21 Dec 2023
Maxis Leverages TM’s High-speed Broadband Services to Drive Digital Adoption Nationwide
Maxis has extended its agreement with TM, the nation’s largest fibre network provider, to access TM’s High-Speed Broadband (HSBB) premium services until 2029. With the extension, Maxis will continue accessing TM’s national fibre network to provide customers with competitive fixed broadband offerings and value-added services.
The partnership will enable Maxis to expand the reach of its high-speed internet connectivity to even more premises nationwide, complementing its own-build fibre network. Maxis currently provides fibre connectivity to more than 700,000 homes and businesses. In addition to standard HSBB access, the premium services include additional requirements that will help Maxis better serve their customers and improve efficiency, including one-stop connectivity and digital solutions offerings for enterprise customers.
As a longstanding and premium TM HSBB partner, Maxis will be able to fully leverage the opportunities and broadband capabilities provided by TM, unlocking greater value for its customers.
"We are pleased to extend and deepen our partnership with TM to further drive broadband adoption for the nation. The partnership in conjunction with our own extensive fibre network and core mobile business allows us to deploy our resources more efficiently and effectively so we are able to place greater focus on customer experience. This is in line with our integrated telco strategy of fulfilling all our customers’ connectivity needs," said Goh Seow Eng, Chief Executive Officer of Maxis.
Commenting on the partnership, Amar Huzaimi Md Deris, Group Chief Executive Officer of TM said “TM is the ideal partner to catalyse Access Seeker's broadband aspirations whilst at the same time advancing Malaysia’s digital ambitions. Through our domestic fibre infrastructure, we are paving the way for a digital era that embraces sustainability, accelerated economic growth and community upliftment. TM is the backbone of the nation’s core connectivity with its pervasive domestic fibre coverage complemented by its vast international submarine cables connectivity that connects the world to Malaysia.”
In our dynamic industry landscape, TM stands as Maxis’ biggest HSBB services partner. The collaboration traces back to 2010 when Maxis became the first telco provider to sign a HSBB access agreement with TM and the partnership has been on-going, culminating in this most recent extension.
Earlier this year, TM took a strategic step forward by securing access to Maxis’ 4G Multi Operator Core Network (MOCN) and 4G and 2G Domestic Roaming Services to enhance its mobile connectivity nationwide.
This strategic alliance taps into the combined strengths of TM and Maxis, leveraging each other's network capabilities to enhance connectivity services reach and efficiency. By pooling resources and expertise, both providers not only elevate the quality of their services but also contribute significantly to the broader goal of advancing Malaysia's digital landscape.
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Chairman of Malaysian Communications and Multimedia Commission pays a visit to TM’s 5G use cases in Langkawi
The Company also deployed the region’s first 5G Standalone (SA) network Telekom Malaysia Berhad (TM) was honored to receive an official working visit by Al-Ishsal Ishak, Chairman of Malaysia Communications and Multimedia Commission (MCMC) to TM's 5G use cases in Langkawi, Kedah recently. The transmission of 5G service in Pulau Langkawi is utilising the region's first 5G Standalone (SA) network, deployed by TM. Al-Ishsal and his delegates were received by Rosli Man, Chairman of TM; Ir. Ts. Azizi A. Hadi, Chief Network Officer, TM; Ahmad Taufek Omar, Executive Vice President / Chief Executive Officer, TM ONE; and Dr. Sharlene Thiagarajah, Chief Executive Officer, TM Research and Development Sdn Bhd (TM R&D). Commenting on the visit, Rosli said: "We are very honored to welcome the Chairman of MCMC to experience our 5G use cases which include UNESCO 8K Virtual Reality (VR) at Langkawi International Airport (LIA) as well as to observe TM's 5G network, smart and innovative solution operations centre at its 5G Command Centre (5GCC). 5GCC serves as an integrated command centre for all our 5G network, smart and innovative solutions in Langkawi. As the national telecommunications infrastructure provider of Malaysia's Digital Nation aspirations, we are indeed excited to be part of this 5G Demonstration Project undertaken by MCMC and showcase our 5G use cases. This signifies our support and capabilities to realise MCMC's aspiration in progressing humanity towards improving the quality of lives of the Rakyat. TM, via our innovative and comprehensive products and solutions will continue to work closely with the Government and MCMC to lay the foundation for Industrial Revolution 4.0 (IR4.0) and rolling out 5G nationwide to serve a more digital society and lifestyle, digital businesses and industry verticals, as well as digital Government." During the visit, Al-Ishsal was briefed on TM's capabilities and readiness to deploy 5G network solutions as well as how the Company can power the Government's Digital Malaysia aspirations through its innovative products and solutions. TM also aspires to work together with the local authorities, particularly in Langkawi to make it a safe tourist destination via TM's solutions. Under the 5G Demonstration Project, TM through its enterprise and public sector business solutions arm, TM ONE and its research and development arm, TM R&D are deploying 11 use cases in Langkawi as below: Smart Safety and Security Solutions – a real-time monitoring system consisting of cameras and related monitoring equipment placed in strategic areas to serve variety of purposes, including building/grounds security, crime prevention, and traffic observation and integrated with TM's emergency response team. Smart Agriculture Solutions – a solution that offers single display and real time monitoring that provides information on indoor farming environment's key parameters such as temperature, humidity, grow lights intensity and selected plant parameters that are critical for timely decision making and ensuring optimality of the growth conditions. Smart Traffic Lights Solutions – data driven solution that provides a single dashboard for monitoring and helps to improve traffic flow by reducing waiting time at traffic lights, improve traffic congestions and management of traffic. Smart Parking Solutions – parking system that provides real time parking bay monitoring using camera and Artificial