MIDA as the lead agency of MITI in implementing strategies for Industry4WRD; collaborates with TM One for the deployment of high-speed internet connection for the nationwide programme
TM One, the enterprise and public sector business solutions arm of Telekom Malaysia Berhad (TM) had successfully deployed high speed broadband (HSBB) accessibility services to 33 industrial areas within the Northern, Southern and Eastern regions; including Sabah and Sarawak, in February 2021. The implementation is in support of Industry4WRD, a National Policy on Industry 4.0, that was launched by Ministry of International Trade and Industry (MITI), designed to transform the Malaysian manufacturing industry and its related services to be smarter, more systematic and resilient.
The deployments followed the signing of a Letter of Acceptance (LOA) in July 2020 with the Malaysian Investment Development Authority (MIDA) - as the implementation agency for the Industry4WRD funds - for the installation of new high-speed internet network infrastructure to boost and secure data connectivity; accelerating Industry4WRD adoption among industry players and businesses. The deployments were completed ahead of schedule, initially aimed to be completed by June 2021, and are focused on systematically addressing and removing key connectivity bottlenecks in the priority locations.
Dato' Azman Mahmud, Chief Executive Officer of MIDA commended, "We are pleased to establish this proactive engagement and collaboration with TM, through TM One; reflecting our shared commitment to ensure seamless and stable connectivity of Industry4WRD undertakings by our investors. This HSBB commitment is crucial to advance the level of digital compatibility, in strengthening Malaysia's economy amidst the pandemic and beyond."
"The profound importance of high-speed internet connection to support the adoption of IR4.0 by businesses in Malaysia has led the MITI to propose for MIDA to obtain specific funding under the Industry4WRD agenda, towards the implementation of HSBB in the identified industrial areas across Malaysia. The Government has made the allocation under the Development Fund to MIDA, amounting up to RM19 million," added Dato' Azman.
Meanwhile, Mohd Roslan Mohd Rashidi, Vice President Sales, TM One informed, "We are happy to announce that we had successfully completed the HSBB deployments ahead of target in these areas despite the Covid-19 situation. This collaboration with MIDA has enabled us to increase our momentum towards delivering efficient, widespread and affordable HSBB access across the country. Amidst the pandemic, industries and businesses have to leverage and keep up with the latest digital transformation trends to remain relevant in this digital age. They now rely heavily on Internet connectivity and the latest technologies to be more productive, efficient and competitive; enabling greater automation and richer insights through big data analytics. We are also seeing a shift in the way information technology is utilised through cloud computing, system integration and Internet of Things (IoT). Industries are also enhancing human capacity through artificial intelligence (AI) and autonomous robots."
"A robust national digital infrastructure is the key enabler to build a high-income digital economy. In serving the digital economy, TM hopes to further enable the transformation of core processes across all priority sectors, including manufacturing, agriculture, oil and gas, besides promoting the information and communications technology (ICT) sector. This collaboration fits well in TM's unique role as the enabler of Digital Malaysia," he added.
As Malaysia's national telecommunications provider, TM is a trusted institution, committed to enabling a Digital Malaysia future as an advance-tech nation with its digital and socio-economic aspirations through reliable network infrastructure and connectivity excellence. TM is ready to provide the best customer experience with innovative and reliable solutions towards fulfilling the objectives of the MyDIGITAL Malaysia Digital Economy Blueprint, and in supporting widespread quality connectivity for Malaysians nationwide.
