30 Dec 2019
TM supports 5G deployment in Langkawi with its Integrated Operations Command Centre
Deployed the Region’s First Stand Alone (SA) Dedicated 5G network
Telekom Malaysia Berhad (TM) is fully supportive of the 5G Demonstration Project (5GDP) currently undertaken by Malaysia Communications and Multimedia Commission (MCMC). The Company has already embarked on a total of 11 use cases in Langkawi and deployed the operations of an Integrated Operations Command Centre (IOCC) which is at the heart of 5G implementation in Langkawi.
The IOCC, or also known as 5G Command Centre (5GCC), which is equipped with state-of-the-art technology, is an integrated command centre where the data feed and dashboard monitoring of TM 5G network and use cases in Langkawi are centralised.
This 5GDP is recording a number of firsts for TM and the country:
- The first Telco to deploy SA dedicated 5G network in the country and in the region.
- The first telco in the region to update our Radio Access Network (RAN) and devices with SA dedicated 5G network.
- The first Telco in the country to achieve 1.5Gbps for 5G speed tests conducted within its 5G use cases sites.
- Langkawi is the first Smart Tourism Island in the world equipped with 5G
Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM said: “We fully support MCMC’s 5GDP and we are currently testing the implementation of a converged 5G core network which allows co-existence of Non-Stand Alone (NSA) (5G enabled on current 4G network) and Stand Alone (SA) dedicated 5G network in Langkawi. SA is the future of the 5G network deployment and this demonstration is crucial to fast track 5G implementation in the country. With the implementation of the SA network in Langkawi for the 5GDP, TM is the first Telco that has deployed the first SA dedicated 5G network in the country and in the region. We are also proud to note that 5G speed tests conducted within TM’s 5G use cases sites have achieved up to 1.5Gbps. I’m also pleased to update that TM is the first telco in the region to update our Radio Access Network (RAN) and devices with SA dedicated 5G network.”
“For 5GDP in Langkawi, we have deployed the highest number of 5G use cases among the participating telcos and all the 5G network and use cases sites can be monitored via the dashboard at the 5GCC, where our expert, qualified technical team works 24/7 to monitor the operations. It is also linked to the local authorities and emergency response services which allow for the communities as well as tourists to experience a smarter, safer living. In addition, we open the 5GCC for all other Service Providers to deploy their monitoring dashboards so all relevant data can be centralised for collective insights.”
- Currently, the 5GCC houses the dashboard for the following use cases:
- Smart Traffic Light
- Smart Parking
- Smart Safety and Security Solutions
- Langkawi Smart Tourism Dashboard (Smart Tourism App and UNESCO 8K VR)
- Gerbang Langkawi Platform (for Smart Water Management System, Smart Vehicle System, Smart Retail Analytics, Smart Safety Helmet and Geolocation People Safety Solutions)
Backed up by analytics, Artificial Intelligence (AI), Internet of Things (IoT) and data-driven insights, the 5GCC is furnished with advanced integrated security features to serve as a security monitoring centre through closed-circuit television (CCTV) cameras being installed at hotspots on the island. It is also equipped with face and vehicle recognition system that will assist authorities in public safety and surveillance as well as with criminal investigation, crime prevention and citizen protection. It also monitors weather sensors, tsunami alarms, wind speed systems that have been installed at TM’s designated 5G use cases sites in Kuah and Cenang. The control centre empowers local agencies in promoting tourism safety and attractions effectively, unravelling businesses growth opportunities for the local and providing a safer and smarter crowd control for tourists that will help drive forward Langkawi as a Smart Tourism Island. The monitoring dashboards provides real-time data and consolidated information from all the use cases, for example traffic, parking and security conditions of the 5G use cases areas in Kuah and Pantai Cenang, water consumption level, retail footfall and customer emotions data, number of incidents and alerts, among others.