Intelligence (AI) which enable users to search for vacant parking bay via mobile app. UNESCO 8K VR – 8K resolution streaming over cloud, showcasing 2 episodes focusing on (1) geopark & geosites; and (2) lifestyle in Langkawi. Tourists can have a taste of all these hidden treasures through an immersive virtual reality experience for some hard to access locations that are not for the less fit. Smart Tourism "My Smart City" application – a single, integrated mobile app for tourists' convenience as it consists of several features and services such as Trip Planner, Places of Interest, Events & Happenings, Parking, and Alert Button. Smart Retail Analytics – a platform that analyses customer's experience within a physical premise and offers insights to enhance that experience. With this solution, retailers can improve customer experience, sales and brand loyalty as the platform supports customised services, targeted advertising and visitor visibility. Smart Water Management System – an internet of water solution that offers seamless end-to-end smart water integration that improves non-revenue water management, optimises repair and replacement of ageing infra as well as improves response to weather events such as flooding and pollution through smart water level and water quality measurements respectively. Smart Vehicle Management System – a fleet management solution that provides management of commercial motor vehicles for work purposes. Smart Safety Helmet – a data-driven smart industrial helmet that helps make worksite safer by providing live, wireless monitoring and array of sensors (i.e. accident impact and geolocation) to perform various analysis of data. Geolocation People Safety – the tracking solution is designed to protect and connect with people who matters the most that allows users to locate loved ones and receive alert based on safety zone and SOS button through mobile application. With all these uses cases in place and most of it are already up and running, TM has the highest number of 5G use cases among the telcos participating in the 5G Demonstration Project. The demonstration project is for TM to test the new 5G features, explore the 5G technology system and assess the best way to deploy 5G infrastructure nationwide. The transmission of 5G service in Pulau Langkawi has been going live since early December, where TM has deployed the first 5G Standalone (SA) network in the country and the region. The Company is currently testing the implementation of a converged 5G core network which allows co-existence of Non-Stand Alone (NSA) and SA network. SA is the future of the 5G network deployment and this demonstration is crucial to fast track 5G implementation in the country. 5G speed tests conducted within TM's 5G use cases sites have successfully achieved up to 1.5Gbps. TM's aspiration is to deliver efficient and cost effective 5G infrastructure via infrastructure sharing approach, through the access regulations implemented by MCMC. This is by leveraging on its extensive fibre networks, including the submarine cables, telecommunications towers, and Cloud computing as well as ready Data Centres to support the 5G era in Malaysia. In terms of devices and use cases, its wholly-owned subsidiary, TM R&D is also developing and experimenting 5G related equipment to get ready for the upcoming 5G.
TM One Appointed Digital Infrastructure Strategic Partner For Sarawak Digital Economy Corporation
KUCHING, 27 October 2023 – TM One has been appointed as the preferred converged digital infrastructure strategic partner for the Sarawak Digital Economy Corporation (SDEC). Through this partnership, SDEC and TM One will collaborate to identify and implement digital solutions that will enable the aspirations tabled in the Sarawak Digital Economy Strategy and Post Covid Development Strategy (PCDS) 2030, spurring the growth of Sarawak’s digital economy, digital society and digital government. This joint initiative aims to increase access and adoption of digital services in Sarawak, bridging the digital divide and empowering greater digital inclusivity among all Sarawakians. Leveraging its managed networking services, TM One will power the Sarawak Multimedia Authority Rural Telecommunication (SMART) project for rural and underserved communities. Shazurawati Abd Karim, TM One’s Executive Vice President said, “TM One is honoured to work with SDEC and serve as its strategic partner to empower Sarawak’s digital aspirations. As the largest and most geographically diverse region in Malaysia, the opportunities and challenges to digitally transform its various populations are truly unique. We are confident in serving the needs of the region not only through our solutions, but also with our proven local and international technology leaders to deliver cutting-edge solutions to various sectors. “We look forward to partnering SDEC in co-creating innovations and growth opportunities that will power digital societies, businesses and Government, and propel Sarawak towards its next phase of digital progress and economic development,” she shared. “SDEC is proud to announce this strategic partnership with TM One as we continue our effort and pursuit in digitalising Sarawak. This collaboration enables the parties to leverage on each other’s skillset and work in tandem to unlock new and potential opportunities for the benefit of our people, particularly the state’s infrastructure, and subsequently increase access to digital services and information as well as enhance online experiences and improve livelihoods for Sarawak’s citizens in the digital economy,” said Ir. Ts. Sudarnoto Osman, Chief Executive Officer of SDEC. With Sarawak’s digital economy expected to contribute RM56.4 billion to Sarawak’s GDP by 2030, TM One and SDEC also aim to raise awareness and enable the digital transformation of private corporations and enterprises through emerging IR 4.0 technologies. This includes insights and access to TM One’s suite of next generation networking solutions, data centre and cloud services, smart services, 5G, cybersecurity and other digital solutions, which will enable better operational efficiency and innovation among industries. TM One is committed to grow Sarawak’s digital business ecosystem and will render its expertise and services to support SDEC’s role in six digital growth areas, namely: consultancy, innovation and entrepreneurship, digital infrastructure, technology services, digital economy projects, and research and product development. TM One will further drive digital innovation tailored to the needs of Sarawakians by providing connectivity to nine digital innovation hubs across Sarawak.
