18 Nov 2025

KENYATAAN BERSAMA KEMENTERIAN KESIHATAN MALAYSIA, KEMENTERIAN KOMUNIKASI DAN TELEKOM MALAYSIA BERHAD

KENYATAAN BERSAMA KEMENTERIAN KESIHATAN MALAYSIA, KEMENTERIAN KOMUNIKASI DAN TELEKOM MALAYSIA BERHAD Article Header
TM

PUTRAJAYA – Next Generation Malaysian Emergency Response Services 999 (NG MERS 999) merupakan sistem kecemasan generasi baharu negara yang dibangunkan untuk menyediakan perkhidmatan lebih pantas, tepat, moden dan inklusif.

Mula beroperasi sejak 16 November 2025, pembangunan sistem ini adalah hasil kerjasama strategik antara Kementerian Komunikasi (KK), Telekom Malaysia Berhad (TM) dan lima agensi kecemasan utama negara, iaitu:

  1. Kementerian Kesihatan Malaysia (KKM);
  2. Polis Diraja Malaysia (PDRM);
  3. Jabatan Bomba dan Penyelamat Malaysia (JBPM);
  4. Angkatan Pertahanan Awam Malaysia (APM); dan
  5. Agensi Penguatkuasaan Maritim Malaysia (Maritim Malaysia).

KKM, KK dan TM telah menerima laporan berkaitan perkhidmatan ambulans. Walaupun insiden tersebut adalah terpencil, perkara ini ditangani secara serius dan dengan kadar segera kerana setiap panggilan kecemasan melibatkan nyawa dan kesejahteraan rakyat.

Semakan teknikal oleh TM mengesahkan bahawa sistem NG MERS 999 beroperasi seperti biasa, termasuk prosedur penyaluran kes menggunakan prinsip “nearest available” bagi memastikan aset kecemasan terhampir dapat digerakkan secepat mungkin.

Bagi pihak KKM, usaha memperkukuh respons di lapangan terus dipertingkatkan melalui penambahan ambulans, penyusunan semula penugasan petugas di kawasan strategik, serta penglibatan badan sukarela seperti Bulan Sabit Merah Malaysia, St. John Ambulans Malaysia dan pertubuhan bukan kerajaan (NGO) tempatan sebagai sebahagian daripada keupayaan respons kecemasan negara. Penilaian berterusan terhadap keupayaan koordinasi dan ketersediaan aset juga sedang dilaksanakan bersama agensi-agensi berkaitan.

Pada masa sama, Perkhidmatan 999 melalui panggilan suara kekal berfungsi sepenuhnya dan boleh digunakan seperti biasa.

Aplikasi SaveME999 pula berfungsi sebagai saluran tambahan, khususnya untuk pengguna yang memerlukan ciri komunikasi melalui teks, video dan multimedia, selaras dengan usaha meningkatkan keberkesanan dan keterangkuman respons kecemasan negara.

TM akan terus memperkukuh keupayaan sistem dan aplikasi NG MERS 999, termasuk perisian serta proses teknikal yang berkaitan, bagi memastikan prestasi dan pengalaman operasi yang lebih lancar untuk semua agensi kecemasan.

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TM One poised to offer comprehensive data centre capacity and data sovereignty for the government’s digital transformation

