18 Jun 2024

TM ELEVATES ITS GLOBAL STANDING, ATTAINS OPEN API DIAMOND CERTIFICATION FROM TM FORUM

TM ELEVATES ITS GLOBAL STANDING, ATTAINS OPEN API DIAMOND CERTIFICATION FROM TM FORUM Article Header
TM

KUALA LUMPUR, 18 June 2024 – TM achieves TM Forum Open API Diamond Conformance Certification with 60 certified APIs, surpassing industry giants. This milestone underscores the company's commitment to industry standards and innovation.

TM Forum Open API enables seamless connectivity, interoperability and portability across complex ecosystem services. This “API-first” approach fosters collaboration and simplifies integration for developers. With over 770,000 downloads by over 2,700 companies worldwide, TM Forum’s Open APIs are a game changer for the industry. By achieving this certification, TM actively contributes to this global shift.

While at the TM Forum: Ignite conference in Copenhagen, Ivan Chong, TM’s Chief Information Officer (CIO) commented, “This certification aligns with our aspiration of becoming a Digital Powerhouse by 2030. We have established a reusable API framework, streamlined high-volume custom APIs and consolidated siloed API gateways into a single cohesive gateway, strengthening our platform play approach. This boosted our system response time by 34%, exemplifying a truly ‘plug and play’ technology capability.”

“The standardised Open APIs, tested in real-world deployment, enable faster time to market with 100% reusable and secure APIs from a curated catalogue. For example, by exposing API capabilities such as Digital Solutions to third-party partners, we can accelerate the development of new products and services for Smart Cities, Smart Education and Smart Healthcare. This fosters the creation of more innovative solutions and new revenue streams while adhering to global industry standards,” added Ivan.

TM's certification journey started with a Bronze in September 2023 with three APIs and quickly progressed to Diamond with 54 certified APIs in just seven months. Now at 60 certified APIs, TM demonstrates its dedication to agility, innovation, and collaboration.

By joining 11 of the world's largest service providers including Vodafone, China Mobile and Telefónica, who have adopted TM Forum's suite of Open APIs for digital service management, TM solidifies its global recognition among industry leaders.

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25 Nov 2021
As nation shows encouraging signs of recovery, TM posts strong results for first nine months of 2021 revenue up 6.8%, net profit increases 7.7%

