UMW IT Services Sdn. Bhd, a wholly owned subsidiary of the UMW Group, today signed an agreement with TM One, the enterprise and public sector arm of Telekom Malaysia Berhad (“TM”), to establish a collaboration on hybrid cloud.
The agreement signifies the next stage in UMW’s digital and transformation roadmap to consolidate and improve its current data centre architecture. It will also complement the modernisation process of the Group’s various applications and supports its relentless efforts to optimise technology and operations across its Strategic Business Units.
The signatories of the agreement were Shahril Ariffin, Group Chief Transformation & Technology Officer, UMW Corporation Sdn. Bhd. and Shazurawati Abd Karim, Executive Vice President, TM One. Witnessing the signing ceremony held at the TM Convention Centre were Dato’ Ahmad Fuaad Kenali, President & Group Chief Executive Officer, UMW Holdings Berhad and Imri Mokhtar, Group Chief Executive Officer, TM.
Dato’ Ahmad Fuaad Kenali remarked, “As the UMW Group progresses its transformation journey, it is pivotal that its information technology infrastructure and services are also upgraded to support the diverse needs of our businesses. We are confident that this collaboration with TM One will lead to the optimisation of our data centre and our efficiency in managing data, improve scalability as well as offer better cost management. In addition, hybrid cloud offers the UMW Group better flexibility, reliability, agility and improved data security to support the growth of our businesses.”
Imri Mokhtar said, “We are pleased to work with UMW once again in enabling the next stage of their digital transformation through TM’s hybrid cloud solutions. As business partners for over 30 years, today’s ceremony strengthens the importance of enterprise digitisation for Malaysian businesses which will lead to the industry and nation’s growth.
With the collaboration, we hope to support and contribute to UMW’s digital and automation journey through our innovative solutions, such as TM One’s Smart Manufacturing and big data solutions, as well as offering fiberisation and 5G connectivity at UMW’s High Value Manufacturing Park – future-proofing this leading organisation in the digital economy and taking UMW’s digital transformation to new heights.”
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Innovating Malaysia's healthcare through 5G and digital solutions
TM One’s 5G and digital infrastructure reflects its commitment to enable smart hospitals and remote care capabilities TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently previewed the innovative future of Malaysia’s healthcare sector, powered by 5G technology and digital solutions. Collaborating with Siemens Healthineers Malaysia, TM One shared its vision at the inaugural 5G in Healthcare Symposium, organised by the Association of Private Hospitals Malaysia (APHM), where they showcased next-level innovations for the healthcare system, made possible by 5G connectivity. This gathering of healthcare providers highlighted the multiple benefits gained from digital transformation in the sector, including enhanced patient care and operational efficiencies, among others. The digitalisation of this essential sector has also proven to be particularly timely and effective in delivering health care during and post pandemic. Shazurawati Abd Karim, Executive Vice President of TM One explained the significance of 5G to Malaysian healthcare, stating that: “5G will positively impact the Internet of Medical Things (IoMT), and enable life-saving medical innovations that reflect the needs of a post pandemic society. This includes remote medical learning and remote patient monitoring, among others. Together with our partners, which includes global technology companies as well as leading local companies, we are primed and ready to help Malaysia’s private hospitals co-create solutions that will save lives and bring value to their stakeholders.” “Aside from real-time speed and breakthrough connectivity, today’s digital healthcare ecosystems depend on robust and secure infrastructure essentials. Collecting and sharing of digital patient records and hospital data requires world-class data security to mitigate cyber threats and to comply with stringent regulatory requirements. TM One’s services can be integrated with private 5G networks and offers enhanced data protection and encryption to safeguard both patients and hospitals. This will encourage patients towards adopting digital healthcare services, potentially enabling them to seek treatment earlier and save lives,” she said. Amongst the technologies demonstrated was VRAR (virtual reality/augmented reality) using a Microsoft HoloLens device, which utilises mixed-reality experiences with 3D data processing, analytics, visualisation, and simulation applications. This technology aims to humanise the diagnosis and treatment identification process and will improve the productivity of healthcare personnel by accelerating their time-to-diagnosis, surgical accuracy and reduce time-to-care which will result in improving overall patient experience. TM One also showcased a virtual medical consultation solution powered by REMEDi, a digital healthcare technology developer. Through high-speed, low-latency 5G, the solution will provide enhanced video images and sound quality for safer diagnosis of patients and effective troubleshooting. In addition, this solution can be conveniently deployed anywhere, matching the current shift towards online examinations and telemedicine. Speaking about the