13 May 2022

TM Wholesale signs with globe to level up gaming and e-sports services in the Philippines

TM Wholesale signs with globe to level up gaming and e-sports services in the Philippines Article Header
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Partnership will enable Globe to leverage e-sports services utilising Swarmio’s plug and play Ember gaming platform for improved performance

​TM Wholesale, the wholesale arm of Telekom Malaysia Berhad (TM), has signed a collaborative agreement with Globe Telecom (Globe), for a nationwide rollout of Globe’s co-branded gaming solution called Globe Gamer Grounds powered by Ember in the Philippines.

The partnership will provide Globe with access to Swarmio’s plug-and-play Ember gaming platform that will enhance Globe’s gaming and e-sports services and bring it closer to its millions of mobile and broadband end users. Leveraging TM’s established global network and infrastructure ecosystems, the platform enables Globe’s customers to enjoy ultra-low latency gaming experiences with faster download speeds.

As the leading digital solutions provider in the Philippines, Globe operates nationwide fixed-line and broadband networks throughout the country, serving over 86 million mobile customers. Beyond providing telecommunications services, the Globe Group of companies also has a significant presence in various digital solutions businesses, leveraging its substantial customer base, distribution capabilities, and strategic partnerships to establish a footprint that spans numerous industry sectors including fintech, healthcare, entertainment, adtech, e-commerce, manpower, IT services, and venture capital.

“We are thrilled to collaborate with Globe as the gaming and e-sports industry is now considered the world's biggest entertainment industry, with ASEAN gamers dominating the market. As a regional operator, TM Wholesale takes pride in making superior gaming experiences accessible to the industry via our wholesale offerings which provide a seamless and high-quality digital experience to users. This collaboration also aligns with our vision to create a more vibrant digital ecosystem throughout the region,” Amar Huzaimi Md Deris, Executive Vice President of TM Wholesale stated.

Ralph Aligada, Head of Globe Games and Esports said, “With Globe's all-in-one gaming platform, the community of gamers will enjoy a seamless and high quality digital experience. We aim to excite all gamers regardless of age and skill level across the Philippines. We are hopeful that with this agreement, there will be more opportunities and innovative solutions that would benefit our gaming community and users in the country, perhaps even across the region.”

Previously, TM Wholesale and Swarmio Media, a Canada-based gaming and e-sports technology company established a partnership to provide accessible and high-quality digital gaming and e-sports services throughout ASEAN. This partnership with Globe marks a breakthrough in TM’s collaboration with Swarmio Media, enhancing e-sports gaming and levelling up digital experiences for the Philippines and across the region.

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TM takes a bold step in the enterprise business: hires key senior tech leader from the region Krish Datta as EVP into the leadership team for enterprise digital business: watch out what is happening next

​Telekom Malaysia Berhad (TM) announced the appointment of Krish Datta, an established regional technology leader, as Executive Vice President of Digital Services. Krish brings deep expertise in building technology businesses from infancy to regional leadership alongside a broad, diverse set of experiences and skills to the newly created role.   “I am delighted Krish has joined TM. He is a proven technology executive who has been instrumental in building and leading technology companies,” said Imri Mokhtar, Group CEO of TM. “In this new role, Krish will deepen our commitment and ability to enable our Enterprise and Public Sector customers’ digital transformation as we help them improve and accelerate every area of their business with simplicity and confidence. “While our focus remains on our core business, we have charted big, bold moves for the future as TM continues on our growth path. Our foray into enterprise digital services will open up new opportunities for TM to expand our customer base. More importantly, it will also enable us to better serve our existing customers by offering them solutions that will boost their business performance and at the same time, provide data-driven insights to make critical business decisions. “Krish at the helm of our new digital services arm marks the start of an exciting new chapter for us. As our customers in the Enterprise and Public Sector space continue to build the future of business, he will help TM realise our opportunities in B2B digital services. I am excited to see what Krish and his team will deliver!” “I am excited to join TM, for more than one reason.” said Krish Datta. “I love building sustainable tech businesses, and this opportunity to build a technology-focused team offers me the ability to create, from the inside, another reliable TM brand, a new identity for Enterprise Technology along with a scope to help a country I love.”   With over 34 years of technology industry experience, Krish has built and led several enterprise technology-based businesses across ASEAN, India, Japan, Australia, and the Middle East. He is a passionate business and people leader who has demonstrated a successful track record in Asia with well-established global MNCs and start-up companies. Krish was in SAP Asia Pacific for over 16 years holding various leadership positions. He established SAP in Indonesia, Philippines, Vietnam and went on to hold the position of President, SAP Southeast Asia, responsible for all aspects of the business from sales, marketing, sales operations, presales, partner and eco-system, finance, support, HR, and consulting.   Upon leaving SAP in 2011, he started a Goldman Sachs-backed data management services and software provider, Back Office Associates (now known as Syniti) in Asia Pacific, Japan, and Middle East region as its CEO. He went on to build the business over the next eight years and exited after building a manicured business, including key technology and delivery capabilities which included global delivery centres in India, Philippines, and P&L across nine countries. He became the Co-Founder and Chief Executive Officer of Xampr which started a no-code low-code mobile platform for mobile application development, focusing on integration, last-mile process and flexible template-based workflow and adoption. An art lover he also founded online art platform Mayinart. Krish holds an MBA in Marketing and Strategy from the European Business School, University of Surrey, UK and a First-class Honours Degree in Applied Physics/Classical Physics from the University of Calcutta, India. He has also completed the Global Leadership Development Program from INSEAD, France.

