlier Gutta Percha tree planting programme, which saw the planting of 5,000 Nyatoh Taban Merah heritage trees in 23 locations in conjunction with World Telecommunications and Information Society Day 2022 – which also garnered a Malaysia Book of Record recognition. Launched at the Sultan Idris Shah Forest Education Centre, Puchong, TM’s latest campaign was graced by YB Datuk Ali Anak Biju, Deputy Minister of Energy and Natural Resources. Also in attendance were YBrs Ahmad Norhad Zahari, Secretary of Communication Technology, Ministry of Communications and Multimedia; Amin Abdullah, Chief Executive Officer of Yayasan Hijau Malaysia; Professor Dato’ Dr. Abdul Mua'ti @ Zamri Ahmad, Director, Centre for Strategy and Corporate Relations, Universiti Putra Malaysia (UPM); Tan Sri Mohammed Azlan Hashim, Chairman of TM’s Board of Directors; and Imri Mokhtar, TM’s Group Chief Executive Officer. Co-organised with Yayasan Hijau Malaysia, Jabatan Perhutanan Semenanjung Malaysia and UPM, the campaign supports the Government’s commitment to plant 100 million trees by 2025, with 5,000 trees being planted during this latest effort, and another 2,000 to be planted in the later part of the year. 60 Warga TM (TM employees) participated in planting the first 100 trees, with all of TM’s designated tree-planting sites to be known as “unifi Green Zones”. YB Datuk Ali Anak Biju said, “Malaysia serves as a habitat for thousands of flora and fauna species and is the ‘green lung’ for oxygen generation and carbon storage for Malaysia and neighbouring countries. Our rainforests and bio-diverse ecosystems remain popular ecotourism destinations for local and international tourists, and serve in furthering environmental research and education. “Over the last decade, tree planting initiatives have intensified to mitigate the effects of greenhouse gas emissions and climate change stemming from commercial and industrial activities and population growth. “I am proud and grateful to see corporate organisations, government agencies as well as NGOs and education institutions collaborating on green initiatives with greater commitment, such as today’s event by TM and its partners. I hope more corporate companies will follow in their footsteps to help us realise our Greening Malaysia goals,” he added. Tan Sri Mohammed Azlan explained, “Our ESG commitment is something we take seriously as it aligns with our transformation towards becoming a human-centred technology company. This pledge is reflected in our innovative solutions and services, and our efforts to improve business operations and fulfil our social responsibility to our customers, partners and communities.” “In addition to tree planting, TM’s Klang Valley Core Data Centre, Iskandar Puteri Core Data Centre and KL City Data Centre have been powered by renewable energy since January 2022 – significantly reducing the impact of our business operations while supporting the nation’s digitalisation. We have achieved an 11% emission reduction in Q1 2022 against the baseline year of 2019 – putting us on track to achieve our goals of reducing emissions by 30% in 2024, 45% by 2030 and Net-Zero by 2050,” he shared. TM also continues to strengthen its social and governance pillars – continuing to serve as the nation’s connectivity leader and providing high speed internet access to at least 70% of premises nationwide. The Group has also ensured 30% women representation among its Board of Directors and Senior Management, and works with organisations such as the Malaysian Anti-Corruption Commission (MACC) to uphold zero-tolerance towards corruption. TM continues to maintain the highest standards of corporate governance in all its partnerships and undertakings.
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