04 Aug 2023
Unifi’s New Bundled Plans Unlock Even More Value For Customers
In response to the interest to Unifi’s latest offerings, we wish to clarify on our bundle packages that aims to provide subscribers with more value and seamless experience across Unifi services.
This campaign provides multiple benefits to subscribers, offering more value for money, and are geared towards elevating customer experience, including high-speed broadband and content with a diverse selection of streaming apps and TV channels.
With the latest addition of Netflix, the new 2Gbps and 1Gbps Unifi Ultra packages include the Unifi TV Ultimate Max Pack (also available separately for all Unifi subscribers at a limited time offer of RM89.90), which gives access to 10 streaming apps such as Netflix, Disney+ Hotstar, Viu, iQiyi, Lionsgate Play, and beIN SPORTS CONNECT as well as more than 70 premium channels.
The Ultra packages launched earlier are still available at Unifi Stores nationwide at their original price. Unifi customers have the option to purchase value added services and customise their package offerings.
These new packages introduced under the Unifi Ngam campaign delivers more than higher speed broadband and best WiFi. Instead, they focus on giving subscribers more options and greater value for money. With the addition of these new and exciting service bundles, Unifi remains confident in delivering an enhanced experience for our customers broadband and entertainment needs.
To find out more about the new package offerings, visit unifi.com.my.
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TM R&D inks MoU with AL-QUDS University to foster industry-academia collaboration for research and innovation excellence in next generation communication technologies
Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM), recently signed a Memorandum of Understanding (MoU) with Al-Quds University (AQU) to foster industry-academia collaboration for joint research in Next Generation Communication Technologies and to create an institution for innovation and technology transfer. Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D, signed the MoU on behalf of TM R&D while AQU was represented by its President, Prof. Dr. Imad Abu Kishek. The agreement was sealed under the support and presence of H. E. Mr. Walid Abu Ali, Ambassador of The State of Palestine to Malaysia, Brunei, Thailand and Maldives. Under the MoU, both entities will join forces to explore research and knowledge exchange activities including staff exchange for scientific works and student visits, in addition to development of impactful digital solutions with a global outlook. Commenting on the latest collaboration, Dr. Sharlene said, “We are excited to have AQU on board as the first university that we’re collaborating with post COVID-19. This MoU is testament of our efforts to work with innovative and entrepreneurial academic institutions to deliver excellence in the field of research and innovation.” “The knowledge sharing and technology transfer between Malaysia and Palestine will definitely boost research capabilities and cross-cultural innovations,” she added. Meanwhile, Prof. Dr. Imad Abu Kishek shared, “The university’s strategy encompasses building strong cooperative relationships with the Malaysian industry and academia. We believe that this is the first step towards a sustainable partnership with TM R&D, which will provide our staff and students the opportunity to access expert knowledge, latest technologies, innovation labs, and industry in Malaysia.” “We hope that this collaboration will result in a symbiotic relationship that furthers the economy, innovation, and technology transfer among both institutions,” added Prof. Dr. Imad. AQU is an academic research university that currently offers more than 120 undergraduate and postgraduate programmes, delivered through its 15 degree-granting faculties that cover main scientific disciplines such as medicine, life and natural sciences, business and management, arts and humanities, law and jurisprudence, engineering, computer science, information technology, and social sciences. In addition, AQU pursues educational distinction through a culture of innovation and strives to develop entrepreneurs who are able to partake in the development of the Palestinian economy.
TM extends ‘JASA Pack’ unifi mobile plan to all PDRM officers & staff to support their digital lifestyle
A specially priced unifi Mobile ‘JASA’ offers unlimited calls, data and SMS available for subscription starting today As the one and only brand in Malaysia that offers a truly converged broadband services to Malaysians nationwide, Telekom Malaysia Berhad (TM) today reiterates its appreciation for the contributions of Polis DiRaja Malaysia (PDRM) to the nation with the extension of its unifi Mobile ‘JASA’ Pack to all PDRM officers and staff. The specially priced unifi Mobile plan was launched by Datuk Bazlan Osman, Acting Group Chief Executive Officer, TM and Tan Sri Dato’ Sri Mohamad Fuzi Harun, the Inspector General of Police. Also present were other police officers and PDRM staff of various ranks. Speaking at the launching ceremony, Datuk Bazlan said, “We are happy to further extend our unifi Mobile ‘JASA’ Pack plan, a specially priced plan now available for all PDRM officers across all ranks. The offering of this special package is to appreciate their sacrifices for and contributions towards the country and a reflection of our unwavering support towards uniformed bodies such as PDRM. This ‘JASA’ Pack plan offers a converged broadband services and enable them to enjoy unlimited data, calls and SMS via unifi Mobile at an affordable price for their daily communication needs; it is a perfect plan for their digital lifestyle, true to our brand promise, “Life Made Easier”.” “Over the years, TM has been working closely with PDRM for many successful initiatives towards enhancing the national security. For the past 21 years, TM is the main supporter for ‘Ops Selamat’ road and home safety campaign in reducing the road mishaps rate and to increase awareness on home safety and driving safety during festive season. We also work closely with PDRM on preventive measures via various collaborative activities. Leveraging on our extensive connectivity, collective expertise and experience over 