15 Dec 2020
TMpoint Kajang reports one (1) new positive Covid-19 case
Safety protocols activated – outlet closed for sanitisation till 27 December 2020
Telekom Malaysia Berhad (TM) wishes to confirm one (1) new positive case of COVID-19 amongst its employees at TMpoint Kajang on 13 December 2020. The employee is currently receiving treatment at a Government hospital.
Following the confirmed case, TM has taken immediate action to close its TMpoint Kajang until 27 December 2020 for disinfection and sanitisation in accordance to the guidelines set by the Ministry of Health (MoH). Meanwhile, other TMpoint outlets remain in operations in adherence to the Standard Operating Procedures (SOPs) as well as TM’s added safety guidelines to ensure our customers continue to be served. TM management and staff are together praying for the speedy recovery of all those affected by the pandemic.
Meanwhile, detailed contact tracing is being carried out by the MoH, assisted by TM’s COVID-19 Crisis Response Team (CRT), to identify and inform those whom had close contact with the positive case. Identified close contacts are being contacted by MoH for further advice and action.
TM would like to remind everyone at all times to stay safe – practice social distancing, maintain personal hygiene and adhere to the SOPs as advised by the Government. TM would like to reiterate that it has taken and will continue to take all necessary measures to ensure the health and safety of its customers, employees and community.
YOU MAY ALSO LIKE
Yayasan TM, Teach For Malaysia and Enuma, inc. Bring “Sekolah Enuma” digital learning application to young students in malaysia
Offline learning tool a critical resource for parents and teachers in supporting the children especially those from underserved communities with limited access to the internet, computer devices and appropriate learning materials The pandemic and the ensuing movement restrictions have been very disruptive to students, in particular those forced to rely on online lessons but face limited access to the necessary tools and connectivity. To help address these learning challenges faced by over a million Malaysian students aged five (5) to eight (8), Yayasan TM (YTM), the foundation arm of Telekom Malaysia Berhad (TM), is collaborating with Teach For Malaysia, a not-for-profit advocate for education and Enuma, Inc., a global company focused on digital learning programmes, to bring the Enuma School digital learning application to Malaysia. In this collaboration, YTM is sponsoring the field test of the localised version of the app, which will be known as Sekolah Enuma Malaysia, to 600 students in various communities in Sarawak, Sabah and Kuala Lumpur. Enuma School has been commercially successful in the B2C markets in the US, Korea, Japan, China and Indonesia. Its exceptional Kitkit School programme, winner of the prestigious USD15 million Global Learning XPRIZE (2019), has been used in over 50 countries through schools serving children in under-resourced environments. All its learning activities are carefully and meticulously mapped to specific learning objectives and support individualised learning paths depending on the current level of each student, so students can learn by themselves. This platform will greatly complement the current home-based teaching and learning (PdPR). Sekolah Enuma Malaysia was officially launched in a ceremony by Mohd Najib Ab Rahman, Director of Jabatan Pendidikan Wilayah Persekutuan Kuala Lumpur together with Izlyn Ramli, Director of YTM; and Sooinn Lee, Chief Executive Officer and Founder of Enuma, Inc. This virtual session was also joined by Chan Soon Seng, Chief Executive Officer of Teach For Malaysia. Commenting on this project, Izlyn Ramli said, "This collaboration is a natural extension of YTM's existing strong support for the education ecosystem especially in promoting digital learning among pre- and primary school students. It is also aligned with Telekom Malaysia Berhad's (TM) aspiration to enable Digital Malaysia while supporting the government's agenda in digital education transformation. This offline, game-based digital application will encourage and ease the learning of Bahasa Malaysia, English and Mathematics in a fun and interactive learning process". The Sekolah Enuma field test began on 28 March 2022, involving 600 students, the majority of whom comes from the B40 communities particularly in Kuala Lumpur, indigenous communities in Sarawak and stateless communities in Sabah. Meanwhile, Chan Soon Seng said that Teach For Malaysia is thrilled to work with YTM and Enuma to address the learning challenges faced by students, including those from underserved communities with limited access to internet, devices and appropriate learning materials. "We hope Sekolah Enuma will significantly help to close the equity gap in learning across all segments of society and increase each student's learning outcomes to meet the Ministry of Education's (MOE) goal for full basic literacy and numeracy by standard three," he added. Learning with the Sekolah Enuma app will facilitate and individualise the learning path for each student through in-app placement tests and check-in quizzes, so students learn at a level and pace that is just right for them. They learn through playing child-friendly games developed by seasoned designers which make learning fun, engaging, and self-directed. The app enables each student to learn independently and be the driver of their own learning journey. The standardised content, developed by global and local education experts, is aligned with the MOE curriculum. Accompanying the app is a web-based Learning Management System (LMS) that allows teachers and administrators to manage and track the performance and progress of the students using the app. "Our app contains thousands of learning activities, dozens of games, hundreds of child-friendly e-books and videos. Many are tailor-made based on Malaysian culture and values. It works on Android tablets and smartphones and does not require an internet connection once the app is downloaded," explained Enuma's Sooinn Lee. "Sekolah Enuma is particularly suitable to be used in remote locations and communities where there is a shortage of trained teachers as well as limited internet connectivity." Corporate partners and foundations keen to support the second phase of Sekolah Enuma, which is expected to be launched in Q4 2022, are encouraged to contact Yayasan TM, Teach For Malaysia, or Enuma, Inc. Schools and communities interested in participating in this next phase are also encouraged to do the same. For more information on Sekolah Enuma, please visit www.sekolahenuma.com
