15 Oct 2020

TM takes action to curb further Covid-19 spread; continues to serve the nation with essential services

TM takes action to curb further Covid-19 spread; continues to serve the nation with essential services Article Header
TM

Reactivates “Work From Home” nationwide following new cases recorded

Telekom Malaysia Berhad (TM) today confirmed that since its previous announcement on 11 October 2020, ten (10) further positive cases of Covid-19 have been recorded amongst its employees; bringing a total of 13 positive cases thus far. The newly affected areas include Menara TM and TM Annexe 1 in Kuala Lumpur as well as at a network node in Rawang. This is in addition to the earlier affected areas of Menara TM ONE in Damansara, Kuala Lumpur and Kepayan office in Kota Kinabalu.

From the 13 cases, the Company is pleased to announce that three (3) employees have been discharged from the hospital and quarantine centre they were admitted to, and are continuing their recovery and home-quarantine for 14 days. Meanwhile, the other ten (10) employees are currently receiving treatment.

Following the new positive cases, detailed contact tracing is being carried out by the Ministry of Health (MoH), assisted by TM's COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the affected employees. Identified close contacts are being contacted by MoH for further advice and action.

TM immediately took the necessary actions which include immediate closure of the affected premises for seven (7) days to facilitate thorough disinfection and sanitisation in accordance to the guidelines set by MoH. The disinfection and sanitisation works at TM Annexe 1 and the network node in Rawang have been completed on 14 October 2020, Menara TM ONE on 13 October, while the work at Menara TM is ongoing and expected to be completed by 5.00 pm today. TM offices in Sabah, Kedah and other Red Zone areas had been closed much earlier as proactive precaution in correspondence to the increasing cases there recently.

With immediate effect, TM is also activating "Work From Home" (WFH) arrangements for all Warga TM nationwide until 31 October 2020. On Monday, TM had implemented the same for TM employees in Selangor, Kuala Lumpur and Putrajaya, ahead of the Conditional Movement Control Order (CMCO) announced.

Commenting on the latest developments, Group Chief Executive Officer of TM, Imri Mokhtar said, "The sudden rise in cases amongst our Warga TM family, and indeed throughout the nation is of worrying concern. I join the Board, management and all Warga TM in praying for the speedy recovery of the affected employees as well as for the safety, protection and health of all Malaysians during these testing times. Meanwhile, we have taken immediate action and activated safety protocols for the buildings and areas affected. Most importantly for our employees, we are announcing working from home arrangements for all Warga TM nationwide effective today till the end of October. As TM provides essential services for the nation, our frontliners involved in critical functions serving our wide base of customers shall continue to work, adhering to the SOP guidelines from the authorities."

"Over 4,700 critical function employees at our TMpoints, contact centres, field teams for service installation and restoration continue to lead the front line in serving our community, businesses and Government in the Red Zones. This is even more important especially when many Malaysians are now back to working from home. To all the TM frontliners and the TM Covid-19 Response Team (CRT), our highest appreciation for stepping up in the line of duty, and our prayers for your safety and protection," he added.

TM is also providing free Covid-19 swab tests in collaboration with its panel of medical service providers for employees who may have been exposed to the virus. This is yet another proactive measure taken by the Company to curb the spread of the virus amongst its employees. Identified employees can undergo the test from 15 October 2020 onwards at a temporary drive-through facility set up at Menara TM. More facilities will be set up at other locations, if required.

TM would also like to remind everyone at all times to keep safe social distance, hygiene and adhere to the SOPs as advised by the Government. The Company urges everyone who has any symptoms to seek medical attention and not risk further exposure to their loved ones and anyone else. TM wishes for the safety and health of all Malaysians nationwide; together may we return stronger.

