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Customers are more likely to call you if they don't have to pay for the call.

TollFree is simply a designated number (eg 1-800 88-8XXX or 1-800 888 SME word-number option) that allows your customers to easily remember and to call from anywhere in the country for FREE.

TollFree 1300 is an alternative TollFree service where callers pay local call-rates instead, to help you offset the incoming call charges that are borne by you.

How it benefits your business:

  • Easier to manage and monitor customers' calls
  • Enjoy advantage over competitors with easy to remember and exclusive word number eg. 1800 88 TAXI. 1800 88 HOTEL
  • Allows calls from all over Malaysia to be received at any designated answering centre
  • Make it convenient for customers to remember and call a single number from anywhere in Malaysia

Why should you subscribe to TollFree and ViSight?



Making TollFree even more powerful with ViSight

TollFree service comes with ViSight; a complimentary, highly valuable tool that provides TollFree subscribers with critical information, insights and reports to :

  • Measure response to marketing campaigns
  • Ensure effective operational-cost planning
  • Ensure optimum number of staff to manage campaigns
  • Focus marketing activities on more profitable areas that generate more calls
  • Get a clear summary of day-to-day activities
  • Use historical trending to assist in future planning
  • View ViSight Reports

How and where do you apply for TollFree and ViSight?

You can apply for TollFree and ViSight at any TMpoint by bringing along the following required documents:
Completed application form
For individual: a copy of the individual's identity card (both sides)
For sole proprietor or partnership: a copy of the business license, Forms D, B and A
Company registration: a copy of Form 9 or 13 and Form 49
Answer Point authorization letter (if Answer Point subscriber is different from TollFree subscriber)

Note: Answer Point is TM fixed line number that is attached with TollFree service to answer calls.
For any sales consultation, please visit our TM SME Corners at selected TMpoint.


Price / Packages (*New!) 


*WAIVED one-time activation fee of RM50 and monthly fee of RM20. (For each feature)


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