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Your guide to our services, from product and billing information to online supplier system, for both customer and business.

 

Your TM Bill

 


Dear Customers,

With the implementation of GST, your TM bill has been enhanced with a new look. These enhancements are as below.
Enhancements to take note :

1. TM Bill Header
The TM Bill header is now enhanced with information on:
Supplier’s name, address and GST registration ID number, Tax Invoice displayed on right hand side of the bill as required by the GST Act 2014.

2. Account Summary
This section provides the summary of the current month’s charges and the corresponding applicable GST as well as outstanding charges from any previous bills.

3. Adjustment on Previous Bill
This section indicates a Credit Note amount if the total adjustment is negative or Debit Note if the total adjustment is positive. This is provided in the Account Detail section of your TM Bill where all previous bill adjustments are listed and totaled up.

4. Summary of GST Information
Total Taxable GST items are broken down by tax code and the applicable rate. GST- Standard Rate (SR) at 6%; Zero Rate (ZR) at 0%.

 

FAQs​​

1. Why does my bill have the word Tax Invoice?

The word Tax Invoice is in accordance with the GST Act 2014.

2. Is my TM Bill similar to previous TM monthly bills?

​Yes. Your TM Bill is essentially similar to your previous TM monthly bills except for changes as highlighted here in compliance with GST Act 2014 requirements.

3. Are there any changes in the pricing for services provided by TM?

​No, our pricing (excluding GST) remains the same.

4. Are all products and services subjected to GST?

​In principle, all products and services provided by a GST registered service provider for consumption in Malaysia are subjected to GST at 6%.

5. Are deposits subjected to GST?

​Deposits are refundable thus it is not subjected to GST.

6. Can customers claim on the paid GST?

​Only customers who are GST registrants are entitled to claim for Input Tax Credit (ITC).

7. As a TM customer who is registered for GST, if there is a credit / debit note in the bill, do I need to make adjustments in my GST Returns?

​No, because the total amount adjusted is already inclusive of GST.

8. If my bill is in a foreign currency, will TM show the conversion in RM?

​TM will show the conversion in the GST summary as it is a requirement by the Royal Malaysian Customs to show the GST amount in RM.

 Click here for more FAQ.
 
 
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Click below to download GST brochure for:

  1. TM Bill (Telephone/Streamyx)
  2. TM Bill (UniFi)
  3. TM Bill (International Service)

 

GST Registration Number

NoCompany NameGST Registration No
​1​TELEKOM MALAYSIA BERHAD​000084049920
​2​GTC GLOBAL SDN BHD​001528815616
​3​TELEKOM SALES & SERVICES SDN BHD​002124365824
​4​TM NET SDN BHD​000309813248
​5​TM INFO-MEDIA SDN BHD​000925302784
​6​VADS BERHAD​000338886656
​7​VADS E-SERVICES SDN BHD​001553940480
​8​VADS SOLUTIONS SDN BHD​001642893312
​9​VADS BUSINESS PROCESS SDN BHD​001556414464
​10​MEGANET COMMUNICATIONS SDN BHD​001293893632
​11​GITN SDN BHD​000251265024
​12​FIBRECOMM NETWORK (M) SDN BHD ​002066481152
​13​FIBERAIL SDN BHD​001460011008
​14​MENARA KUALA LUMPUR SDN BHD​001372790784
​15​TM FACILITIES SDN BHD​001028157440
​16​TMF AUTOLEASE SDN BHD​000832561152
​17​UNIVERSITI TELEKOM SDN BHD​000416174080
​18​UNITELE MULTIMEDIA SDN BHD​000997679104
​19​MULTIMEDIA COLLEGE SDN BHD​000033472512
​20​TELEKOM APPLIED BUSINESS SDN BHD​000762265600
​21​TELEKOM RESEARCH & DEVELOPMENT SDN BHD​001629478912
​22​YAYASAN TELEKOM MALAYSIA​001400209408
​23P1 GROUP - PACKET ONE NETWORKS (MALAYSIA) SDN BHD000399921152
​24P1 GROUP - MILLERCOM SDN BHD000399921152