TM reports strong 3Q2020 performance amidst challenging environment

Encouraging QoQ revenue growth across all product lines ​​​​​​3Q2020 QoQ Key Financial and Operational Highlights (All comparisons refer to the second quarter of 2020 (Quarter-on-Quarter (QoQ) comparison), except as noted):​ Group Revenue grew 3.8% to RM2.69 billion from RM2.59 billion recorded in 2Q2020.   Group Reported Earnings Before Interest and Tax (EBIT) increased by 7.0% QoQ to RM456.2 million, from RM426.3 million in 2Q2020.    Group Reported Profit After Tax and Non-controlling Interests (PATAMI) rose 19.9% QoQ to RM329.5 million compared to RM274.7 million.   The total capital expenditure (capex) for 3Q2020 stood at 14.9% of revenue or RM400.0 million.   unifi: Continues convergence leadership with growth in broadband and mobile; highest convergence penetration of TM households at 58%.   TM ONE: Strengthened position as the digital enabler for enterprise and public sector customers with connectivity and end-to-end cloud offerings.   TM Wholesale: Continues to connect industry players, carriers, over-the-top (OTT) providers and content players in Malaysia and globally.   Addressing the digital divide: Remain committed to increasing connectivity reach via Jalinan Digital Negara (JENDELA) and accelerating the digital economy with recently announced Malaysia Digital Economy Corporation (MDEC) collaboration. Strong Business Performance for 3Q2020 Despite these unprecedented times, TM Group Revenue continues to increase QoQ recording a resilient 3.8% growth to RM2.69 billion from RM2.59 billion recorded in 2Q2020 on the back of higher revenue from voice, internet and data services. Group EBIT for 3Q2020 increased by 7.0% QoQ to RM456.2 million, from RM426.3 million in 2Q2020, on the back of lower operating cost, from the Group's continued momentum from its cost optimisation programmes. This subsequently led to a 19.9% increase in Group PATAMI from RM274.7 million in the preceding quarter to RM329.5 million. In 3Q2020, the company invested 14.9% of revenue in capex amounting to RM400.0 million - in line with guidance - as it continued to optimise its network and sweat its assets. Of the amount invested, 50% was for network access, 17% for core network, and the balance 33% for support system. Imri Mokhtar, Group Chief Executive Officer, TM, commenting on the results: "We are pleased to report another quarter of growth across all key financial metrics – revenue and profits – despite the challenging environment in Q3. Our efforts in cost optimisation continue to yield results with a healthy EBIT and a strong PATAMI. As we enter the ninth month of the Covid-19 pandemic, our priority continues to be the safety and health of our 'Warga TM' while continuously delivering connectivity and solutions excellence to our broad customer base." "We are seeing unifi gaining momentum, posting a 6.3% growth to 1.65 million subscribers, with our total broadband customer base now at 2.26 million. We achieved the highest convergence penetration (of three services or more) in TM households since 2018, of 58%, as more Malaysians embrace digital living-working in this new norm. On the wholesale front, we continue to collaborate with industry players in Malaysia and globally. At TM ONE, we further cemented our leadership position as the digital enabler for enterprise and public sector customers with enterprise-grade connectivity and end-to-end cloud offerings. We look forward to more collaborations with strategic partners and customers towards establishing a solid foundation for a more Digital Malaysia," Imri concluded. Operational Review: Maintaining Business Momentum TM delivered another quarter of robust performance, driven by its agility to mitigate the impact of the pandemic on Group businesses and operations; leveraging on new avenues for growth in the 'new normal' whilst adapting to challenges. unifi: Continues convergence leadership with growth in broadband and mobile Achieved the highest convergence penetration at 58% of TM households. unifi customer base grew 