In addition, the authorities can receive alerts and notifications, such as distress calls and response via a panic button from the closed circuit television (CCTV) poles deployed with the smart safety and security solution, or alerts during emergencies e.g. accidents at the workplace, missing individuals, detection of unhappy customers at retail outlets and detection of dangerous driving. These alerts enable the authorities to mobilise resources swiftly during any undesirable incidents or emergency situations, thereby improving their ability to react and respond to the Rakyat's needs in a timely manner for any emergencies.
“As the national telecommunications infrastructure provider of Malaysia’s Digital Nation aspirations, we are honoured to be given the opportunity to establish this 5GCC which demonstrates our expertise and capabilities in delivering 5G services to Malaysians nationwide. We aspire to not only enable the ecosystem but also plans to be a neutral partner for industry players and collaboration partners towards enabling Malaysia’s Digital Economy. This signifies our support for MCMC’s aspiration in progressing humanity towards improving the quality of lives of the Rakyat. TM, via our innovative and comprehensive products and solutions will continue to work closely with the Government and MCMC to lay the foundation for Industrial Revolution 4.0 (IR4.0) and rolling out 5G nationwide to serve a more digital society and lifestyle, digital businesses and industry verticals, as well as digital Government,” he added.
YOU MAY ALSO LIKE
Funding Societies and TMIM team up to provide digital financing access and support to MSMEs
Financial assistance for underserved local MSMEs from Funding Societies utilising Yellow Pages digital advertising solutions to help with business expansion and sustainability during these challenging times. Funding Societies Malaysia, the largest peer-to-peer (P2P) financing platform in the country and Southeast Asia recently collaborated with TM Info-Media Sdn Bhd (TMIM), a subsidiary of Telekom Malaysia Berhad (TM) to offer business financing solutions for the underserved and unserved local micro, small and medium enterprises (MSMEs). The mission kicks off into high gear with the prime utilisation of Yellow Pages' digital platform, a product of TMIM and also the leading digital business directory in Malaysia. The collaboration will provide MSMEs with greater access to digital financing solutions. The solutions will facilitate business expansions as well as ensure sustainability of the MSMEs. It provides vital financing options to existing MSMEs and serves as a launch pad to aspiring entrepreneurs. The synergistic collaboration takes momentous steps towards Funding Societies' mission to improve the livelihoods of MSMEs and TM's role as the enabler of Digital Malaysia. It also opens the door for as many as 70,000 MSMEs under the Yellow Pages listings to a variety of tailor-made financing products. With the aim of bringing game-changing revolutions to their customers, Yellow Pages Malaysia is no stranger to making innovative transformations in order to stay current in the digital age. Wong Kah Meng, Co-founder and Chief Executive Officer of Funding Societies Malaysia, commented on the partnership: "Digital financing is becoming more prevalent in Malaysia given its ability to promote financial inclusion, particularly benefiting the MSMEs that are either unserved or underserved by traditional financing avenues by providing easy access to financing solutions. As the largest P2P financing platform in the region, our partnership with TMIM will serve to accelerate our reach in providing the financing support that is much needed by our local MSME players. This is especially relevant given MSMEs are among the most impacted by the Covid-19 pandemic." Meanwhile, Sean Koh Chin Soon, Chief Executive Officer, TMIM said: "Our Malaysia Yellow Pages platform which has evolved from print to digital, interactive website and mobile app, is the perfect avenue to bridge the MSMEs out there with the resources they require. We are excited to collaborate with Funding Societies Malaysia in empowering local businesses through financial solutions. This will enable them to further expand their potentials thus supporting the sustainability of the businesses, especially during this Covid-19 pandemic. This is also in line with the Government's efforts to boost the growth of Malaysian economy and to propel local businesses. This initiative is befitting of TM Group's unique role in nation building and as the enabler of Malaysia's Digital Nation aspirations." P2P financing is a digital financing solution that has been gaining traction in recent years. Its modern approach and speedy process makes pain points of traditional financing a thing of the past. Such setbacks including collateral requirement, onerous documentation, slow turnaround time, and high minimum requirements, all posed as hurdles for smaller businesses to obtain quick financing assistance. Through this collaboration, eligible businesses on the Yellow Pages platform can apply for the financing from Funding Societies without even needing to visit a physical branch. Eligible MSMEs stand to enjoy the following financing benefits from Funding Societies: Discount on processing fee Fast disbursement with quick approval within five (5) working days Flexible tenure of up to 18 months No collateral requirement Minimal documentation requirement Besides the collaboration with Funding Societies, TM through its consumer and SME product brand, unifi has also been continuously assisting businesses to stay productive in this emerging digital economy. Via unifi Business Club (uBC) specifically for its SME customers, unifi enables access to complete business solutions which include digital marketing tools, productivity boosters and financial solutions. By allowing businesses to leverage on its strategic partnerships, unifi aims to expedite its customers' recovery and enhance sustainability. Interested MSMEs can apply for financing from Funding Societies on Yellow Pages website starting 5 October 2020. For more information on the partnership between Funding Societies and TMIM, please visit https://biz.yp.my/solutions/yellowpagesfinancing/.
