15 Oct 2021
TM migrating unifi customers to private IP for more seamless connectivity and better security
With the rapid growth of Internet usage, Internet Service Providers (ISPs) worldwide are facing the exhaustion of IPv4 addresses. As such, TM has started migrating its unifi customers to private IP to enable more seamless connectivity and better security. The migration involves its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and are currently on dynamic public IPv4 Internet Protocol (IP) addresses. These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment.
The process will be executed remotely from our end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise.
This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance.
We trust this exercise will provide our unifi customers with enhanced security when browsing the Internet or utilising any online tools and applications. We at TM are continuously upgrading and improving our product offerings to cater to the evolving needs and usage of our customers across all segments.
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TM R&D Continues its award winning streak at the World Communication Awards 2020
The Company’s internally-developed smarter digital solutions for IoT of Water and energy management received global recognitions for innovation. Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM), recently bagged two (2) awards at the prestigious World Communication Awards 2020 organised virtually in London, United Kingdom. The awards, the fourth and fifth received by TM R&D this year, were conferred to TM R&D for its innovative solutions namely Smart Water Integrated Management System (SWIMS) under the IoT Innovation Award category while Enterprise Energy Management System (EENT) received the recognition under the Data Innovation Award category. Commenting on the milestone achievement, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, "This is indeed a proud moment for us at TM R&D. For our internally-developed smart solutions to be recognised at the World Communication Awards, it is indeed a huge encouragement for us to further strengthen our position as the leader in research, development and innovation field. This double win is a remarkable feat and my heartiest congratulations to everyone in the TM R&D team who has put tremendous efforts in providing the best for our customers and partners." "In addition, we will continue to innovate with purpose and introduce smarter digital solutions that will enhance and transform lives and businesses while simultaneously supporting TM's aspirations and unique role as the enabler of Digital Malaysia.," she added. In the global telecommunications industry, the World Communication Awards are the most revered mark of achievement. For over 22 years, the awards have recognised innovation excellence in global telecoms companies and attract hundreds of submissions annually. SWIMS is an Internet of Water (IoW) solution, essentially doing for water what Internet of Things (IoT) does for various other industries and verticals such as electric utilities, transportation, smart cities and factory automation. It enables in-depth, new insights into the operations and the right tools to act on those insights. "SWIMS offers end-to-end smart water management that improves non-revenue water management. It optimises the repair and replacement of ageing water infrastructure as well as improves responses to weather events such as water level and quality. The solution has now been commercially-deployed, bringing real innovation to the public," shared Dr. Sharlene. Another recognition received by TM R&D at the World Communication Awards was for EENT. It is a universal internet of energy management solution developed as an agnostic platform to cater for all types of IoT devices, system designs, geographical demand, multi-tenancy or budgeting, with its backend connected to an in-house IoT hosting platform. "EENT offers a seamless end-to-end smart energy monitoring system that improves energy management, optimises energy use as well as improves response to energy saving plan. It adopts big data architectures and analytics technologies, turning the data challenge into an opportunity and ultimately driving revenue, profit or cost reduction," she revealed. Established in 2001, TM R&D is the centre of innovation for TM Group focusing on innovations that enriches humanity and bring progress to nations. Growing from strength to strength since 2016, TM R&D has won 19 globally recognised awards and generated more than 2,800 Intellectual Property Rights (IPRs) and 1,400 digital assets to-date. TM R&D's innovations all developed in-house cut across multiple verticals such as Utilities, Retail, Agriculture, Healthcare and Education with safety and productivity as the top priority. As TM R&D continues to expand beyond connectivity and into smarter digital ecosystems, its role in TM has become more prominent and exciting. For more information about TM R&D and its products and services, they can be contacted at business@tmrnd.com.my or log on to www.tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
New exclusive through unifi TV: Lionsgate play treats Malaysian viewers with premium content
Starting July until 12th October 2022, all new and existing unifi TV Packs subscribers (Ultimate Pack, Varnam Plus Pack, Aneka Plus Pack and Ruby Plus Pack) can enjoy 90-day access to Lionsgate Play for free when they activate it through https://activate.unifi.com.my/lgp/. Introduced to Malaysian audiences in October last year, the international streaming platform offers unique blockbuster movies, premium originals, old favourites and binge-worthy TV shows that resonate with urban audiences between the ages of 25 to 45. From action, drama, and romance to thrillers and comedy, Lionsgate Play Malaysia in partnership with unifi TV offers several exclusive premium titles for the whole family. Anand Vijayan, TM’s Chief Commercial Officer and EVP, unifi said, “The inclusion of Lionsgate Play with unifi TV Packs provides comprehensive streaming entertainment for multi-generational audiences both at home and on the go. “With Malaysian households often made up of extended, multi-lingual families, this offering caters