event, Datuk Dr Kuljit Singh, President of APHM said, “The 5G in Healthcare Symposium was a great platform for our partners, TM One and Siemens Healthineers to demonstrate the future of Malaysia’s private healthcare, providing a guide on how to transform hospitals by leveraging 5G. This sharing was truly valuable to the symposium participants.” “Having these esteemed digital leaders provided a clearer idea to the industry of how they can transform their institutions. We are both excited by the potential offered by 5G technology and confident of the expert support offered by our partners as the industry continues its digital transformation journey in delivering superior healthcare service to our patients,” he enthused. Rod Frazer, Managing Director of Siemens Healthineers in Malaysia commented, "The opportunity to aggregate healthcare data and leverage this to support the day-to-day decisions of patients and clinicians is the game changer in healthcare delivery and cost effectiveness. To shape this future, it is vital not only to work on ideas that will change the way we think about the healthcare sector in the long term but also to identify current developments such as 5G connectivity, which has the potential to transform the market. Siemens Healthineers is excited to collaborate on this initiative with APHM and TM One to facilitate such discussions in the country.” TM One’s suite of robust and secured digital infrastructure solutions enable organisations to harness the power of AI and IR 4.0 to take their transformation forward. TM’s recent partnership with Digital Nasional Berhad (DNB) to provide extensive fibre coverage for DNB’s 5G network emphasises its commitment to provide 5G infrastructure to support the digital aspiration of all Malaysians, including the digitalisation the nation’s private healthcare industry to support the vitality and wellbeing of the rakyat. For more details about TM One Healthcare solutions, visit www.tmone.com.my/industry/healthcare/
TM ONE REINFORCES COMMITMENT TO ENABLING MELAKA'S DIGITAL TRANSFORMATION ASPIRATIONS
KUALA LUMPUR & MELAKA, 30 DECEMBER 2024 – TM One, TM’s enterprise and government sector solutions arm, has reinforced its commitment to enabling Melaka’s digital and sustainable development through various collaborations with local agencies. Working with Majlis Perbandaran Alor Gajah (MPAG) and Syarikat Air Melaka Berhad (SAMB), TM One is deploying digital solutions to support the state’s economic growth, public services, and aspirations to become a model smart city. TM One also recently welcomed Datuk Seri Utama Ab Rauf Yusoh, Melaka’s Chief Minister, to the TM Response Centre Melaka, one of three facilities that supports emergency responses across Malaysia. The Centre is staffed by over 150 personnel who manage emergency response calls 24/7, ensuring quality control, technical support, and data management. Handling over a million calls every month, the Centre serves as a critical national infrastructure that connects citizens with emergency responders, reinforcing public safety and security. Shazurawati Abd Karim, TM One’s Executive Vice President, said “The Chief Minister’s visit to TM’s Response Centre and our strategic partnerships with MPAG and SAMB underscore TM One’s expanded role in Melaka’s digitalisation journey. These essential services contribute to the state’s aspirations to enhance public safety, operational resilience, and sustainable urban growth, and are significant steps toward realising Melaka’s vision of becoming a premier smart city. This is part of TM’s aspirations to become a Digital Powerhouse, leveraging our offerings to help government agencies improve the quality of life for Melaka’s citizens.” Enhancing Urban Management In partnership with MPAG, TM One has introduced the Local Urban Observatory (LUO) Smart Solution, a data-driven platform designed to elevate urban monitoring and decision-making in Alor Gajah. This five-year collaboration integrates real-time data analytics, predictive insights, and public service tracking capabilities, enabling MPAG to monitor critical urban metrics, and gain insights on infrastructure management, public services, and environmental sustainability. Shazurawati commented, “Our LUO Smart Solution with MPAG exemplifies how AI and data analytics can drive sustainable urban planning and operational efficiencies. This collaboration empowers Alor Gajah to enhance its public service responsiveness and create a more liveable environment, aligning with Melaka’s smart city development.” Transforming Water Management To modernise Melaka’s water management services, TM One was appointed by SAMB to provide Smart Workforce Solutions. Leveraging the Open Innovation Platform (OIP) and a range of digital tools including Workflow and Job Assignment Software, the solution enables efficient task allocation and tracking for improved metering, restoration, and contractor management. Customised workforce monitoring devices further provide real-time data capture and reporting from on-site locations, improving operational visibility and safety. Additionally, high-speed mobile connectivity supports communication and coordination, ensuring swift task completion and better service quality. Shazurawati concluded, “Our partnership with SAMB highlights the transformative power of technology in essential services, improving efficiency through swift, coordinated responses to critical tasks. By digitalising workforce operations, we are enabling SAMB to improve operational resilience and elevate service standards for the people of Melaka.”
