07 Sep 2022
TM reinforces commitment for employee welfare & safety; signs new Collective Agreement with NUTE for 2022-2024
Telekom Malaysia Berhad (TM) signed its twelfth (12th) Collective Agreement (CA) last week, on 24 August 2022, with the National Union of Telecommunications Employees (NUTE) for the period of 2022-2024. Consecutively, the CA was also signed between NUTE and TM's subsidiaries, namely Telekom Sales & Services Sdn Bhd, TM Info-Media Sdn Bhd, GITN Sdn Bhd and TM R&D Sdn Bhd.
About 8,000 non-executive employees in Peninsular Malaysia and Labuan were covered by this CA. It includes employment enhancements for various terms and conditions, including salary adjustment and cost of living allowances among others. It is also aimed to enhance and boost employees’ productivity and work performance.
Representing TM Group for the CA signing was Imri Mokhtar, Group Chief Executive Officer and Sarinah Abu Bakar, Chief Human Capital Officer while NUTE was represented by its President, Mohd Jafar Abd Majid, and Mohamad Farid Mohamad Daud, General Secretary of NUTE. The signing ceremony was also witnessed by Tan Sri Mohammed Azlan Hashim, Chairman of TM.
“The new CA demonstrates TM’s unwavering commitment and strong industrial partnership with NUTE towards the well-being of our employees. Our people – Warga TM, is the impetus behind our achievements, they are the engine driving TM’s performance. It is hoped that the harmonious relationship between both parties will fuel the continuous growth of TM, inculcating a high-performance working culture and realise TM’s aspiration to become a Human-Centred Tech Company,” said Imri Mokhtar, TM’s Group Chief Executive Officer.
YOU MAY ALSO LIKE
TM Announces Upcoming Change In MD / Group CEO
Telekom Malaysia Berhad (TM), is pleased to announce a change in its executive leadership effective 1 August 2023. The change sees Amar Huzaimi Md Deris as the new Managing Director / Group CEO of TM, succeeding Datuk Imri Mokhtar, who completes his 3-year term on 31 July 2023. Currently heading TM's domestic and global wholesale business, Amar is another example of TM's home-grown talent, after Datuk Imri. Beginning his career with TM after graduating in 1998, Amar’s roles have ranged from financial control, internal audit, corporate and regulatory affairs, Group CEO’s office, culminating in his current P&L position at TM Global. His strategic vision, combined with operational experience and grasp of global leading technologies, ideally positions him to steer TM's evolution from a Telco to a TechCo. His achievements have not gone unnoticed, as evidenced by his recognition as one of CPA Australia's 40 young business leaders (2012) and by Capacity Media's 'Power 100' list in wholesale carrier community (2019, 2023). These accolades further attest to his leadership capabilities and the promising future he holds at the helm of TM. Speaking about his upcoming role, Amar said, "Datuk Imri has set the right path for TM, with the strengthened foundation from the turnaround and pursuit of new growth areas – charting the shift from a Telco to a TechCo. I am proud to have been part of that journey; and now, I am enthusiastic to follow through and lead TM to the next level." Datuk Imri expressed his confidence in Amar’s appointment, saying, “Amar is an exceptional TM-grown leader with a proven ability to navigate the business and deliver results. I have full confidence that TM shall attain greater success under Amar’s leadership. I extend my best wishes to Amar, the leadership team and Warga TM as they embark on the next chapter of TM’s growth journey.” The company wishes to extend its gratitude to Datuk Imri for his tenure as MD/GCEO which has seen notable turnaround and growth, and his total of 21 years serving in TM. With the appointment of Amar Huzaimi as the new MD/GCEO, TM is confident it will continue to innovate and grow, building upon its success and further enhancing its role as the enabler of Digital Malaysia.
