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Your guide to our services, from product and billing information to online supplier system, for both customer and business.

SRM Overview

Introduction to SRM

Supplier Relationship Management (SRM) is a web-based purchasing platform that delivers sustainable savings and value generation for world-class supply management. It covers the full supply cycle from strategic sourcing to operational procurement and supplier enablement, leveraging consolidated content and master data. SRM enable end-to-end procure-to-pay procurement business processes. It reduces time and cost to qualify suppliers with SAP SRM. It manages suppliers according to goods and services they provide by relevant product categories.

There are 2 main SRM modules which related to the suppliers :

1. Registration of Suppliers [ROS]

Registration of Supplier [ROS] allows interested suppliers to self-register online, to become an approved TM supplier. It is compulsory for all suppliers to self-register online, which goes through an application processing. Hence, the manual registration form is no longer applicable for any matter pertaining to supplier registration.

 To register as TM supplier, please click Registration of Supplier (ROS)


2. Supplier Self-Service [SUS]

Supplier Self-Services [SUS] allows registered TM supplier to interact electronically with TM for purposes of :

a) To respond to purchase order (PO)
b) To submit online invoice
c) To participate in bidding/auction
d) To view payment status
e) To update company data

Go to Supplier Self-Services [SUS] pages

For quick guide on how to use SUS portal, refer to SUS process on page (POP)


Latest News


23 June 2015 - Pengumuman Penting daripada Perolehan Kumpulan ​Tele​kom Malaysia Berhad/ Important Announcement From Group Procurement Telekom Malaysia Berhad​

23 June 2015 - Talian Etika TM (Surakan!) / TM Ethics Line (Speak Up!)


02 December 2014 - Flood Disaster Relief / Bantuan Bencana Banjir


04 September 2014


Dear Our Valued Supplier,


We are pleased to inform and emphasize that by default, TM's suppliers registration shall only be valid for two (2) years effective from the registration or renewal date.

You are kindly reminded to ensure your company's registration as TM's registered supplier is still valid .

This is to avoid from experiencing any transaction interruptions in the system, which includes both issuance of Purchase Order and online Invoicing submission.

Please be informed that TM shall block "online transactions" for companies of which their registration with TM is no longer valid.


In order to check your current registration status, kindly logon to TM SRM-SUS Portal at:  and  select menu 'Additional Company Data'.

You can also refer to the Guideline for Registration Renewal. Click here


Thank you for your kind understanding and cooperation.

29 August 2014

Goods and Service Tax (GST) registration

Dear Valued Suppliers,


Please be informed that all business that has sales turnover RM 500,000 or more will have to register for GST before 31st December 2014 while business with revenue less than RM 500,000 will have voluntary option for registration.

The registration needs to be done with Malaysian Custom Department and please visit


Thanks You and Warm Regards.


20 March 2014 - SRM Supplier training for April - August 2014 is now available!


14 April 2014

Dear Valued Supplier,

As a move towards encouraging work ethics and good governance at work, and also to abolish graft, TM has taken the initiative to introduce the Integrity Pact which is an agreement between TM & Suppliers to abstain from corrupt practices, collusion and various forms of graft.

Please find more details of the Integrity Pact implementation in TM at TM Corporate Website.

Thus, effective 14th April 2014 it is mandatory for new interested suppliers as well as for renewal registration to accept online on the Integrity Pact in order to become TM group registered supplier.

Thank you.


Contact Us

For any enquiries, kindly email to


Watch SRM Video