30 years of managing various call centres, we are committed to play an important role in the public safety area towards delivering enhanced emergency services. This is to ensure that members of the public are able to reach any of the emergency agencies during emergency situations. This is in line with our aspiration to become the Government’s trusted ICT partner,” he elaborated. The unifi Mobile ‘JASA’ Pack is available to all PDRM officers and staff who are existing or new unifi and Streamyx subscribers. Specially priced at only RM59 per month, unifi Mobile ‘JASA’ Pack can be subscribed at all TMpoint outlets nationwide and subscribers can enjoy unlimited data, calls and SMS with no contract. The plan can be subscribed with a new mobile number or by maintaining the existing mobile number via port in. The unifi Mobile ‘JASA’ pack special promotion for PDRM officers is available for subscription until 31 March 2019 and a PDRM staff ID will be required as verification document during the registration process. Initially, earlier this year, TM launched the similar package of unifi Mobile ‘JASA Pack’ plan for teachers and officers under the Ministry of Education. For further information on TM, visit www.tm.com.my
unifi brings #khabarbaik with unveiling of unifi Air, unifi LITE and myunifi App
New Solutions Set to Elevate Internet Experience of Malaysians On the back of the recent announcement to further increase the overall coverage and internet quality of the nation, unifi, the premier Convergence brand under Telekom Malaysia Berhad (TM), today brings another #khabarbaik to its Streamyx customers. At the event, unifi unveiled unifi Air - its latest wireless high-speed broadband service - as one of many solutions to elevate the internet experience of existing Streamyx customers who reside in its LTE coverage areas. Meanwhile, existing Streamyx customers who are eagerly waiting to experience higher broadband speed will be migrated to unifi Lite starting September 2019. Present at unifi #khabarbaik event were Tuan Haji Rosli Man, Chairman of TM; Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM; Imri Mokhtar, Chief Operating Officer, TM; Moharmustaqeem Mohammed, Acting Executive Vice President of unifi; Safiyya Rusli, Head, unifi Digital and other unifi’s management line-up. Speaking at the event, Moharmustaqeem Mohammed, said, “We are excited to launch unifi Air as it embodies our commitment to bring #khabarbaik to all Malaysians to ensure that no one is left behind in Malaysia’s journey of evolving into a Digital Nation. unifi Air is an upgrade to our existing services, and is being offered from as low as RM79/month to further boost Internet accessibility for Malaysians. At the same time, we are migrating existing Streamyx customers who are not within our unifi fibre and LTE coverage areas to the new unifi Lite plan at a discounted price at RM69/month first so they could enjoy the benefits of being part of our unifi family while waiting for the network expansion. One of the key benefits is to enjoy free door-to-door service assurance within two (2) hours starting with five (5) areas, which are Shah Alam, Bangsar/Pantai Dalam, Johor Bahru, Butterworth and Georgetown, starting October 2019. We remain committed to expanding beyond these 5 areas to deliver an enhanced internet experience for all existing and future customers nationwide.” Meanwhile, Dato’ Noor Kamarul said, “The unveiling of unifi Air and migration to unifi Lite today are testament of our efforts in delivering seamless connectivity to all Malaysians. We have always been at the forefront of each telecommunication technology evolution in the nation and we have a long, proven track record in nation-building. With the strong support and trust given to TM, we will continuously work closely with the Government, the Ministry and MCMC to effectively deliver high speed broadband experience; expanding fibre and LTE coverage nationwide towards realising Malaysia’s Digital Nation aspirations.” unifi Air is powered by a quick and easy plug-and-play wireless modem that able to connect up to 64 devices with an average speed of 20Mbps, and will be available to over 35,000 homes across 28 LTE areas nationwide. The newly unveiled unifi Air plan is specially designed for existing Streamyx users, with details as follows: PLAN SIM WITH DEVICE Monthly fee RM79 Quota Unlimited Contract 24-month Device Price FREE Upfront Payment No For existing Streamyx customers who reside outside of fibre and LTE coverage areas and existing unifi Lite customers will enjoy the new unifi Lite plan at a discounted price RM69/month from their September 2019 bill onwards. Starting 1 September 2019, new customers can sign up to the new unifi Lite plan of up to 8Mbps at RM89/month. These are interim measures whilst a new network is being rolled out until 2021 via various fit-for-purpose technologies. In addition to the new broadband services, unifi also announced its new and first all-in-one app; myunifi, which aims to provide customers a hassle-free experience and peace of mind in managing their unifi account. The app comes with features like 24-hour installation, 24-hour live chat support, zero no show assurance and more convenient payment options. In addition, myunifi app is enhanced with ‘digitalme’, a secured digital ID to facilitate the single sign-on not only to myunifi app, but also to the unifi.com.my portal and soon; other unifi apps as well. The myunifi app is now available for free and downloadable via Google PlayStore and Apple AppStore TM through unifi, has completed its internet upgrade programme in April 2019 with 973,000 unifi customers upgraded to 10 times the existing speed; 266,000 Streamyx customers in unifi coverage areas upgraded to unifi and 226,000 Streamyx customers in non-unifi coverage areas upgraded to 2 times existing speed where technology permits. unifi remains committed to address the copper network challenges via various technologies such as fibre, wireless and GigaWire in a network rollout which will involve a phased customer migration starting today until 2021. It is expected that 70% of these customers will be able to enjoy unifi services by end 2020. For more information on unifi product offerings, please visit unifi.com.my.
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