25 Feb 2026
TM AND U MOBILE ENTER INTO 5G WHOLESALE ARRANGEMENT
KUALA LUMPUR, 25 FEBRUARY 2026 – Telekom Malaysia Berhad (TM) today announced that it will enter into a new 5G Multi-Operator Core Network (MOCN) arrangement with U Mobile as part of its approach to strengthen mobile competitiveness and advance its convergence ambitions.
In connection with this transition, TM has exercised its contractual rights under the existing 5G Access Agreement to terminate its current 5G wholesale access arrangement with Digital Nasional Berhad (DNB), in accordance with the terms of the agreement and subject to regulatory processes and requirements.
Mobile services are a critical pillar of TM’s convergence ambitions, enabling integrated fixed, mobile, content and smart services across consumer, SME and enterprise segments. The introduction of the Government’s dual 5G network framework provides the opportunity for TM to evaluate options that best support long-term competitiveness and value of its convergence offerings.
The transition of the 5G service will be thoroughly planned and carried out smoothly to ensure no disruption to customers’ experience.
TM acknowledges DNB’s pioneering role in accelerating Malaysia’s nationwide 5G rollout. The Group remains committed to industry collaborations in advancing Malaysia’s digital infrastructure ecosystem.
TM will continue to progress towards its aspiration to become a Digital Powerhouse by 2030 - delivering resilient, competitive and future-ready solutions for the nation’s digital economy.
YOU MAY ALSO LIKE
HBO AND CINEMAX CHANNELS NOW EXCLUSIVE TO UNIFI TV
KUALA LUMPUR, 6 March 2026 – Warner Bros. Discovery and Unifi TV today announced that Unifi TV has secured exclusive rights to four premium HBO channels in Malaysia—HBO, HBO Hits, HBO Family, and Cinemax.The agreement with Warner Bros. Discovery makes Unifi TV the only platform in the country authorised to distribute these channels to households and hotels*. This reinforces Unifi TV’s position as an integrated entertainment and content solutions provider.The exclusive channels deal underscores Warner Bros. Discovery and Unifi TV’s commitment to the market and long-term strategy to differentiate through meaningful partnerships and quality storytelling that resonates with audiences nationwide.The HBO channels will be available exclusively through the Unifi TV’s Super Star Pack, Max Plus Pack and Max Pack, which also includes a limited-time offer to streaming platform HBO Max from as low as RM21 per month. These curated packs offer customers flexible options and a premium entertainment ecosystem designed to meet evolving viewing preferences.To celebrate the exclusive rollout, Unifi is offering free access to all four HBO channels for all customers until 4 April 2026. This limited-time window allows households nationwide to experience HBO’s premium content lineup firsthand.In addition, hotel partners will be able to deliver the HBO and Cinemax channels to their guests through Unifi TV’s customizable content solution, elevating in-room entertainment offerings.Anand Vijayan, Chief Business and Consumer Officer at TM said, “Unifi TV continues to invest in premium content to ensure our subscribers have access to the world’s most compelling entertainment. Securing exclusive rights to the HBO channel suite is a major milestone in this journey and a significant win for our customers. By strengthening our content offering and integrating it with our high-speed broadband, mobile, and smart home services, we are delivering a truly converged digital experience that is unmatched in Malaysia.”Shonali Bedi, Head of Strategy, Partnerships and Insights – APAC at Warner Bros. Discovery said, “This exclusive partnership with Unifi TV reflects our commitment to bring world-class entertainment to audiences across several platforms. We know that there are many fans of our HBO channels in Malaysia, and through this renewed deal, linear audiences can continue to enjoy some of world’s most popular content – including HBO Originals like A Knight of the Seven Kingdoms and the upcoming new season of House of the Dragon.”