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TM turns in solid 1Q2021 performance; strong start to transformation programme
The Group posted revenue of RM2.81 billion, 9.9% higher from RM2.56 billion in 1Q2020. A Solid 1Q2021 Performance Telekom Malaysia Berhad (TM) today reported its financial results for the first quarter ended 31 March 2021. The Group's revenue increased by 9.9% to RM2.81 billion compared to RM2.56 billion in the same quarter last year with an increase in revenue across all business lines – unifi, TM ONE and TM WHOLESALE. Ongoing cost improvement initiatives continued to show results with total operating cost ratios (% cost to revenue) improving from 88.1% last year to 79.7%, supporting both revenue growth whilst optimising cost efficiency across direct costs, manpower, other operating costs and depreciation and amortisation. Group EBIT for 1Q2021 rose by 80.8% YoY from RM326.1 million in 1Q2020 to RM589.7 million, on the back of higher revenue and better operating costs efficiency. This subsequently led to a strong 113.4% YoY growth in Group PATAMI from RM152.5 million last year to RM325.5 million. In 1Q2021, the Company invested 8.8% of revenue in capex amounting to RM247.0 million as it continued to modernise its network and technology platforms towards delivering current and future solutions for customers. Of the amount invested, 69% was for network access including JENDELA (fibre broadband expansion), 12% for core network, and the balance 19% for support systems. TM expects to meet the 2021 market guidance announced in February with revenue growth to be flat or single digit growth, EBIT to be more than RM1.6 billion and CAPEX guidance to be between 14% to 18% of revenue. 1Q2021 Business Highlights: A Strong Start to the New TM Transformation Programme The 'New TM' Transformation Programme (2021-2023), anchored on 40+ Value Programmes focusing on customer experience, revenue, cost efficiency and a future proof organisation, has seen a strong start with quarterly growth across all lines of business and improved operations. unifi maintains its strong momentum and convergence leadership with 11.9% YoY growth in fixed broadband customers to 2.44 million, with the highest ever quarterly fixed broadband customers net additions of 110k, driven by growth of unifi customer base. Whilst the MCO since 2020 has increased demand for fixed broadband, unifi has successfully converted this demand with its compelling unifi convergence proposition under the #unifiyourworld campaign, providing the best customer value for broadband, mobile and content via unifi Plus Box. This growth was also supported by the higher number of ports deployed and wider fiber network roll-out under the JENDELA programme, which TM surpassed its 1Q targets achieving 141% of its commitment. TM is also expanding the pool of network contractors to increase the capacity of its fiber expansion programme in the coming quarters. unifi also focused on continuously improving customer experience and accelerated its Streamyx migration programme in Q1 2021 to enable more customers enjoy higher speed broadband. WiFi optimisation is also an important part of getting the best internet experience, hence unifi also continues to promote the take up of Mesh WiFi to its new and existing customers. Meanwhile, its IT systems are also undergoing enhancements to provide better customer experience and cost optimisation via simplification and consolidation of platforms. Notably, unifi rolled out a new order management system that reduces order processing time by more than 60%, to improve customer experience across its sales touchpoints. TM ONE continues to enable the digital transformation journey of enterprise and public sector customers with a comprehensive suite of connectivity, data centre, Cloud, cybersecurity and smart solutions. After cautious spending in 2020, customers are now accelerating their digitalisation, and this has translated into new sales and contract renewals to provide comprehensive digital solutions, especially in key verticals such as oil and gas, the banking and financial services industry (BFSI) as well as from higher broadcast, ICT and customer projects. There is also greater traction seen for Cloud services from the Enterprise segment; whilst discussions are ongoing to support public sector data migration, as the Government's sole local Cloud Service Provider (CSP) under the MyDIGITAL blueprint. TM WHOLESALE is the preferred network infrastructure provider supporting the technology industry and is positioning Malaysia as a digital hub with strong demand from domestic and international telco and technology operators; including hyperscalers. On the home front, TM as the leading infrastructure partner for High Speed Broadband wholesale services, leveraged its superior network nationwide to support the industry's broadband growth. It is also the primary mobile backhaul infrastructure provider for the industry, which saw growth in coverage and capacity through dynamic offerings of these services. TM also recorded growth in terms of its Wholesale Data Services. Towards establishing Malaysia as an ASEAN digital hub, TM strengthened its partnership ecosystem