Group Operating Revenue in Jan - Sept 2021 (YTD Sept) grew 6.8% to RM8.38 billion compared to the same period last year Continued focus in supporting the nation's sustainability and recovery has resulted in Telekom Malaysia Berhad (TM) posting a strong financial result in the first nine months of 2021. Fuelled by high demand for digital connectivity and solutions, TM continues its positive trajectory for the year with a solid performance in the third quarter (3Q2021). YTD Sept 2021 Financial Highlights (vs YTD Sept 2020) Solid revenue growth, with a 6.8% increase to RM8.38 billion, from RM7.84 billion in the same period last year. This achievement is driven by revenue increase from all lines of products, particularly Internet services which saw a 6.8% increase on the back of steady growth in fixed broadband customer base. Earnings Before Interest and Tax (EBIT) grew by 17.1% to RM1,414.8 million, from RM1,208.6 million as a result of revenue growth and continuous cost optimisation initiatives. PATAMI increased by 7.7% to RM815.3 million compared to RM756.7 million, following sound operating profits. Imri Mokhtar, Group Chief Executive Officer of TM commented: "Throughout 2021, we've focused our efforts to deliver digital connectivity and solutions in supporting the sustainability and recovery of our country. As a result, we are able to deliver another solid quarter of revenue and net profit growth. Our next focus will be on delivering enhanced customer experience and strengthening our digital offerings across all customer segments in unifi, TM ONE and TM WHOLESALE. With movement control restrictions in Malaysia continue to be eased and the economy gains momentum, we remain committed to serve the nation. We will continue to play our leading role in Malaysia's digitalisation drive outlined by the Jalinan Digital Negara (JENDELA) action plan, 2022 Budget and the 12th Malaysian Plan, including MyDIGITAL blueprint. As we continue our shift towards becoming a human-centred technology company, we will develop innovative solutions and drive digital adoption across our broad customer base of home, SME, corporate and Government customers – anchored on enhanced customer experience. Supporting this evolution, will be our new way of working at TM – focusing on increased productivity through digitalisation and process automation, upskilling of our existing workforce and welcoming new digital talents." Driving digital adoption and a new way of working in the post-pandemic era TM recorded the highest increase in unifi subscribers for three consecutive quarters. In the quarter under review, TM registered an additional 210,000 new unifi subscribers in both the consumer and micro, small and medium sized enterprise (MSMEs) segments. This record-breaking growth is fuelled by high demand for connectivity and digitalisation tools which have become an important necessity. To deliver this demand, TM has been adding higher number of broadband ports and delivering a wider fibre network coverage. This expansion has exceeded TM's committed targets in JENDELA action plan. The fast network rollout together with strong frontline support, a steady marketing push and speedy installation had cemented customer's confidence and trust. Beyond connectivity, unifi has steadily strengthened its entertainment proposition with the addition of 19 new content offerings comprising 7 content streaming services and 12 new channels. Supporting the Government's push to digitalise MSMEs, unifi registered encouraging increase of productivity and digital tools utilisation amongst its 375,000 MSME customers, leveraging the Government's Digitalisation Grant. Focusing on enhanced customer experience Customer experience remains our key focus across all segments and we continue to introduce new experience features and improvements in this area. For unifi customers, we continue to innovate and improve in the management of user experience. We now provide customers with a proactive early detection and intervention support for broadband connectivity and ensuring fast resolution of service. As a market leader, TM commits to a continued focus on customer experience, with progressive releases of more new experience leveraging on analytics. TM WHOLESALE was recently awarded the Best Asia Pacific Zero Outage Supplier by T-Systems amidst intense competition from other established telcos in the region. This recognition signifies TM's commitment and focus to provide the best quality service to our telco and hyperscaler customers. Enabling digital solutions in the Enterprise and Public sectors TM ONE remains steadfast in its commitment to realise the nation's MyDIGITAL blueprint and support efforts to rebuild the economy in both the Enterprise and Public sectors. New sales and contract renewal across the Enterprise and Public sectors are encouraging in the post pandemic recovery period with TM ONE providing digital connectivity and solutions for the Digital Community Centre in rural areas, regional cloud services and major financial institutions. TM ONE maintains its role as a trusted business partner driving digital transformation for Enterprise and Public sectors especially in business process automation via partnerships with global digitalisation partners such as SAP. Delivering network for the Industry TM WHOLESALE continues its "telco for telcos" role by providing wholesale services and solutions to all Malaysian licensed service providers. In line with the overall growth of broadband, TM WHOLESALE recorded high demand for its wholesale broadband service. As the primary mobile backhaul provider for the industry, TM WHOLESALE registered an increase in bandwidth utilisation of its Next Generation Backhaul service by major mobile telcos. This also positions TM as a capable enabler for Malaysia's 5G network deployment. Internationally, TM WHOLESALE continues to strengthen its partnership ecosystem with global telcos and hyperscalers, and has recorded significant growth of international bandwidth traffic. This is further complemented by the coverage increase of the global content delivery network (CDN) with more than 80 CDN nodes worldwide.  TM WHOLESALE has also established a collaboration with a Tier 1 Internet Protocol (IP) transit provider – Tata Communications – to offer high-speed and reliable connectivity in the ASEAN region and open access to global enterprises. At the same time, we have successfully on boarded more than 15 major international hyperscalers and digital service providers in TM's core data centres. All of the above positions Malaysia positively as a digital and technology hub in ASEAN. A socially responsible Corporate Citizen TM played its part in supporting the fight against COVID-19 via various programmes. Overall, TM has contributed over RM9.5 million for humanitarian and community initiatives this year including to Tabung CERDIK and COVID-19 GLC/GLIC (GDRN) fund. TM also provided digital connectivity services to more than 400 PPVs nationwide, in addition to converting three of its premises into PPVs at its Multimedia University (MMU) campuses in Cyberjaya and Melaka, plus Kompleks TM Taiping. TM had also spent over RM16.0 million on several safety protocols and preventive measures across its customer operations to ensure the wellbeing of our frontliners and customers. These measures include providing personal protective equipment (PPE), weekly COVID-19 screening, UV air treatment and other workplace measures.

18 Jun 2024
TM ELEVATES ITS GLOBAL STANDING, ATTAINS OPEN API DIAMOND CERTIFICATION FROM TM FORUM

KUALA LUMPUR, 18 June 2024 – TM achieves TM Forum Open API Diamond Conformance Certification with 60 certified APIs, surpassing industry giants. This milestone underscores the company's commitment to industry standards and innovation. TM Forum Open API enables seamless connectivity, interoperability and portability across complex ecosystem services. This “API-first” approach fosters collaboration and simplifies integration for developers. With over 770,000 downloads by over 2,700 companies worldwide, TM Forum’s Open APIs are a game changer for the industry. By achieving this certification, TM actively contributes to this global shift. While at the TM Forum: Ignite conference in Copenhagen, Ivan Chong, TM’s Chief Information Officer (CIO) commented, “This certification aligns with our aspiration of becoming a Digital Powerhouse by 2030. We have established a reusable API framework, streamlined high-volume custom APIs and consolidated siloed API gateways into a single cohesive gateway, strengthening our platform play approach. This boosted our system response time by 34%, exemplifying a truly ‘plug and play’ technology capability.” “The standardised Open APIs, tested in real-world deployment, enable faster time to market with 100% reusable and secure APIs from a curated catalogue. For example, by exposing API capabilities such as Digital Solutions to third-party partners, we can accelerate the development of new products and services for Smart Cities, Smart Education and Smart Healthcare. This fosters the creation of more innovative solutions and new revenue streams while adhering to global industry standards,” added Ivan. TM's certification journey started with a Bronze in September 2023 with three APIs and quickly progressed to Diamond with 54 certified APIs in just seven months. Now at 60 certified APIs, TM demonstrates its dedication to agility, innovation, and collaboration. By joining 11 of the world's largest service providers including Vodafone, China Mobile and Telefónica, who have adopted TM Forum's suite of Open APIs for digital service management, TM solidifies its global recognition among industry leaders.

