07 Dec 2022
TM One Smart Healthcare solutions to enhance digital patient experience at Ramsay Sime Darby Health Care
Malaysia’s first healthcare provider to leverage TM One Smart Patient Suite solution
TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (TM), today inked a Memorandum of Understanding (MoU) with Ramsay Sime Darby Health Care (“RSDH”) to collaborate on Smart Healthcare and other business solutions for the RSDH group of hospitals.
The MoU was signed by Shazurawati Abd Karim, Executive Vice President of TM One, and Peter Hong, Group Chief Executive Officer, RSDH.
Aimed at improving patient experience and enabling innovative transformation for essential in-patient services, the collaboration marks the first in Malaysia to leverage TM One’s Smart Patient Suite solution, by harnessing the power of the Internet of Things (IoT) to provide automation and surround control.
Shazurawati Abd Karim, Executive Vice President, TM One said, “We are honoured to be working with RSDH to serve as the enabler of their next advantage today and tomorrow, bringing Malaysian healthcare and digital progress for all. TM One’s Smart Patient Suite, under its Smart Healthcare solutions, enables users to customise their in-patient environment for a more positive patient care experience.”
Peter Hong, Group Chief Executive Officer, RSDH, said, "We are pleased to mark a milestone with this collaboration, as ParkCity Medical Centre will be the first hospital under the Group to pilot TM One’s Smart Patient Suite solution. Given the evolving nature of the healthcare system, we strive to continuously offer solutions that will elevate our patients' experiences by accommodating their needs through the adaptation of digital technology. Backed by TM One’s comprehensive digital support, we are confident that this will contribute to driving the evolution of Malaysia’s healthcare ecosystem moving forward.”
TM One is also looking into the co-creation of smart solutions that will offer predictive and preventive intervention, as well as improve monitoring and medication adherence. Wellness wearables, for example, will allow high-risk patients who have received care at medical facilities to transition as outpatients quicker and continue self-monitoring in the comfort of their homes, with healthcare professionals leveraging real-time analytics for patient care administration.
“Technology is reshaping the relationship between patients, healthcare providers, and the healthcare system, enabling us to move towards patient-centric, prevention-focused and outcome-driven healthcare. The Internet of Medical Things (IoMT), will empower healthcare providers with data and analytics to improve the quality of patient care while maximising operational efficiency,” added Shazurawati.
This two-year collaboration with RSDH follows the launch of TM One’s Sphere Programme, which brings together Malaysia’s leading technology and smart solution partners to create an ecosystem that will help springboard enterprise and government sector innovative transformation. Since its launch in October 2022, the alliance has registered close to 50 partners.
“At TM One, we look forward to collaborating with partners to offer innovative healthcare solutions to the public. The digital transformation of enterprises and the government sector will change the way they serve today’s digitally-enabled customers and communities,” Shazurawati concluded.
YOU MAY ALSO LIKE
TM Wins Asia Best Employer Brand Awards 2023
KUALA LUMPUR, 3 October 2023 – TM is proud to have received the Best Employer Brand Award at the prestigious Asia Best Employer Brand Awards held in Singapore recently. The award acknowledges TM’s commitment to nurturing employee growth, continuous learning, and fostering a high-performance culture. Commenting on the award, Sarinah Abu Bakar, Chief Human Capital Officer, TM said, “Our TM employees are the driving force behind our success. The recognition at Asia Best Employer Brand Awards 2023 reaffirms our dedication to the growth and well-being of every Warga TM. People are at the core of our business strategy. This investment in our workforce is not solely targeted at their personal and professional development, but also aims to instil the right competencies that underpin our business performance. The award reflects our relentless pursuit of excellence and transformation towards becoming a TechCo, not only in Malaysia but also throughout the region.” “On behalf of TM’s management team, I would like to extend our heartfelt gratitude to all Warga TM, whose dedication and hard work have made this achievement possible. Our unwavering commitment to becoming the best and an exceptional employer continues as we aspire to grow and succeed together,” Sarinah concluded. Nurturing employee personal development and growth is an essential aspect of TM’s efforts that highlights HR’s pivotal role in shaping positive business outcomes. Over the years, TM has introduced a culture that values high performance, continuous learning and digitalisation, aligning with the Agile work approach to empower teams for greater flexibility and productivity. As TM steers towards the next level of growth, it remains committed to investing in future skills to further enhance the Company’s business performance. The Asia Best Employer Brand Awards 2023, hosted by the Employer Branding Institute and World HRD Congress, honour organisations for their exceptional contributions in talent management, development, and innovation. Award recipients were chosen by a panel of jury members following a comprehensive evaluation and assessment of their performance over the past 24-months.