TM AND SINGTEL’S NXERA FORM JOINT VENTURE TO DEVELOP NEXT-GENERATION DATA CENTRES
KUALA LUMPUR, SINGAPORE, 18 JUNE 2024 – TM is partnering Nxera, the regional data centre arm of Singtel’s Digital InfraCo unit, in a joint venture to develop data centres in Malaysia starting with a sustainable, hyper-connected AI-ready data centre campus in Johor. This strategic partnership aims to serve the needs of hyperscalers, next-generation AI application providers and enterprises pursuing accelerated digitalisation and cloud in the region. The joint venture is a unique proposition, bolstered by the extensive subsea cable networks of TM and Singtel’s Digital InfraCo which provide global connectivity and enhanced network performance with lower latency and improved reliability. Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer, said, "Establishing a hyper-connected AI-ready data centre marks the next phase in our long-standing partnership with Singtel, leveraging our strengths and commitment to elevate ASEAN as the preferred digital hub destination. TM brings the largest domestic network infrastructure, extensive international subsea cable systems and the largest interconnected DC in Malaysia, a solid backbone for this project. This will serve as a catalyst for high performance computing and lay a solid foundation for the future advancement of cloud and AI applications. This collaboration of two main telcos in the region is unique and has positive impact to the development of digital ecosystem that not only benefit the businesses but also nurturing future talent. Through this partnership, TM continues to demonstrate its dedication to delivering innovative and sustainable solutions, marking a pivotal step in our aspiration to becoming a Digital Powerhouse by 2030.” Bill Chang, CEO of Nxera and Singtel's Digital InfraCo unit, said, "We are excited to enter the Malaysian market with TM as our strategic partner. This collaboration advances our vision to be the region’s leading sustainable, hyperconnected AI-ready data centre platform, supporting businesses with the digital infrastructure needed for the growing demand for cloud, digitalisation and AI. The development of this first data centre campus in Johor, which can be expanded in phases, demonstrates our ability to scale quickly in markets that are important to our customers. With our joint industry expertise and strong track record, we will build and operate one of the most efficient, sustainable and connectivity-rich data centres in Malaysia. In addition to data centres, we will be expanding the submarine cable connectivity between Singapore and Johor to enhance digital connectivity. Our joint venture will also partner institutes of higher learning in Malaysia to nurture talent for our projects and the industry. Our strategy of developing data centre sites with close proximity to our operations in Singapore allow us to capture spill-over demand from our customers and help them scale their business with confidence.” Located in Iskandar Puteri, just 16 km from Singapore, the data centre campus will be the largest to date for both TM and Nxera. It will be built to the latest standards for reliability, security and sustainability while offering the best local and international connectivity. With its close proximity to subsea cable links between Singapore and Malaysia, the data centre will be well-placed to support the increasing demand from both countries’ digitalisation and development initiatives. The initial phase of the data centre is planned for 64MW and can be scaled up to 200MW in response to market demand. This high-power density campus will be able to host large computing and AI capabilities such as requirements by cloud hyperscalers, GPU-as-a-Service providers and features advanced technologies such as liquid cooling to support high-power density workloads and operations efficiently. The data centre will be a LEED-certified (Leadership in Energy and Environmental Design) green building, emphasising its commitment to greater energy efficiency and sustainable practices. As Malaysia’s integrated telco and technology leader, TM will contribute its expertise in the region’s network infrastructure deployment to deliver customised range of wholesale data, connectivity, data centre and platform solutions catering to both local and international needs. Additionally, TM also provides Cloud services via its sovereign Cloud Alpha Edge solution. TM currently operates seven data centres across Malaysia with 2 core data centres located in Klang Valley and Johor. Its entry into the Asia Link Cable Systems (ALC) partnership facilitates the laying of a submarine cable system spanning approximately 7,200km, with an initial design capacity of 24 Terabits/sec. Coupled with the establishment of an international Cable Landing Station at TM Exchange Kuala Sedili, Johor, these serve as vital infrastructure enhancements to accelerate the growth of the data centre industry in the state. Nxera is a rapidly growing regional platform backed by Singtel and leading global investment firm KKR, leveraging its data centre operations in Singapore to expand overseas. Customers can also tap into a host of services such as Singtel’s Paragon cloud orchestration platform and upcoming GPU-as-a-Service. They will be able to orchestrate their AI workloads in a multi-network and multi-cloud environment, serving as a catalyst for greater innovation, entrepreneurship and business excellence. Nxera is developing three new AI-ready data centres in the region in addition to 62MW of existing capacity in Singapore. This includes a new 58MW data centre in Tuas, Singapore and data centres with partners in Indonesia and Thailand. Nxera’s total pipeline capacity is set to increase from its current operational capacity of 62MW in Singapore to more than 200MW in the region in the next three years. The data centres will be served by Digital InfraCo's comprehensive network of subsea fibre-optic cables which provide customers with the best country-to-country connectivity in the Asia Pacific region.
