14 Mar 2024
TM REVOLUTIONISES DIGITAL HEALTHCARE SERVICES WITH NEXT GEN E-PHARMACY SOLUTION
CYBERJAYA, 14 MARCH 2024 – TM via its Unifi Business segment, today unveiled its latest digital business offering called the e-Pharmacy Solution, a mobile application that enables e-prescriptions via teleconsultation for pharmacists and their walk-in patients.
Bundled with Unifi Business’ fixed broadband plans from 100Mbps up to 2Gbps, this offering in collaboration with Teleme Technologies, Malaysia’s leading telemedicine platform, includes access to over 500 licensed healthcare professionals for teleconsultation, e-prescriptions, customised Digital Signature, e-health articles and a repository for patients’ medical records.
Harnessing TM’s networks and its approximately 600 nationwide Unifi Business consultants, the offering aims to help pharmacists dispense essential medications and pharmaceutical services, especially among rural and underserved communities. Through e-prescriptions, these communities will be able to access prescribed medications seamlessly, enhancing adherence and improving health outcomes.
Launched by Minister of Communications YB Fahmi Fadzil, TM’s e-Pharmacy Solution aligns with the collaboration between the Malaysian Communications and Multimedia Commission (MCMC) and Malaysian Pharmacists Society (MPS) during the Persidangan PEDi MADANI, to accelerate the digitalisation of healthcare services, and bridge the urban-rural gap in equitable access to quality healthcare.
This offering is also eligible for the Government’s Geran Digital PMKS Madani (GDPM), ensuring pharmacists from the micro, small and medium enterprise segment (MSME) receive the support they need to embrace digitalisation and enable a more inclusive healthcare system for all Malaysians.
Amar Huzaimi Md Deris, TM’s Group CEO said, “TM is pleased to introduce its e-Pharmacy Solution which empowers pharmacists to provide quality healthcare services and medications to walk-in patients through teleconsultations and access to licensed medical professionals. By integrating connectivity and technologies into patient care, our e-Pharmacy Solution aims to support healthcare professionals and the Government in providing efficient and beneficial services for all Malaysians, especially among communities where healthcare access remains a challenge.
“This new offering also reflects TM’s continuous efforts towards becoming a Digital Powerhouse by 2030, leading industry growth through digitalisation and sustainability, and strengthening our digital ecosystem to benefit communities and businesses,” Amar explained.
Key Features of Unifi Business’ e-Pharmacy Solution
- Streamlined Prescription Processing: Walk-in patients receive e-prescriptions from teleconsultations with licensed medical professionals, which allows pharmacists to dispense the necessary medicines to these patients.
- Improved Patient Experience: Patients benefit from flexible access to essential prescribed medications, leading to better adherence and health outcomes, which is especially important among underserved or rural communities.
- Enhanced Medication Management: The application offers robust medication management tools, allowing pharmacists to monitor their inventory and send reminders to patients for medication refills.
- Secure Patient Management: The application prioritises patient privacy and data security, leveraging secure cloud infrastructure.
- Eligibility for Geran Digital PMKS Madani (GDPM): Eligible pharmacies will be entitled to claim Grant rebates up to 50% discounts off Unifi Business’ commercial package price for 12 months.
