02 Mar 2018

TM One is services partner and managed services provider of the year

TM One is services partner and managed services provider of the year Article Header
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TM One

Awarded honours at Cisco Partner Appreciation Dinner 2018

TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently was recognised by Cisco as its Services Partner and Managed Services Provider of the Year 2017 for Malaysia at the Cisco Partner Appreciation Dinner.

Commenting on the latest recognition, Azizi A Hadi, Chief Executive Officer of TM One said, "It is our great honour to receive these outstanding awards from Cisco. These awards appropriately depict TM ONE's role as the only enabler for businesses to realise the full potential of their digital opportunities. It is also a strong testament to our commitment in providing trusted business solutions to our enterprise and public sector customers leveraging on Cisco's leadership in technology and innovation to drive digitalisation."

"Over the years, we have established many collaborative efforts and TM One will continue to leverage on strategic investments with Cisco towards delivering seamless digital experience and integrated business solutions for business communication needs, true to TM's vision of "Making Life and Business Easier, for a Better Malaysia"," Azizi added.

Meanwhile, Naveen Menon, President of Cisco ASEAN, stated, "Malaysia is one of the most digitised nations in Southeast Asia. We are excited to see Cisco technology growing and delivering the digital journey for governments, large enterprises and small / medium businesses across Malaysia. Our continued partnership with TM One is critical for us to further drive the digital transformation of all industries."

Through TM One, TM enables its customers and partners' digital journey with seamless vertical and horizontal solutions toward their digital transformation. Positioned as the only enabler for businesses to realise their full potential of their digital opportunities, TM One offers solutions based on Cisco's leading technology in the areas of Networking, Collaboration, Security, Wireless and Mobility as part of its portfolio in helping Malaysian enterprises effectively grow their digital business at an effective cost. TM One is also Cisco's Certified Gold Partner and the first partner to sign as the Managed Services Provider for Cisco Meraki in Malaysia.

For more information on TM One and its product offerings, log on to www.tmone.com.my/

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Employees of TM at Menara TM One, Damansara and Kepayan, Kota Kinabalu tested positive for Covid-19

Telekom Malaysia Berhad (TM) confirms two (2) positive cases of Covid-19 amongst its employees. One of the affected employees is based at Menara TM One in Damansara, Kuala Lumpur and the other is at its Kepayan office in Kota Kinabalu, Sabah. Both employees are currently under quarantine and receiving treatment at Government quarantine and medical facilities. TM management and staff are together praying for their speedy recovery. TM has taken proactive measures to mitigate further spread of the virus and keep our customers, staff and communities safe. At Menara TM One, all occupants were immediately evacuated and the office building closed for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by the Ministry of Health (MoH).  TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases recently. Following these two new positive cases, detailed contact tracing is being carried out by the MoH, assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action. In ensuring continued services to our customers, TM employees at the affected states and areas have reverted back to Work From Home (WFH) arrangement utilising digital channels and online productivity tools. Meanwhile, critical function employees (contact centre, field teams for service installation and restoration) shall continue working in compliance to Government and TM's added safety protocols and guidelines. TM would like to remind everyone at all times to keep safe social distance, hygiene and adhere to the Standard Operating Procedures (SOPs) as advised by the Government. TM has taken and will continue to take all necessary measures to ensure the health and safety of our customers, employees and community.

TM One Smart City Summit 2022: accelerating the transformation of townships into smart cities through partnership with local authorities