Business going digital: unifi kicks off its business webinar series for 2021 with reboot 5.0
unifi Business Club (uBC) kick off its 2021 webinar series with REBOOT 5.0, focusing on how businesses could build and retain customer loyalty in this digital age unifi continues its efforts in empowering Malaysian SMEs through complete business solutions, helping them to become sustainably-ready and economically-resilient. With that, unifi aims to enable the digital transformation of SMEs with not just products and solutions but also support programmes. Today, unifi, via its one-stop business community for SME, unifi Business Club (uBC), organised REBOOT 5.0, which focuses on how businesses could build and retain customer loyalty during these times of adversity. Ignatius Ong, Chief Executive Officer of Touch & Go Digital, Khalil Jaffri Muhammad Muri, Head of Retail Business Division of Petronas Dagangan, and Khaidhir Elias, Value Program Lead of unifi SME, shared their point of views and insights on enhanced customer loyalty for the digital future. Speaking at the event, Khaidhir said: "As the leading telecommunications service provider for Malaysian SMEs, unifi continues to organise programmes such as business webinars which are very relevant in today's landscape towards accelerating digital economy. This REBOOT 5.0 webinar series is a not to be missed online event, specially organised for our business customers. This is part of our commitment to facilitate the digital adoption and digitalisation of our business customers towards accelerating their growth. More programmes by uBC are in the pipeline, so stay tuned!" "Through uBC, unifi supports local SMEs by equipping them with the right skills and knowledge in ensuring business owners stay ahead of the competition in this digital age. This is in line with the unique role of Telekom Malaysia Berhad (TM) as the enabler of Digital Malaysia and in support of the Government's nation-building initiative including MyDIGITAL," he added. uBC acts as a one-stop business community for all SME needs to grow digitally. The community provides practical solutions and support, connects SMEs to various business associations and supporting agencies to enable them to grow and realise their full potential. Serving close to 400,000 businesses of all industries and sizes, unifi also provides value-added solutions offerings by leading industry experts to uBC members through various upskilling and reskilling avenues, to help them adopt digital tools with ease. Among these learning avenues for SMEs are the free live webinar series, Sembang Business and REBOOT sessions. Sembang Bisnes is a live Q&A and sharing session with reputable SME entrepreneurs, while REBOOT is a dedicated webinar session with industry experts, aimed at helping uBC members and SMEs gain business knowledge. Both are conducted live via unifi Business Club various social media accounts. Through its strong partnerships, unifi gathers industry leaders to discuss the current economic landscape, business-related queries and share valuable advice with the audience. Past sessions featured notable representatives from MDEC, SME Bank, KryptoPOS, enginemailer, TM Info Media Sdn Bhd (TMIM) and Digital Marketing Consultancy (DMC). To tune in to the upcoming free live webinars and learn more about how to stay ahead in the market with unifi, visit unifi Business Club Facebook page at www.facebook.com/unifibusinessclub.
TM Celebrates Aidilfitri 2025 with “Salam Teristimewa”, Empowering Autistic Community through AI and Art
KUALA LUMPUR, 2 April 2025 – This Hari Raya Aidilfitri, Telekom Malaysia Berhad (“TM” or “the Group”) presents “Salam Teristimewa”, a special campaign that brings together creativity, inclusion and innovation to celebrate the unique talents of Malaysia’s autistic community. Adding further meaning to the celebration, this year’s campaign also coincides with World Autism Acceptance Month in April. In supporting this, TM is collaborating with NakSeni, a social enterprise dedicated to empowering artists with disabilities, to shine a spotlight on three creative autistic individuals—Izzati Shahrin, Yuri Azzari, and Maria Soo. Rich in emotion, colour and individuality, their original artworks have been transformed by TM into dynamic, animated expressions using generative AI tools. These animated visuals offer an immersive glimpse into how neurodiverse individuals interpret themes such as festive joy, human connection and the feeling of belonging, among core elements of Aidilfitri that resonate will all Malaysians. Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “This Aidilfitri, we are celebrating the power of expression, inclusion, and how technology can and should be used to uplift lives. We believe that every voice, especially those less heard, has a story worth sharing. Through “Salam Teristimewa”, we are humbled to raise awareness around autism acceptance to foster a greater understanding of neurodiversity and promote a more inclusive society. “This initiative reflects TM’s broader aspiration to become a Digital Powerhouse by 2030, where innovation is not just about advancing technology, but about creating meaningful impact for communities. By harnessing the latest AI video generation tool, we have reimagined how art and technology can intersect to amplify underrepresented voices, and offer all Malaysians a new, heartfelt perspective on Raya,” added Amar. As part of the campaign, the public is invited to view the animated artworks on TM’s official social media platform via @mytmgroup or via the QR code below. Each piece offers a window into the autistic artists’ perspectives, blurring the line between technology and human emotion and creating a celebration that is truly teristimewa.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!