TM delivers double digit revenue, EBIT and PATAMI growth in Q2; on track to achieve its 2022 market guidance
2Q2022 Key Highlights (vs 2Q2021) Increased demand for Internet and Data translated to an 11.8% growth in Operating Revenue, at RM3.09 billion compared to RM2.76 billion Manpower and other OPEX cost optimisation contributed 81.3% EBIT growth, recorded at RM702.7 million PATAMI up 73.0% at RM378.0 million from RM218.5 million, as a result of higher operating profit and lower net finance cost Invested 15.7% of revenue in CAPEX or RM484.5 million in fibre expansion, network upgrades and support systems Free Cash Flow increased 36.4% at RM730.5 million, mainly attributed to increase in revenue and cost optimisation initiatives Interim Dividend of 9.0 sen per share declared with Dividend Reinvestment Scheme applicable (DRS) On track to achieve its 2022 market guidance, TM continues to strengthen core businesses while investing in new growth areas Telekom Malaysia Berhad (TM) has sustained its growth trajectory, delivering an excellent set of financial results across all key metrics for the second quarter ended 30 June 2022, offering converged services and solutions and demonstrating its resilience against increasing competition from other telco and technology players. The Group’s operating revenue grew by 11.8% to RM3.09 billion, compared to RM2.76 billion in the same quarter last year (YoY), on a foundation of strong performance across every customer segment and a sharp increase in revenue from all lines of service, particularly Internet and Data. Optimisation efforts enabled TM to record lower manpower and other OPEX costs, which led to higher Earnings Before Interest and Taxation (EBIT), up 81.3% at RM702.7 million compared to RM387.6 million YoY. Profit After Tax and Non-controlling Interest (PATAMI) was up 73.0% at RM378.0 million from RM218.5 million YoY, on the back of accelerated demand for connectivity, services and digital solutions. The Group applied the 33% Cukai Makmur statutory tax rate accordingly for the current quarter. In addition to Group-wide cost optimisation initiatives, the revenue jump helped drive an increase of Free Cash Flow by 36.4% to RM730.5 million YoY, putting TM in a solid position to make future investments and further reduce debt. TM also declared an Interim Dividend of 9.0 sen per share in line with its policy to distribute yearly dividends of 40% - 60% from its PATAMI. The DRS is applicable for this dividend tranche to provide flexibility to shareholders, enabling participation into the Group’s continuous growth momentum. unifi: Maintaining growth momentum As the leading convergence provider in Malaysia, unifi recorded a 10.3% revenue increase from RM1,272.0 million to RM1,402.6 million in the current quarter, driven primarily by continuous growth of fixed broadband subscribers, which recorded a 14.1% increase from the same quarter last year. unifi continues to innovate the home entertainment landscape, rapidly adapting to consumer consumption patterns through more attractive content that can be viewed both at home via high-speed broadband as well as on mobile devices via the playTV@unifi app. Its growing content ranges from Hollywood to Hallyu, offering variety for everyone. unifi's focus also extended to local SME businesses with the month-long #BelanjaDiSME campaign, as well as the SME Digitalisation Grant (SDG), which provides entrepreneurs with up to 50% savings for internet subscriptions and digital solutions. TM Wholesale (TMW): Leading the charge in positioning Malaysia as a digital hub TMW continues its march to be the nation’s preferred network infrastructure provider and to position Malaysia as a digital hub. Revenue for the current quarter increased by 26.4% from RM585.3 million YoY to RM739.9 million, contributed mainly by higher revenue from data and voice services. TMW’s compelling performance is underpinned by escalating domestic data demand and new deals secured on the international front. It recorded the highest installation for High-Speed Broadband (HSBB) Access in June 2022, driven by mobile network operators (MNOs) and content service provider under JENDELA. TMW also delivered more than 4,500 cumulative 4G and 5G backhaul sites in supporting the