04 Jan 2022
unifi TV service disruption nationwide, service estimated to resume later this evening
At approximately 9:50pm on 3 January 2022, unifi TV services experienced service disruption nationwide due to impact to the power system triggered by a fire that affected the “Uninterruptible Power Supply” (UPS) equipment at TM IT Complex in Cyberjaya.
The Fire and Rescue Department of Malaysia (Bomba) took control of the situation to extinguish the fire and ensure the safety of the premises. We have received the necessary building assessment and clearance from Bomba at 4.00am. The building block was not in full operation at the time, with only a small number of employees on site. There have been no reports of injuries. The cause of the fire is unknown at this stage and TM will fully cooperate with any investigation as required by authorities.
An immediate announcement has been released on TM’s social media channels to notify our affected customers and we have since ramped up our customer service engagements to attend to calls and enquiries.
This incident has caused unifi TV service interruptions affecting close to 300,000 of our unifi TV viewers. Other TM and unifi services are not affected.
We are working tirelessly with our contractors and engineering teams to ensure that services are being restored gradually, with power restoration expected to be completed by 12 noon today. unifi TV is estimated to resume its services by 3.00pm today. However, TMpoint Cyberjaya will remain closed temporarily due to low power supply.
We apologise for any inconvenience this may have caused our customers, and will continue to prioritise the safety and well-being of our employees and contractors during this restoration process.
More regular updates are available on TM’s social media channels, or visit our website at https://unifi.com.my/unifi-alerts for updates.
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unifi Brings TM Piala Malaysia matches to more Malaysians; extends its broadcast rights to RTM
unifi welcomes RTM as its broadcast partner for all TM Piala Malaysia 2020 matches through sharing of broadcast rights to enable more Malaysians to enjoy the exciting moments of the competition. unifi today announced that it has collaborated with Radio & Televisyen Malaysia (RTM) and shared some parts of its broadcast rights for Liga Malaysia and Piala Malaysia 2020 with the national broadcaster. With this collaboration, all 15 matches of TM Piala Malaysia 2020 will be made available on RTM's free-to-air TV channels for more Malaysians to enjoy the prestigious football event and cheer for their favourite clubs. Commenting on the collaboration, Datuk Lai Shu Wei, Vice President of Marketing, unifi said: "Football is the number 1 sport not only here in Malaysia, but also globally. At unifi, we share similar passion and we have been a long-time partner of the local football scene where we have been supporting its development from the grassroots level. In continuing the support, we are extending our broadcast rights to RTM, the national broadcaster and together, we bring the exciting moments of the most coveted football championship to more fans nationwide!" "We understand that the current unprecedented period has limited our movements but we are also fully aware that football unites us and passion for the sport can keep our spirits high. This is what brings us to this partnership with RTM in delivering the best of Malaysian football action in the comfort of your homes!" he added. This year, a total of 16 teams will go against each other to vie for the TM Piala Malaysia 2020. The first round is scheduled to start on 6 – 8 November, with the quarter-finals on 12 – 13 November, semi-finals on 17 November and the most awaited final match on 22 November 2020. With the partnership in place, football fans nationwide can watch all TM Piala Malaysia matches anytime, anywhere on TV via unifi TV's unifi Sports 1 – 5 channels, unifi YouTube channel at https://www.youtube.com/c/unifiistheone/featured and RTM's channels, or anytime, anywhere on their mobile devices via unifi PlayTV mobile app and RTM's My Klik app. To watch the exciting matches brought to you by unifi TV, please visit https://unifi.com.my/personal/tv.
unifi TV service disruption nationwide, service estimated to resume later this evening
At approximately 9:50pm on 3 January 2022, unifi TV services experienced service disruption nationwide due to impact to the power system triggered by a fire that affected the “Uninterruptible Power Supply” (UPS) equipment at TM IT Complex in Cyberjaya. The Fire and Rescue Department of Malaysia (Bomba) took control of the situation to extinguish the fire and ensure the safety of the premises. We have received the necessary building assessment and clearance from Bomba at 4.00am. The building block was not in full operation at the time, with only a small number of employees on site. There have been no reports of injuries. The cause of the fire is unknown at this stage and TM will fully cooperate with any investigation as required by authorities. An immediate announcement has been released on TM’s social media channels to notify our affected customers and we have since ramped up our customer service engagements to attend to calls and enquiries. This incident has caused unifi TV service interruptions affecting close to 300,000 of our unifi TV viewers. Other TM and unifi services are not affected. We are working tirelessly with our contractors and engineering teams to ensure that services are being restored gradually, with power restoration expected to be completed by 12 noon today. unifi TV is estimated to resume its services by 3.00pm today. However, TMpoint Cyberjaya will remain closed temporarily due to low power supply. We apologise for any inconvenience this may have caused our customers, and will continue to prioritise the safety and well-being of our employees and contractors during this restoration process. More regular updates are available on TM’s social media channels, or visit our website at https://unifi.com.my/unifi-alerts for updates.