UNIFI BUSINESS LAUNCHES IMPAK BIZ TO ACCELERATE MSME DIGITAL MATURITY AND UNLOCK GROWTH OPPORTUNITIES
KUALA LUMPUR, 27 AUGUST 2025 – Unifi Business, the preferred digital partner for Malaysia’s micro, small, and medium enterprises (MSMEs), has launched IMPAK BIZ, a strategic initiative to help businesses assess their digital readiness and take clear, practical steps towards becoming more digitally empowered. Launched by YB Datuk Wilson Ugak, Deputy Minister for Digital and available as a complimentary service via biz.unifi.com.my/impakbiz, the digital maturity assessment tool helps MSMEs identify digital gaps and receive focused, actionable recommendations to improve operations, boost productivity, and reach more customers regardless of where they are on their digital journey. The initiative is supported by a strong network of strategic partners, including Malaysia Digital Economy Corporation (MDEC), SME Corp. Malaysia, CTOS, Bank Simpanan Nasional (BSN), Maybank Islamic Berhad, Astro Awani, Rtist, and IPSOS. The initiative anchors on Unifi Business’ trusted, enterprise-grade digital tools and services, which include: Digital consultations with Unifi Business’ Certified Digital Consultants Digital marketing and e-commerce enablement through Unifi Business’ solutions Access to high-speed connectivity and mobile plans via UNI5G Biz IMPAK BIZ also includes support and offerings by Unifi Business’ strategic partners, including: Bank Simpanan Nasional (BSN) – Preferential microfinancing offering with competitive rates, simplified documentation, and streamlined submission processes, among other benefits. Complimentary Halal certification support in collaboration with Maybank Islamic. Free CTOS Business Reports to strengthen financial credibility and decision-making. Creative and marketing services by Rtist talents to enhance brand visibility and outreach. Automatic entry into the IMPAK BIZ Awards, offering national-level recognition and exposure. Shanti Jusnita Johari, Chief Commercial Officer, Unifi said, “MSMEs are central to Malaysia’s digital future. With IMPAK BIZ, we are giving MSMEs a clear starting path forward to digitalise their business and reap its benefits through free digital assessments, access to expert guidance, and tools that improve productivity, financial credibility, and online reach. This initiative is about making digital transformation more practical, inclusive, and achievable for every business, regardless of size or sector.” The launch of IMPAK BIZ reaffirms Unifi Business’ mission to power inclusive digitalisation for MSMEs across the nation and TM’s aspiration to become a Digital Powerhouse by 2030. To get started, MSMEs can visit: https://biz.unifi.com.my
TM R&D Celebrates double win at the global TM Forum Excellence Awards 2020
In-house solutions SWIMS and IDEAS+ received global recognition for the Beyond Connectivity and A.I, Data & Analytics categories respectively Telekom Research & Development Sdn Bhd (TM R&D), the innovation arm of Telekom Malaysia Berhad (TM), added another feather to its cap when they recently bagged not one, but two (2) awards at the prestigious TM Forum Excellence Awards 2020. The awards were conferred to TM R&D for its innovative solutions namely Smart Water Integrated Management System (SWIMS) under the Beyond Connectivity and Artificial Intelligence (A.I) category, while its Intelligent Network Diagnostic & Expert Advisory System for Service Desk (IDEAS+) solution received the recognition under Data & Analytics category. Since 2007, TM Forum Excellence Awards recognises the world's leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cultural transformation, cross-industry partnering and collaboration, and product and service innovation in AI, data analytics, autonomous networks and cloud native IT. All entries were assessed by a global panel of judges based on the extensive materials submitted. Each year, the judging panels are carefully selected from varied global organisations to ensure a balanced approach and a wholly impartial view. Commenting on the double wins, Dr. Sharlene Thiagarajah, Chief Executive Officer, TM R&D said, "This is certainly a welcomed surprise and a proud moment for us at TM R&D. We are excited that two of our very own internally-developed smart solutions, deployed in collaboration with Air Selangor and Group Customer Experience at TM have been recognised by global industry experts such as TM Forum. Both solutions are now commercially available domestically and to the global market. We believe TM R&D is on the right track to support TM's Digital Malaysia aspirations and simultaneously accelerate Malaysia to become a digital nation." SWIMS is an Internet of Water (IoW) solution, essentially doing for water what Internet of Things (IoT) does for various other industries and verticals. These include electric utilities, transportation, smart cities and factory automation, to enable in-depth, new insights into the operations and the right tools to act on those insights. "SWIMS offers end-to-end smart water management that improves non-revenue water management. It optimises the repair and replacement of ageing water infrastructure as well as improves response to weather events such as water level and quality. Based on feedback we received from Air Selangor, with SWIMS, water usage visibility improved by 3,000% and meter reading accuracy improved 10-15% through automation," shared Dr. Sharlene. The TM Forum Excellence Awards also recognises another solution from TM R&D, IDEAS+ which is a one-stop advisory platform deployed at TM's contact centre. Using machine-learning algorithm, IDEAS+ assists the call centre agents to efficiently troubleshoot and resolve various customer issues. The objectives of the project were to reduce Average Handling Time (AHT) at the contact centre when entertaining customer calls, reduce repeated truck roll, increase the accuracy of troubleshooting and escalation as well as to achieve cost-saving. IDEAS+ is an intelligent diagnostic and advisory system for TM contact centre agents to provide predictive guideline as well as troubleshooting steps with more than 95% accuracy. Established in 2001, TM R&D is the centre of innovation for TM Group focusing on innovations that enriches humanity and bring progress to nations. Growing from strength to strength since 2016, TM R&D has won 15 globally recognised awards and generated more than 2,800 Intellectual Property Rights (IPRs) and 1,400 digital assets to-date. TM R&D's innovations all developed in-house cut across multiple verticals such as Utilities, Retail, Agriculture, Healthcare and Education with safety and productivity as the top priority. As TM R&D continues to expand beyond connectivity and into smarter digital ecosystems, its role in TM has become more prominent and exciting. For more information about TM R&D and its products and services, they can be contacted at business@tmrnd.com.my or log on to www.tmrnd.com.my or follow them on LinkedIn (TM Research & Development) for more news and updates.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!