Panther911 provides 24 Hours Real-Time Monitoring and Guarding Command Centre equipped with state-of-the-art security facilities to prevent intrusion even before it happens via CCTV & Live Verbal Warning to chase away the intruders immediately.
Panther911 Central Monitoring System (CMS) agent will verify whether it is genuine break-in or a false alarm by our unique 3-Line Zone software built into our camera and issue a 3 Step Alert immediately to chase the intruder away upon genuine break-in confirmation. At the same time, CMS agent will contact the nearest police station and inform owner on the break-in incident.
Yes, kindly contact Panther911 customer service HOTLINE at 1-300-229-911 or General Hotline at 019-2281 911 to update your new location. An installation fee will be charged for relocation to the new premise.
No. Panther911 will provide up-to-date evidence to police for investigation & insurance claim. Customers are advised to purchase householders/house owners insurance for residential property or burglary insurance for commercials/retails/offices/corporates owner.
We have signed SAFECAM Partnership with Polis DiRaja Malaysia (PDRM) on 25 April 2014. PDRM recognised the existent of Panther911 and will support the rescue process according to their Standard Operating Procedures (SOP).
It will immediately trigger a notification with our Central Monitoring Command Centre and alerts our CMS agents who will turn on the live view IP camera to monitor the actual situation. The assigned CMS agent will proceed with our Standard Operating Procedures (SOP) based on the situation.
Upon notification, our Central Monitoring System (CMS) agent will verify whether it is a genuine break-in or a false alarm cases. In the case of a genuine break-in, our CMS agent will issue the 3-Step Alert immediately to deter the intruder. At the same time, our CMS agent will contact the nearest police station. We would require customers to provide us at least 3 reachable contact numbers and their email. If all numbers have failed to be contacted, we will send an email and SMS to update you on the situation.