with international carriers and hyperscalers registering higher revenue for International Data Services as compared to last year. TM expanded its portfolio of data centre customers with more major Asian and US hyperscalers co-locating at the nation's only Tier III twin core data centres at Iskandar Puteri (IPDC) and Klang Valley (KVDC). Its wholesale Content Delivery Network (CDN) services also expanded its digital media delivery network ecosystem with more new customers in 1Q2021. TM remains committed to sustainable growth, with continued emphasis on Environmental, Social and Governance (ESG), maintaining its strong track record as one of the 75 Bursa companies on the FTSE4Good Bursa Malaysia Index, with the full rating of 4/4. Environment: TM complies with the Environmental Quality Act 1974, and has reduced its annual carbon emissions by 13%; integrating sustainable practices in all areas of operations. Social: TM ensures the safety and health of customers and Warga TM with special working arrangements implemented and enhanced Standard Operating Procedures (SOPs) towards business and customer service continuity. TM also supports the nation and communities in need through connectivity initiatives such as Jaringan Prihatin, CERDIK, MYBAIKHATI and other humanitarian aid. Governance: Committed to uncompromising integrity, TM continuously assesses the Group's corruption risk and ensures its corruption mitigation practices are independently certified. Imri Mokhtar, Managing Director & Group Chief Executive Officer commented: "We began 2021 with a positive momentum and a strong start to our 'New TM' 2021-2023 Transformation Programme. We are pleased to report a solid year-on-year performance despite these unprecedented times. We delivered good growth with our revenue up 9.9% YoY to RM2.81 billion, contributed by strong demand from our unifi, TM ONE and TM WHOLESALE customers. Coupled with our continuous cost efficiency initiatives, EBIT significantly improved 80.8% YoY to RM589.7 million and PATAMI doubled to RM325.5 million as compared to the first quarter of 2020. Under the 40+ Value Programmes, TM is reshaping our workforce into a stronger execution engine, embracing a more agile work culture with future-ready skills; focused on growing with our customers towards a more digital society, businesses, public sector services and technology industry. TM reiterates our leading role in accelerating Digital Malaysia through digital connectivity, digital infrastructure and a digital workforce. As an essential enabler, we are ready to play a leading role in the execution of both, the JENDELA implementation plan and the realisation of the Malaysia Digital Economy Blueprint (MyDIGITAL); leveraging on our comprehensive connectivity, digital infrastructure and innovative solutions. We are also committed towards sustainable growth, with increased emphasis on ESG by our Board and management. We remain focused on our ESG sustainability journey. I am pleased to update that we maintained our track record as one of the 75 Bursa companies on the FTSE4Good Bursa Malaysia Index, with a full rating of 4/4. With this encouraging set of overall results, we are on track to meet our 2021 market guidance and look forward to delivering greater customer experience and shareholder value with our New TM Transformation Programme."
TM Sustains EBIT Growth in 1H 2024, Declares Higher Interim Dividend of 12.5 sen per Share
1H 2024 Key Highlights (vs 1H 2023) · Operating revenue remained steady at RM5.74 billion · EBIT increased by 14.5% to RM1.26 billion · Fixed broadband subscribers grew by 1.2% to 3.143 million · Interim Dividend declared at 12.5 sen per share, up from 9.5 sen in the previous year KUALA LUMPUR, 26 August 2024 – Telekom Malaysia Berhad (“TM” or “the Group”) today announced its financial results for the first half ended 30 June 2024 (1H 2024), remaining resilient amidst a challenging market environment. The Group recorded a 14.5% growth in Earnings Before Interest and Tax (EBIT), reaching RM1.26 billion compared to RM1.10 billion in the same period last year, driven by continued focus on enhancing operational efficiency and effective cost management. Meanwhile, TM’s operating revenue for 1H 2024 remained steady at RM5.74 billion, reflecting consistent performance. Profit after Tax and Non-Controlling Interests (PATAMI) in 1H 2024 decreased by 8.6% to RM821.2 million due to a one-off tax credit in 2023. Nevertheless, the Group’s fundamentals remained strong and continued to underpin its growth trajectory. In line with this, TM has declared a higher interim dividend of 12.5 sen per share, amounting to RM479.7 million, an increase from 9.5 sen per share interim dividend declared in the previous year. Amar Huzaimi Md Deris, TM Group Chief Executive Officer, said, “Our latest Unifi UniVerse continues to excite the market. Its comprehensive suite of convergence offerings provides a seamless experience that meets the diverse needs of digital consumers. As a result, we have seen growth in our customer base, strengthening TM’s position as Malaysia’s true convergence champion. “We are also advancing Malaysia’s digital infrastructure through the development of the Next Generation