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Online Help

Your guide to our services, from product and billing information to online supplier system, for both customer and business.

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Payment Channel

Click on the preferred channel to find out the services available.

7 Eleven

​​​› Cash
› 7-Eleven Store Locator

Agro Bank

› ATM (Pre-registration required)
› Over the Counter - Cash / Cheque​

AmBank
Bank Islam

​​​​› ATM (Pre-registration required) 
› Online Banking​

Bank Rakyat

› Over the Counter - Cash

Bank Simpanan Nasional

› ATM (Pre-registration required) 
› Online Banking - myBSN   
› Over the Counter  - Cash / Current Account / Saving Account / Credit Card (MasterCard / Visa) / Visa Electron Debit Card

CIMB Bank
ePay Terminal

​​› Cash – View Location

JomPAY

​​​› Online Banking
› Mobile Banking
› www.jompay.com.my

Maybank

​› ATM 
› Online Banking – Maybank2u
› Telephone Banking (Pre-registration required.)
› Steps to pay TM Bill via Maybank2u


› FAQ

 

 

ONEPAY by Mobility One

​​​​› Cash
› View Outlet

PayQuik Kiosk by Paylink Global

​​​​› Cash
› View Outlet

POS Malaysia

​› Online Banking – POS Online
› Over the Counter - Cash / Cheque ​

Public Bank

​​› ATM (Pre-registration required) 
› Online Banking  

RHB Bank

› Online Banking   

SiliconNet

www.paybillsmalaysia.com
› Cash

Telekom Malaysia Berhad

​​› TM Autopay 

  • Applicable for Debit/Credit Card (MasterCard / Visa /AMEX locally issued) 

› unifi.com.my
› Kiosk – Cash / Credit Card (MasterCard/Visa)
› TMpoint
     • Cash       
     • Credit Card (MasterCard / Visa locally issued)
     • Cheque (payable to 'Telekom Malaysia Berhad')       ​
› Phone (100) ​

Timeline

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Payment Channel Processing Duration
TMpoint and TADWithin 4 hours
TM Call Center​​​
MyTM and UniFi Portal​
Maybank2u
CIMB Clicks
PayQuik Kiosk
7-Eleven
JomPAY
MobilityOne
POS MalaysiaTransaction day + 1 working day
​TNB counter​​Transaction day + 1 working day
​​​​ ​Bank ​ ​ ​​Autopay
Enrolment 1 day before billing cycle date will take effect from next cycle. 
Monthly deduction is 10 working days from Bill Date
​Internet Banking/Online​Transaction day + 1 woking day (Applicable for certain banks only)
​Over the counter​Transaction day + 1 woking day (Applicable for certain banks only)
​ATM​Transaction day + 1 woking day (Applicable for certain banks only)
​Mobile/ Phone Banking​Transaction day + 1 woking day (Applicable for certain banks only)​
Third Party
ePay TerminalTransaction day + 1 working day
PaybillsMalaysia.com Transaction day + 1 working day
MyegTransaction day + 1 working day
​Jabatan Bekalan Air (Pulau Pinang dan Kelantan)​Transaction day + 1 working day or maximum 3 days​
UOB Bank

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​Implementations of GST

(click here to view details)

 

Registering for Autopay

(click here to view details)​

 


 

 

 

 

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