Ethics & Integrity

We are committed to applying the highest standards of ethical conduct and integrity in our business dealings. This in line with TM vision and mission and TM Core Values (KRISTAL).

Corporate Liability Provision

Section 17A of the Malaysian Anti-Corruption Commission Act 2009

Dear TM employees, TM Business Partners (Suppliers and Vendors) & Customers,

Following to the Corporate Liability Provision, Section 17A of the Malaysian Anti-Corruption Commission Act 2009, TM would like to share the understanding of Corporate Liability Provision which was enforced on 1 June 2020. Attached is the information that clearly explains the Corporate Liability Provision and the steps needed to be taken to ensure that corruption is prevented.

We hope this information will be useful to all in curbing corruption in business.

Thank you!

Group Integrity & Governance
Telekom Malaysia Berhad

Do you know that any corrupt act committed by Employees/Vendors/Partners can cause TM to be prosecuted and punished?

When will the Corporate Liability Provision be enforced?

June 2020

What are the steps that need to be taken by TM?

All officers/employees/vendors and business partners must understand and have a crystal clear understanding about corruption and TM must implement adequate procedures to prevent corrupt practices as stipulated under the Ministerial Guidelines:

Top Level
Undertake Control Measures
Systematic Review, Monitoring & Enforcement
Training & Communication

Let's take a look at how it works in this brief scenario

Mr A is a Sales Manager at Company X responsible for finding projects and profits for his company. Mr A is in the process of obtaining a project from Organisation Y that has a potential to bring great profit to his company.

Due to strong competition from other companies and organisations, Mr A has bribed the employee of Organisation Y in the form a gift with hopes of getting the project. A few weeks later, Company X successfully obtains a project from Organisation Y.

The penalties, if guilty:

Mr A and Company X may be liable in accordance with the provisions of the Corporate Liability, Section 17A of the Malaysian Anti-Corruption Commision Act 2009 (MACC Act 2009) and if found guilty, they could be:

Fined a sum of not less than ten (10) times the value of the gratification or one (1) million ringgit, whichever is higher, or;

Imprisoned for not more than 20 years
OR both

Anti-corruption Policy

In fighting bribery and corruption, TM Group adopts a ZERO TOLERANCE POLICY where Group Integrity & Governance (GIG) shall oversee the implementation of MS ISO37001 Anti-Bribery Management System (ABMS) as well as a whistle blowing platform (TM Ethics Line) to report on any corrupt practices, in compliance with the Malaysian Anti-Corruption Commission Act 2009 (MACC Act 2009).

Please refer to the TM Code of Conduct & Business Ethics, Provision 13 for more details on the Anti-Corruption Policy.

No Gift Policy

At TM, we practice a No Gift Policy. We are committed to working with integrity.

Please refer to the TM Code of Conduct & Business Ethics, Provision 12 for more details about Gifts, Entertainment & Corporate Hospitality.

Whistle Blowing Policy

TM and our Board of Directors are committed to our internal whistle-blowing program. We introduce a safe and acceptable platform for all related parties to channel concern about improper conduct not limited to illegal, unethical, improper business conduct affecting TM and its business improvement opportunities. This allows TM to take appropriate preventive and corrective actions.

Please refer to the TM Code of Conduct & Business Ethics, Provision 14 for more details on the Whistle Blowing Policy & Reporting.

TM Ethics Line

Toll Free Number : 1-800-88-2377 (Malaysia Only).


TM is ABMS certified by SIRIM QAS International Sdn Bhd. This is part of TM's Anti-Corruption commitment in strengthening integrity & good governance.

Thank you for your support!


We are committed to the highest standards of honest, transparent business practices regardless of where and when that business transpires. Below are key governing documents intended to help everyone understand our obligations and maintain this compliance.