HyppTV SPORTS PACK

Introduction

1. What is New HyppTV Sports Pack?
The HyppTV Sports Pack consists of 13 Channels currently available at HyppTV over Streamyx.

2. Who is eligible for this HyppTV Sports Pack?
This pack is eligible to new and existing Streamyx (4Mbps & 8Mbps) subscribers.

3. When will the HyppTV Sports Pack be available?
    a) Unifi VIP - Starting 1st August 2013

    b) Streamyx – Starting 15th August 2013

4. How much is the price for this pack?
(i) For a limited time promotion as on introductory pricey, customers that subscribe to HyppTV Sports Pack starting 1st Aug – 31st October 2013 will enjoy the HyppTV Sports Pack at a price of RM 30/month until they anytime decided to terminate the pack with minimum contract of 12 month.

(ii) Customers that subscribe to HyppTV Sports Pack starting 1st November 2013 onwards will be charge RM 50/month.

* *A la Carte:-RM40 – Combination of ASTRO SuperSport HD and ASTRO SuperSport 2 HD

5. What are the channels offered in this package?

  1. 710 TRACE Sports HD
  2. 705 MUTV
  3. 707 FOX Football Channel
  4. 701 HyppSports HD
  5. 702 HyppSports HD 2
  6. 703 HyppSports HD 3
  7. 704 HyppSports HD 4
  8. 841 HyppExtreme HD
  9. 844 HyppSports HD On Demand
  10. 843 FOX Football Channel On Demand
  11. 842 Hypp Sports Academy
  12.  708 ASTRO SuperSport HD
  13. 709 ASTRO SuperSport 2 HD

TM reserves the rights to replace and add the number of HyppTV Premium Channels in this pack. Premium Channels under this pack are pre-determined and cannot be changed to other Premium Channels.

6. Is there any contract period for this pack?
Yes. A contract period of 12 months is applicable to this pack.

Billing Info

1. How will you charge us?

  1. Streamyx subscribers
    For Streamyx subscribers, you can opt-in anytime during your 30-days free viewing period. The 12 months contract will only begin after your 30 days Premium Channel free viewing period has ended.
  2. Existing Streamyx subscribers
    2.1. For existing Streamyx subscribers who have never subscribed to any Premium Channels, an auto-recurring charge of RM30 will be reflected in your bill starting from the date of subscription. Please take note that by opting in to the HyppTV Sports Pack, you will be subjected to a monthly recurring charge over a period of twelve (12) months.
    2.2. For existing Streamyx subscriber with existing HyppTV Premium Channels subscriptions, the subscription to the HyppTV Sports Pack will commence from the opt-in date for a period of twelve (12) months.Please take note that by subscribing to HyppTV Sports Pack, you will be subjected to a monthly recurring charge of RM30 over a period of 12 months.

2. How do I sign up / subscribe to this package?
You may subscribe to the package via any of the following methods:

  1. EPG purchase via Interactive application
    Go to interactive application / channel, select HyppBuzz and select HyppTV Package and follow the instructions accordingly.
  2. TM Point
    Visit selected TM Point outlets currently in the Streamyx coverage areas. Please check at (www.tm.com.my) for the latest list of outlets.
  3. TM 100 Call Centre
    You may call our TM Hotline Number at 100
  4. Resellers
    TM’s appointed / authorized resellers via HyppTV Sports Pack Promo subscription form.

Termination & Swapping Info


1. When will TM stop offering HyppTV Sports Pack to Streamyx subscribes?
Currently, there is no end date for this package offering. However TM holds the right to stop offering this package at any date deemed necessary.

2. Can I terminate (unsubscribe) to this pack? If yes, how do I terminate?
Yes. You can terminate your HyppTV Sports Pack subscription via any of the following methods:

  1. TM 100 Call Centre
    You may call our TM Hotline Number at 100
  2. TM Point
    You may visit any nearby TM Point outlets.

3. Is there any penalty for early termination?
Yes. If you decide to terminate the subscription before the contract ends, early termination penalty shall apply i.e. RM30 multiply the number of remaining months and the amount will be charged as a lump sum to your bill.

