21 May 2026
TM STARTS 2026 WITH GROWTH MOMENTUM; REVENUE UP 2.9%, UNDERLYING PATAMI GREW 9.3%
KUALA LUMPUR, 21 MAY 2026 – Telekom Malaysia Berhad (“TM” or “the Group”) today announced its financial results for the first quarter ended 31 March 2026 (1Q 2026), reporting revenue growth of 2.9% to RM2.93 billion compared to the same period last year. This reflects a strong start to the year and sustained momentum across all business segments, spearheaded by Business to Consumer (B2C) and Carrier to Carrier (C2C).
During the quarter, the Group recognised a one-off adjustment of RM127.3 million related to the write-down of unutilised prepaid capacity under the current 5G access agreement, following the announcement made in February.
Excluding this and other one-off items, the Group’s underlying Profit After Tax and Non-Controlling Interests (PATAMI) grew 9.3% to RM436.3 million. On the back of this strong core performance, TM declared a dividend of 6.5 sen per share, representing 78% of reported PATAMI for the quarter.
1Q 2026 Group Financial Highlights (vs 1Q 2025):
- Operating Revenue: Increased 2.9% to RM2.93 billion, driven by growth across all major business segments.
- Underlying Earnings Before Interest and Tax (EBIT): Grew 6.3% to RM593.3 million, excluding one-off items. This reflects strong core operational performance and proactive move to unlock future efficiencies through a leaner cost structure.
- Underlying PATAMI: Increased 9.3% to RM436.3 million after adjusting for one-off items. This growth underscores the Group's core profitability and supports its enhanced dividend commitment to shareholders.
- Dividend: TM reaffirmed its commitment to its new dividend policy, and declared dividend of 6.5 sen per share, representing 78% of reported PATAMI for 1Q 2026.
Growth Across Business Segments
B2C (Unifi): Revenue rose 5.1% to RM1.46 billion, driven by stronger convergence adoption and higher device sales from bundled offerings.
B2B (TM One and Credence): Revenue increased to RM671.5 million, driven by New Core portfolios expansion including cloud and ICT solutions.
C2C (TM Global): Revenue grew 2.1% to RM776.6 million, supported by rising international hyperscalers’ demand and domestic backhaul expansion.
Amar Huzaimi Md Deris, TM Group Chief Executive Officer said, “We entered 2026 with encouraging growth momentum, backed by a proactive move to boost the competitiveness of our quad play offerings, anchored by mobile, TV and smart home. This is further complemented by encouraging growth in both our B2B and C2C digital offerings, such as cloud, cybersecurity, smart services, AI and data centre. All of these contributed to 9.3% increase in underlying PATAMI, a testament to our core operational resilience. This reaffirms that our PWR 2030 strategy is yielding the right value creation and sustainable returns for shareholders.
As we celebrate our 80th anniversary, we remain committed to advancing our Digital Powerhouse aspirations - from connecting homes and MSMEs, to delivering critical digital solutions for enterprises, the Government and hyperscalers. As the nation's digital orchestrator, we continue accelerating Malaysia’s digital transformation, strategically positioning it as the digital hub for the region,” he added.
Future Outlook
TM maintains a measured outlook amid prevailing uncertainties and remains focused on delivering its FY2026 guidance. Moving forward, TM will continue executing its strategic pillars with discipline to advance its growth, while ensuring Malaysia remains competitive in the global digital economy.
