What is TM Rewards?
TM Rewards is a customer loyalty programme by TM that was introduced in 2008 to recognise and reward our loyal customers with great offers and privileges.
Effective today, you will be rewarded with much more points for your support and loyalty towards TM’s products and services, through redemption points, which can be used to redeem for attractive gifts.
Am I eligible to earn the points?
The programme is open to all TM residential customers.
For business customers, the membership is by invitation only. To register your interest, click here.
I am already a TM Rewards member. Do I have to re-register?
Yes, you need to re-register to create a Membership Account in order for you to start earning your points.
How do I register as a member?
For quick and hassle-free registration, go to www.tm.com.my and click TM Rewards. Alternatively, you can visit any TMpoint or call 1300 88 8887 for assistance.
Why am I not able to access the TM Rewards registration page and Member's portal?
Please check your browser version. TM Rewards can be best viewed with Internet Explorer 7, Firefox 3.5 and above.
Why am I not able to login into TM Rewards website?
Please make sure your browser's pop up blocker is turned off. For details on how to turn off pop up blocker, select one of the following:
- Internet Explorer 7.0 & 8.0
- Internet Explorer 9.0
- Mozilla Firefox 3.5 & above
If the problem persist, please call us at 1300 88 8887 for assistance.
How will I know my online registration is successful?
Upon successful registration, you will receive an acknowledgement email with instructions to activate your membership.
I did not receive the acknowledgement email and not able to activate my Membership Account. What should I do?
Please check your Spam or Junk folders as the email may have been sent there. If you still did not receive it, please call 1300 88 8887
Is there any registration fee or monthly charges to become a member?
The membership is free of charge.
Do I get a membership card?
No membership card will be issued. A Membership Account together with its identification numbers i.e. a 8-digit Membership number and 16-digit Reward number, will be created where all awarded points will be recorded.
Do I need to renew my membership?
Membership is valid as long as you are a TM customer.