Get All New Unifi
Skip Ribbon Commands
Skip to main content

1600 Service

General


HOW TO BE AN INFORMATION/SERVICE PROVIDER?

1600 PREMIUM RATE SERVICE

Premium Rate Service

​​1600 PREMIUM RATE SERVICE is a service where callers can obtain various information via telephone with a flat tariff irrespective of distance.

Term used in 1600 service

​​a) NETWORK PROVIDER (NP)
  The party who provides network, coordination, billing and infrastructure, for example Telekom Malaysia Berhad.
b) SERVICE PROVIDER (SP)
  The party who provides the service, manages the programs and maintains services, for example the  Licensed Service Providers.
c) INFORMATION PROVIDER (IP)
  The party who provides content of the information for any premium rate service to the service providers.

Licensed service provider

Block numbers approved by the Malaysian Communications and Multimedia Commission (MCMC) differentiates licensed service providers.

List of Licensed Service Providers with their block numbers

Role of service provider

​a. Arrange for the approval of the infoline number from the Malaysian Communications and Multimedia Commission (MCMC).
b. Provide, operate and maintain all hardware and software for the infoline's development.
c. Develop IVR system for the infoline service, based on the information provided by the Information Provider.
d. Execute the Advertising and Promotional activities, with the help from IP.

Differences between TM Infolines and other service provider

 

TMOTHER SPs
Information provided is NOT entertainment based, for example community services, business related, educational and health information.Most of the SPs offer information which are entertainment based, for example Who Wants To Be a Millionaire. A few SPs offer charity infoline like Titian Harapan.
Tariff used are low, ranges from 39 cents per minute to RM1.95 per minute.Tariff used are relatively high, compared to Telekom Malaysia ranges from RM1.95 per minute to RM3.90 per minute.
How to become a service provider?

​​i. Have an AUDIOTEXT HOSTING SERVICE (AHS) class license from MCMC to operate the service. For online application, visit www.cmc.gov.my
ii. Have the 1600 block numbers allocated by MCMC.
iii. Have type-approved equipment to run the system, and connected to TM's network via leased line (E1 circuit, 2 MB). To apply for a leased line, contact the Domestic Carrier Service- +603 2240 8100.
iv. Provide and restore the database system (Voice processing system and Call handling equipment).
v. Have an interconnected agreement with TMB.
vi. Agree for a revenue sharing with TMB as in the agreement.

Numbering scheme

600-numbering-scheme.gif

Tariff set by MCMC

Tariff Format ​ ​
Tariff LevelPEAK HOUR PER MINUTE 
(7 am to 6.59 pm)
OFF-PEAK HOUR PER MINUTE 
(7pm to 6.59 am)
1RM0.13RM0.09
2RM0.39RM0.20
3RM0.78RM0.39
4RM1.30RM0.65
5RM1.95RM0.98
6RM3.90RM1.95

 

[Back]