YOU MAY ALSO LIKE
TM Bags Dual Platinum Wins at the Putra Brand Awards 2023
KUALA LUMPUR, 23 January 2024 – TM is proud to receive the prestigious Platinum Award in the Communication Networks category at the recent Putra Brand Awards 2023. This accolade is further elevated by the simultaneous achievement of its educational arm, Multimedia University (MMU), which also secured the Platinum Award in the Education & Learning category. The Platinum Award in the Communication Networks category underscores TM’s position as a trusted provider of superior connectivity and innovative solutions in the telecommunications sector. This recognition from one of the region's most respected award platforms reflects TM’s commitment to quality, customer satisfaction, and technological advancements. MMU’s success in winning the Platinum Award in the Education and Learning category signifies TM’s diverse capabilities and its strong foothold in the educational sector. As a leading institution, MMU is at the forefront of integrating advanced technology and research in education, shaping future generations with its pioneering initiatives. Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “These awards are a clear reflection of our commitment to realising our brand promise ‘Your Next is Now’ and they mark a significant milestone on our strategic path in becoming a digital powerhouse by 2030. They validate our efforts to deliver excellence in every aspect of our work. It not only celebrates our excellence in telecommunications but also highlights our impactful contribution to education. We are thankful to our customers, partners, and especially the voters, whose continuous support has been pivotal in achieving this honour.” The Putra Brand Awards, distinguished for highlighting brand strength based on consumer preference, involve a stringent selection process that emphasises consumer trust and brand excellence. Winning in two distinct categories demonstrates TM’s versatile expertise and leadership in multiple domains. TM sincerely appreciates all its customers and stakeholders for their loyalty and trust, which have been instrumental in achieving these awards. These accolades reinforce TM’s dedication to maintaining the highest standards in both its telecommunications services and educational endeavours.
TM supports 5G deployment in Langkawi with its Integrated Operations Command Centre
Deployed the Region’s First Stand Alone (SA) Dedicated 5G network Telekom Malaysia Berhad (TM) is fully supportive of the 5G Demonstration Project (5GDP) currently undertaken by Malaysia Communications and Multimedia Commission (MCMC). The Company has already embarked on a total of 11 use cases in Langkawi and deployed the operations of an Integrated Operations Command Centre (IOCC) which is at the heart of 5G implementation in Langkawi. The IOCC, or also known as 5G Command Centre (5GCC), which is equipped with state-of-the-art technology, is an integrated command centre where the data feed and dashboard monitoring of TM 5G network and use cases in Langkawi are centralised. This 5GDP is recording a number of firsts for TM and the country: The first Telco to deploy SA dedicated 5G network in the country and in the region. The first telco in the region to update our Radio Access Network (RAN) and devices with SA dedicated 5G network. The first Telco in the country to achieve 1.5Gbps for 5G speed tests conducted within its 5G use cases sites. Langkawi is the first Smart Tourism Island in the world equipped with 5G Dato’ Noor Kamarul Anuar Nuruddin, Group Chief Executive Officer, TM said: “We fully support MCMC’s 5GDP and we are currently testing the implementation of a converged 5G core network which allows co-existence of Non-Stand Alone (NSA) (5G enabled on current 4G network) and Stand Alone (SA) dedicated 5G network in Langkawi. SA is the future of the 5G network deployment and this demonstration is crucial to fast track 5G implementation in the country. With the implementation of the SA network in Langkawi for the 5GDP, TM is the first Telco that has deployed the first SA dedicated 5G network in the country and in the region. We are also proud to note that 5G speed tests conducted within TM’s 5G use cases sites have achieved up to 1.5Gbps. I’m also pleased to update that TM is the first telco in the region to update our Radio Access Network (RAN) and devices with SA dedicated 5G network.” “For 5GDP in Langkawi, we have deployed the highest number of 5G use cases among the participating telcos and all the 5G network and use cases sites can be monitored via the dashboard at the 5GCC, where our expert, qualified technical team works 24/7 to monitor the operations. It is also linked to the local authorities and emergency response services which allow for the communities as well as tourists to experience a smarter, safer living. In addition, we open the 5GCC for all other Service Providers to deploy their monitoring dashboards so all relevant data can be centralised for collective insights.” Currently, the 5GCC houses the dashboard for the following use cases: Smart Traffic Light