Funding Societies and TMIM team up to provide digital financing access and support to MSMEs
Financial assistance for underserved local MSMEs from Funding Societies utilising Yellow Pages digital advertising solutions to help with business expansion and sustainability during these challenging times. Funding Societies Malaysia, the largest peer-to-peer (P2P) financing platform in the country and Southeast Asia recently collaborated with TM Info-Media Sdn Bhd (TMIM), a subsidiary of Telekom Malaysia Berhad (TM) to offer business financing solutions for the underserved and unserved local micro, small and medium enterprises (MSMEs). The mission kicks off into high gear with the prime utilisation of Yellow Pages' digital platform, a product of TMIM and also the leading digital business directory in Malaysia. The collaboration will provide MSMEs with greater access to digital financing solutions. The solutions will facilitate business expansions as well as ensure sustainability of the MSMEs. It provides vital financing options to existing MSMEs and serves as a launch pad to aspiring entrepreneurs. The synergistic collaboration takes momentous steps towards Funding Societies' mission to improve the livelihoods of MSMEs and TM's role as the enabler of Digital Malaysia. It also opens the door for as many as 70,000 MSMEs under the Yellow Pages listings to a variety of tailor-made financing products. With the aim of bringing game-changing revolutions to their customers, Yellow Pages Malaysia is no stranger to making innovative transformations in order to stay current in the digital age. Wong Kah Meng, Co-founder and Chief Executive Officer of Funding Societies Malaysia, commented on the partnership: "Digital financing is becoming more prevalent in Malaysia given its ability to promote financial inclusion, particularly benefiting the MSMEs that are either unserved or underserved by traditional financing avenues by providing easy access to financing solutions. As the largest P2P financing platform in the region, our partnership with TMIM will serve to accelerate our reach in providing the financing support that is much needed by our local MSME players. This is especially relevant given MSMEs are among the most impacted by the Covid-19 pandemic." Meanwhile, Sean Koh Chin Soon, Chief Executive Officer, TMIM said: "Our Malaysia Yellow Pages platform which has evolved from print to digital, interactive website and mobile app, is the perfect avenue to bridge the MSMEs out there with the resources they require. We are excited to collaborate with Funding Societies Malaysia in empowering local businesses through financial solutions. This will enable them to further expand their potentials thus supporting the sustainability of the businesses, especially during this Covid-19 pandemic. This is also in line with the Government's efforts to boost the growth of Malaysian economy and to propel local businesses. This initiative is befitting of TM Group's unique role in nation building and as the enabler of Malaysia's Digital Nation aspirations." P2P financing is a digital financing solution that has been gaining traction in recent years. Its modern approach and speedy process makes pain points of traditional financing a thing of the past. Such setbacks including collateral requirement, onerous documentation, slow turnaround time, and high minimum requirements, all posed as hurdles for smaller businesses to obtain quick financing assistance. Through this collaboration, eligible businesses on the Yellow Pages platform can apply for the financing from Funding Societies without even needing to visit a physical branch. Eligible MSMEs stand to enjoy the following financing benefits from Funding Societies: Discount on processing fee Fast disbursement with quick approval within five (5) working days Flexible tenure of up to 18 months No collateral requirement Minimal documentation requirement Besides the collaboration with Funding Societies, TM through its consumer and SME product brand, unifi has also been continuously assisting businesses to stay productive in this emerging digital economy. Via unifi Business Club (uBC) specifically for its SME customers, unifi enables access to complete business solutions which include digital marketing tools, productivity boosters and financial solutions. By allowing businesses to leverage on its strategic partnerships, unifi aims to expedite its customers' recovery and enhance sustainability. Interested MSMEs can apply for financing from Funding Societies on Yellow Pages website starting 5 October 2020. For more information on the partnership between Funding Societies and TMIM, please visit https://biz.yp.my/solutions/yellowpagesfinancing/.
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