As the sole local CSP, TM One will ensure data sovereignty and greater trust, privacy and security in the migration and storage of Government and citizen data
With the Malaysian Government’s Cloud Framework Agreement (CFA) formalised, the appointed Cloud Service Providers (CSPs) and Managed Service Providers (MSPs) must now demonstrate their strategic offerings to potential clients.
Anticipating the extended capabilities needed to implement the Government’s strategic shift to cloud, TM One, the enterprise and public sector business arm of Telekom Malaysia Group (TM), continues to expand its data centre portfolio. Furthermore, as the sole local CSP, TM One’s established in-country data centres, infrastructure and services ensure that all operations and transactions are independent of foreign regulations or third-party policies and requirements – which imparts greater agility and trust in the migration and supervision of Government and citizen data.
Imri Mokhtar, Group Chief Executive Officer of TM said, “As Malaysia’s leader in end-to-end cloud and data centre services, we are committed to strengthening our digital offerings to meet the Government’s MyGovCloud requirements. Investing into the growth of our data centres will enable us to manage the volumes of public data throughout and after the migration process. Our locally-based infrastructure and cloud services also enable us to support the unique needs of the Malaysian Government, especially on data sovereignty.”
With several carrier-neutral data centre facilities in Malaysia and one in Hong Kong that operate as multi-cloud providers for various hyperscalers, TM One is on course to launch its tenth centre, which will be a Tier III/Rated 3 Data Centre, anticipated to be unveiled in Q3 2022. With no less than 3MW of power and the ability to accommodate 700 equipment racks, this data centre will aim to improve power efficiency through its cooling system design which runs on modular air-cooled chillers. Across the board, TM One continues to strive towards achieving lower Power Usage Effectiveness (PUE) while meeting the SLA of the customers.
Similar to TM’s other globally certified hyperscale data centres in the Klang Valley, Iskandar Puteri and Brickfields, this new centre will also conform to security standards and certifications including ISO27001, PCI DSS, DCRA and TVRA which will safeguard the Government’s data and assets.
Shazurawati Abd Karim, Executive Vice President of TM One said, “This latest edition to TM One’s data centres will include enhanced data security capabilities through TM One’s Cyber Defence Centre (CYDEC), addressing the Government’s potential risk areas including cybersecurity, compliance, privacy, ethics and social responsibility. To facilitate the transformative journey of individual Government agencies, TM One’s Professional Services team, along with our partner MSP, Cloud Connect, will work closely with these agencies on Cloud Design Planning, Migration Services, and Workload Optimisation Services, customising the solutions and experiences to the unique needs of each agency.”
Cloud Connect, a local cloud broker and software engineering company will partner with TM One as its dedicated MSP. Having worked with service providers, enterprises, small-and-medium businesses, as well as Government agencies for a decade, Cloud Connect has a proven track record of implementing multiple enterprise integration projects, bringing together the right people, processes, and technological capabilities. This makes Cloud Connect the perfect fit to deliver TM One’s end-to-end cloud infrastructure and services to Government institutions in their transformation journey.
Also addressing the importance of data residency, locality and sovereignty in the MyGovCloud endeavour, Shazurawati explains, “Our hyperscaled and intelligent cloud solutions and data centre facilities are governed by the laws of Malaysia, which guarantees data sovereignty and privacy for the Malaysian Government and its citizens. This removes the need and risk of foreign laws and policy intervention or inclusion, ensuring data privacy and security, while enabling greater flexibility and agility in Government services.
“With our deep understanding of the Malaysian landscape and a full suite of established services and infrastructure, we are confident that our infrastructure, solutions, and partnership with Cloud Connect will enable the Government to reach their next advantage, today and tomorrow,” she concluded.
YOU MAY ALSO LIKE
TM ELEVATES ITS GLOBAL STANDING, ATTAINS OPEN API DIAMOND CERTIFICATION FROM TM FORUM
KUALA LUMPUR, 18 June 2024 – TM achieves TM Forum Open API Diamond Conformance Certification with 60 certified APIs, surpassing industry giants. This milestone underscores the company's commitment to industry standards and innovation. TM Forum Open API enables seamless connectivity, interoperability and portability across complex ecosystem services. This “API-first” approach fosters collaboration and simplifies integration for developers. With over 770,000 downloads by over 2,700 companies worldwide, TM Forum’s Open APIs are a game changer for the industry. By achieving this certification, TM actively contributes to this global shift. While at the TM Forum: Ignite conference in Copenhagen, Ivan Chong, TM’s Chief Information Officer (CIO) commented, “This certification aligns with our aspiration of becoming a Digital Powerhouse by 2030. We have established a reusable API framework, streamlined high-volume custom APIs and consolidated siloed API gateways into a single cohesive gateway, strengthening our platform play approach. This boosted our system response time by 34%, exemplifying a truly ‘plug and play’ technology capability.” “The standardised Open APIs, tested in real-world deployment, enable faster time to market with 100% reusable and secure APIs from a curated catalogue. For example, by exposing API capabilities such as Digital Solutions to third-party partners, we can accelerate the development of new products and services for Smart Cities, Smart Education and Smart Healthcare. This fosters the creation of more innovative solutions and new revenue streams while adhering to global industry standards,” added Ivan. TM's certification journey started with a Bronze in September 2023 with three APIs and quickly progressed to Diamond with 54 certified APIs in just seven months. Now at 60 certified APIs, TM demonstrates its dedication to agility, innovation, and collaboration. By joining 11 of the world's largest service providers including Vodafone, China Mobile and Telefónica, who have adopted TM Forum's suite of Open APIs for digital service management, TM solidifies its global recognition among industry leaders.
