24 Jan 2018
Unifi perfecting convergence with many amazing firsts; 1st mobile liberation, 1st live interactive show
unifi celebrates brand repositioning exercise by rewarding customers with 1 million complimentary 20GB SIMs up for grabs!
unifi, the premier high-speed broadband service under Telekom Malaysia Berhad (TM) today unveils its refreshed brand look and feel, welcoming a new era in connectivity, anchored towards Accelerating Convergence and Empowering Digital. The launch showcased unifi’s latest look and offerings from home, wifi, mobile and TV. This is following the announcement of its rebranded unifi mobile (formerly known as webe) in November 2017 and its award-winning TV and video streaming service, HyppTV, to unifi TV on 12th January 2018.
The launch of the refreshed unifi look and offerings was graced by Dato’ Sri Mohammed Shazalli Ramly, Managing Director / Group Chief Executive Officer, TM and Datuk Bazlan Osman, Executive Director / Deputy Group Chief Executive Officer, TM; together with Imri Mokhtar, Executive Vice President, unifi; Jeremy Kung, Executive Vice President, unifi TV; Moharmustaqeem Mohammed, Chief Executive Officer, unifi mobile as well as TM’s senior management.
Commenting on the launch, Imri enthusiastically said, “unifi kicks off 2018 with a refreshed look and feel and the completion of the single brand approach to mobile and TV in addition to home and wifi. With this strategic repositioning, we are now the one and only brand in Malaysia that offers truly seamless Internet connectivity everywhere; at home, public WiFi, mobile services as well as a wide array of world-class content, under one roof. unifi is perfecting the convergence experience to enable the digital aspirations of our customers. In doing so, it further strengthens our role as the key enabler in realising the nation’s Digital Economy aspirations as well as accelerating the adoption of a truly converged digital lifestyle and Internet of Things (IoT).”
“This is the first roll out of the year of our various initiatives - with the refreshed look of unifi home’s “Perfect Squad”, unifi mobile’s first ever mobile liberation “#BEBAS” and unifi TV’s innovative Live Interactive gameshow “Teka Tekan”, promising RM20,000 daily cash prizes to viewers. As we move forward into the year, we will continue working towards enriching more of our customers’ moments. A multitude of exciting initiatives have been planned for this year. So our customers can really look forward to more experiences in perfect oneness, only with unifi,” he added.
Today, unifi is introducing “The unifi Perfect Squad” a.k.a. ‘Skuad Sempurna unifi’ #pasangsekarang (#installnow). This is in continuation of its Year End Promotion campaign that extended our reach to areas where there are still plenty of available unifi ports around the country. The ‘Skuad Sempurna unifi’ is activated to engage with households within the optimum radius of the ports to enjoy various special packages such as unifi Advance from only RM139 per month. The squad will be making rounds at these potential areas to sign up new customers and setting up appointments for our installers to come and complete service activation. The packages also come with an array of unifi TV pack choices, devices and call plans. For more information on unifi, log on to www.unifi.com.my or visit unifi social media pages at www.facebook.com/weareunifi (formerly Everyone Connects), www.twitter.com/unifi (formerly @TMCorp) and www.twitter.com/HelpMeunifi (formerly @TMConnects), and unifi.com.my/youtube.
unifi mobile (formerly known as webe) has continued to show an encouraging performances ever since the launch of its no data-quota plan in 2016. This fully digital service will create another breakthrough in the country’s telecommunications industry with the introduction of new unifi mobile #BEBAS - the very first product that liberates what customers would expect from a mobile product. It is neither a prepaid or post-paid product, but instead a hybrid that enables customers the freedom to select their very own preferred data needs and usage requirements without any contracts and commitments. The new unifi mobile #BEBAS boasts #anythingiwant #paywhenever #noexpiry (#pilihapasaja #bayarbilabila #kredittakmati); all within its newly unveiled mobile app, mobile@unifi. Breaking the norm of conventional mobile and fully on digital, the new unifi mobile #BEBAS allows consumers to enjoy uninterrupted connectivity on-the-go.
