27 Mar 2026
TM LEADS IN TRUSTED AI AS MALAYSIA’S FIRST TELCO CERTIFIED WITH ISO/IEC 42001:2023
KUALA LUMPUR, 27 March 2026 – TM has obtained the ISO/IEC 42001:2023 Artificial Intelligence Management System (AIMS) certification, becoming the first telecommunications company in Malaysia to meet this standard.
The certification, achieved through its Artificial Intelligence Centre of Excellence (AI COE) and independently validated by SIRIM QAS International, indicates that TM’s AI systems are developed and deployed with rigorous governance, ethical safeguards, and robust risk management. This supports TM’s role as a reliable digital infrastructure and solutions partner providing trusted foundation for organisations to build new AI-driven solutions within clear, auditable guidelines.
Amar Huzaimi Md Deris, TM’s Group Chief Executive Officer said, “This certification marks an important step toward strengthening trust as TM continues to advance its AI journey. It assures our customers and partners that our approach is grounded in responsible governance and transparent principles, empowering us to scale transformative AI innovations with confidence and purpose.”
“As the first telco to be certified to ISO/IEC 42001:2023, TM gains a strategic advantage to pioneer structured and safe AI practices, enabling us to guide organisations with greater foresight as the nation advances toward a more innovative and trusted digital ecosystem,” added Amar.
Through this milestone, TM is reinforcing its role as a trusted digital partner, supporting safer, more transparent and well-governed AI adoption across Malaysia’s digital economy. This is in line with its aspiration to become a Digital Powerhouse by 2030.
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UNIFI’S NEW UNSTOPPABLE UNI5G POSTPAID PLANS DELIVER BEST CONVERGENCE EXPERIENCE FOR ALL MALAYSIANS
KUALA LUMPUR, 1 December 2023 – Unifi today announced its newest #Unstoppable UNI5G Postpaid and Family Plans, catering to the diverse needs of modern Malaysians and enabling them to seamlessly integrate the 5G experience into their daily lives. These new mobile plans will provide an array of value-added benefits, redefining the boundaries of connectivity and digital engagement that celebrate both interests – individual and being part of a family. Jasmine Lee, Unifi’s Chief Commercial Officer, Consumer, said, “In powering a digital nation, these new plans make 5G technology even more accessible for everyday Malaysians, with a renewed focus on connectivity for the whole family. With mobile coverage spanning more than 95% of the country’s population and recently named Ookla’s® 2023 winner* for delivering the best mobile video experience in Malaysia, our UNI5G plans empower individuals and families to embrace the endless possibilities of 5G in their own way, without compromising on quality and affordability. “These new plans also solidify Unifi’s role as Malaysia’s only true convergence services provider and strengthen our fixed, mobile, lifestyle and business solutions to serve today’s digital demands. This reflects our ongoing commitment to enrich lives and communities through technology, ensuring that every Malaysian can participate in and benefit from the ongoing digital revolution,” she explained. #Unstoppable offers for the whole family The highlight of Unifi’s latest #Unstoppable plans is its UNI5G Postpaid Family priced at RM129. Originally offered with a base of 150GB data, customers will receive unlimited 5G + 4G data when they sign up during a limited time promotion period starting 28 November. The plan includes a free 5G smartphone that allows customers to seamlessly switch to 5G, as well as unlimited calls, and one free Supplementary Line with 30GB 5G + 4G data. For those with larger families, Unifi also offers UNI5G Postpaid Family plans with two and three free Supplementary Lines priced at RM159 and RM189 respectively – making 5G access more affordable for the whole family, regardless of size, through a single mobile plan. Tapping into Unifi’s unique fixed-mobile convergence capabilities, new customers who sign up for both packages; the new UNI5G Postpaid Family Plans above, together with Unifi’s latest fixed high-speed broadband plans, will enjoy unlimited 5G + 4G data for Principal and all Supplementary lines. Existing Unifi fixed broadband customers purchasing the new UNI5G Postpaid Family plans will also enjoy the same offer. Unifi also unveiled three new Mobile Postpaid plans for individual users: 1. UNI5G Postpaid 99, one of the best value-for-money offerings in the market, which comes with unlimited 5G + 4G data during this promotion period, and a free 5G smartphone; 2. UNI5G Postpaid 69 with unlimited 5G data during this promotion period, and rebates on a selection of 5G smartphones; and 3. UNI5G Postpaid 39, one of the most affordable Postpaid entry plans with 30GB 5G + 4G data, designed especially for those transitioning from Prepaid plans such as young professionals. Customers subscribing to either UNI5G Postpaid Family plans, UNI5G Postpaid 99, or UNI5G Postpaid 69 together with Unifi Broadband 300Mbps and above, will further receive a monthly rebate of RM20, for as long as they remain active Unifi customers. Alternatively, customers can opt for a limited time fixed-mobile offer, which includes the latest UNI5G Postpaid packages with unlimited 5G + 4G data, a free 5G smartphone and Unifi Broadband 100Mbps from as low as RM149 a month. To find out more about these new plans, visit https://unifi.com.my/mobile/postpaid. *Unifi is Malaysia’s Speedtest Awards™ winner for Best Mobile Video Experience during Q1-Q2 2023 period. Based on analysis by Ookla® of Speedtest Intelligence® data for Q1–Q2 2023. Ookla trademarks used under license and reprinted with permission.
