OUR SUSTAINABILITY JOURNEY

Every step we take is guided by our commitment to safeguard the planet and improve every life we touch.

Proactive and forward-thinking - this is the DNA embedded within TM. All progress made along our ESG Roadmap has far-reaching benefits for generations to come.

All decisions we make ensure that our path forward is not only secure but also sustainable.

OUR SUSTAINABILITY STRATEGY

Strategy & Aspiration
ESG Roadmap & Commitments
Contributing to the Global Agenda

Vision

Strategy & Aspiration

Statement of Purpose, TM ESG Roadmap , Framework & Policy

Core Execution Pillars Enablers

Focus Sustainability Initiatives with Impact

Institutionalise Sustainability into the DNA

Continuous Strengthening of Governance

Risk Management, Building Centralised ESG Tools

Organisational Structure, Culture & Capabilities

TM's Visions

Protect and preserve the planet via reduction of GHG emissions

Enrich social prosperity and livelihoods

Responsible conduct with the highest standards of ethics, integrity and transparency

TM's ESG Commitments

2022

Near-Term (1 - 3 years)

Mid-Term (3 - 10 years)

Long-Term (>10 years)

2050

Our ESG roadmap offers a clear and comprehensive framework for our leadership team, employees, partners and other stakeholders to collaborate and develop a strong ESG ecosystem. To achieve our ESG commitments, we are implementing various initiatives across our business, spearheaded by our leadership team.

Contributing to the Global Agenda

Our sustainability agenda aligns with the UN SDGs, enabling us to translate our business activities into meaningful global contributions

SUSTAINABILITY SCORECARD

BUILDING A DIGITAL MALAYSIA

69% premises reached with high-speed Internet access
88% Unifi customer's network-related faults restored within 24 hours against 86% target for 2022
1,265 cyber security incidents resolved/handled
39 NPS Score (2021: 23)

PROTECTING THE PLANET

12.45% reduction of carbon emissions against 2019 baseline
10,137 trees planted including 5,000 trees planted at reserved forests for carbon sequestration
75% reduction of scheduled waste against 2019 baseline
79% reduction of Air-Travel Emissions against 2019 baseline

PUTTING PEOPLE FIRST

88% of suppliers meet the ESG social requirements
55% of suppliers meet the ESG environment requirements
~RM3.53 billion contract value awarded to local suppliers
RM2.24 billion contract value awarded to Bumiputera Vendors
36% women representation in Board
31% of women in Management
32 average total hours of training per employee
35% of employees with collective agreements

STRENGTHENING OUR INTEGRITY

97% OACP action plan completion (Target by 2024/2025: 100%)
100% ABMS certification (Target by 2024/2025: 100%)
35 operations effectively assessed and managed for corruption risks

ACHIEVEMENTS (ESG RATINGS):

CDP Rating = B

Supplier Engagement Rating (SER) = A-

Constituent of FTSE4Good Bursa Malaysia with a 4 out of 4 stars rating

Rated by FTSE Russell with 3.6 ESG rating

12.45% reduction in overall carbon emissions