To mark the launch of the new unifi mobile #BEBAS, unifi will be giving away 1 million complimentary 20GB SIM cards for all Malaysians! Customers just need to download the mobile@unifi app available on AppStore or PlayStore, and place their order. Upon registration, customers may collect their SIM cards at any TMpoint outlets nationwide or opt for delivery to their doorstep for only RM10.60 (inclusive of GST). For more information on unifi mobile, visit www.unifi.com.my/mobile or unifi mobile social media page at www.facebook.com/unifiMobile.
Staying true to its promise to come out with more interactive and innovative offerings, the newly rebranded unifi TV (formerly known as HyppTV) has launched Malaysia’s first-of-its-kind LIVE interactive gameshow called Teka Tekan, which allows viewers to engage with the show from the comfort of their homes and stand a chance to win RM20,000 cash prize daily.
The show has premiered starting 15 January 2018, on HyppSensasi (Channel 116). Teka Tekan gameshow is open to all unifi TV customers. All they have to do is grab their unifi TV’s remote control and answer five (5) questions during the live game show by pressing the # button, and then the corresponding coloured button on their remote control for the answers. To make it even livelier, the game show will be hosted by four (4) local celebrities namely Acong Sweet Child, Farouk Hussein, Shuib Sepahtu and Anas Ridzuan. Teka Tekan is also brought to you by Huawei, as the sponsor for this first ever LIVE interactive gameshow. For more information on Teka Tekan, visit www.tekatekan.unifi.com.my.
In conjunction with Teka Tekan’s inaugural airing, HyppSensasi HD is also offering FREE viewing in order for all our viewers to participate in the amazing game show, and to also enjoy other local entertainment programmes exclusively available on the channel.
Besides the newly rebranded unifi TV, the mobile app HyppTV Everywhere is also now known as unifi PlayTV. With this, customers can continue to enjoy world-class entertainment and award winning shows through its value for money channel packages in full HD from either Live TV, Video On Demand or Interactive channels offering while enjoying the service uninterrupted regardless of any weather. For more info on unifi TV, log on to www.unifi.com.my/tv and visit unifi TV social media page at www.facebook.com/unifiTV (Facebook).
TM serves its customers with relevant convergence propositions via the 5 pillars of Smarter Living, Smarter Businesses, Smarter Cities, Smarter Communities and a Smarter Nation - delivering a seamless digital experience and integrated business solutions to cater to individual lifestyle and business communication needs - towards making “Life Easier”.
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KUALA LUMPUR, 12 October 2023 – TM is pleased to announce an immersive digital experience that can be enjoyed by local football fans and Harimau Malaya supporters in a combined effort with the Football Association of Malaysia (FAM). As the Official Technology Partner for FAM and Harimau Malaya, TM, through Unifi Mobile, has teamed up with Fresnel Group of Companies to revolutionise the home football viewing experience. With innovations such as 360° Live Streaming of matches and a Virtual Reality (VR) Tour of the National Stadium Bukit Jalil powered by 5G, fans will enjoy an enhanced experience when cheering for our national team during the upcoming Pestabola Merdeka, both at home and on-the-go. On 13th October, fans can experience the Malaysia vs India match from diverse angles in a stunning 8K quality made possible through 360° Live Streaming, enabled by 5G technology. This immersive experience is delivered through dual 360° cameras strategically positioned at the National Stadium Bukit Jalil’s grandstand and goalposts, offering a one-of-a-kind viewing experience that allows fans to be virtually part of the action and feel the pulsating energy of the stadium. Malaysians are invited to immerse into this experience by tuning in to Unifi’s YouTube channel (youtube.com/@UnifiYourWorld) or visiting unifi.com.my/harimaumalaya. Hardcore football enthusiasts should also not miss the opportunity for an interactive VR Stadium Tour, exclusively accessible through Unifi Mobile Prepaid’s Limited Edition Harimau Malaya starter packs. This unique experience offers fans the chance to explore National Stadium Bukit Jalil – the proud home of Harimau Malaya. Fans will gain access to iconic behind-the-scenes locations including locker rooms and training facilities, previously unseen by the public. Through UNI5G, fans can virtually experience the excitement of the pitch as if they were physically present there, all from the comfort of their own homes or while on the