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TM ONE NAMED FROST & SULLIVAN MALAYSIAN CYBERSECURTY SERVICES COMPANY OF THE YEAR
TM One, the enterprise and government sector solutions arm of Telekom Malaysia Berhad (“TM”), was named the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year for 2022. The award was decided based on a series of detailed evaluations following Frost & Sullivan’s best practices criteria, in which TM One excelled as a service partner in addressing Malaysia’s enterprise and government sector cybersecurity needs. “TM One is recognised based on its extensive cybersecurity capabilities and resources. With a full suite of cybersecurity services and infrastructure, coupled with a deep understanding of the Malaysian market landscape, TM One continuously upholds a strong reputation of effectively addressing its customers’ security needs,” said Anh Tien Vu, Industry Principal, Global Cybersecurity Research Team at Frost & Sullivan. Shazurawati Abd Karim, Executive Vice President, TM One, said: “We are honoured to receive the Frost & Sullivan Malaysian Cybersecurity Services Company of the Year Award. With cybersecurity emerging as a top priority for organisations in their transformation journey, we are committed to growing our end-to-end solutions so that we can provide our customers digital freedom and peace of mind as they expand their businesses in the digital space. Understanding their unique business needs, we work with organisations to assess their cybersecurity capabilities and provide advisory services through our dedicated TM One Cyber Defense Centre (CYDEC) – helping them make the right choices to respond to cyber threats more effectively.” Addressing Cybersecurity Gaps among Enterprises and Public Sector More Malaysian organisations are now investing heavily in cybersecurity. As they become increasingly present and vulnerable in the digital space, organisations need to adopt a stronger security posture in their information technology, operational technology, and cloud infrastructure capabilities. Shazurawati said, “One of the key challenges for organisations is the shortage of in-house security expertise, professionals, and tools, requiring them to outsource their security operations. By working closely with customers to assess their security posture, technology maturity, and business needs, TM One offers customised solutions for managed security services, consultation and advisory, and other value-added services to help them navigate today’s complex technological landscape.” TM One is also strengthening the public sector’s cybersecurity, working alongside the Malaysian Government to enhance digital connectivity and smart innovations for cities and industries to propel the nation towards becoming a digital economy. In addition to connectivity, TM One continues to invest in local data centres, digital infrastructure and services, ensuring data sovereignty remains within Malaysian borders while bringing global best practices to the nation’s public sector. Its investments to strengthen Malaysia’s Critical National Information Infrastructure (CNII) is one of its efforts to protect government and public data, with its cybersecurity solutions developed in compliance with Bank Negara Malaysia’s Risk Management in Technology (RMiT) policy and the Personal Data Protection Act 2010 (PDPA). Anh Tien Vu said, “One consideration that stood out for Frost and Sullivan was that TM One has earned endorsements and collaborations from local cyber authorities, such as Cybersecurity Malaysia and the National Cyber Security Agency (NACSA) of Malaysia through its implementation of best practices, and world-class infrastructure backed by experts. Frost & Sullivan commends TM One’s steadfast efforts in providing cybersecurity services that exemplify this implementation of best practices, which have benefited customers and communities tremendously.” “On top of developing our own end-to-end solutions, TM One continues to strengthen its partnership ecosystem, collaborating with companies from various security domains to diversify its offerings and coverage. This includes FNS Value Co. Limited, the sole distributor of its Blockchain Secure Authentication solution in Malaysia, which helps secure digital transactions and online credentials, and Telefónica Tech – a global leader in cybersecurity, Cloud and IoT, as a partner in delivering Digital Risk Protection,” explained Shazurawati. “Our efforts to expand our cybersecurity services and to provide customers with cutting-edge security reflect our commitment to tackling today’s growing cybersecurity concerns. With next-gen technologies such as 5G opening up both new opportunities and threats, TM One is poised as the enabler for organisations’ next advantage and security, today and tomorrow,” she concluded.