Emergency Services 999 (NG999) in collaboration with various Government agencies. Leveraging advanced technologies such as data analytics and AI, this initiative will significantly improve the nation’s emergency response capabilities in replacement of the existing MERS999. “We proactively explore new business opportunities through strategic partnerships such as the recent collaboration with Singtel’s Nxera to build a sustainable, hyperconnected AI-ready mega data centre in Johor. This initiative will support high-performance computing and future cloud and AI applications for hyperscalers and tech providers. Simultaneously, we remain committed to supporting Malaysia’s 5G ecosystem, ensuring that Malaysians benefit from the latest advancements in connectivity and digital services. “We are focused on strengthening our core fundamentals, managing costs effectively, and seizing growth opportunities to ensure we stay well-positioned for the future. We remain steadfast in driving our aspiration to become a Digital Powerhouse by 2030, while positioning Malaysia as the digital hub for the region,” said Amar. Capital expenditure (CAPEX) in 1H 2024 amounted to RM460 million, representing 8.0% of total revenue. The Group plans to ramp up this investment towards the end of the year, focusing on enhancing its network infrastructure both nationwide and regionally. This includes the development of new submarine cable systems and the expansion of data centres. The Group maintains a positive outlook for the current year, aligning with its 2024 market guidance. Lines of Businesses (LOBs) Performance Unifi Maintains Leadership in Converged Services Unifi recorded a 1.2% increase in fixed broadband subscribers, reaching 3.143 million in 1H 2024, supported by customer acquisition and retention strategies. Unifi also gained positive traction with its latest mobile proposition and will continue improving and adapting its mobile offerings to better meet customer needs. During the period, Unifi launched UniVerse, a suite of its best convergence offerings for home internet, mobile, entertainment and lifestyle solutions and introduced the newest UNI5G WOW Prepaid offering with unlimited 5G + 4G data with uncapped 5G speed and rewards, catering to needs of today’s digital customers. Unifi’s most recent offer is the limited-time promotion of 200GB 5G Monthly Data Pass for just RM1. This fantastic add-on gives UNI5G Postpaid 39 customers an extra 200GB of high-speed 5G data every month, enhancing their mobile experience significantly. For more information, visit https://unifi.com.my and https://unifi.com.my/mobile/postpaid. Unifi’s excellence was recognised with several awards including the Best Fixed Business Service Provider and Best Home Broadband Service Provider at the recent PC.com 2024 Readers’ Choice Awards, Ookla's Fastest Wi-Fi Provider in Malaysia award, and the World’s No.1 Fastest 5G Download Speed provider from Open Signal. TM One Drives Digital Transformation for Enterprises and Government TM One sustained a positive momentum in 1H 2024, achieving a 2.1% increase in revenue compared to the same period last year, reaching RM1.41 billion amidst a challenging business environment. During the period, TM One launched the Innovation Lab and Enterprise 5G Lab, collaborative spaces designed to accelerate the realisation of emerging digital services and solutions such as Enterprise 5G and AI-powered industry solutions for both enterprises and government sectors. Additionally, TM One introduced Cybershield Simulation, a cybersecurity product that simulates real-life cyber-attack scenarios, helping organisations enhance their cybersecurity preparedness. On top the NG999 initiative, it has also recently successfully deployed a Private 5G network at PETRONAS LNG Complex in Bintulu, Sarawak in collaboration with the national oil and gas company, – signalling further advancements in connectivity and efficiency for the energy industry. TM One’s leadership in technology solutions was recognised with the Best Technology Solution Service Provider at the recent PC.com 2024 Readers’ Choice Awards. TM Global Strengthens Malaysia’s Position as a Digital Hub for the Region TM Global delivered a steady performance in 1H 2024, with a 0.6% revenue increase to RM1.49 billion, driven by higher revenues from managed wavelength and domestic data. TM Global is expanding its digital infrastructure, including international connectivity and data centre services, to meet the global carriers and hyperscalers’ demands. Key initiatives include the development of a mega data centre in Johor in partnership with Singtel’s Nxera, as well as expansion of its existing Klang Valley Data Centre (KVDC) and Iskandar Puteri Data Centre (IPDC). It has also made progress in deploying extensive 4G and 5G backhaul sites nationwide and increasing high-speed broadband access in Malaysia, in supporting digital inclusivity across the nation. TM Global was recognised in multiple awards - Telecom Company of the Year – Malaysia, and the Wholesale Company Initiative of the Year – Malaysia, at the Asian Telecom Awards as well as Best Operator in Emerging Market Category at the Carrier Community Global Awards 2024.