to the preferences of all members of a family – bringing something for everyone all within a single subscription.” “We are pleased to be the exclusive partner of Lionsgate Play in Malaysia and to bring more international content to our shores. Available via mobile app, web browser and unifi Plus Box, our subscribers can stream world-class content anytime, anywhere and on any smart device,” he added. Amit Dhanuka, EVP, Lionsgate said, “We are glad to further strengthen our relationship with unifi by amping up exclusive global entertainment on the Lionsgate Play platform in Malaysia. The upcoming titles stands testament to the bespoke content that we aim to provide Malaysian viewers. The current releases and our vast premium library encapsulate an array of genres including drama, action, thriller and more, that cater to local audience preferences.” Lionsgate Play releases new titles every Friday and provides highly curated playlists for audiences to choose from so they can ‘Play More and Browse Less’. This addresses one of the biggest challenges for busy working adults who often wonder what to watch next and may often spend more time browsing for content than actually enjoying it. unifi subscribers will now be able to enjoy these brand new exclusive titles, available only on Lionsgate Play:TV Series:Gaslit – A political thriller based on the Watergate Scandal involving US President Richard Nixon from 1972 to 1974, Gaslit tells the story from five months before the infamous break-in at the DNC headquarters. Nominated for four Emmy Awards in 2022, the series stars Hollywood’s leading names – Julia Roberts, Sean Penn, and Dan Stevens.The “Power” franchise – James "Ghost" St. Patrick is a wealthy New York nightclub owner who has it all, catering to the city's elite while also living a double life as a drug kingpin. Created by Courtney A. Kemp and executive producer Curtis “50 Cent” Jackson, this popular crime series has run for six seasons with three additional chapters – perfect for a crime-thriller binge fix.Becoming Elizabeth – the untold story of England’s most iconic Queen, long before she ascended the throne. Henry VIII’s death throws a young orphaned Elizabeth Tudor into the unpredictable and dangerous English court. As her 9-year-old brother is crowned king, Elizabeth can either become a pawn or player.Gomorrah – based on Robert Saviano’s best-selling novel of the same name, and directed by Marco D’Amore and Italian film director Claudio Cupellini, this acclaimed show explores organised crimes in Italy, putting audiences at the edge of their seat. The show stars Marco D'Amore, Salvatore Esposito, Arturo Muselli, Ivana Lotito, and Andrea Di Maria.Movies:Corrective Measures – a sci-fi movie set in the world's most dangerous maximum-security penitentiary, tensions among inmates and staff heighten, leading to anarchy. The gripping story stars Bruce Willis and Michael Rooker, and is written, produced and directed by Sean O'Reilly based on the graphic novel by Grant Chastain. Vendetta – when his daughter is brutally murdered, William Duncan takes the law into his own hands. After killing the street thug directly responsible for her death, he finds himself in a war with the thug's brother and his gang, who are equally hell-bent on getting revenge for their fallen member. Another Bruce Willis film, the movie also stars Thomas Jane and Theo Rossi.Jungle Cry – a riveting sports drama based on the real-life story of Indian rugby coach Rudraksh Jena of Bhubaneswar's Kalinga Institute of Social Sciences (KISS), who guided a team of 12 rural Odisha boys to a historic victory in the Junior Rugby World Cup in England in 2007. Starring Abhay Deol and Emily Shah, the film is helmed by Sagar Ballary. “With curated content from around the world, Lionsgate Play offers great value entertainment to Malaysian audiences, providing a variety of choices that the whole family can enjoy. Coupled with other unifi TV Packs, we are bringing streaming services to the next level – creating a new entertainment experience for customers of all ages,” concluded Anand.
TM Activates Relief Measures for Customers and Communities Affected by Putra Heights Fire Incident
Kuala Lumpur, 4 April 2025 – Telekom Malaysia Berhad (“TM” or “the Group”) expresses its deepest sympathies to all individuals and families affected by the recent fire incident caused by a pipeline burst in Putra Heights. TM’s technical teams are ready and committed to immediately restore services and rebuild any affected network infrastructure in stages, based on the severity of the damage. Restoration work will commence as soon as clearance is granted by BOMBA and the relevant authorities. At the same time, the Group is rolling out a series of immediate relief and recovery measures to support impacted customers and the Putra Heights community, including: Waiver of Unifi Home bills for a minimum of one month, depending on the progress of network restoration, to ease the financial burden on affected customers. Credit term extension to 60 days with no service suspension. Free replacement of Customer Premise Equipment (CPE) such as routers, modems, or mesh devices that may have been damaged. Free on-site support (OSS) and standard internal wiring. Priority assistance for Unifi Home and SME customers via our customer support line at 100. Complimentary WiFi at the temporary evacuation centres (PPS) to ensure uninterrupted communication and continued access to essential services. Additionally, Yayasan TM, the Group’s social impact foundation, will be extending humanitarian aid and providing essential supplies to affected families through the GLC Demi Rakyat & Negara (GDRN) collective efforts. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “We extend our heartfelt sympathies to everyone affected by this incident. We are mobilising all necessary resources to restore services swiftly and provide immediate relief to our impacted customers and communities. We are fully committed to ensuring that these efforts are carried out efficiently and with urgency, in close coordination with the relevant authorities.” TM will continue to share timely updates on restoration progress as information becomes available.
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