TM STARTS 2026 WITH GROWTH MOMENTUM; REVENUE UP 2.9%, UNDERLYING PATAMI GREW 9.3%
KUALA LUMPUR, 21 MAY 2026 – Telekom Malaysia Berhad (“TM” or “the Group”) today announced its financial results for the first quarter ended 31 March 2026 (1Q 2026), reporting revenue growth of 2.9% to RM2.93 billion compared to the same period last year. This reflects a strong start to the year and sustained momentum across all business segments, spearheaded by Business to Consumer (B2C) and Carrier to Carrier (C2C).During the quarter, the Group recognised a one-off adjustment of RM127.3 million related to the write-down of unutilised prepaid capacity under the current 5G access agreement, following the announcement made in February.Excluding this and other one-off items, the Group’s underlying Profit After Tax and Non-Controlling Interests (PATAMI) grew 9.3% to RM436.3 million. On the back of this strong core performance, TM declared a dividend of 6.5 sen per share, representing 78% of reported PATAMI for the quarter.1Q 2026 Group Financial Highlights (vs 1Q 2025):Operating Revenue: Increased 2.9% to RM2.93 billion, driven by growth across all major business segments.Underlying Earnings Before Interest and Tax (EBIT): Grew 6.3% to RM593.3 million, excluding one-off items. This reflects strong core operational performance and proactive move to unlock future efficiencies through a leaner cost structure.Underlying PATAMI: Increased 9.3% to RM436.3 million after adjusting for one-off items. This growth underscores the Group's core profitability and supports its enhanced dividend commitment to shareholders.Dividend: TM reaffirmed its commitment to its new dividend policy, and declared dividend of 6.5 sen per share, representing 78% of reported PATAMI for 1Q 2026.Growth Across Business SegmentsB2C (Unifi): Revenue rose 5.1% to RM1.46 billion, driven by stronger convergence adoption and higher device sales from bundled offerings.B2B (TM One and Credence): Revenue increased to RM671.5 million, driven by New Core portfolios expansion including cloud and ICT solutions.C2C (TM Global): Revenue grew 2.1% to RM776.6 million, supported by rising international hyperscalers’ demand and domestic backhaul expansion.Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “We entered 2026 with encouraging growth momentum, backed by a proactive move to boost the competitiveness of our quad play offerings, anchored by mobile, TV and smart home. This is further complemented by encouraging growth in both our B2B and C2C digital offerings, such as cloud, cybersecurity, smart services, AI and data centre. All of these contributed to 9.3% increase in underlying PATAMI, a testament to our core operational resilience. This reaffirms that our PWR 2030 strategy is yielding the right value creation and sustainable returns for shareholders.As we celebrate our 80th anniversary, we remain committed to advancing our Digital Powerhouse aspirations - from connecting homes and MSMEs, to delivering critical digital solutions for enterprises, the Government and hyperscalers. As the nation's digital orchestrator, we continue accelerating Malaysia’s digital transformation, strategically positioning it as the digital hub for the region,” he added.Future OutlookTM maintains a measured outlook amid prevailing uncertainties and remains focused on delivering its FY2026 guidance. Moving forward, TM will continue executing its strategic pillars with discipline to advance its growth, while ensuring Malaysia remains competitive in the global digital economy.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!