18 Sep 2018
unifi choices for different home needs and affordability
New unifi 100Mbps plan at RM 129 per month, complements unifi Basic plan for all
Following hot on the heels of unifi Basic for all Malaysians, Telekom Malaysia Berhad (TM) recently introduced the new unifi 100Mbps plan at RM129 per month - delivering broadband experience of 100Mbps with unlimited usage, access to unifi PlayTV packages for everywhere, anytime entertainment as well as free 600 minutes of voice calls. This new unifi 100Mbps plan represents a refreshed, simplified and great value all-in-one home offering.
Imri Mokhtar, Executive Vice President of unifi, said: “We are constantly innovating by listening closely to our customers - understanding the household needs for fast unlimited broadband, endless entertainment and connecting with one’s family and friends. Recently on 12th July 2018, we had announced our plans to upgrade our existing unifi home customers to higher broadband speeds (currently in pilot phase), so that they could enjoy the better experience a higher speed broadband can offer. Now, we are opening up this experience to new unifi home customers by offering them this 100Mbps unifi plan - as a start.”
“Our customer insights show that more and more Malaysia homes are opting for high speed broadband to fuel their daily digital lifestyle - especially driven by the rising usage of streaming services and digital games (e-sports) as part of today’s household lifestyle,” he added.
Imri explained: “As the nation’s partner in unleashing the digital potential of a fully connected Malaysia, it is our obsession to enable every Malaysian household to enjoy the benefits of digital technology. Through unifi 100Mbps at RM129 per month, we are setting a new benchmark of speed and affordability - 60% lower than previous 100Mbps plan. We believe that 100Mbps will soon become the starting high speed for Malaysian households as more and more digital applications and content demand greater bandwidth, speed and reliability. Hence, we are anticipating our customers’ needs with this new 100Mbps plan, with higher speed plans coming to you very soon.”
To date, more than 1.2 million customers nationwide are enjoying unifi broadband. After a strong market presence serving these 1.2 million early digital adopters, we are opening up to all the more affordable entry-level unifi Basic plan, priced at RM79 per month with 60GB quota, to serve a larger market segment to be onboard the high speed broadband experience.
With the new unifi 100Mbps plan and unifi Basic for all, unifi is now able to serve the needs and affordability of a wider base of Malaysian homes. For example, the unifi Basic plan perfectly caters to smaller households that only require approximately 60GB a month for their specific lifestyle needs at this point of time. As the household grows, they can now comfortably move over to the new unifi 100Mbps which fits more arrays of digital lifestyle needs, including access to unifi’s PlayTV content and free voice calls.
“We believe that internet connectivity is the basic enabler in growing a more digital Malaysia, leading to a seismic shift in consumer lifestyle. Today, consumers are increasingly benefitting from internet services. They value instant gratification and dislike disruptions to their connected lives. From unifi’s perspective, what consumers want is a converged digital lifestyle where everything is at their fingertips everywhere, anytime. That is exactly what we are offering them,” Imri said, in closing.
To learn more about the latest unifi offerings, log on to unifi.com.my
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TM reiterates commitment to enhance the broadband experience of Streamyx customers
Telekom Malaysia Berhad (TM) today reiterated its support of the Government’s aspirations of improving the reach and experience of broadband services in Malaysia, and its commitment to address the issues faced by Streamyx and its loyal customers in a more comprehensive manner. In July, TM announced its upgrade plans for Streamyx (pre-unifi) customers tounifiin coverage areas or double the speed for those in non-coverage areas. The upgrade will enable its existing broadband customers to experience faster speeds at their existing package price. Following the announcement, TM has received many enquiries and much feedback from customers who are eager to know whether they are eligible for the speed upgrade. TM is grateful for the feedback given and is working hard to realise the broadband aspirations. TM has been continuously investing to enhance both its fibre and copper network over the years to deliver high speed broadband with wider nationwide coverage. The copper network is a legacy network and has always faced many challenges, mainly technological limitations. This requires a longer term and more permanent solution, which will take time to implement. Additionally, TM has continuously invested in the rollout of LTE 4G network and WiFi hotspots to complement its fixed network to provision broadband services anywhere, anytime via home@unifi, mobile@unifi and wifi@unifi. TM’s LTE 4G services coverage currently exceeds 77% of the household population in urban and rural areas and together with our partner, complimenting it with 90% 3G services coverage. To enable the convenience of mobility, the Company also enhanced its WiFi coverage and service quality with more than 12,000 hotspots nationwide to date. Through its Broadband Improvement Plan which began in 2016, TM has been working hard to enhance the experience of both unifi and Streamyx customers, concurrently. Understandably, it