14 Mar 2024
TM GLOBAL BAGS A DOUBLE WIN AT THE ASIAN TELECOM AWARDS 2024
KUALA LUMPUR, 5 March 2024 – TM Global, the domestic and international wholesale
business arm of TM, clinched top honours in two prestigious categories: Telecom Company of
the Year – Malaysia, and the Wholesale Company Initiative of the Year – Malaysia, at the Asian
Telecom Awards held in Singapore. This marks the second consecutive year TM Global has
received these accolades, solidifying its position as a leader in shaping the telecommunications
landscape within Malaysia and across Asia.
Khairul Liza Ibrahim, Executive Vice President of TM Global, said, "The awards underscore TM
Global’s efforts as a catalyst of digital adoption across industries and the nation’s 5G ecosystem.
Internationally, we serve as the gateway for businesses seeking to expand into ASEAN and vice
versa. TM Global plays a pivotal role in advancing AI implementation and platform-play services
and remains committed to driving innovation and bringing connectivity and digitalisation to all
corners of the country."
She further emphasised TM Global's transition from a traditional telco wholesaler to a digital
enabler, "Our strategic shift up the value chain has enabled us to deliver a versatile edge
ecosystem, empowering the next wave of technologies and applications. This recognition is a
reaffirmation of our work in pioneering digital solutions to transcend borders and driving
connectivity across the region."
TM Global’s initiatives continue to help narrow the digital divide and nurture digital opportunities
through the expansion of high-capacity connectivity infrastructure nationwide and the deployment
of two additional International Internet Gateways in East Malaysia. Internationally, TM Global
continued to bolster its connectivity strength, facilitate content distribution through TM Edge, and
expand its platform services to connect service providers worldwide with the vibrant ASEAN
market.
The Asian Telecom Awards, hosted by the Asian Telecom magazine, a publication of the global
Charlton Media Group, honours businesses and initiatives that are not only driving progress in
the telecom industry, but have also ignited transformative shifts that have reshaped the digital
landscape. These recognitions are a testament to TM Global’s ability to support regional and
international service providers through comprehensive digital infrastructure solutions, providing a
seamless gateway for their expansion into the region.
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Maxis Leverages TM’s High-speed Broadband Services to Drive Digital Adoption Nationwide
Maxis has extended its agreement with TM, the nation’s largest fibre network provider, to access TM’s High-Speed Broadband (HSBB) premium services until 2029. With the extension, Maxis will continue accessing TM’s national fibre network to provide customers with competitive fixed broadband offerings and value-added services. The partnership will enable Maxis to expand the reach of its high-speed internet connectivity to even more premises nationwide, complementing its own-build fibre network. Maxis currently provides fibre connectivity to more than 700,000 homes and businesses. In addition to standard HSBB access, the premium services include additional requirements that will help Maxis better serve their customers and improve efficiency, including one-stop connectivity and digital solutions offerings for enterprise customers. As a longstanding and premium TM HSBB partner, Maxis will be able to fully leverage the opportunities and broadband capabilities provided by TM, unlocking greater value for its customers. "We are pleased to extend and deepen our partnership with TM to further drive broadband adoption for the nation. The partnership in conjunction with our own extensive fibre network and core mobile business allows us to deploy our resources more efficiently and effectively so we are able to place greater focus on customer experience. This is in line with our integrated telco strategy of fulfilling all our customers’ connectivity needs," said Goh Seow Eng, Chief Executive Officer of Maxis. Commenting on the partnership, Amar Huzaimi Md Deris, Group Chief Executive Officer of TM said “TM is the ideal partner to catalyse Access Seeker's broadband aspirations whilst at the same time advancing Malaysia’s digital ambitions. Through our domestic fibre infrastructure, we are paving the way for a digital era that embraces sustainability, accelerated economic growth and community upliftment. TM is the backbone of the nation’s core connectivity with its pervasive domestic fibre coverage complemented by its vast international submarine cables connectivity that connects the world to Malaysia.” In our dynamic industry landscape, TM stands as Maxis’ biggest HSBB services partner. The collaboration traces back to 2010 when Maxis became the first telco provider to sign a HSBB access agreement with TM and the partnership has been on-going, culminating in this most recent extension. Earlier this year, TM took a strategic step forward by securing access to Maxis’ 4G Multi Operator Core Network (MOCN) and 4G and 2G Domestic Roaming Services to enhance its mobile connectivity nationwide. This strategic alliance taps into the combined strengths of TM and Maxis, leveraging each other's network capabilities to enhance connectivity services reach and efficiency. By pooling resources and expertise, both providers not only elevate the quality of their services but also contribute significantly to the broader goal of advancing Malaysia's digital landscape.