TM Reinforces Long-term Value Creation at its 41st AGM
KUALA LUMPUR, 28 May 2026 – Telekom Malaysia Berhad (“TM” or “the Group”) reaffirmed that it remains on track towards its aspiration of becoming a Digital Powerhouse by 2030 through disciplined execution of its PWR 2030 strategy. Building on this progress, TM is further advancing AI and sustainability to drive long-term value creation for all stakeholders.The update was shared at TM’s 41st Annual General Meeting (“AGM”) held recently at Menara TM, Kuala Lumpur. The AGM was chaired by Chairman, Dato’ Zainal Abidin Putih, alongside the Board of Directors and Managing Director and Group Chief Executive Officer, Amar Huzaimi Md Deris.In 2025, the Group recorded revenue growth of 1.4% to RM11.9 billion, EBIT of RM2.0 billion and strong operating cash flow of RM2.5 billion. Total Shareholders Return (“TSR”) stood at a healthy 23.5%, alongside a 21% increase in share price. This reflects sustained value creation and growing investor confidence in TM’s long-term growth trajectory.Approximately RM2.0 billion in shareholder and economic value was distributed during the year. This included approximately RM1.2 billion returned to shareholders through dividends, equivalent to 31.0 sen per share, as well as approximately RM750 million contributed through taxes, zakat and other socioeconomic initiatives in support of Malaysia’s digital economy and national development.The Group reiterated its revised dividend policy with a minimum payout of 75% of Profit After Tax and Non-Controlling Interests (“PATAMI”). Effective from the first quarter of 2026, dividends will be declared and paid on a quarterly basis, reinforcing its commitment to consistent and sustainable shareholder returns.Commenting on TM’s continued transformation journey, Amar said, “To strengthen how we create value, we are accelerating AI and digital innovation capabilities while embedding sustainability more deeply across our business, operations and strategic investments. This strengthens our ability to support evolving digital needs across businesses, communities and the nation.”During the year, the Group strengthened its role as an orchestrator of Malaysia’s AI and digital ecosystem by building the infrastructure, platforms and governance needed to support wider AI adoption. This includes AI-ready data centres, GPU-as-a-Service, cloud and cybersecurity capabilities, alongside AI-enabled solutions such as Vision AI, Smart Cities and Smart Urban Forestry for enterprises, the Government and global hyperscalers.Internally, AI adoption was accelerated through agentic AI contact centres, network modernisation and structured AI upskilling for employees. The Group also showcased practical AI use cases through AI-enabled integration supporting the AGM proceedings and an internally developed AI chatbot on its digital Integrated Annual Report website, enabling easier access to key report information. Reinforcing its commitment to responsible AI, TM became the first Malaysian telco certified under ISO/IEC 42001:2023 Artificial Intelligence Management System (“AIMS”).On sustainability, TM evolved its framework in 2025 to adopt the Triple Bottom Line approach of Prosperity, Planet and People. During the year, the Group generated RM135 million in revenue from low-carbon products and services, including green-certified data centres and digital solutions for MSMEs, while reducing carbon emissions by 34% from its 2019 baseline. Beyond its operations, TM continued to create positive impact through TM Future Skills, which reached 35 schools and equipped more than 7,000 students with digital education in STEM, coding, AI and 3D printing. The Group also advanced community-led initiatives, including efforts to transform Kampung Mukut, Tioman into Malaysia’s first Smart Eco Village through Jangkau Digital TM, as well as support for sepak takraw development and neurodivergent communities.TM’s continued commitment to good governance and sustainability received strong recognition locally and internationally. The Group achieved an S&P Global ESG score of 57/100, the highest among Malaysian telcos, maintained the highest FTSE4Good rating tier at 4 stars and retained its MSCI ESG Rating of “A”. It was also ranked in the Top 1% at the National Corporate Governance & Sustainability Awards (“NACGSA”) 2025, placing 7th out of 847 public-listed companies.“Having strengthened our foundations and built new digital capabilities over the past few years, we are now entering the next phase of growth. Our focus is on advancing these strengths into sustainable progress and long-term value for stakeholders and the nation, as we continue our journey towards becoming a Digital Powerhouse by 2030,” Amar added.
TM wins Asia’s Best Employer Brand Awards 2021 again
The 2nd consecutive win further boosts TM’s outstanding professionalism in human capital amongst companies in Asia Telekom Malaysia Berhad (TM) was recently accorded Asia’s Best Employer Brand Awards at the World HRD Congress 2021. Organised by the Employer Branding Institute, World HRD Congress and Star of the Industry Group, Asia’s Best Employer Brands Awards recognises efforts of organisations in the Asian region that have demonstrated excellent employer branding through effective talent strategies, talent development and talent innovation. The event hosted Human Resource (HR) leaders and professionals from the Asian region to discuss and recognise HR best practices. Sarinah Abu Bakar, Chief Human Capital Officer, TM in expressing her gratitude for the achievement, said: “This award is a testament of our commitment and efforts in doing things that matter the most and have a direct impact on our businesses and employees - human capital development. We are fully aware that Human Resources are a strategic pillar in driving business results. As part of the ‘New TM’ transformation, we recently introduced a new performance culture to reshape our workforce into a stronger execution engine that performs and transforms with agility. We continue to focus on future-proofing our organisation, invest in future-ready skills for new growth areas that will shift our business performance to the next level. This is in line with our continuous commitment towards upskilling and reskilling our workforce with digital competencies to accelerate Digital Malaysia. So this award is a tribute to our over 22,000 employees whose dedication has made TM one of Asia’s best employers.” Additionally, in this seemingly challenging situation amidst the COVID-19 pandemic, TM has also implemented policies and initiatives for the safety and health of its workforce including digital applications such as the COVID-19@TM app, and digital tools to enable the workforce to remain resilient and productive in delivering connectivity services to our customers and the nation so Malaysians can stay connected and stay productive. For more info on the award and the list of winners, visit www.employerbrandingawards.com.
NEWSLETTER
Just drop your details and stay updated with the world of Telekom Malaysia. We promise – no spam!