has been easier to execute the unifi speed upgrades, which are served by fibre. TM is now giving specific focus to Streamyx and high-rise broadband customers served through its own or the buildings’ copper networks. Imri Mokhtar, Executive Vice President of unifi, said: “Over 1 million home and business customers nationwide are today on broadband over TM’s copper network – both on landed and high-rise properties. With rising demand of a more digital lifestyle and business needs, what was before termed as a high speedinternet’, may not cut it anymore. We hear your 1 million voices. We remain committed as Malaysia’s nation building partner to invest and build the needed network that brings value to our customers, shareholders and other key stakeholders and for the country’s digital economy.” “Based on our customer and network analytics, over 340,000 customers reside in a fibre broadband area, but are somehow not yet part of the 1.26 million unifi community. To date, we have successfully upgraded nearly 50% of these customers to unifi at no extra cost to their current bill. We urge remaining customers to grab this opportunity and complete this attractive unifi upgrade exercise by March 2019,” he added. Imri explained: “Starting from 2010, TM has continuously expanded Malaysia’s fibre broadband coverage. Nonetheless, such coverage is yet to reach all of our existing broadband customers. Copper limitation is more pronounced for Streamyx customers, with 8Mbps being the best broadband speed that can be delivered today. We value your trust and sincerely appreciate your loyalty and more so for your patience and understanding. Where technically possible, we shall double the Streamyx speed at no extra cost to your current broadband bill. Close to 180,000 Streamyx customers can look forward to this free upgrade.” Streamyx customers who are eligible for the speed upgrade will be contacted via email and phone. TM urges customers to update their latest contact details i.e., telephone number and email address to facilitate this process. This can be done both via the unifi portal and unifi care app. To address the remaining Streamyx customers, TM is working towards a more definitive solution and has initiated discussions with major stakeholders to deliver better broadband experience nationwide by exploring various fit-for-purpose technologies.
Disney+ Hotstar and other top-notch international and local content will rock Malaysian screens via unifi TV’s comprehensive content offering!
5 new exciting channels will be available on unifi TV starting 1 May 2022, while 4 new streaming apps will be added mid-May, including Disney+ Hotstar unifi TV customers can expect more exciting international and local content next month, including Disney+ Hotstar. Disney+ Hotstar is the dedicated streaming home for global, regional and Malaysian stories. It brings together blockbuster Hollywood films and award-winning content from Disney, Pixar, Marvel, Star Wars, National Geographic, FX, 20th Century Studios and many more, providing a wide array of titles from select Malaysian studios and a unique and growing portfolio of local language content from Asia Pacific. Disney+ Hotstar offers programming with a variety of original feature-length films, live-action and animated series, short-form content and documentaries. This includes titles such as Marvel Studios' latest series and films like Moon Knight, Hawkeye, Eternals and Shang-Chi and The Legend of The Ten Rings. Also available are Star Wars: The Book of Boba Fett; the Academy Award®-winning film Encanto, which won the Oscar for Best Animated Film; and Pixar's Turning Red which is the number one film premiere on Disney+ globally to date (based on number of hours watched in the first three days). Disney+ Hotstar also features an extensive library of highly acclaimed local language content from Asia Pacific, such as popular Korean dramas Snowdrop, Rookie Cops and Soundtrack #1, as well as Malaysian series Ejen Ali, Upin & Ipin, Kisah Cinta Kita and more. On 1 May 2022, unifi will add five (5) new channels and one (1) new streaming app onto its unifi TV platform, with another three (3) streaming apps joining unifi's content stable on 17 May 2022. The 5 new High Definition (HD) channels are beIN SPORTS 1, beIN SPORTS 3, CCTV-4, CGTN as well as unifi's very own new channel, DEGUP while the 4 new streaming apps including the aforementioned Disney+ Hotstar, are MySing, beIN SPORTS CONNECT and SPOTV NOW. With the addition of the new channels and apps, unifi TV will have a total of 74 premium channels and 15 streaming apps on its platform, enjoyable on unifi TV's media boxes or unifi PlayTV app when on-the-go. Anand Vijayan, Chief Commercial Officer, Telekom Malaysia Berhad (TM) said: "We are thrilled to bring more great content to our subscribers via unifi TV for a wholesome viewing experience. The newly-added channels and streaming app offerings will provide a wide range of favourite international movies and series, local and vernacular programmes, news as well as sports action. Whether you are spending quality time with your family at home or you are out and about, you will be entertained. "unifi TV continuously strives to deliver more exciting content to meet the discerning demands of Malaysians from multiple segments, and we have something for everyone; be it live, on demand or over-the-top (OTT) content. Our latest collaborations with renowned content providers further cements unifi's commitment in providing world-class, high-quality entertainment to our customers and strengthens our position as a leading content aggregator in Malaysia." All