TM Inks MOU With ZTE For R&D Innovation Under Latest Strategic Partnership Programme
TM, Malaysia’s leading converged telco and technology company, has today entered into a MoU with ZTE Malaysia Corporation Sdn Bhd (ZTE), a global leader in information and communication technology solutions, to collaborate on a range of research and development innovations under its latest strategic partnership programme. The partnership will leverage TM and ZTE’s joint expertise to drive innovation and digital transformation for customers and industries, focusing on R&D opportunities and commercialisation, product and technology improvement, and the enhancement of TM’s digital talent ecosystem. The collaboration will also serve as an important step towards strengthening the nation’s digital and telco infrastructure, and empower Malaysia’s competitive edge in delivering cutting-edge solutions to the marketplace. Slated to run for a period of three years, the MoU was presided over by YB Fahmi Fadzil, Minister for Communications and Digital; YB Teo Nie Ching, Deputy Minister for Communications and Digital; Tan Sri Mohamad Salim Bin Fateh Din, Chairman; and Dato’ Mohd Ali Hanafiah Mohd Yunus, Chief Operating Officer for the Malaysian Communications and Multimedia Commission respectively. The MOU was signed by TM’s Group Chief Executive Officer, Dato’ Imri Mokhtar and ZTE’s Managing Director, Mr. Steven Ge. Building on TM and ZTE’s ongoing investments and commitment to R&D and innovation, the partnership aims to deliver new products and services, with TM serving as ZTE’s preferred business partner to deploy innovative solutions, go-to-market strategies, commercialisation, and networking across various markets and customer segments in Malaysia and regionally. The companies will also work on network and technology planning and overall digital transformation by bringing together Software as a Service (SaaS), Platform as a Service (PaaS), and Anything as a Service (XaaS) providers to develop customised end-to-end solutions for various industry sectors. Aside from technological developments and aligning with TM’s transformation as a human-centred TechCo, the collaboration will focus on enhancing TM's digital talent ecosystem, covering areas such as talent competency best practices, professional competency framework, technical training and certifications for digital transformation, as well as cross-border knowledge sharing on new technologies. Dato’ Imri Mokhtar, TM’s Group Chief Executive Officer, said: “We are pleased to partner with ZTE once more in providing new innovations that will serve today’s digital customers and industries. Spearheading these efforts will be TM’s R&D arm who will provide hardware testing and design enhancement, consultation on digital platform technologies, as well as integration solutions to ensure our offerings are market-ready. This MOU comes on the heels of another recent joint research in next generation access technology to enhance Malaysia’s high speed internet connectivity. Introducing the first ever 50Gbps bandwidth in Malaysia has prepared us to drive other innovative services such as 5G, Cloud VR, and intelligent manufacturing which will benefit communities, businesses and the Government.” Mr Steven Ge, ZTE’s Managing Director, concluded: “As a global leading provider of information and telco technology solutions, we’re looking forward to collaborating with Malaysia’s leading telco player. We’re confident that our collaboration will bring forth new innovations and solutions to address the growing needs of today’s digital markets. ZTE is also committed to supporting TM's digital transformation and talent ecosystem growth through our global expertise and resources. We believe that this partnership will create a win-win situation for both parties and set a new industry standard for strategic collaborations."
