Good To Know
We are here to serve a Digital Malaysia…
Performance Highlights

KEY ACHIEVEMENTS

GROUP REVENUE

RM11.5

billion

GROUP PATAMI

RM895.2

million

EBIT

RM1.7

billion

TOTAL DIVIDEND PAYOUT

RM490.6

million

(13.0 sen per share)

OUR CUSTOMERS

3.4 million

total customers nationwide

9,000

Corporate customers

500

International Telcos, OTT, hyperscalers

OUR NETWORK

CABLES

900,000

km fibre cables globally including:

650,000

km domestic fibre cables

320,000

km submarine cables with
≈30 submarine cable systems

ESG PERFORMANCE

FTSE4Good Bursa Malaysia:

4 out of 4 stars rating

Among top 25% of Malaysian public listed companies on FTSE4Good Bursa Malaysia

Environmental Footprint:

8% reduction of overall GHG emission

OUR PEOPLE

WARGA TM

20,000

NON-EXECUTIVES

51%

EXECUTIVES

49%

DIVERSITY:

36%

women on Board

31%

women in Management
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  • Chairman's Statement
    We are here to serve a Digital Malaysia…
    Performance Highlights
  • GCEO’s Statement
    We are here to serve a Digital Malaysia…
    Performance Highlights
  • GCFO’s Statement
    We are here to serve a Digital Malaysia…
    Performance Highlights

… guided by our TM Compass

the way we create value
Free Cash Flow
RM2.2 billion
Domestic fibre cables
› 650,000 km
Invested in employees training & development
RM20.2 billion
Energy consumption
43.1 million kWh
Invested in R&D
RM61.4 million
Revenue
RM11.5 billion
Total homes served
3.0 million
Employees trained with future-ready skills and other key functions
5,937
Reduction in overall carbon footprint
8%
Total awards and accolades received across TM
› 17
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…to ensure continued growth
A Holistic View of Our Businesses Serving our Customers
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…whilst being a responsible business
Driving our Sustainability Agenda

BUILDING A DIGITAL MALAYSIA

64%

premises reached with fibre internet access by the end 2022

92.2%

customer complaints resolved within five (5) days

735

cybersecurity incidents resolved/handled

23

NPS Score

PROTECTING THE PLANET

8%

reduction of GHG emission

61.9%

reduction of scheduled waste

4.6%

reduction of Scope 1 emission

80.1%

reduction of Air-Travel Emissions

9.2%

reduction of Scope 2 emission

PUTTING PEOPLE FIRST

~RM3.0

billion

total payment to local suppliers

36%

women in Board

Average 30

hours training per employee

31%

women in Management

STRENGTHENING OUR INTEGRITY

99%

Organisational Anti-Corruption Plan (OACP) action plan completion

100%

Anti-Bribery Management System (ABMS) certification

20

operations effectively assessed and managed for corruption risks

93%

misconduct/malpractice reports resolved

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…with a strong culture that’s derived from our shared TM Values
Corporate Governance
Our Governance Framework

Malaysian Code on Corporate Governance

As at 31 December 2021, TM has adopted 44 recommended practices in the MCCG. The CG Overview Statement is to be read together with the Corporate Governance Report (CG Report) 2021 which further elaborates on how the Practices of the MCCG are applied, as well as the departures and alternative measures adopted for the financial year 2021 and up to the date of the statements.

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