Smart Parking Smart Safety and Security Solutions Langkawi Smart Tourism Dashboard (Smart Tourism App and UNESCO 8K VR) Gerbang Langkawi Platform (for Smart Water Management System, Smart Vehicle System, Smart Retail Analytics, Smart Safety Helmet and Geolocation People Safety Solutions) Backed up by analytics, Artificial Intelligence (AI), Internet of Things (IoT) and data-driven insights, the 5GCC is furnished with advanced integrated security features to serve as a security monitoring centre through closed-circuit television (CCTV) cameras being installed at hotspots on the island. It is also equipped with face and vehicle recognition system that will assist authorities in public safety and surveillance as well as with criminal investigation, crime prevention and citizen protection. It also monitors weather sensors, tsunami alarms, wind speed systems that have been installed at TM’s designated 5G use cases sites in Kuah and Cenang. The control centre empowers local agencies in promoting tourism safety and attractions effectively, unravelling businesses growth opportunities for the local and providing a safer and smarter crowd control for tourists that will help drive forward Langkawi as a Smart Tourism Island. The monitoring dashboards provides real-time data and consolidated information from all the use cases, for example traffic, parking and security conditions of the 5G use cases areas in Kuah and Pantai Cenang, water consumption level, retail footfall and customer emotions data, number of incidents and alerts, among others. In addition, the authorities can receive alerts and notifications, such as distress calls and response via a panic button from the closed circuit television (CCTV) poles deployed with the smart safety and security solution, or alerts during emergencies e.g. accidents at the workplace, missing individuals, detection of unhappy customers at retail outlets and detection of dangerous driving. These alerts enable the authorities to mobilise resources swiftly during any undesirable incidents or emergency situations, thereby improving their ability to react and respond to the Rakyat's needs in a timely manner for any emergencies. “As the national telecommunications infrastructure provider of Malaysia’s Digital Nation aspirations, we are honoured to be given the opportunity to establish this 5GCC which demonstrates our expertise and capabilities in delivering 5G services to Malaysians nationwide. We aspire to not only enable the ecosystem but also plans to be a neutral partner for industry players and collaboration partners towards enabling Malaysia’s Digital Economy. This signifies our support for MCMC’s aspiration in progressing humanity towards improving the quality of lives of the Rakyat. TM, via our innovative and comprehensive products and solutions will continue to work closely with the Government and MCMC to lay the foundation for Industrial Revolution 4.0 (IR4.0) and rolling out 5G nationwide to serve a more digital society and lifestyle, digital businesses and industry verticals, as well as digital Government,” he added.
TM INTRODUCES DIGITAL ENTREPRENEURSHIP PROGRAMME FOR OVER 2000 B40 MSMEs
KUALA LUMPUR, 29 July 2025 – TM, through Unifi Business, the preferred digital solutions provider for MSMEs nationwide, has introduced Usahawan Digital TM, a nationwide programme tailored to empower 2,200 B40 entrepreneurs from the e-Kasih database, equipping them with critical digital tools and skills to thrive in the digital economy. This is in support of the national Sejahtera MADANI initiative to alleviate poverty among Malaysia’s most vulnerable groups. The Usahawan Digital TM programme will deliver three core offerings: Skill Enhancement – entrepreneurship and digital training for both basic and intermediate levels, with a focus on digital marketing and sales skills. Digital Business Tools – technology support including UNI5G Biz mobile plans with complimentary smartphones, cloud storage and digital marketing services to help entrepreneurs market their products and build strong brands. Empowerment Programmes – community-based activities such as digital workshops, masterclasses, mentoring sessions, and entrepreneur showcases nationwide. This initiative is valued at RM10 million, averaging RM5,000 per entrepreneur, delivered in-kind through devices, digital solutions, and training resources. Amar Huzaimi Md Deris, TM’s Group CEO said: “As an enabler of Malaysia’s digital future, TM is proud to be part of this inclusive national movement to empower the rakyat. Through Usahawan Digital TM, we are providing digital tools, skills, and 5G connectivity to help micro-entrepreneurs transform their livelihoods. This effort aligns with our Digital Powerhouse 2030 aspiration to support talent and innovation development in Malaysia.” Usahawan Digital TM aims to not only elevate digital capabilities but also enables participation for underserved citizens and communities to embark on entrepreneurial journeys, ensuring their continued inclusion and growth in the digital economy.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!