Themed ‘Solutions Built for Citizens’, TM ONE City LEAP Summit is TM’s initiative to support the Ministry of Housing and Local Government's (KPKT) aspirations in strengthening the ‘Liveable Malaysia’ agenda ​TM ONE, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) recently hosted the City LEAP Summit 2022, with the aim of boosting smart city execution by local city and municipal councils (PBT). The two-day event, held in Genting Highlands, was the second time the summit was organised, and was attended by a total of 60 participants from 26 PBTs nationwide. Held under the theme of ‘Solutions Built for Citizens’, the summit, which focuses on sustainability and improving the quality of life for citizens, constitutes one of TM ONE’s initiatives to take Malaysia’s Smart City transformation forward by supporting the Ministry of Housing and Local Government's (KPKT) aspirations for a “Liveable Malaysia”. Lined up were curated programmes, aimed at empowering collaboration amongst local authorities to adopt new global trends and accelerate the implementation of smart cities in their respective localities. This event builds on the first City LEAP Summit in 2020, held in Langkawi, prior to the COVID-19 Movement Control Order (MCO). The inaugural event, among others, featured demonstrations of 11 Smart Services use cases on the island managed live from the Integrated Operations Centre (IOC). The 2022 summit was attended by Kamaruzaman Umar, Deputy Secretary General of KPKT who represented YB Dato' Sri Reezal Merican Naina Merican, the Minister of Housing and Local Government, together with several key representatives from the ministry and government bodies including the State Secretary’s Offices (SUK) and State Economic Planning Units (UPEN) from various states. This year's City LEAP Summit provided insights into best practices as well as use cases of effective planning and execution of a smart city with talks by Bapak Setiaji, Chief of Digital Transformation Office, Ministry of Health, Republic of Indonesia who previously was the Head of Jakarta Smart City; and multi-award winning Smart Cities and IoT industry expert, Dr. Mazlan Abbas, who is also co-founder and CEO of FAVORIOT Sdn. Bhd. In addition, the event featured two comprehensive knowledge sharing sessions by Md Farabi Yussoff Md Yussoff, Head of Smart City Unit from PLANMalaysia (Federal Department of Town and Country Planning), and Mohamad Rejab Sulaiman, Vice President, Product & Innovation of TM ONE. They shared their expertise in the smart city standard benchmarks, integrated digital solutions and end-to-end technology for smart cities. In welcoming the delegates, Ir. Ts. Azizi A. Hadi, Chief Operating Officer of TM, said: “The development of a planned, integrated and holistic smart city is both timely and important. It helps to ensure that Malaysia is always in line with the current global urban development. Urban development extends beyond just making the city smarter; we must also ensure that the city leverages technology innovatively and creatively to provide a more liveable Malaysia.” He reiterated that with existing assets of the TM Group, including the widest broadband network infrastructure, submarine cables, telecommunication towers, cloud computing, data centres and cybersecurity, TM One is primed to provide world-class services and more effective solutions to local authorities. Besides that, with its services and solutions aligned with the objectives of the Malaysia Smart City Framework (MSCF), TM One is well positioned to assist PBTs in achieving most of the Smart City standard indicators (ISO 37122:2019). In his opening speech, Kamaruzaman said: “The success of a smart city lies in its implementation and requires coordinated efforts across three layers within the government; namely federal, state and local governments. Nevertheless, the participation of the private sector and industry players are equally important in the smart city ecosystem.” He also highlighted that public-private partnership is one of the most effective platforms to advance smart city implementation, and closer collaboration is needed between all relevant parties to accelerate smart city development in the country. Commenting on the summit, Shazurawati Abd Karim, Executive Vice President of TM One said: “Through this event, we aspire to produce a clear human-centred technology Smart City action plan that can be implemented and driven together between PBTs and TM One this year and beyond. We are passionate and ready to co-create a more comprehensive suite of smart city solutions, providing the best services to the people, supporting the business community while achieving environmental sustainability.” Other highlights of the City LEAP Summit 2022 include: TM One Smart City Solutions showcase throughout the summit including Smart Parking (SPARKS), Smart Street Light System (SLIMS), Smart Surveillance, Smart Water Management, Smart City Dashboard, Fleet Management System (FMS), and many more. The delegates also experienced these end-to-end smart city management and professional services through a mobile app, created specifically for this year’s programme. The Smart City Clinic, where subject matter experts and technologists from TM One had one-to-one sessions with the local authorities to delve into digital transformation action plans and solutions best suited to the needs of their city and community. During the opening ceremony, Kamaruzaman and all delegates also witnessed the signing ceremony of a Memorandum of Understanding (MoU) between Majlis Bandaraya Ipoh (MBI) and TM One for three services - Smart Traffic Analytics & Recognition System (STARS), Mobile Field Workforce (FORCE) and Business Process Outsourcing (BPO). In addition to executing the solutions, TM One will also provide professional and managed services to reduce the challenges encountered by MBI. For more details on TM One’s Smart City solutions, visit https://www.tmone.com.my/solutions/smart-services/smart-city/

