HOW IT WORKS

Follow the steps below to connect your device

Step 1

Connect to "TM WiFi"
under your WiFi list

Step 2

On the landing page,
click "Try it for FREE" (Free Access) or click "register now" (Free Bundle & Premium Access)

Step 3

Login and click "Connect now"
(Free Bundle & Premium Access)

Step 4

Enjoy your
"All new TM WiFi"

OUR PACKAGES

Find out which of our packages works best for you

Free Access
Free
30
minutes/day

Up to 1Mbps speed

Free Bundle
Free
UniFi & Streamyx users

Up to 4Mbps speed & 500MB quota/day

Premium Access
RM3/day
Up to 4Mbps speed & unlimited quota

Reload your account to purchase here.

FREQUENTLY ASKED QUESTIONS

About TM WiFi

The new TM WiFi features include improved quality of service and enhanced customer experience. You can now:
  • Use TM WiFi for FREE for 30 minutes per day.
  • Reset your password from the landing page.
  • Search for TM WiFi locations around you on the landing page.
  • Reload your TM WiFi account and pay for usage from the landing page.

TM WiFi offers 3 types of offerings: Free Access, Free Bundle and Premium Access offerings.

Free
Access
Free
Bundle
Premium
Access
Bandwidth
Up to 1Mbps
Up to 4Mbps
Up to 4Mbps
Quota
Free for 30mins/day
500MB/day
Unlimited for 24 hours
Charge
FREE
FREE
RM3 for 24 hours
Registration / Login
No
Yes Username: Mobile number Password: Preferred
RM3 for 24 hours
Access channels
Landing Page and Mobile App
Landing Page and Mobile App
Landing Page and Mobile App
E-wallet / Reload
No
Yes RM10, RM30, RM50 via credit cards, online banking, TMgo cards and vouchers
Yes RM10, RM30, RM50 via credit cards, online banking, TMgo cards and vouchers
Other features
-
Password recovery
Password recovery
TM WiFi locator
TM WiFi locator
TM WiFi locator
Free BB push-ads
No ads
No ads
Charge
FREE for 30mins/dat
FREE
FREE

Using TM WiFi

You can use any WiFi-enabled devices (such as laptop, tablet or smartphone) to be connected to TM WiFi.
At the hotspot with "TM WiFi" logo, enable the WiFi connection on your device and select "TM WiFi" SSID from the list of available network.
b) Launch your internet browser.
c) When you type any URL in the URL bar, a login page will appear.
d) To enjoy the Free Access, click the "Free Access" button on the landing page and complete the registration form. Alternatively, you may log in using your Facebook account by clicking the "Login with Facebook" button.
e) To use the Free Bundle, link your account to your UniFi/Streamyx account and enjoy 500MB/day for FREE.
f) To use the Premium Access, register a TM WiFi account and enjoy unlimited usage at RM3/day.
There are three TM WiFi offerings:

Free Access: FREE 30 minutes of Internet usage per day at the speed of 1Mbps.
Free Bundle: FREE 500MB per day when you link your TM WiFi account to your UniFi/Streamyx account at the speed of 4Mbps.
Premium Access: RM3 for 24 hours at the speed of 4Mbps.
Once your TM WiFi account has been created, you may reload your TM WiFi account using TMgo reload cards or online banking and credit card on the landing page.
You may use TMgo reload cards to reload your TM WiFi account. On the "HOME" tab, click the "RELOAD" button and enter your TMgo card number.
TMgo reload cards are available at all TMpoint outlets nationwide and any e-pay channels.
At the moment, TM WiFi reload value can only be used for TM WiFi.
You may view TM WiFi locations at the TM WiFi landing page and www.tm.com.my.
Two (2) devices can be used to access internet using one (1) TM WiFi account.
The validity period of TM WiFi is shown below:

RM10 (credit expiry in 7 days)
RM30 (credit expiry in 30 days)
RM50 (credit expiry in 60 days)


You can reload prior to the expiry date to maintain validity of any unused credit.
Please note that any unused and expired credit will be forfeited and not be refunded.
On the TM WiFi landing page, go to "HISTORY" and click on "Reload History".
On the TM WiFi landing page, go to "HISTORY" and click on "Usage History".
Please clear the cache on your browser. When you are redirected to the TM WiFi landing page, you will be redirected to the login page.
After logging in to the TM WiFi landing page, click on "Account Info" and you will see the following details:
Click on the Account Info and then click "LOG OUT". You will be re-directed to the login page.
Effective 1 September 2015, you no longer need your TM WiFi ID to enjoy TM WiFi. You may access TM WiFi for FREE for 24 hours a day without an ID.

If you were given a TM WiFi ID to be used for TM WiFi before, effective 1 October 2015, you will need to register as a first time user to enjoy TM WiFi on the new platform. The registration is one-time registration only. Upon successful registration, you will receive a temporary password on your mobile number and email you have provided during the registration. Please log in using your registered mobile number and the temporary password.
Effective 1 September 2015, all TM WiFi postpaid customers have been migrated to the new TM WiFi platform. You no longer need your TM WiFi ID that was provided with your postpaid account to use for TM WiFi. You may access TM WiFi for FREE for 24 hours a day without an ID.

Effective 1 October 2015, to continue accessing to TM WiFi, you are required to register for a TM WiFi account using your mobile number as login ID. Usage of the new TM WiFi will be charged at RM3/day. For more details, see product description.
You may change your mobile number by calling 100.
Please ensure that you have entered the correct username and password. Please refer to Facebook if you encounter any issues with your Facebook login ID.
Alternatively, you may log in to TM WiFi Free Access via registration form on the Free Access popup menu.
Under the WiFi setting of your device, please clear your WiFi connection history (Forget Network) and/or clear your browser cache.