go. Shanti Jusnita, TM’s Chief Marketing Officer said, “We are proud to partner with FAM and Fresnel Group of Companies in supporting Harimau Malaya and our local football scene. We have always seen football to be a bridge where Malaysians come together to support our Harimau Malaya team. As an enabler for Digital Malaysia, we are doing our part to innovate the digitisation of home football by bringing 5G applications and experiences to Malaysians through our UNI5G.” Unifi has been crowned the 2023 award winner by Ookla® for delivering the best mobile video experience in Malaysia. As the nation comes together to rally behind our Harimau Malaya team during Pestabola Merdeka, fans can be confident they are backed by the nation’s leading mobile video experience provider. In addition, through the Unifi Mobile Roar Louder campaign, fans visiting the Unifi Mobile booth at the Pestabola Merdeka from 13 to 17 October will have an exclusive chance to grab the coveted Limited Edition Harimau Malaya Jersey, Harimau Malaya Mafla, general access tickets and an instant RM5 cashback when they purchase UNI5G Prepaid Monthly Unlimited Plan, which includes Unlimited 4G+5G Data, Unlimited Calls and 5GB Hotspot – all for only RM45. Datuk Haji Hamidin Haji Mohd Amin, President of FAM said, “We are glad to see the efforts and outcome from the partnership we have with TM at this point. We are excited to present to our local football fans this 360° immersive viewing experience. Offering this experience with the long missed Pestabola Merdeka will hopefully be something unforgettable.” Fans are also invited to visit the Unifi Mobile booth at the National Stadium Bukit Jalil on 13 - 17 October to participate in various exciting activities. To know more about Unifi Mobile Prepaid and its exclusive offering, visit unifi.com.my/prepaid. *Unifi is Malaysia’s Speedtest Awards™ winner for Best Mobile Video Experience during Q1-Q2 2023 period. Based on analysis by Ookla® of Speedtest Intelligence® data for Q1–Q2 2023. Ookla trademarks used under license and reprinted with permission.
TM Melaka contributes pendarfluor lamps to those in need in Melaka
In line with its vision of “Making Life and Business Easier, For A Better Malaysia”, Telekom Malaysia Berhad (TM) through TM Melaka today lit up residences of those in need particularly in Durian Tunggal area with its contribution of pendarfluor lamps. A total of 1,000 pendarfluor lamps were handed over to deserving families in Kampung Gangsa, Durian Tunggal by YB Mohd Sofi Wahab, Exco of Public Works, Transport & Public Utilities, who is also the Durian Tunggal Assemblyman. Also present at the handover ceremony was Meor Shahril Anuar Ahmad Rathuan, State General Manager, TM Melaka. The pendarfluor lamps were gathered from an upgrading exercise of the lighting system at Menara TM Melaka building which saw the replacement of pendarfluor lamps to LED lights towards a more efficient energy consumption. From the upgrading exercise, TM Melaka managed to gather a total of 3,000 pendarfluor lamps to be contributed to the beneficiary groups. This is in line with the Group’s effort in efficient waste management and recycling of usable office equipment. Meor Shahril Anuar who mooted the idea said, "TM Melaka embarked on the upgrading exercise in 2017. With the initiative, TM Melaka has recorded substantial savings in our electrical expenditure while increasing the awareness on green practices amongst the staff. Besides this upgrading exercise, at TM Melaka, we continue to support one of the three-pronged approach of the Company’s Corporate Responsibility (CR) initiatives namely the environment with various other green initiatives. This include recycling of used papers, encouraging the employees to bring their own food containers when buying food at the cafeteria as well as dissemination of periodical information on green practices to Warga Keluarga TM Melaka.” “At TM, we seek to minimise our use of materials as well as the generation of waste in order to lessen the pressure on the world’s natural resources. We employ the 3R principles of reduce, reuse and recycle throughout the Group, instilling the practice in our employees as well as those of our contractors. The distribution of the used pendafluor lamps to the communities today is an example of our initiatives towards this end. As a result of our ongoing 3R efforts, in 2017, we reduced more than 11% in solid and scheduled waste generation in TM’s selected buildings,” Meor elaborated. In addition to the Durian Tunggal area, TM Melaka will also contribute the pendarfluor lamps to those in needs in the areas of Ayer Keroh and Paya Rumput. Besides residences, the lamps will also be contributed to mosques, schools, hostels and multipurpose halls.
