Copyright © 2014 Telekom Malaysia Berhad (128740-P) ALL RIGHTS RESERVED
Your guide to our services, from product and billing information to online supplier system, for both customer and business.
Supplier Relationship Management (SRM) is a web-based purchasing platform that delivers sustainable savings and value generation for world-class supply management. It covers the full supply cycle from strategic sourcing to operational procurement and supplier enablement, leveraging consolidated content and master data. SRM enable end-to-end procure-to-pay procurement business processes. It reduces time and cost to qualify suppliers with SAP SRM. It manages suppliers according to goods and services they provide by relevant product categories.
There are 2 main SRM modules which related to the suppliers :
1. Registration of Suppliers [ROS]
Registration of Supplier [ROS] allows interested suppliers to self-register online, to become an approved TM supplier. It is compulsory for all suppliers to self-register online, which goes through an application processing. Hence, the manual registration form is no longer applicable for any matter pertaining to supplier registration.
To register as TM supplier, please click Registration of Supplier (ROS)
2. Supplier Self-Service [SUS]
Supplier Self-Services [SUS] allows registered TM supplier to interact electronically with TM for purposes of :
a) To respond to purchase order (PO)b) To submit online invoicec) To participate in bidding/auctiond) To view payment statuse) To update company data
Go to Supplier Self-Services [SUS] pages
For quick guide on how to use SUS portal, refer to SUS process on page (POP)
3 July 2013 - “As we are approaching the month of Ramadhan and Syawal, TM wish to notify the Suppliers and Business Partners NOT to send any hampers/gifts to TM employees. This is part of our initiative to strengthen our integrity practices.”
1 July 2013 - We are pleased to inform you that SRM Helpdesk has been transformed to Online Helpdesk effective from 1st July 2013.Therefore, the phone modes has been terminated and streamlined for service efficiency and effectiveness. Apart from the above changes to the modes, Frequently Ask Question (FAQ), user guide and online demo at SRM pages in TM corporate website can be referred for better understanding of SRM. Kindly email your enquiries to
email@example.com . We apologize for any inconvenience caused and thank you for your cooperation.
3 Apr 2013 -
SRM Supplier training for April - June 2013 is now available!
20 Apr 2012 - TM SRM user guide in Bahasa Malaysia is now available!
For any enquiries, kindly email to
Watch SRM Video