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TM ONE PARTNERS MINISTRY OF EDUCATION TO ELEVATE DIGITAL SKILLS THROUGH TVET PROGRAMS

KUALA LUMPUR, 30 October 2024 – TM One, TM’s enterprise and Government sector business solutions arm, has announced a strategic partnership with the Ministry of Education (MOE) to enhance Malaysia’s digital competencies, equipping students and educators from vocational colleges and secondary schools with essential digital skills that align with industry standards. The partnership, which was recently formalised through a Memorandum of Understanding (MoU) with MOE’s Technical and Vocational Education and Training (TVET) Division, targets critical areas such as artificial intelligence (AI), cloud computing, cybersecurity, and smart agriculture solutions. These initiatives will benefit both students and educators, ensuring Malaysia’s future workforce is ready to meet the demands of the digital economy. Shazurawati Abd Karim, Executive Vice President of TM One said, “We are pleased to collaborate with MOE to deliver industry expertise and digital infrastructures to uplift Malaysia’s TVET ecosystem. TM One will facilitate education and practical training on advanced technologies to the students and educators, preparing them for emerging digital trends and career opportunities. This aligns with the country’s transformation agenda and TM’s Digital Powerhouse aspiration to revitalise Malaysia’s talent and innovation ecosystem for a digitally enabled and globally competitive workforce.”    This collaborative effort includes industry placements for educators to develop their digital expertise as well as co-creation of learning modules, syllabi, and curricula revolving technology and telecommunications education, creating a sustainable skills development framework for the future. Leveraging TM’s extensive nationwide connectivity, TM One will also enhance MOE’s digital infrastructure at TVET institutions, fostering a modern learning environment through network enhancements and relevant digital solutions. This collaboration is expected to produce a highly skilled and digitally proficient workforce, positioning Malaysia as a leader across various sectors. Through this initiative, TM One and MOE are ensuring TVET students and educators are well-prepared with the right skills and certifications, providing greater digital access to students from all backgrounds and shaping a dynamic and digitally empowered Malaysia.

TM collaborates with Malaysia telecommunications tower providers for access to tower sites facilities

The strategic collaboration affirms TM’s commitment and readiness to drive Malaysia’s Digital Economy aspirations as the national digital infrastructure accelerator Telekom Malaysia Berhad (TM) marked another milestone as the national connectivity and digital infrastructure provider when its wholesale domestic and international business arm, TM WHOLESALE, entered into a collaboration with nine (9) tower providers (TowerCos), enabling access to tower sites facilities. The nine (9) TowerCos are the members of Persatuan Penyedia Infrastruktur Telekomunikasi (PPIT), namely D'Harmoni Telco Infra Sdn Bhd, Melaka ICT Holdings Sdn Bhd, Perlis Comm Sdn Bhd, Infra Quest Sdn Bhd, Perak Integrated Network Services Sdn Bhd, EdgePoint Towers Sdn Bhd, PDC Telecommunication Services Sdn Bhd, Desabina Industries Sdn Bhd and Yiked Bina Sdn Bhd. The ceremony was held recently in Johor Bahru attended by TM and nine (9) other TowerCos. TM was represented by Amar Huzaimi Md Deris, Executive Vice President, TM WHOLESALE, while the TowerCos were represented by: Dato' Haji Mohd Rehat Ahmad, Chief Operating Officer, D'Harmoni Telco Infra Sdn Bhd, who is also the President of PPIT Dato' Mohd Fauzi Yaakub, Deputy Chairman, Melaka ICT Holdings Sdn Bhd Dato' Ramli Abd Rahman, Managing Director, Perlis Comm Sdn Bhd Ab Aziz Yunus, Executive Chairman, Infra Quest Sdn Bhd Iwan Che Wan Che Ismail, Chief Executive Officer / Managing Director, Perak Integrated Network Services Sdn Bhd Muniff Kamaruddin, Chief Executive Officer, EdgePoint Towers Sdn Bhd Hasmunir Hamid, Acting Chief Executive Officer, PDC Telecommunication Services Sdn Bhd Shikh Badrudden Shikh Ismail, General Manager, Desabina Industries Sdn Bhd Azhan Abdul Hamid, General Manager, Yiked Bina Sdn Bhd Under the collaboration, the nine (9) TowerCos will provide TM with access to their tower sites, including land and rooftop facilities. This will enable TM to connect the towers with its high-speed fibre optic network to support high quality network performance and capability. Commenting on the collaboration, Amar Huzaimi said, "TM through TM WHOLESALE, is committed to ensuring our national telecommunication industry is provided with cutting edge connectivity and extensive fibre infrastructure solutions as a catalyst to accelerate the delivery of a high quality digital experience to all Malaysians, true to our role as national digital infrastructure accelerator. This will allow service providers to serve their customers with faster connectivity speed and greater bandwidth capacity for the current 4G and future 5G services nationwide. This partnership further demonstrates our commitment as the enabler of Digital Malaysia in supporting the country's digital aspirations, which include the Jalinan Digital Negara (JENDELA) and the Malaysia Digital Economy Blueprint (MyDIGITAL)." Meanwhile, Dato' Hj Mohd Rehat said, "TM has been a long-standing partner of PPIT for over a decade, and together, we have developed a high level of trust among each other. After a few series of fruitful discussions, PPIT and TM have once again agreed to ink a new collaboration to continue to work hand-in-hand in respect of the access to tower sites facilities."