TM One and SME Bank collaborate to deliver technology funding to SMEs under PENJANA
TM One and SME Bank sign agreement to provide technology funding to SMEs via SME Technology Transformation Fund (STTF) TM One, the business and public sector solutions arm of Telekom Malaysia Berhad (TM) today signed a Memorandum of Understanding (MoU) with Small Medium Enterprise Development Bank Malaysia Berhad (SME Bank), an agency under the Ministry of Entrepreneur Development and Cooperative to offer technology funding for its Small and Medium Enterprise (SME) customers to accelerate their business and digital transformation. The MoU was signed by Ahmad Taufek Omar, Executive Vice President and Chief Executive Officer, TM One while SME Bank was represented by Aria Putera Ismail, its Group President/Chief Executive Officer. The SME Technology Transformation Fund (STTF), is a fund set up between SME Bank and the Ministry of Finance to offer financing assistance of up to RM3.0 million to local SMEs. This is part of the Government's Pelan Jana Semula Ekonomi Negara (PENJANA) economic stimulus package to provide financial assistance to SMEs in adopting digitalisation and/or automation in their business operations. Commenting on the collaboration, Ahmad Taufek said, "We are excited to work hand-in-hand with SME Bank to accelerate digital adoption amongst our customers particularly in the SME segment. This is in support of the Government's efforts under PENJANA to execute key initiatives to help SMEs during the COVID-19 pandemic. Our aim is to assist SMEs in addressing real business challenges and issues that they are currently facing with the digital solutions available. We have put in place dedicated teams and solutions to enable our customers to realise the full potential of their digital opportunities. Our Professional Services are a consultative approach in helping SMEs to understand how to plan their digital transformation based on their unique business requirements." Meanwhile, Aria said, "With a fund size of RM500 million, STTF is expected to directly assist SME entrepreneurs to achieve higher productivity, process efficiency, efficient cost management and greater market penetration. As at 11 November 2020, SME Bank has approved 18 applications worth RM36.55 million under the STTF fund. SME Bank's role in encouraging the SMEs to adopt digital technology was further enhanced with the introduction of ODELA, the first one-stop e-commerce platform backed by a Development Financial Institution (DFI), that enabled B2B entrepreneurs to make transactions and foster partnership across vast ecosystems. The Bank's wholesome approach in providing financing and entrepreneur development assistance further adds value and accelerate the development of digital economy thus boosting the nation's economic growth in this challenging time." STTF is to be used for financing the purchases of IT solutions and services, technology support services, computer hardware and software, equipment and/or machinery and other intangible assets to enhance productivity and efficiency. SMEs as defined by the National Entrepreneur and SME Development Council (NESDC) are eligible to apply for STTF. TM One's solutions are aimed at helping SMEs to achieve higher productivity, better cost management and improved efficiency for wider market penetration through the adoption of digitalisation and automation. As the digital enabler for enterprise and public sector customers with enterprise-grade connectivity and end-to-end cloud offerings, the Company is well positioned to enable the ecosystem for digital society, digital business and digital government. Leveraging on its complete digital solutions offerings across connectivity (Internet & Data), voice and collaboration tools, business outsourcing services, cloud services, cybersecurity and Internet of Things (IoT)-based smart services, TM One will fulfil the needs of businesses and the public sector in embracing digital convergence towards enabling Digital Malaysia. This is in line with TM Group's unique role as the nation's connectivity and digital infrastructure provider. It is also in support of Jalinan Digital Negara (JENDELA) Plan to drive Malaysia's Digital Economy through business digitalisation and new ways of working. For more information on TM One solutions and how to apply for STTF, visit www.smebank.com.my and www.tmone.com.my.
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