4. How long does the termination take effect?
The termination takes automatically from the date of termination request.

5. What happens after my 12 month contract has ended?
You may choose to continue to subscribe to HyppTV Sports Pack or terminate the package at no penalty fee. Termination of the HyppTV Sports Pack will only occur upon request from the subscriber via the methods mentioned in item no 17.

 

SWAPPING/DOWNGRADE/UPGRADE FEE


HyppTV Platinum Pack to HyppTV Sports Pack

1) If I am HyppTV Platinum Pack subscriber, can i subscribe to HyppTV Sports Pack?
Yes, you can subscribe to HyppTV Sports Pack by swapping it from HyppTV Platinum Pack

2) If yes, how do I go for it?
You need to call TM Hotline number at 100 and request for swapping from HyppTV Platinum Pack to HyppTV Sports Pack.

3) Any charges for this swapping?
No swapping fee will be imposing from HyppTV Platinum Pack to HyppTV Sports Pack

4) Can I subscribe to both my HyppTV Platinum Pack together with HyppTV Sports Pack at the same time?
Yes, you can subscribe both packs at the same time.

Platinum Pack to HyppTV Sports Pack

1) If I am Platinum Pack subscriber, can I subscribe to HyppTV Sports Pack?
Yes, you can subscribe to Sports Pack by swapping it from your Platinum Pack.

2) If yes, how do I go for it?
You need to call TM Hotline number at 100 and request for swapping from Platinum Pack to HyppTV Sports Pack.
3) Any charges for this swapping?
No swapping fee will be imposing from Platinum Pack to HyppTV Sports Pack

4) Can I subscribe to both, Platinum Pack together with HyppTV Sports Pack at the same time?
Yes, you can subscribe to both Platinum Pack & HyppTV Sports Pack at the same time.


Ruby Pack to HyppTV Sports Pack

1) If I am Ruby Pack subscriber, can I subscribe to HyppTV Sports Pack?
Yes, you can subscribe to HyppTV Sports Pack by swapping it from Ruby Pack
2) If yes, how do I go for it?
You need to call TM Hotline number at 100 and request for swapping from Ruby Pack to HyppTV Sports Pack.

3) Any charges for this swapping?
No swapping fee will be imposing from Ruby Pack to HyppTV Sports Pack

4) Can I subscribe to both, Ruby Pack together with HyppTV Sports Pack at the same time?
Yes, you can subscribe to both HyppTV Sports Pack & Ruby Pack at the same time.

Mega Pack To HyppTV Sports Pack

1) If I am Mega Pack subscriber, can I subscribe to HyppTV Sports Pack?
Yes, you can subscribe to Sports Pack by swapping it from your Mega Pack.

2) If yes, how do I go for it?
You need to call TM Hotline number at 100 and request for downgrading from Mega Pack to HyppTV Sports Pack.

3) Any charges for this swapping?
Yes, RM5 swapping charges will be imposing.

4) Can I subscribe to both my HyppTV Sports Pack together with Mega Pack at the same time?
Yes, you can subscribe to both Sports Pack & Mega Pack at the same time.

 

Eligibility

1. When can I start enjoying HyppTV Sports Pack?
You can start enjoying HyppTV Sports Pack for a minimum period of 12 months starting from the 1st date you subscribe to the pack.

2. Can I select my own preferred Premium Channels under this pack?
No, only pre selected Premium Channels are offered for this pack. You may subscribe to other Premium Channels not included in the pack on ala carte basis.

3. What about new Premium Channels launched after 15th August 2013? Will they be included in HyppTV Sports Pack?
Any new Premium Channels introduced after 15th August 2013 will not be included in the HyppTV Sports Pack and a separate subscription is required for subscription of new Premium Channels (unless otherwise stated

4. How do I subscribe to any future Premium Channel (s) not included in HyppTV Sports Pack?
For any future Premium Channel (s) not included in HyppTV Sports Pack, you need to purchase the channel(s) separately on ala carte basis.

5. How can I find out more information about New HyppTV Sports Pack?
You will receive promotional newsletter via your UniFi email, and you can also check for details from our HyppTV website.