TM Reinforces Long-term Value Creation at its 41st AGM
KUALA LUMPUR, 28 May 2026 – Telekom Malaysia Berhad (“TM” or “the Group”) reaffirmed that it remains on track towards its aspiration of becoming a Digital Powerhouse by 2030 through disciplined execution of its PWR 2030 strategy. Building on this progress, TM is further advancing AI and sustainability to drive long-term value creation for all stakeholders.The update was shared at TM’s 41st Annual General Meeting (“AGM”) held recently at Menara TM, Kuala Lumpur. The AGM was chaired by Chairman, Dato’ Zainal Abidin Putih, alongside the Board of Directors and Managing Director and Group Chief Executive Officer, Amar Huzaimi Md Deris.In 2025, the Group recorded revenue growth of 1.4% to RM11.9 billion, EBIT of RM2.0 billion and strong operating cash flow of RM2.5 billion. Total Shareholders Return (“TSR”) stood at a healthy 23.5%, alongside a 21% increase in share price. This reflects sustained value creation and growing investor confidence in TM’s long-term growth trajectory.Approximately RM2.0 billion in shareholder and economic value was distributed during the year. This included approximately RM1.2 billion returned to shareholders through dividends, equivalent to 31.0 sen per share, as well as approximately RM750 million contributed through taxes, zakat and other socioeconomic initiatives in support of Malaysia’s digital economy and national development.The Group reiterated its revised dividend policy with a minimum payout of 75% of Profit After Tax and Non-Controlling Interests (“PATAMI”). Effective from the first quarter of 2026, dividends will be declared and paid on a quarterly basis, reinforcing its commitment to consistent and sustainable shareholder returns.Commenting on TM’s continued transformation journey, Amar said, “To strengthen how we create value, we are accelerating AI and digital innovation capabilities while embedding sustainability more deeply across our business, operations and strategic investments. This strengthens our ability to support evolving digital needs across businesses, communities and the nation.”During the year, the Group strengthened its role as an orchestrator of Malaysia’s AI and digital ecosystem by building the infrastructure, platforms and governance needed to support wider AI adoption. This includes AI-ready data centres, GPU-as-a-Service, cloud and cybersecurity capabilities, alongside AI-enabled solutions such as Vision AI, Smart Cities and Smart Urban Forestry for enterprises, the Government and global hyperscalers.Internally, AI adoption was accelerated through agentic AI contact centres, network modernisation and structured AI upskilling for employees. The Group also showcased practical AI use cases through AI-enabled integration supporting the AGM proceedings and an internally developed AI chatbot on its digital Integrated Annual Report website, enabling easier access to key report information. Reinforcing its commitment to responsible AI, TM became the first Malaysian telco certified under ISO/IEC 42001:2023 Artificial Intelligence Management System (“AIMS”).On sustainability, TM evolved its framework in 2025 to adopt the Triple Bottom Line approach of Prosperity, Planet and People. During the year, the Group generated RM135 million in revenue from low-carbon products and services, including green-certified data centres and digital solutions for MSMEs, while reducing carbon emissions by 34% from its 2019 baseline. Beyond its operations, TM continued to create positive impact through TM Future Skills, which reached 35 schools and equipped more than 7,000 students with digital education in STEM, coding, AI and 3D printing. The Group also advanced community-led initiatives, including efforts to transform Kampung Mukut, Tioman into Malaysia’s first Smart Eco Village through Jangkau Digital TM, as well as support for sepak takraw development and neurodivergent communities.TM’s continued commitment to good governance and sustainability received strong recognition locally and internationally. The Group achieved an S&P Global ESG score of 57/100, the highest among Malaysian telcos, maintained the highest FTSE4Good rating tier at 4 stars and retained its MSCI ESG Rating of “A”. It was also ranked in the Top 1% at the National Corporate Governance & Sustainability Awards (“NACGSA”) 2025, placing 7th out of 847 public-listed companies.“Having strengthened our foundations and built new digital capabilities over the past few years, we are now entering the next phase of growth. Our focus is on advancing these strengths into sustainable progress and long-term value for stakeholders and the nation, as we continue our journey towards becoming a Digital Powerhouse by 2030,” Amar added.
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