10 Feb 2021

Telecommunications operators continue to support home-based teaching and learning with free 30GB internet per month

Telecommunications operators continue to support home-based teaching and learning with free 30GB internet per month Article Header
TM

Telcos also providing free WiFi connectivity for students at selected PPR communities and have extended operating hours of Pusat Internet Komuniti

PETALING JAYA, 10 FEBRUARY 2021 – Telecommunications operators Celcom Axiata Berhad ("Celcom"), Digi Telecommunications Sdn Bhd ("Digi"), Maxis Berhad ("Maxis"), U Mobile Sdn Bhd ("U Mobile"), and Telekom Malaysia Berhad ("TM") through unifi Mobile, are continuously supporting the rakyat's learning needs with free 30GB Productivity Internet per month (free 1GB internet daily), for learning and productivity tools as well as for news website browsing until 30 April 2021.

Since April 2020, all active Postpaid and Prepaid customers of the respective operators have been able to enjoy 30GB Productivity Internet per month, except for social media, gaming, video and music streaming, over and above customers' monthly data allocation from their existing plans. Customers are advised to refer to their respective operators for more information on how to access the daily free Internet offers and the list of services included.

Furthermore, telco operators will continue to support the rakyat at selected People's Housing Projects (PPR) by providing free WiFi and extending operating hours of Pusat Internet Komuniti (PIK) during these challenging times.  A total of 130 PPR and 54 PIK nationwide will focus on supporting students from B40 families with free connectivity that aims to facilitate Home-based Teaching and Learning (PdPR) due to the Movement Control Order (MCO).

In addition to the free 30GB internet per month, the operators have also provided a special prepaid data pass for SPM and STPM students, as well as students in higher learning institutions. The prepaid data pass offers 15GB data per month for as low as RM20 per month and the passes are available for eligible students from 6 January 2021 until end of April 2021.   

The joint industry initiatives are part of its continuous relief efforts driven together with the Malaysian Communications and Multimedia Commission (MCMC), the Ministry of Communications and Multimedia as well as the Permai Aid Package as recently announced by the Prime Minister of Malaysia, YAB Tan Sri Muhyiddin Yassin.

Telecommunication operators will also continue to offer free and unlimited access to a range of information-related apps and services to ensure Malaysians stay updated on the latest credible news on COVID-19. The list includes MySejahtera and MyTrace apps, and important health websites and hotlines such as the CPRC Hotline, Ministry of Health and World Health Organization websites, and more.

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09 Sep 2021
Yayasan TM hands over 60 refurbished laptops under #MYBAIKHATI to aid underprivileged students with online learning

YTM collaborated with PINTAR Foundation to contribute 60 refurbished laptops to underprivileged students under Pejabat Pendidikan Daerah Bangsar/Pudu (PPDBP) to facilitate their online learning session. ​In its continuous effort to ease the burden of underprivileged students during this unprecedented period, Yayasan TM (YTM), the foundation arm of Telekom Malaysia Berhad (TM), together with PINTAR Foundation has reached out to the beneficiaries group under the #MYBAIKHATI initiative. Through the collaboration, YTM contributed 60 units of refurbished laptops together with 15GB LTE unifi Mobile #BEBAS packages FREE for one (1) year to Pejabat Pendidikan Daerah Bangsar/Pudu (PPDBP), Kuala Lumpur. Eligible students from 16 primary and secondary schools have been identified by PPDBP to receive the contribution. When handing over the contribution, Izlyn Ramli, Director of YTM said: “We understand the critical need of good, workable devices and internet connection for Home-Based Learning and Teaching (PdPR) sessions in the new norm. Under the #MYBAIKHATI initiative, we have refurbished used laptops that we received from the kind and caring public. Coupled with our unifi Mobile #BEBAS data plan, we hope the identified students can have a better PdPR experience. TM through YTM will continue to pave the way for deserving students to have greater access to education as we believe no one should be left behind, especially in this digital age.” Meanwhile commenting on this contribution, Tuan Hj Azuar Hj Hussin, Bangsar/Pudu District Education Officer said: "PPDBP would like to express our deepest appreciation to YTM and PINTAR Foundation. We believe this contribution would be invaluable to the recipients and facilitate their learning process in this very challenging period. We hope more corporates will come forth and provide their support to fulfil the needs of these underprivileged students.” TM is supporting the #MYBAIKHATI initiative, an industry-wide device crowdsourcing initiative aimed to collect and repair used communication devices to be distributed to low-income families (B40). TM has set up six (6) of its TMpoint outlets in the Klang Valley as collection points to facilitate the donation drive. The outlets are TM Experience Centre (TMEC) at Menara TM, Bangsar; TMpoint Cyberjaya, TMpoint Shah Alam, TMpoint Setapak, TMpoint Bukit Raja and TMpoint Taman Desa. To further encourage the public to donate their used smart devices, TM has partnered with realme, a smartphone manufacturer, where realme has allocated 300 realme vouchers worth RM50 each for individuals who contribute their used devices. They can then use the vouchers to purchase any realme devices at realme Official Store on Shopee. "realme Malaysia is pleased to join forces with TM in encouraging Malaysians to donate their used smart devices. We also hope that realme fans with old but usable devices can donate them to support a good cause during this challenging time," said Tiffany Teh, Brand Director of realme Malaysia. For more information on how you can be part of the #MYBAIKHATI initiative supported by TM, visit www.tm.com.my/mybaikhati.