TM enhances young graduates employability with its TM Protégé Programme
TM PROTÉGÉ Ready to Work (RTW) programme is in line with Government’s effort to raise the employability level of graduates Telekom Malaysia Berhad (TM) continuously empower Malaysian graduates with its education-oriented and skill enhancement programmes. Most recently, the Company enrolled participants for its Ready to Work (RTW) programme, namely Professional Training and Education for Growing Entrepreneurs or PROTÉGÉ, in line with the Government's effort in raising the employability level of the graduates. This PROTÉGÉ programme or previously known as Program Skim Latihan 1Malaysia (SL1M) is under the supervision of PROTÉGÉ Secretariat and the Ministry of Entrepreneur Development and Cooperatives (MEDAC). The main objective of this programme is to improve the marketability and entrepreneurial skills of unemployed graduates, including through on-job-trainings and guidance programmes in collaboration with industry experts. It is also aimed at producing more entrepreneurs and job creators who are competitive, meet the current industry need and ready for the global market. TM recently held an engagement session - 'Majlis Ramah Mesra TM bersama PROTÉGÉ' - with the participants of its latest TM PROTÉGÉ Programme intake at Dewan Tun Canselor, Multimedia University (MMU), Cyberjaya. Farid Basir, Chief Human Capital Officer, TM attended the event and shared some tips and thoughts on career growth and development with the participants. Also present at the event were Norhadznita Hj Mohammad Ilham, Head Secretariat PROTÉGÉ, MEDAC, Prof. Dato' Dr Mazliham Mohd Su'ud, President of MMU, Norkhairul Wahab, Chief Executive Officer, MMU Cnergy and Badrul Hisham Bahari, Chief Executive Officer, GITN Sdn Bhd. Commenting on the PROTÉGÉ programme, Farid said, "The creation of a digitally-ready community and future-proof workforce has always been one of the pillars under the Company's Digital Malaysia aspiration. While we continue to evolve as an organisation, we have always been committed to our role towards building the nation. Through programmes like TM PROTEGE, TM aspires to empower the leaders of tomorrow with relevant skills in innovation and technology towards serving a more digital society and lifestyle, digital businesses and industry verticals, as well as digital Government. This includes nurturing a highly skilled workforce and accelerating digital adoption via on job training with industry guidance and professionals expertise. Our involvement in PROTÉGÉ reflects our staunch support towards the Government's efforts in increasing the employability of the young graduates and equipping them for Industrial Revolution 4.0 (IR4.0). This is befitting our role as the national connectivity and digital infrastructure provider, empowering Malaysia's Digital Nation aspirations." Since 2011, under the SL1M programme, TM has trained 2,846 graduates. The initiative was then continued with PROTÉGÉ, which saw 140 participants selected for the first intake in February 2020. They are currently undergoing on-the-job training at TM and GITN Sdn. Bhd, a subsidiary of TM. In September 2020, the programme continues with its second intake of 169 participants who are now attending soft skills training at MMU, Cyberjaya. The eight (8) months intensive programme consists of soft skills classroom and online training for one (1) month, followed by on-job-training (OJT) for seven (7) months. There are seven (7) core soft skills modules involved including communications, technical and management skills required by the industry as well as effective work ethics. The OJT will prepare the participants with a career mindset and enable them to experience the real working environment. This second intake is expected to graduate in April 2021. For graduates who are interested to participate in the next intake, just look out for the enrollment alert at https://tmcareer.tm.com.my. TM PROTÉGÉ is among the major initiatives under TM's Graduates Employability Programme. Other initiatives are unifi Sales Apprentice Programme, participation in virtual career fairs, such as Talentbank Digital Career Fair, Graduan Virtual Digital Career Fair and career webinars with universities. In the near future, TM will also introduce a new graduates' trainee programme for the undergraduates. In the meantime, TM, through its education arm, MMU will continue to support the Government's aspiration towards a digital era ready workforce particularly in the fields of IT, communications and multimedia especially in the current Industrial Revolution 4.0 (IR4.0) era. Since its establishment 22 years ago, MMU has produced over 60,000 graduates with high marketability, including for major players in the industry. Additionally, since its establishment in 1994, TM's foundation, Yayasan Telekom Malaysia (YTM) has awarded education sponsorship to more than 15,000 deserving students of high academic calibre to pursue their studies at government schools and universities in Malaysia and abroad, with a total sponsorship value of over RM549.5 million. YTM continues to focus on nurturing the right talent that will ultimately contribute to the growth of the Company, industry and nation. For more information on TM's Corporate Responsibility initiatives including education sponsorship, visit www.tm.com.my.