TM ONE COLLABORATES WITH PLANMALAYSIA TO ACCELERATE LOCAL SMART CITIES
KUALA LUMPUR, 29 NOVEMBER 2023 – TM One, the enterprise and government sector business solutions arm of TM, has entered into a collaboration with PLANMalaysia to enable local city councils harness smart innovations and create sustainable, efficient, and connected urban communities. The collaboration is the next phase in TM One’s efforts to accelerate the nation’s smart city aspirations and improve urban living across the country. As part of this collaboration, 29 local councils that were awarded as part of the Malaysia Smart City Recognition Programme during World Town Planning Day 2023, will have access to TM One’s Proof of Concept trials (POCs). Spanning a selection from TM One’s smart services suite, the POCs allow councils to test solutions suited to their localities, enabling them to make empowered decisions in their smart city development efforts. Shazurawati Abd Karim, TM One’s Executive Vice President said, “TM One has always been at the forefront of enabling the country’s smart city initiatives, helping councils nationwide push the boundaries of urban living through smart innovations. Among our recent success stories were Smart City projects in Ipoh, Pengerang, Seberang Prai, Kulai, Port Dickson and Subang Jaya, which experienced reduced time in traffic, lower carbon emissions, and improved response efficiency through solutions such as TM One’s Smart Traffic Management and Smart Surveillance.” Building on these successes, TM One will be offering POCs for the following services: 1. Unified Enforcement System – automation and insight analysis of various local council operation enforcement services that help local councils manage larger communities better; 2. Smart City App – a one stop app for local councils’ e-government services; and 3. Smart Workforce – a system that helps local councils manage field teams in real-time. These services will help councils in their journey towards becoming full-fledged smart cities, as well as improve overall efficiency in their operations and services to their communities. “Through these POCs, we aim to help the government implement Smart Services in more locations, bringing these technologies closer to everyday Malaysians and improving their way of life. This reflects TM’s role in powering a digital nation and enabling transformation for communities, businesses and Government,” concluded Shazurawati.
ACES Awards 2022 recognises TM R&D as the innovative tech company of the year
In recognition of its transformative approach to software and technology that can lead to the creation of new approaches and prospects Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM), recently won the Innovative Tech Companies of the Year Award at the Asia Corporate Excellence and Sustainability Awards (ACES) 2022, organised by MORS Group. The award was conferred to TM R&D in recognition of its transformative approach to software and technology, demonstrating that its tech innovations can lead to the creation of new approaches and prospects. Dr Sharlene Thiagarajah, Chief Executive Officer, TM R&D accepted the award from Shanggari B., Chief Executive Officer of MORS Group and Luis Nieto, one of the juries for the ACES Awards 2022. “This is a proud moment for the TM R&D team. Winning this award illustrates that we are on the right track. The transformative approach in our work will help propel Malaysia to be a nation of producers, instead of consumers. Our ability to produce will lead to greater sustainability of our country,” Dr Sharlene expressed her gratitude on receiving the award. “Our achievements are shaped by the discipline, focus and determination we have instilled, and I would like to thank our team for their commitment towards excellence.” TM R&D is a world-class R&D company that helps businesses solve operational issues and co-create solutions for the global market. It focuses on intelligent platforms, IR4.0 technologies and connectivity to create smarter business ecosystems. The company strives to stay relevant with new innovative solutions that the market cannot do without and takes on projects that provide multifold benefits to organisations. Among its strengths is the local in-house talents that can make, create and innovate as well as provide thought leadership on infrastructure for the future. Acknowledging that nurturing talent is crucial to the business, TM R&D also offers emerging skills learning and development programmes such as Artificial Intelligence (AI), Machine Learning, Data Science & Analytics and Data Engineering for its employees. Because its products and solutions are developed in-house, TM R&D is able to customise its innovations based on customers’ needs, addressing their specific pain points and meeting their customers demand (B2B2C) – embracing the Group’s aspiration of becoming a human-centred TechCo. Every product and solution that is developed contains embedded security, analytics and AI hence expanding its functionalities and delivering maximum benefits to the users. TM R&D’s main aspiration is to create and deliver the next Unicorn for TM and ultimately for Malaysia. To support this, it holds fast to the three (3) pillars of its business, which are exploratory research, co-creation with industry, and commercialisation thus making life and business easier with smarter ecosystems to enrich humanity and bring progress to nations. The ACES awards is among the most prestigious accolades that recognise inspiring leaders and sustainability advocates cross-industry across Asia. The awards value services and achievements of businesses of any nature respected for their contributions to their communities and the world. For more info about ACES Awards, visit https://www.acesawards.com/.