6.3% to 1.65 million; total broadband customer base grew 2% to 2.26 million during the quarter. Helped empower Small and Media Enterprises (SMEs) with relevant tools and knowledge to grow their businesses and embrace digitalisation with the launch of cari@unifi and eBiz Pack, unifi Business Club (uBC) collaboration with Lalamove and live webinars such as Reboot and Sembang Bisnes. Partnered with Funding Society Malaysia to provide business financing solutions for Micro SMEs (MSMEs) utilising Yellow Pages' digital platform. unifi Mobile extended access to the daily free 1GB Productivity Internet offer to 24 hours, until 31 December 2020, to support Malaysian's connectivity needs in Conditional Movement Control Order (CMCO).   TM ONE: Strengthened our position as digital enabler for enterprise and public sector customers with connectivity and end-to-end cloud offerings Scaled up the full capabilities of Cloud α (Cloud Alpha) suite of services with full data residency, locality and sovereignty. Appointed as the technology partner of the Department of Statistics Malaysia (DOSM) to develop and maintain the Population and Housing Census of Malaysia 2020 (e-Census) platform. Continue to support state governments and local city councils to establish future-ready smart cities and smart homes via its TM ONE Smart City Solution enabled by the Internet of Things (IoT) and various smart solutions.​   TM Wholesale: Continues to connect industry players, carriers, over-the-top (OTT) providers and content players in Malaysia and globally Domestic Secured a new contract with a domestic mobile player for cross ocean connectivity, backhaul connectivity solutions and broadband access capacity upgrade. New backhaul connectivity deal with a domestic mobile player for new backhaul services. International Expansion of content delivery services with an Asian-based OTT player. Secured a deal with an Asian-based OTT player for connectivity solution within Asia Pacific, and two (2) new long term data connectivity deals with global carriers. Additional voice business deals with global service providers worldwide. TM Network remained stable throughout CMCO as a result of continuous network optimisation. This is despite traffic utilisation surging between 30% to 50% depending on peak hours, from March 2020 to November 2020 due to more Malaysians working from home. Supporting the nation's digital agenda and addressing the digital divide: Remain committed to increasing connectivity reach via JENDELA and accelerating the digital economy with the recently announced MDEC collaboration. Prospects for the Current Financial Year Ending 31 December 2020 Following the Covid-19 pandemic, Bank Negara Malaysia has revised Malaysia's annual gross domestic product (GDP) forecast to contract between 3.5% to 5.5%[1], against 4.3% growth in 2019. Uncertainty from the most recent wave of the pandemic from October onwards is expected to bring about further revision to these numbers. As the nation faces this adversity, relying even more on the internet and digital connectivity for work and studies, TM continues to serve as an essential service provider, ensuring stable network performance for the entire nation via both our retail and wholesale fronts. The Government's introduction of JENDELA in September 2020 as well as the RM7.4 billion allocations in the recent National Budget to deliver upgraded broadband services for year 2021 and 2022 will serve as a platform to accelerate Malaysia's digital connectivity through wider deployment of mobile, fibre and fixed wireless access. This will pave the way for 5G under the 12th Malaysia Plan (2021–2025). TM is at the forefront in collaborating with other service providers, enabling and delivering JENDELA. We continue to seek opportunities to cater for future demands of connectivity, in line with our proven commitment to maintain business profitability whilst adapting to and exploring new norms and avenues from this dynamic circumstances that the nation faces today. [1] Sourced from Bank Negara Malaysia, 14 August 2020