24 Dec 2021
TM restores 85% of flood-impacted services and ramps up outreach to affected customers, communities and employees

​Following up from the statement issued by Telekom Malaysia Berhad (TM) on December 19, 2021, we have since accelerated our focus on supporting the escalating needs of our customers, communities and employees impacted by the tragic event of the floods. As of today, 85% or 84,274 of our affected customers are now back online thanks to the exhaustive efforts made by TM’s engineering and support teams, enabling the successful restoration of our core services. We will continue this rigorous service restoration exercise to ensure the remainder of our customers are able to be connected soonest. For our affected customers, we have allocated:     RM13 million to replace for free, damaged Customer Premise Equipment (CPE) and network components;     A waiver of two (2) weeks subscription from customer bill estimated at RM5 million; and     Credit term extension to 60 days to further ease the financial burden of customers. In the affected regions, TM has restored a majority of its impacted primary network sites. The flood had impacted more than 15 network sites and hill stations across four (4) states, due to power outages and in some areas, high water levels and severe road conditions, preventing our network team from accessing these locations. As part of the pledges made by members of the GLC/GLIC Disaster Response Network (GDRN) currently at RM58.4 million, the TM Board has allocated RM2 million in aid of the recovery, rebuilding and flood relief efforts. TM, via Yayasan TM (YTM) is also joint chair and secretariat for GDRN. Together with YTM, partner NGOs and the Malaysian Armed and rescue Forces, we have also distributed over 3,500 care packs consisting of hot meals, dry rations and hygiene items, and COVID-19 self-test kits provided by Pharmaniaga to the flood-stricken areas in Klang Valley and Hulu Langat. Our committed team of over 260 staff volunteers (TM Reaching Out Volunteers – TM ROVers) are currently assisting communities with the daunting task of cleaning up their homes, including 830 of our own employees whose premises have been damaged. TM will also ensure compensation via financial aid to the affected staffs, and the provision of temporary shelter at the MMU campus. Imri Mokhtar, Group Chief Executive Officer of TM said, “The immense challenges faced by fellow Malaysians during this unfortunate situation calls for corporations and businesses to come together to respond swiftly to alleviate the struggles of many, leveraging on our resources and means where possible.” “As co-lead of the GDRN, TM is grateful to serve alongside its members in addressing the needs of those trying to rebuild their lives in the aftermath. The worse may not be over, and TM is mindful of our role to support our customers, communities and employees as we recover as a nation.” “We appreciate the patience shown by all as we work hard to get our networks back up and running and ensure uninterrupted services in face of power shutdown and damaged equipment in some of our locations,” he added. TM will continue to play its aid and recovery efforts towards community wellbeing. More regular update is available on TM social media channels or visit our website https://unifi.com.my/unifi-alerts for updates.

01 Nov 2021
TM wins Asia’s Best Employer Brand Awards 2021 again

The 2nd consecutive win further boosts TM’s outstanding professionalism in human capital amongst companies in Asia ​Telekom Malaysia Berhad (TM) was recently accorded Asia’s Best Employer Brand Awards at the World HRD Congress 2021. Organised by the Employer Branding Institute, World HRD Congress and Star of the Industry Group, Asia’s Best Employer Brands Awards recognises efforts of organisations in the Asian region that have demonstrated excellent employer branding through effective talent strategies, talent development and talent innovation. The event hosted Human Resource (HR) leaders and professionals from the Asian region to discuss and recognise HR best practices. Sarinah Abu Bakar, Chief Human Capital Officer, TM in expressing her gratitude for the achievement, said: “This award is a testament of our commitment and efforts in doing things that matter the most and have a direct impact on our businesses and employees - human capital development. We are fully aware that Human Resources are a strategic pillar in driving business results. As part of the ‘New TM’ transformation, we recently introduced a new performance culture to reshape our workforce into a stronger execution engine that performs and transforms with agility. We continue to focus on future-proofing our organisation, invest in future-ready skills for new growth areas that will shift our business performance to the next level. This is in line with our continuous commitment towards upskilling and reskilling our workforce with digital competencies to accelerate Digital Malaysia. So this award is a tribute to our over 22,000 employees whose dedication has made TM one of Asia’s best employers.” Additionally, in this seemingly challenging situation amidst the COVID-19 pandemic, TM has also implemented policies and initiatives for the safety and health of its workforce including digital applications such as the COVID-19@TM app, and digital tools to enable the workforce to remain resilient and productive in delivering connectivity services to our customers and the nation so Malaysians can stay connected and stay productive. For more info on the award and the list of winners, visit www.employerbrandingawards.com.

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