TM reiterates commitment to enhance the broadband experience of Streamyx customers
Telekom Malaysia Berhad (TM) today reiterated its support of the Government’s aspirations of improving the reach and experience of broadband services in Malaysia, and its commitment to address the issues faced by Streamyx and its loyal customers in a more comprehensive manner. In July, TM announced its upgrade plans for Streamyx (pre-unifi) customers tounifiin coverage areas or double the speed for those in non-coverage areas. The upgrade will enable its existing broadband customers to experience faster speeds at their existing package price. Following the announcement, TM has received many enquiries and much feedback from customers who are eager to know whether they are eligible for the speed upgrade. TM is grateful for the feedback given and is working hard to realise the broadband aspirations. TM has been continuously investing to enhance both its fibre and copper network over the years to deliver high speed broadband with wider nationwide coverage. The copper network is a legacy network and has always faced many challenges, mainly technological limitations. This requires a longer term and more permanent solution, which will take time to implement. Additionally, TM has continuously invested in the rollout of LTE 4G network and WiFi hotspots to complement its fixed network to provision broadband services anywhere, anytime via home@unifi, mobile@unifi and wifi@unifi. TM’s LTE 4G services coverage currently exceeds 77% of the household population in urban and rural areas and together with our partner, complimenting it with 90% 3G services coverage. To enable the convenience of mobility, the Company also enhanced its WiFi coverage and service quality with more than 12,000 hotspots nationwide to date. Through its Broadband Improvement Plan which began in 2016, TM has been working hard to enhance the experience of both unifi and Streamyx customers, concurrently. Understandably, it has been easier to execute the unifi speed upgrades, which are served by fibre. TM is now giving specific focus to Streamyx and high-rise broadband customers served through its own or the buildings’ copper networks. Imri Mokhtar, Executive Vice President of unifi, said: “Over 1 million home and business customers nationwide are today on broadband over TM’s copper network – both on landed and high-rise properties. With rising demand of a more digital lifestyle and business needs, what was before termed as a high speedinternet’, may not cut it anymore. We hear your 1 million voices. We remain committed as Malaysia’s nation building partner to invest and build the needed network that brings value to our customers, shareholders and other key stakeholders and for the country’s digital economy.” “Based on our customer and network analytics, over 340,000 customers reside in a fibre broadband area, but are somehow not yet part of the 1.26 million unifi community. To date, we have successfully upgraded nearly 50% of these customers to unifi at no extra cost to their current bill. We urge remaining customers to grab this opportunity and complete this attractive unifi upgrade exercise by March 2019,” he added. Imri explained: “Starting from 2010, TM has continuously expanded Malaysia’s fibre broadband coverage. Nonetheless, such coverage is yet to reach all of our existing broadband customers. Copper limitation is more pronounced for Streamyx customers, with 8Mbps being the best broadband speed that can be delivered today. We value your trust and sincerely appreciate your loyalty and more so for your patience and understanding. Where technically possible, we shall double the Streamyx speed at no extra cost to your current broadband bill. Close to 180,000 Streamyx customers can look forward to this free upgrade.” Streamyx customers who are eligible for the speed upgrade will be contacted via email and phone. TM urges customers to update their latest contact details i.e., telephone number and email address to facilitate this process. This can be done both via the unifi portal and unifi care app. To address the remaining Streamyx customers, TM is working towards a more definitive solution and has initiated discussions with major stakeholders to deliver better broadband experience nationwide by exploring various fit-for-purpose technologies.
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