K-KOMM Deputy Minister officiates Yayasan TM’s effort for most number of Gutta Percha planted within 24 hours

Recognised by the Malaysia Book of Records, campaign sees planting of 5,017 trees across 23 locations with 18 collaborative partners Yayasan TM (YTM), the foundation arm of Telekom Malaysia Berhad (TM), today launched The Largest Gutta Percha Tree-Planting Event in 24 hours, a Malaysia Book of Records certified campaign in conjunction with World Telecommunication and Information Society Day 2022. The project, inspired by the “Greening Malaysia; Our Trees, Our Life” campaign under the Ministry of Energy and Natural Resources that aims to preserve the country’s biological diversity, was co-organised with Yayasan Sukarelawan Siswa (YSS), and saw 1,000 student volunteers and TM’s own Reaching Out Volunteers (TM ROVers) working together to plant 5,017 Gutta Percha trees at 23 locations simultaneously. Launched by YB Datuk Zahidi Zainul Abidin, Deputy Minister of Communications and Multimedia, together with Dato’ Haji Rosli Isa, Secretary General, Ministry of Energy and Natural Resources, the campaign specifically chose the Gutta Percha tree species for its significant heritage status in Malaysia. Native to the country and known as Nyatoh Taban Merah to locals, the species was instrumental for the early beginnings of the global submarine telegraph network. In 1851, the latex from the Gutta Percha tree was discovered to be the best insulating material and led to the invention of the first submarine cable in the world. While it was replaced with polyethylene by the 1950s, this humble tree essentially spearheaded modern telecommunications capabilities globally. Hosting the event, Tan Sri Dato’ Seri Abd. Ghafar Mahmud, Board of Trustee Member of YTM said, “This symbolic Gutta Percha tree-planting programme is a collaborative effort to protect our natural heritage and to honour the unique role it has played in connecting communities throughout the world.  From its humble origins in our own forests, this species has transformed our communications capabilities, and it is now our duty to protect it for future generations.” Speaking at the launch, YB Datuk Zahidi said, “The World Telecommunication and Information Society Day this year is celebrated by industry players, agencies and corporate partners in their own unique ways. As we move with the fast pace of the digital world, we need to balance it with green conservation efforts to sustain our environment. I am thrilled and excited with today’s event that sees the preservation of Gutta Percha, a native and very important species particularly to telecommunications. Congratulations to YTM and YSS for this unique collaboration!” A total of 18 partners from local councils, institutions and universities also collaborated on this project, providing designated areas for Gutta Percha education, research and development, as well as participating in the tree-planting initiative. Besides YSS, these partners include: Forest Research Institute Malaysia (FRIM), Jabatan Perhutanan Semenanjung Malaysia, Perbadanan Putrajaya, Majlis Perbandaran Sepang, Dewan Bandaraya Kuala Lumpur, Multimedia University (MMU), International Islamic University Malaysia (IIUM), Universiti Sains Islam Malaysia (USIM), University of Malaya (UM), Universiti Putra Malaysia (UPM), Universiti Kebangsaan Malaysia (UKM), Universiti Teknologi MARA (UITM), Universiti Teknologi Petronas (UTP) and Universiti Malaysia Perlis (UniMAP) as well as Mr DIY, Hara Makers and unifi. In addition to tree-planting, YTM is also supporting Buy for Impact’s social enterprise, Hara Makers, through their Reimagine Plastic environmental initiatives. The foundation is further helping economically-disadvantaged communities through an income-generating project to create upcycled volunteers’ hats for the Gutta Percha Tree-Planting event. Extending the impact of the project beyond the launch event, YTM, in partnership with unifi, is running an Adopt-A-Tree campaign via unifi Rewards points redemptions. unifi customers will have the opportunity to adopt a Gutta Percha tree by donating their points towards this effort via the myunifi application or portal. Through their support, the adopted trees will be planted within the 23 unifi Green Zones and customers will receive a digital certificate from YTM for their contribution. These initiatives tie in with TM Group’s Environmental, Societal and Governance (ESG) sustainability commitments, connecting the three components with Malaysia’s national heritage conservation as well as education efforts.

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