As the sole local CSP, TM One will ensure data sovereignty and greater trust, privacy and security in the migration and storage of Government and citizen data With the Malaysian Government’s Cloud Framework Agreement (CFA) formalised, the appointed Cloud Service Providers (CSPs) and Managed Service Providers (MSPs) must now demonstrate their strategic offerings to potential clients. Anticipating the extended capabilities needed to implement the Government’s strategic shift to cloud, TM One, the enterprise and public sector business arm of Telekom Malaysia Group (TM), continues to expand its data centre portfolio. Furthermore, as the sole local CSP, TM One’s established in-country data centres, infrastructure and services ensure that all operations and transactions are independent of foreign regulations or third-party policies and requirements – which imparts greater agility and trust in the migration and supervision of Government and citizen data. Imri Mokhtar, Group Chief Executive Officer of TM said, “As Malaysia’s leader in end-to-end cloud and data centre services, we are committed to strengthening our digital offerings to meet the Government’s MyGovCloud requirements. Investing into the growth of our data centres will enable us to manage the volumes of public data throughout and after the migration process. Our locally-based infrastructure and cloud services also enable us to support the unique needs of the Malaysian Government, especially on data sovereignty.” With several carrier-neutral data centre facilities in Malaysia and one in Hong Kong that operate as multi-cloud providers for various hyperscalers, TM One is on course to launch its tenth centre, which will be a Tier III/Rated 3 Data Centre, anticipated to be unveiled in Q3 2022. With no less than 3MW of power and the ability to accommodate 700 equipment racks, this data centre will aim to improve power efficiency through its cooling system design which runs on modular air-cooled chillers. Across the board, TM One continues to strive towards achieving lower Power Usage Effectiveness (PUE) while meeting the SLA of the customers. Similar to TM’s other globally certified hyperscale data centres in the Klang Valley, Iskandar Puteri and Brickfields, this new centre will also conform to security standards and certifications including ISO27001, PCI DSS, DCRA and TVRA which will safeguard the Government’s data and assets. Shazurawati Abd Karim, Executive Vice President of TM One said, “This latest edition to TM One’s data centres will include enhanced data security capabilities through TM One’s Cyber Defence Centre (CYDEC), addressing the Government’s potential risk areas including cybersecurity, compliance, privacy, ethics and social responsibility. To facilitate the transformative journey of individual Government agencies, TM One’s Professional Services team, along with our partner MSP, Cloud Connect, will work closely with these agencies on Cloud Design Planning, Migration Services, and Workload Optimisation Services, customising the solutions and experiences to the unique needs of each agency.” Cloud Connect, a local cloud broker and software engineering company will partner with TM One as its dedicated MSP. Having worked with service providers, enterprises, small-and-medium businesses, as well as Government agencies for a decade, Cloud Connect has a proven track record of implementing multiple enterprise integration projects, bringing together the right people, processes, and technological capabilities. This makes Cloud Connect the perfect fit to deliver TM One’s end-to-end cloud infrastructure and services to Government institutions in their transformation journey. Also addressing the importance of data residency, locality and sovereignty in the MyGovCloud endeavour, Shazurawati explains, “Our hyperscaled and intelligent cloud solutions and data centre facilities are governed by the laws of Malaysia, which guarantees data sovereignty and privacy for the Malaysian Government and its citizens. This removes the need and risk of foreign laws and policy intervention or inclusion, ensuring data privacy and security, while enabling greater flexibility and agility in Government services. “With our deep understanding of the Malaysian landscape and a full suite of established services and infrastructure, we are confident that our infrastructure, solutions, and partnership with Cloud Connect will enable the Government to reach their next advantage, today and tomorrow,” she concluded.

FAM - TM Jalin Semula Kerjasama Strategik Sebagai Rakan Rasmi Teknologi

Persatuan Bolasepak Malaysia (FAM) meneruskan jalinan kerjasama dengan Telekom Malaysia Berhad (TM) di mana syarikat telekomunikasi terkemuka negara itu menjadi Rakan Rasmi Teknologi bagi FAM dan pasukan kebangsaan, Harimau Malaya untuk tempoh setahun bermula Jun 2023 ini. Perjanjian itu juga menjadi bukti komitmen tinggi TM terhadap pembangunan sukan bola sepak negara di mana syarikat tersebut telah terlibat secara langsung dalam industri bola sepak tempatan sepanjang dua dekad yang lalu. Menurut Presiden FAM, Datuk Haji Hamidin Haji Mohd Amin, kerjasama yang kembali terjalin bersama TM selepas kali terakhir berkolaborasi pada tahun 2020 membuktikan hubungan baik FAM bersama syarikat telekomunikasi itu sentiasa dipelihara. “Sudah pasti FAM berasa gembira dan berbesar hati dengan jalinan semula kerjasama bersama TM yang tentunya akan membawa manfaat besar kepada perancangan dan pembangunan skuad bola sepak kebangsaan. “Saya optimis bahawa hubungan strategik antara FAM dan TM ini dapat mencapai hasil penajaan yang menggalakkan selain memberi peluang TM membawakan produk mereka untuk dinikmati oleh jutaan peminat bola sepak di negara ini melalui pelbagai program promosi yang akan kita aktifkan dalam masa terdekat.  “Mewakili seluruh warga kerja FAM, saya ingin menzahirkan setinggi-tinggi penghargaan kepada TM dan berharap menerusi kerjasama ini, arena bola sepak negara akan bergerak ke arah kecemerlangan,” kata Datuk Haji Hamidin.  Majlis menandatangani perjanjian antara FAM dan TM itu telah berlangsung di Wisma FAM, Kelana Jaya petang tadi di mana FAM diwakili oleh Setiausaha Agung FAM, En Noor Azman Hj Rahman sementara TM telah diwakili oleh Naib Presiden, Jenama dan Pemasaran, En Andrew Pinto. Majlis tersebut telah disaksikan oleh Datuk Haji Hamidin bersama-sama Puan Shanti Jusnita Johari, Ketua Pegawai Pemasaran, TM. Turut hadir adalah kedua-dua Timbalan Presiden FAM, Datuk Wira Mohd Yusoff Mahadi dan Dato’ S. Sivasundaram, barisan ahli Jawatankuasa Eksekutif FAM, serta barisan pengurusan kanan Kumpulan TM.   Sementara itu, Puan Shanti turut menzahirkan penghargaan kepada pihak FAM atas kolaborasi ini yang membolehkan TM meneruskan peranannya dalam memajukan sukan bola sepak sebagai sukan nombor satu negara yang mempunyai jutaan peminat tanpa mengira bangsa, umur dan latar belakang. “TM menerajui evolusi teknologi telekomunikasi negara sejak sekian lama ke arah membina Digital Malaysia menerusi teknologi yang memperkasa komuniti, perniagaan dan Kerajaan. Kini, TM telah menjalani transformasi ke arah menjadi sebuah Syarikat Teknologi Berteraskan Insan, ataupun, a Human-Centred Technology Company. Peralihan ini akan turut diterapkan dalam jalinan kerjasama antara TM dan FAM ini, dengan membawakan pengalaman baharu kepada para penyokong pasukan kebangsaan melalui teknologi digital serta perkhidmatan komunikasi dan kandungan,” kata beliau. “Kami amat berbesar hati dapat memberikan sokongan kepada sukan bola sepak kerana ianya mampu menyatukan rakyat Malaysia di bawah satu bendera. Diharapkan kolaborasi ini dapat mencetuskan minat dan sokongan yang lebih jitu daripada para peminat, seterusnya memberi suntikan semangat untuk pasukan bola sepak kebangsaan. Semoga kerjasama antara kedua-dua pihak bakal mengangkat martabat sukan bola sepak kita dan mengharumkan nama Malaysia di peringkat antarabangsa,” akhiri Puan Shanti.