TM IS SUPPORTIVE OF INITIATIVES THAT ENHANCE THE BENEFITS OF 5G; HAS VAST FIBRE COVERAGE TO SUPPORT ITS IMPLEMENTATION
TM acknowledges the decision made by the Government on the 5G dual network. We remain supportive of initiatives that enhance the benefits of 5G technology for the rakyat, businesses, and the nation as a whole. We trust this will drive Malaysia's digital transformation, advancing connectivity, innovation, and economic growth across sectors. As Malaysia’s leading fibre infrastructure provider, TM has extensive nationwide fibre coverage, robust digital platforms, and proven rollout experience. We leverage our core competencies to support the industry’s technological advancement, including the 5G ecosystem. TM is committed to providing high-quality converged digital offerings across various segments of its customers. We remain focused on delivering 5G services and solutions to our consumers and business segments. Our priority is to ensure that all customers continue to have seamless access to reliable 5G services and ecosystem. With a goal to be a Digital Powerhouse by 2030, TM is committed to playing a key role in building a digital nation, continuously supporting the 5G ecosystem, and driving digital innovation for all Malaysians.
TM reports operational improvement for 3Q 2019 amidst challenging environment
Telekom Malaysia Berhad (TM) today announced its financial results for the quarter ended 30 September 2019. Financial and Operational Highlights as at Year-to-Date (YTD) September 2019 vs YTD September 2018: Group Revenue of RM8.40 billion, 3.8% lower against YTD September 2018 – in line with guidance- mainly due to lower contribution from all lines of products except data and non-telecommunication related services. Group Reported Earnings Before Interest and Tax (EBIT) for YTD September 2019 increased to RM1.20 billion, from Loss Before Interest and Tax (LBIT) of RM187.3 million over the corresponding nine (9) months period last year, on the back of lower operating cost, from the Group's various cost optimisation initiatives. Group Reported Profit After Tax and Non-controlling Interests (PATAMI) showed significant improvement with a 718.9% growth YTD to RM683.8 million, from RM83.5 million in the corresponding period last year. Stripping off non-operational items, Normalised PATAMI stood at RM810.9 million, higher by 53.7% against the same period last year. The total capital expenditure (CAPEX) was within guidance at 8.8% of revenue or RM736.0 million. Out of the amount spent, 16% was made for Core Network, 58% for Access and the balance 26% was made for Support System. unifi updates: Increased YTD convergence penetration to 55% of TM Households compared to 48% in 30 September 2018. Total broadband customers as at 30 September 2019 was more than 2.15 million. #khabarbaik customer experience related initiatives in 3Q2019: Streamlined all Streamyx packages to a new unifi Lite plan at RM69/month for existing Streamyx customers. Introduced unifi Air to elevate the internet experience of existing Streamyx customers residing in TM's LTE coverage areas. Launched an all-in-one app; myunifi for an easy experience in managing unifi account. TM ONE updates: Signed a series of MoUs and cross-industry strategic digital collaborations with Ministry of International Trade and Industry (MITI), Ministry of Rural Development, Global Health, UMW Corporation Sdn. Bhd. (UMW), Open University Malaysia (OUM), Bintang Urusjuta (M) Sdn Bhd and Digital Perak Corporation Holdings (DigitalPerak). TM ONE further demonstrated its capability to enable digital businesses and government with ten (10) smart solutions and end-to-end Hyperconnected Ecosystem. Held its annual flagship event LEAP Summit 2019 themed "Creative Disruption – Get Ready for It!" to share the successes and lessons from global creative disruptors and provide in-depth insights on industry trends towards Industrial Revolution 4.0 (IR 4.0). TM GLOBAL updates: TM as the National Telecommunication Infrastructure Provider continues to serve as the industry backbone - serving and collaborating with all other licensed operators in Malaysia as the strategic enabler of the Government's National Fiberisation and Connectivity Plan (NFCP) towards reaching more underserved areas nationwide and supporting 5G requirements with its ready and upgraded network infrastructure. Dato' Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM, commenting on the results: "Overall, in 3Q 2019 we saw continued improvements in our fundamentals. I'm pleased to report that our cost management initiatives under our performance improvement plan carried out since last year continues to yield results with profitability improvement. We have managed to keep a closer eye on our operational efficiencies to deliver sustained profitability with lower YTD OPEX/revenue. However, in line with sector contraction, our revenue challenges still persist on the retail front, in line with our expectations and 2019 market guidance. Our CAPEX for YTD September 2019 is well within guidance, totalling 8.8% of revenue, and on track as we continue our targeted investments to ensure we deliver better service experience for all our customers. We continue to offer attractive unifi products and promotions to acquire more customers, whilst addressing Streamyx customers and coverage pain points with price adjustments and our wireless offerings. Over the last three months, we have expressed our intention to be the key driver for Malaysia's Digital Nation aspirations. TM is ready to propel the nation into Industrial Revolution 4.0 (IR4.0) with our proposal to be the nation's infrastructure provider in both the fixed and mobile space. This commitment is reinforced with our participation in the 5G demonstration projects and our preliminary moves toward building infrastructure readiness. In the next few months, we will be showcasing our 5G use cases in SS15, Subang Jaya, Selangor and Langkawi, Kedah in collaboration with local municipal councils and other potential partners. The use cases will cover Big Data Analytics, Smart City, Smart Tourism and Smart Agriculture clusters. The deployment of our tested and proven 5G-enabled smart solutions for the showcase are testament of our commitment in humanising technology towards making life easier, and enriching the quality of life for all Malaysians." Prospects for the Financial Year Ending 31 December 2019 The Group's performance improvement initiatives and efficient cost management continue to improve our profitability. Our focus remains toward our customers, and to strengthen the Group's performance by investing to improve customer experience across segments to grow our revenue.
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