new unifi Home broadband subscribers with unifi TV Ultimate Pack can watch Disney+ Hotstar at no additional charge, as long as their pack is active, while new subscriptions to unifi Home 100Mbps without Ultimate Pack will enjoy a 6-month access to the streaming app. Disney+ Hotstar will also be made available as an add-on at RM16.00 per month to unifi TV Varnam Plus, Aneka Plus and Ruby Plus Pack customers. unifi Home customers without any unifi TV Pack will have the option to subscribe to the streaming app a la carte at the price of RM54.90 for 3 months, with the convenience to pay through a single unifi bill. For karaoke lovers, MySing will definitely make this upcoming Raya celebrations much more memorable. It is the first and only karaoke OTT app fully operated locally in Malaysia, with more than 30,000 original karaoke content in a user-friendly interface. The most recent and latest hits can be enjoyed in HD-quality. MySing is available exclusively on unifi Plus Box and can be subscribed via unifi starting 1 May 2022 with a 30-day trial for a limited time only. The app is available a la carte at RM14.90 per month. MySing is hosted on TM One's intelligent Cloud – α Edge, an end-to-end comprehensive suite of cloud services with full stack hyperscaler capabilities. SPOTV NOW provides access to live sports streaming services, video-on-demand options and curated exclusive content of premier Asian and international events, including MotoGP (this comes with Bahasa Melayu commentary), The Open Championship, US Open and Wimbledon, World Table Tennis, as well as Asian events such as Korean Baseball League (KBO) and V.League Japan competition. SPOTV NOW is available complimentary to all Ultimate Pack customers from 17 May 2022 onwards. For avid football fans, unifi TV is also excited to bring in two (2) new channels – beIN SPORTS 1 and beIN SPORTS 3 – offering LIVE coverage of European football action from UEFA Champions League, UEFA Europa League, LaLiga, Serie A, Ligue 1 and more. Viewers are set to enjoy unparalleled access to exclusive contents of Europe's premier clubs including interviews, documentaries, full-match replays and magazine shows. Ultimate Pack customers can also watch these contents on beIN SPORTS CONNECT, a multi-device player accessible on app or web, which comes as complimentary to Ultimate Pack subscribers starting 17 May 2022. Meanwhile, for viewers who are looking for a boost in adrenaline, unifi TV is launching its very own channel, DEGUP. It is the first channel on unifi TV that highlights the best action and horror content from the Asian region and more. For fans of entertainment and news from China, the new channel CCTV-4 features a variety of programmes including documentaries, music, news and drama series, while CGTN, the prime English TV channel of China Global Television Network, provides around-the-clock news, current affairs' shows and featured programmes. Disney+ Hotstar will be included in unifi TV Ultimate Pack at no extra cost from 17 May 2022 onwards. For existing Ultimate Pack customers, they can pre-register their interest to switch their current streaming app bundle starting today at https://activate.unifi.com.my/disney to enjoy Disney+ Hotstar when it comes on board on 17 May 2022. In conjunction with the launch, unifi will be offering free viewing of all its channels to all unifi Home customers from 30 April until 8 May 2022, making this Raya festivities even more special. All new unifi subscribers will also enjoy a 30-day free trial of broadband connectivity and the complete suite of unifi TV channels. To sweeten the deal, customers can further enhance their viewing experience with smart devices where they can add-on a 60" 4K UHD Android TV or an ASUS laptop to their new subscription from an additional RM79 per month. All streaming apps with unifi are best viewed on unifi Plus Box for a big-screen, lean-back experience or on-the-go via respective mobile apps. More information about these exciting new content can be found on www.unifi.com.my/tv.
Unifi’s New Bundled Plans Unlock Even More Value For Customers
In response to the interest to Unifi’s latest offerings, we wish to clarify on our bundle packages that aims to provide subscribers with more value and seamless experience across Unifi services. This campaign provides multiple benefits to subscribers, offering more value for money, and are geared towards elevating customer experience, including high-speed broadband and content with a diverse selection of streaming apps and TV channels. With the latest addition of Netflix, the new 2Gbps and 1Gbps Unifi Ultra packages include the Unifi TV Ultimate Max Pack (also available separately for all Unifi subscribers at a limited time offer of RM89.90), which gives access to 10 streaming apps such as Netflix, Disney+ Hotstar, Viu, iQiyi, Lionsgate Play, and beIN SPORTS CONNECT as well as more than 70 premium channels. The Ultra packages launched earlier are still available at Unifi Stores nationwide at their original price. Unifi customers have the option to purchase value added services and customise their package offerings. These new packages introduced under the Unifi Ngam campaign delivers more than higher speed broadband and best WiFi. Instead, they focus on giving subscribers more options and greater value for money. With the addition of these new and exciting service bundles, Unifi remains confident in delivering an enhanced experience for our customers broadband and entertainment needs. To find out more about the new package offerings, visit unifi.com.my.
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