TM leverages Maxis’ Infra to Drive Enhanced Mobile Connectivity Nationwide
To strengthen the nation’s digital ecosystem through industry collaboration, TM will access Maxis’ 4G Multi Operator Core Network (MOCN), as well as 4G and 2G Domestic Roaming Services to enhance mobile connectivity nationwide. MOCN is a radio access network (RAN) sharing mechanism that allows different core networks to share the same RAN. Through this, TM will extend its 4G coverage across the country by leveraging Maxis’ RAN infrastructure and improve Unifi Mobile's population coverage to above 95%. Maxis will provide approximately 6,800 sites for 4G MOCN and domestic roaming (DR) services, and 10,000 sites for 2G DR, greatly benefiting all subscribers in rural and urban areas nationwide. In a ceremony today at TM HQ in Cyberjaya, Maxis was represented by its Chief Executive Officer, Goh Seow Eng, while Datuk Imri Mokhtar, Group Chief Executive Officer represented TM. Through this strategic partnership, TM and Maxis demonstrate a shared commitment to driving innovation, improving customer experiences, and contributing to the advancement of Malaysia's digital landscape. “This is a significant milestone for Maxis which represents our capabilities and track record in providing high quality mobile networks. We look forward to progressing ahead with TM on this initiative. Industry collaboration is the right way forward as it will ultimately benefit consumers with wider coverage through better cost efficiency and more efficient use of our resources,” said Goh Seow Eng. “We are witnessing an important step in the industry's collaborative efforts towards infrastructure sharing. Our partnership will elevate TM’s 4G mobile proposition to deliver exceptional customer experience for home, SME, and enterprise customers. It will complement our 5G offering, and pave the way for greater innovation and collaboration, to deliver solutions and services for all Malaysians," said Datuk Imri.
TM's addresses data breach of Unifi mobile customers contact information
Telekom Malaysia (“TM” or “the Group”) has been made aware of a data breach (specific to contact information only) on 28 December involving a limited amount of Unifi Mobile customers’ information. After investigations, TM has found 250,248 Unifi Mobile customers to be affected in this data breach, constituting both individual customers as well as SMEs. The type of data that was breached involved customer names, phone numbers and emails. No other information was breached. TM confirms that the breach has been contained and have taken steps to minimise the potential impact to these 250,248 customers. The specific customers affected have been notified. Customers who have not received any notification are not impacted. TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); and the Malaysian Communications & Multimedia Commission (MCMC)). While additional security measures have been put in place to isolate the risk and protect our customers, we wish to inform that our customers did not experience any service disruptions in this incident. TM is closely monitoring the situation and is conducting additional assessments. We advise customers to take extra precautions when receiving communications from unknown parties, as well as to secure their online information at all times. The privacy and security of TM’s customers remain our highest priority and we take such matters seriously. We will continue to strengthen and ensure our data security framework, policies, systems and processes are continuously benchmarked against Bank Negara Malaysia's Risk Management in Technology (RMiT) standard and ISO27001, as well as other global standards to prevent such occurrences.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!