MyDIGITAL blueprint for enhanced digital inclusivity nationwide. On the international front, TMW has secured new deals with a US-based hyperscaler and a North Asian digital provider. Simultaneously, its collaborative agreement with Globe Telecom will enable its customers to enjoy superior gaming experiences, a strategic move to expand its business beyond its telco offerings. TM One: Stronger performance amidst market challenges The Group’s enterprise and public sector arm, TM One, recorded an increase in revenue of 4.1% YoY to RM854.6 million, with growth from recurring business across the enterprise and government sectors. Global supply chain challenges and delays, however, continued to impact its operations and subsequent delivery of several customer projects. As the sole local provider for the Government’s MyGovCloud initiative, TM through TM One, is the only hyperscale cloud provider to offer data residency, data locality and data sovereignty for the Malaysian Government and its citizens. This eliminates potential risks from international regulations, policy interventions, or risk of Malaysian data housed beyond Malaysia’s borders. Credence: Spearheading TM’s growth into the digital tech space Responding to the fast-growing market demand for the digitalisation of enterprises, Credence was recently launched to drive greater levels of digital capabilities and technology skills for the Group’s corporate customers. Established as a start-up, Credence is TM’s new cloud and digital services company, focusing on becoming a trusted technology partner to accelerate the digital transformation of large enterprises and the public sector. Leveraging TM’s existing technology partners and new ventures, Credence will also accelerate the Group’s transformation in the digital tech space. Commentary and Outlook from Imri Mokhtar, TM Group Chief Executive Officer “At the mid-point of 2022, our financial performance and results demonstrate TM’s ability to manage our businesses effectively despite the headwinds arising from a challenging and competitive business environment. These results are also a powerful testament of our transformation journey, and our commitment to deliver a sustainable and inclusive Digital Malaysia. “unifi will continue its trajectory to provide converged solutions to both residential and SME customers. unifi Business, specifically, will double down on its efforts to provide new propositions to engage SME customers including promotional campaigns and financing options. “TM One remains focused in enabling the digital transformation of the enterprise and public sectors. Complemented by its global partner ecosystem, TM One continues to make inroads on bespoke solutions engineered and supported by its in-house ICT capabilities. “TM Wholesale is on course to provide a comprehensive suite of advanced wholesale communication services and solutions for both domestic and global fronts. TMW is poised to position Malaysia as a digital hub for the ASEAN region. “As part of TM’s commitment to empower businesses on their digital transformational journey, the Group will also address the digital and tech skills gap through Credence. This new digital services subsidiary will deliver a differentiated advantage for enterprise digital solutions, providing greater and faster time-to-value with customised options for enterprises. “Looking ahead, 5G will level the playing field and move the industry away from network-based to service-based competition. TM welcomes the Government’s call for the industry to take up equity stakes in DNB. 5G will open up and expand the opportunities and growth areas for all of TM’s business segments – consumers, SMEs, enterprises, wholesale as well as digital services. We look forward to rolling out 5G-enabled products and solutions and unlocking value to meet customers’ demands. “As Malaysia’s convergence champion, we believe 5G will strengthen our convergence proposition, and our customers will be encouraged to transition to 5G in the near term. “Ultimately, TM’s growth and differentiation, whether in 5G, fixed broadband or digitalisation, will hinge on creating and offering exceptional customer experience, as we continue on our evolution towards becoming a human-centred technology company.”