TM receives national recognitions for its continous efforts in Energy Management

The Company walked away with four (4) recognitions at the recent National Energy Awards 2020, organised by the Ministry of Energy and Natural Resources (KeTSA). ​Telekom Malaysia Berhad (TM) was recently bestowed with multiple recognitions for its continuous commitment and best practices in energy management at the National Energy Awards 2020, organised by the Ministry of Energy and Natural Resources (KeTSA).​ The accolades received by TM were: Rank Category Sub-category Building Winner Category I: Energy Efficiency Energy Management (Small Building) TM Node, Skudai, Johor Bahru Runner-up Category I: Energy Efficiency Energy Management (Large Building) Menara TM, Kuala Lumpur   Special Awards Institute of Higher Education Multimedia University, Melaka   Special Awards Energy Performance Contracting (EPC) TM Node, Bandar Tun Razak Commenting on the achievements, Badrul Hisham Ahmad, Vice President, Support Business, TM said: "We are humbled and honoured to receive these awards and would like to thank KeTSA for recognising our continued commitment to Energy Efficiency (EE) initiatives, which is part of our overall sustainability agenda. Such initiatives not only provide cost optimisation and increased efficiency, but also contribute towards environment conservation. We understand that while we are advancing towards an increasingly digital economy and lifestyle, ensuring the sustainability of our environment is equally important for future generations. In addition to economic development, TM's role in empowering a Digital Malaysia is also driven by our potential to play our part to combat climate change. Although the ICT sector contributes 2% of global carbon emissions, increasing connectivity offsets the emissions. By providing digital solutions, we enable other sectors of the economy to grow while reducing energy use, travel and greenhouse gas (GHG) emissions. Therefore, the transition towards a digital economy helps achieve global carbon-reduction targets." "As we work to increase connectivity and digital, the necessary network and infrastructure expansion brings upon risks of environmental harm. As a responsible business, TM is implementing strict policies and innovative solutions that reduce the carbon emissions resulting from its operations and infrastructure development. A key way to reducing TM's carbon emissions is by lowering our overall energy consumption. As such, our facilities are supported by Energy Saving Initiatives (ESI), which describes how we can improve energy-efficiency at network and non-network buildings. We also adopt sustainable practices for emissions management that adhere to regulatory standards. We conduct regular monitoring of the air, noise and water of areas surrounding our operations. We strive to consistently comply with the environmental monitoring limits stipulated by the Department of Environment (DoE) thus ensuring that our business does not harm nearby environment and communities. We have been continuously improving on our emissions and consumption policies, objectives, targets and strategies. Additionally, we monitor and measure activities that contribute to our carbon footprint, including energy use and waste production, resulting in a 7.5% reduction in overall GHG emissions for 2019. We also recorded a 7.4% reduction in energy consumption," Badrul elaborated. The annual National Energy Awards (NEA) highlights the development of ideas and best practices in driving the country's sustainable energy sector. The award recognises the efforts of the public and private sectors in energy innovation that manifests positive impact to the nation and all Malaysians. It acknowledges the adopters of energy efficiency technology and renewable energy in driving towards Malaysia's sustainable development aspirations. It is also the Government's strategic move to promote innovation in local technology, research and development (R&D) as well as to create awareness on a broad level across the different facets of society, in line with the country's aspiration to spur energy sector as the new area for economic growth.​​ Previously in 2019, the National Energy Awards also honoured TM for the first time as the winner for Category I: Energy Efficiency under sub-category of Energy Management (Small & Medium Building). The award recognised energy saving initiatives at Menara TM, Melaka which include upgrading of conventional lighting to LED, chillers optimisation, reuse of ablution water for watering plant and installation of motion sensor lighting, among others. For more info on TM's efforts towards sustainability, visit www.tm.com.my/sustainability.​

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