TM and NCT Group Expand Partnership to Deliver Smart, Sustainable Industrial Parks Across Malaysia

Selangor, September 17, 2025 – Telekom Malaysia (TM), via its enterprise and government solutions arm TM One, and NCT Group of Companies (NCT Group), through its wholly owned subsidiary NCT AI Sdn Bhd, have signed a Memorandum of Collaboration (MoC) to extend smart industrial park solutions nationwide.   Building on their 2022 agreement for the NCT Smart Industrial Park (NSIP) in Selangor, this expanded partnership will see TM deliver not only advanced connectivity, but also smart solutions, cloud, and ICT services to modernise NCT’s operations and enhance customer experiences across its wider developments, including NCT Innosphere within the Delapan Special Border Economic Zone in Kedah and the Group’s corporate headquarters.   Together, NCT and TM will also co-develop go-to-market strategies to position NCT’s Smart Industrial Parks as future-ready investment hubs, attracting global and local industries, and replicating the model across Malaysia to drive economic growth, sustainability and digital adoption.  The MoC was formalised at the Smart City Expo Kuala Lumpur 2025 between Simon Chan, NCT Group’s General Manager of Sales & Marketing and Megawati Norhashim, TM One’s Vice President for Enterprise Business, and witnessed by Dato’ Sri Yap Ngan Choy, NCT Group’s Founder & Group Managing Director, TM’s Members of the Board Datuk Bazlan Osman and Dr. Tunku Alina Raja Muhd Alias, together with Amar Huzaimi Md Deris, TM’s Group CEO.  Amar Huzaimi Md Deris shared, “This partnership reflects TM’s role not just as a connectivity provider, but as the enabler of smart industrial ecosystems. This partnership reflects TM’s role not just as a connectivity provider, but as the enabler of smart industrial ecosystems. With our Vision AI, Intelligent Operations Centre, intelligent building management systems and other smart solutions, we are powering NCT’s Smart Industrial Parks into fully integrated, future-ready hubs for businesses and communities. This is how we deliver on our aspiration to be a Digital Powerhouse by 2030, creating platforms that drive Malaysia’s digitalisation, sustainability and industrial growth."  Dato’ Sri Yap Ngan Choy said, “Our first undertaking with TM established a clear direction to redefine Malaysia’s industrial park landscape, with the goal to create a national model for smart, sustainable and digitally driven industrial growth. As a result, NSIP today is well on its way to becoming a competitive regional hub for high-value industries, innovation-led enterprises and global investors aligned with the Malaysia Smart City Framework. With this new collaboration, we expect to advance the progress made to-date and strategically extend the success of that model. This reflects our commitment to supporting Malaysia’s digital transformation, while moving towards a low-carbon economy.”  About NSIP NSIP is currently equipped with high-speed fibre connectivity, public 5G coverage, IoT-enabled networks, and an AI-powered security ecosystem equipped with panoramic cameras, licence plate recognition, thermal imaging, and real-time traffic monitoring. Complemented by integrated smart street lighting, traffic management, environmental sensors and a centralised Intelligent Operation Centre (IOC), along with solar-ready factories and green technologies, NSIP currently stands as one of Malaysia’s most advanced and sustainable industrial hubs.   Situated within the Integrated Development Region in South Selangor (IDRISS), NSIP is redefining industrial excellence. Focusing on smart technologies and green solutions, NCT Group and TM are committed to a partnership that will set new standards for the nation’s economic resilience.

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