TM One poised to offer comprehensive data centre capacity and data sovereignty for the government’s digital transformation
As the sole local CSP, TM One will ensure data sovereignty and greater trust, privacy and security in the migration and storage of Government and citizen data With the Malaysian Government’s Cloud Framework Agreement (CFA) formalised, the appointed Cloud Service Providers (CSPs) and Managed Service Providers (MSPs) must now demonstrate their strategic offerings to potential clients. Anticipating the extended capabilities needed to implement the Government’s strategic shift to cloud, TM One, the enterprise and public sector business arm of Telekom Malaysia Group (TM), continues to expand its data centre portfolio. Furthermore, as the sole local CSP, TM One’s established in-country data centres, infrastructure and services ensure that all operations and transactions are independent of foreign regulations or third-party policies and requirements – which imparts greater agility and trust in the migration and supervision of Government and citizen data. Imri Mokhtar, Group Chief Executive Officer of TM said, “As Malaysia’s leader in end-to-end cloud and data centre services, we are committed to strengthening our digital offerings to meet the Government’s MyGovCloud requirements. Investing into the growth of our data centres will enable us to manage the volumes of public data throughout and after the migration process. Our locally-based infrastructure and cloud services also enable us to support the unique needs of the Malaysian Government, especially on data sovereignty.” With several carrier-neutral data centre facilities in Malaysia and one in Hong Kong that operate as multi-cloud providers for various hyperscalers, TM One is on course to launch its tenth centre, which will be a Tier III/Rated 3 Data Centre, anticipated to be unveiled in Q3 2022. With no less than 3MW of power and the ability to accommodate 700 equipment racks, this data centre will aim to improve power efficiency through its cooling system design which runs on modular air-cooled chillers. Across the board, TM One continues to strive towards achieving lower Power Usage Effectiveness (PUE) while meeting the SLA of the customers. Similar to TM’s other globally certified hyperscale data centres in the Klang Valley, Iskandar Puteri and Brickfields, this new centre will also conform to security standards and certifications including ISO27001, PCI DSS, DCRA and TVRA which will safeguard the Government’s data and assets. Shazurawati Abd Karim, Executive Vice President of TM One said, “This latest edition to TM One’s data centres will include enhanced data security capabilities through TM One’s Cyber Defence Centre (CYDEC), addressing the Government’s potential risk areas including cybersecurity, compliance, privacy, ethics and social responsibility. To facilitate the transformative journey of individual Government agencies, TM One’s Professional Services team, along with our partner MSP, Cloud Connect, will work closely with these agencies on Cloud Design Planning, Migration Services, and Workload Optimisation Services, customising the solutions and experiences to the unique needs of each agency.” Cloud Connect, a local cloud broker and software engineering company will partner with TM One as its dedicated MSP. Having worked with service providers, enterprises, small-and-medium businesses, as well as Government agencies for a decade, Cloud Connect has a proven track record of implementing multiple enterprise integration projects, bringing together the right people, processes, and technological capabilities. This makes Cloud Connect the perfect fit to deliver TM One’s end-to-end cloud infrastructure and services to Government institutions in their transformation journey. Also addressing the importance of data residency, locality and sovereignty in the MyGovCloud endeavour, Shazurawati explains, “Our hyperscaled and intelligent cloud solutions and data centre facilities are governed by the laws of Malaysia, which guarantees data sovereignty and privacy for the Malaysian Government and its citizens. This removes the need and risk of foreign laws and policy intervention or inclusion, ensuring data privacy and security, while enabling greater flexibility and agility in Government services. “With our deep understanding of the Malaysian landscape and a full suite of established services and infrastructure, we are confident that our infrastructure, solutions, and partnership with Cloud Connect will enable the Government to reach their next advantage, today and tomorrow,” she concluded.
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