30 Sep 2021
YTM launches “Young Filmmaker 2021” for young, creative filmmakers with total cash prizes of RM25,000 to be won!

The competition with its theme “Return Stronger”, organised in collaboration with Strada Films Sdn Bhd, offers total cash prizes of RM25,000 to 9 winners, complete with digital content, knowledge sharing, live events and film masterclasses opportunities Telekom Malaysia Berhad (TM) through its foundation arm, Yayasan TM (YTM) has taken the initiative to continue supporting the nation’s creative industry development by organising “Young Filmmaker 2021”, a short film competition. It opens up opportunities for young, local budding filmmakers to express their creative ideas and talents and enhance their potential in professional filmmaking. The competition, with the theme “Return Stronger”, is open to all students as well as the public from ages 18 to 35 and offers total cash prizes of RM25,000 to nine (9) winners. It is co-organised by Strada Films Sdn Bhd in collaboration with Digital Perak Corporation Holdings (Digital Perak), Multimedia University (MMU) as well a host of other partners to provide digital content, knowledge sharing, live events and masterclasses throughout this three (3) months programme. The “Young Filmmaker 2021” was officially launched in a virtual ceremony by Zakaria Abdul Hamid, Chairman of National Film Development Corporation Malaysia (FINAS) together with Izlyn Ramli, Director of YTM; and Mohamad Azlan Norani, Chief Executive Officer, Strada Films Sdn Bhd. The virtual session was also joined by Meor Rezal Fitri Dato' Dr. Hj. Meor Redwan, Chief Executive Officer of Digital Perak; Khir Rahman, President of Malaysian Cinematic Auteurs Guild (MCAG); and Ghaz Abu Bakar, President of Digital Creative Content Creators Associations Malaysia (DCAM) who is also the lead juror for the competition. Commenting on the launch, Izlyn said, “As a purpose driven social impact based foundation, YTM is committed to human capital development and today, we are unveiling yet another digital platform to unleash the budding talents in the creative industry; particularly filmmaking in Malaysia. The “Young Filmmaker 2021” is a collaborative effort that we hope will further empower them through digital content creation. This is in line with TM Group’s unique role as the enabler of Digital Malaysia and at YTM, we are focusing on three (3) strengthened branches namely Education, Community & National Development, and Tourism, Culture & Heritage. This initiative is part of our third pillar, connecting the dots between youth, talent and creativity to skills development and digital opportunities.” “Despite the challenges we faced as a nation during this Covid-19 pandemic, there are countless stories, experiences and events that have inspired us. The theme, "Return Stronger" welcomes and celebrates those uplifting stories around us that will give the young filmmakers the freedom to express their creativity based on life and humanity that will hopefully in turn, touch and inspire the audience. We would also like to thank all our partners, and especially our esteemed judges for their invaluable time and commitment to make this the best experience for all participants,” she added. The Young Filmmaker 2021 competition features a panel of professional jurors comprising renowned film directors and producers such as Ghaz Abu Bakar, Eyra Rahman, Vimala Perumal, Khir Rahman, Aziz M. Osman, Jason Chong, Nik Amir, Razaisyam Rashid and Azhari Zain. YTM also collaborates with the Malaysian Cinematic Auteurs Guild (MCAG) to provide opportunities for young talents to reach their highest potential in filmmaking. The winner of The Best Director Award for this programme will be selected as a Finalist for the “Rahsia Sutradara” Programme by MCAG under the Malaysia Creative Capabilities Enhancement Programme (MyCAP).  The winner of the award will have a chance to be mentored by a distinguished panel of film directors to produce a fully sponsored film worth up to RM1.2 million. This collaboration will further broaden the young filmmakers’ horizons from short films to full-fledged movies. Besides MCAG, Digital Perak together with the State’s arts and culture agencies; Perak State Information Department, Perak Tourism, People of Remarkable Talents (PORT) Ipoh and other partners will also host a series of knowledge sharing programmes for the participants of “Young Filmmaker 2021” with industry experts virtually through the PiOR.TV interactive channel. This will provide the young talents with the insights into the art and business of filmmaking. This is not YTM’s first collaboration in the creative industry. In 2015, YTM and unifi TV organised an ‘I Want To Be A Filmmaker’ (IWTBAF) competition to discover talented young local filmmakers. Azlan Norani was the Grand Prize Winner in the competition and he won a YTM scholarship in Cinematic Arts at MMU. After the competition, Azlan continued his studies in MMU at the Iskandar Puteri campus in Johor and later founded his own film production company, Strada Films Sdn Bhd. “Young Filmmaker 2021” is calling for emerging and professional content creators to submit their short films around the theme of “Return Stronger”, before the closing deadline of 31 December 2021. To submit your entry and to find out more about the ‘Young Filmmaker 2021’ competition, visit https://www.youngfilmmaker.com.my/   Don’t miss your chance to win total cash prizes of RM25,000 to kick start your filmmaking career. This is your time to shine!

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