TM UNVEILS NEW CABLE LANDING STATION TO BOOST REGIONAL CONNECTIVITY

MORIB, 25 September 2025 – TM Global, the wholesale business arm of TM, today announced the completion of its fifth cable landing station in Morib, Selangor (Morib CLS). This marks a significant milestone in Malaysia’s digital infrastructure development, reinforcing the country’s position as a strategic digital hub in the region.   Spanning 7,000 square feet, the Morib CLS is an open CLS that allows multiple service providers to interconnect and exchange connectivity and data traffic seamlessly. This facility is supported by a dedicated Network Operations Centre (NOC), offering 24/7 real-time monitoring for enhanced operational reliability and service assurance.  Khairul Liza Ibrahim, Executive Vice President of TM Global, said, “The completion of the Morib CLS represents a pivotal step in enhancing Malaysia’s global connectivity. Strategically located along the Straits of Malacca, one of the world’s most important subsea cable routes, the open CLS serves as an ideal landing point—offering direct international access, improved route diversity, and reduced latency. Its proximity to Klang Valley’s data centre clusters further supports seamless network integration, optimising end-to-end data transmission efficiency.”   As part of TM’s ambition to become a Digital Powerhouse by 2030, the Morib CLS is purpose-built for energy efficiency and future scalability, now capable of supporting up to three submarine cable systems—including the Sea-Me-We 6. Aligned with TM Group’s commitment to responsible and sustainable growth, the facility incorporates practical features such as low-power cooling systems and solar-powered streetlights. The Morib CLS reinforces TM’s long-term strategy to position Malaysia as a leading regional digital hub, reflecting its ongoing efforts to integrate sustainability elements into its infrastructure development.  Liza explained, “Beyond this milestone, TM Global is enhancing its digital transformation footprint, with data centres and Edge Facilities scaled up to 40MW. Construction is also underway for a new AI-ready data centre in collaboration with Singtel’s Nxera, with a planned capacity of up to 200 MW.”  TM brings decades of experience in developing and investing in domestic and international submarine cable systems. With 33 owned and leased submarine cable systems spanning more than 275,000 kilometres around the globe, TM is committed to providing the highest service performance and best quality experience to all its customers   Recently, TM Global was also named Telecom Company of the Year – Malaysia for the third consecutive year during the 2025 Asian Telecom Awards, a testament to its strong financial growth and leadership in AI-driven digital infrastructure. Securing its first-ever Infrastructure Initiative of the Year – Malaysia award further cements its role as a key enabler of the nation’s digital transformation, driving innovation and economic progress.

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