24 May 2022
TM One poised to offer comprehensive data centre capacity and data sovereignty for the government’s digital transformation
As the sole local CSP, TM One will ensure data sovereignty and greater trust, privacy and security in the migration and storage of Government and citizen data
With the Malaysian Government’s Cloud Framework Agreement (CFA) formalised, the appointed Cloud Service Providers (CSPs) and Managed Service Providers (MSPs) must now demonstrate their strategic offerings to potential clients.
Anticipating the extended capabilities needed to implement the Government’s strategic shift to cloud, TM One, the enterprise and public sector business arm of Telekom Malaysia Group (TM), continues to expand its data centre portfolio. Furthermore, as the sole local CSP, TM One’s established in-country data centres, infrastructure and services ensure that all operations and transactions are independent of foreign regulations or third-party policies and requirements – which imparts greater agility and trust in the migration and supervision of Government and citizen data.
Imri Mokhtar, Group Chief Executive Officer of TM said, “As Malaysia’s leader in end-to-end cloud and data centre services, we are committed to strengthening our digital offerings to meet the Government’s MyGovCloud requirements. Investing into the growth of our data centres will enable us to manage the volumes of public data throughout and after the migration process. Our locally-based infrastructure and cloud services also enable us to support the unique needs of the Malaysian Government, especially on data sovereignty.”
With several carrier-neutral data centre facilities in Malaysia and one in Hong Kong that operate as multi-cloud providers for various hyperscalers, TM One is on course to launch its tenth centre, which will be a Tier III/Rated 3 Data Centre, anticipated to be unveiled in Q3 2022. With no less than 3MW of power and the ability to accommodate 700 equipment racks, this data centre will aim to improve power efficiency through its cooling system design which runs on modular air-cooled chillers. Across the board, TM One continues to strive towards achieving lower Power Usage Effectiveness (PUE) while meeting the SLA of the customers.
Similar to TM’s other globally certified hyperscale data centres in the Klang Valley, Iskandar Puteri and Brickfields, this new centre will also conform to security standards and certifications including ISO27001, PCI DSS, DCRA and TVRA which will safeguard the Government’s data and assets.
Shazurawati Abd Karim, Executive Vice President of TM One said, “This latest edition to TM One’s data centres will include enhanced data security capabilities through TM One’s Cyber Defence Centre (CYDEC), addressing the Government’s potential risk areas including cybersecurity, compliance, privacy, ethics and social responsibility. To facilitate the transformative journey of individual Government agencies, TM One’s Professional Services team, along with our partner MSP, Cloud Connect, will work closely with these agencies on Cloud Design Planning, Migration Services, and Workload Optimisation Services, customising the solutions and experiences to the unique needs of each agency.”
Cloud Connect, a local cloud broker and software engineering company will partner with TM One as its dedicated MSP. Having worked with service providers, enterprises, small-and-medium businesses, as well as Government agencies for a decade, Cloud Connect has a proven track record of implementing multiple enterprise integration projects, bringing together the right people, processes, and technological capabilities. This makes Cloud Connect the perfect fit to deliver TM One’s end-to-end cloud infrastructure and services to Government institutions in their transformation journey.
Also addressing the importance of data residency, locality and sovereignty in the MyGovCloud endeavour, Shazurawati explains, “Our hyperscaled and intelligent cloud solutions and data centre facilities are governed by the laws of Malaysia, which guarantees data sovereignty and privacy for the Malaysian Government and its citizens. This removes the need and risk of foreign laws and policy intervention or inclusion, ensuring data privacy and security, while enabling greater flexibility and agility in Government services.
“With our deep understanding of the Malaysian landscape and a full suite of established services and infrastructure, we are confident that our infrastructure, solutions, and partnership with Cloud Connect will enable the Government to reach their next advantage, today and tomorrow,” she concluded.
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TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (“TM”), was named the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year for 2022. The award was decided based on a series of detailed evaluations following Frost & Sullivan’s best practices criteria, in which TM One excelled as a service partner in addressing Malaysia’s enterprise and government sector cybersecurity needs. “TM One is recognised based on its extensive cybersecurity capabilities and resources. With a full suite of cybersecurity services and infrastructure, coupled with a deep understanding of the Malaysian market landscape, TM One continuously upholds a strong reputation of effectively addressing its customers’ security needs,” said Anh Tien Vu, Industry Principal, Global Cybersecurity Research Team at Frost & Sullivan. Shazurawati Abd Karim, Executive Vice President, TM One, said: “We are honoured to receive the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year Award. With cybersecurity emerging as a top priority for organisations in their transformation journey, we are committed to growing our end-to-end solutions so that we can provide our customers digital freedom and peace of mind as they expand their businesses in the digital space. Understanding their unique business needs, we work with organisations to assess their cybersecurity capabilities and provide advisory services through our dedicated TM One Cyber Defense Centre (CYDEC) – helping them make the right choices to respond to cyber threats more effectively.” Addressing Cybersecurity Gaps among Enterprises and Public Sector More Malaysian organisations are now investing heavily in cybersecurity. As they become increasingly present and vulnerable in the digital space, organisations need to adopt a stronger security posture in their information technology, operational technology, and cloud infrastructure capabilities. Shazurawati said, “One of the key challenges for organisations is the shortage of in-house security expertise, professionals, and tools, requiring them to outsource their security operations. By working closely with customers to assess their security posture, technology maturity, and business needs, TM One offers customised solutions for managed security services, consultation and advisory, and other value-added services to help them navigate today’s complex technological landscape.” TM One is also strengthening the public sector’s cybersecurity, working alongside the Malaysian Government to enhance digital connectivity and smart innovations for cities and industries to propel the nation towards becoming a digital economy. In addition to connectivity, TM One continues to invest in local data centres, digital infrastructure and services, ensuring data sovereignty remains within Malaysian borders while bringing global best practices to the nation’s public sector. Its investments to strengthen Malaysia’s Critical National Information Infrastructure (CNII) is one of its efforts to protect government and public data, with its cybersecurity solutions developed in compliance with Bank Negara Malaysia’s Risk Management in Technology (RMiT) policy and the Personal Data Protection Act 2010 (PDPA). Anh Tien Vu said, “One consideration that stood out for Frost and Sullivan was that TM One has earned endorsements and collaborations from local cyber authorities, such as Cybersecurity Malaysia and the National Cyber Security Agency (NACSA) of Malaysia through its implementation of best practices, and world-class infrastructure backed by experts. Frost & Sullivan commends TM One’s steadfast efforts in providing cybersecurity services that exemplify this implementation of best practices, which have benefited customers and communities tremendously.” “On top of developing our own end-to-end solutions, TM One continues to strengthen its partnership ecosystem, collaborating with companies from various security domains to diversify its offerings and coverage. This includes FNS Value Co. Limited, the sole distributor of its Blockchain Secure Authentication solution in Malaysia, which helps secure digital transactions and online credentials, and Telefónica Tech – a global leader in cybersecurity, Cloud and IoT, as a partner in delivering Digital Risk Protection,” explained Shazurawati. “Our efforts to expand our cybersecurity services and to provide customers with cutting-edge security reflect our commitment to tackling today’s growing cybersecurity concerns. With next-gen technologies such as 5G opening up both new opportunities and threats, TM One is poised as the enabler for organisations’ next advantage and security, today and tomorrow,” she concluded.
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