unifi TV grows premium content offerings with new MangoTV and SIAR
UNIFI TV has expanded its offerings to include MangoTV, one of Mainland China’s leading online video platforms, and SIAR, a local channel that also has on-demand streaming app features for high-quality classic Malay films. Adding to its premium channels and existing streaming apps including Disney+ Hotstar, beIN SPORTS CONNECT, WeTV and Lionsgate Play, the new offerings will bring something for everyone within a single subscription, which can all be streamed over a single unifi Plus Box. These additions also strengthen unifi’s value proposition of having the largest selection of streaming apps –18 app partners in total by November 2022. “MangoTV and SIAR are quality additions to unifi TV’s international and local offerings. With MangoTV customers able to switch to other apps for free, customers can access a wider variety of content and have control over their entertainment selections – enabling them to customise their preferred content,” said Anand Vijayan, TM’s Chief Commercial Officer and EVP, unifi. Starting 6 September, unifi TV has also launched two new Ultimate Pack promotions. With a 30-day free trial and priced at MYR49.90 and MYR59.90 each, customers will access all 73 premium channels and six to eight complementary streaming apps. Anand explains, “As a leader in converged solutions for both broadband and entertainment, unifi provides all-in-one quality offerings that ease customer experiences. “Our offerings include consolidated billing and fixed prices that meet customers’ online and streaming demands, with these two new offerings now adding to our extensive selection for viewers from all backgrounds.” MangoTV among Top 5 video apps in Mainland China With more than 1,000 titles and over 30 flagship programmes, MangoTV provides Mandarin content for young working adults including films, TV series, and music. It’s popular variety TV shows include titles such as: Call Me by Fire, Ride on Wave, and Hello Saturday. Ranked among the Top 5 video apps in Mainland China, MangoTV offers up to 18 language subtitles and dubbed versions, making it accessible to all viewers. The upgraded option via unifi TV features a simpler interface and enhanced functions, as well as HD videos and panoramic sound for a more immersive viewing experience. unifi TV subscribers will also enjoy VIP access to selected premium episodes, special features, and HD-quality streaming. “By cultivating its core competitiveness through self-produced content, MangoTV has gone through a journey of exclusiveness, uniqueness and originality. MangoTV is also committed to promoting cultural exchanges around the world while unremittingly developing high-quality audio visual content. We hope to deepen communication and exchanges with TM towards establishing substantial strategic cooperation between both sides” said Fang Fei, MangoTV’s Vice President. Starting 1 September, MangoTV will be bundled for free with unifi’s Ruby Plus Pack. SIAR to curate largest archive of Malaysian retro films With more than 150 classic Malaysian films and growing, SIAR is a local streaming service boasting one of the largest local communities of cinema-lovers in the country. Showcasing 12 titles scheduled thematically every month, the channel takes audiences from ages 25 and above back to the nostalgia of yesteryear. Ali Agung, Chief Executive Officer of SIAR said, “With the presence of SIAR on unifi TV, local classic films will be given a new lease on life in line with current technological developments. SIAR is a digital film archive that brings together hundreds of classic Malay films from the 1970s to the 2000s that audiences can enjoy legally. We hope that customers will appreciate local classic films that have entertained their hearts for decades such as Mr Os’ films (e.g Mr Os, Adik and Awang Spanar), AR Badul’s films (e.g Si Badol, Panglima Badol and Guru Badul), Fauziah Ahmad Daud’s films (e.g Ceritaku Ceritamu, Azura and Ali Setan) and many more.” unifi TV subscribers can enjoy this additional channel with unifi TV’s Ultimate Pack and Aneka Plus Pack. The SIAR streaming app will be made available from 1 November. “As the first platform to introduce MangoTV in Malaysia, and with the opportunity to promote SIAR to wider audiences, we are celebrating Asian content and expanding our diversity of offerings. In the coming months, we will continue to grow our partnerships, tapping into more customisable, value-for-money selections that will offer something for everyone,” concluded Anand.