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Enhanced Facilities

Enhanced Facilities are special features that can be added on to your telephone service for better telephone convenience. There are currently 9 features available for you to subscribe to. To start using these features, you’ll need to subscribe to either any one of these main features to receive a supplementary feature for free:

Main Features
-Subscribe to either one to receive a supplementary feature
Price Supplementary features
- Subscribe to a main feature to receive any of these for free
Call Waiting

Alerts B-party with a special tone if A-party is trying to get through when B-party is engaged.

Call Transfer

Able to transfer all incoming calls automatically to another telephone number when A-party is not around to pick up the phone.

Call Transfer on Busy

Every call made by A-party to B-party can be transferred to C-party when B-party is engaged.

Call Transfer on No Reply

Able to transfer all incoming calls to another telephone number when no one answers the phone within 30 seconds.

3-way Calling

Able to include a third party for convenient 3-way conversation.

RM1.50

 

 

RM1.50

 

RM1.50

 

 

RM1.50

 

 

RM3.00

Speed dialing

Able to store up to 20 telephone numbers that can be dialed easily by keying in a 2-digit code for each number stored.

Reminder Call

Able to program your phone to ring at a fixed time as a reminder or as a wake up call.

Last number Redial

The last number dialed can be automatically redialed with the touch of a button.

Auto Call Back

This feature calls both parties back automatically as soon as the busy party is free. It must be programmed immediately after hanging up due to a busy tone.

Price is exclusive of GST.

If you decide to have more facilities from the supplementary group, it has to be subscribed and the prices will remain the same.

Features 

Call Waiting

Never be unreacheable. A short tone to remind you that you have an incoming call. Callers will never hear a busy tone again.

How to Use

  • To programme:
                 Press

                                  star-43-h.gif

  • To cancel:
                  Press

                                  h-43-h.gif          

  • To accept an incoming call:
                 Tap hook receiver once > wait for dial tone > press

                                  2.gif           

  • To resume call to an existing caller:
                 Press

                                  1.gif           

  • To alternate your conversation between two parties:
                 Tap hook receiver once > wait for dial tone > press

                                 

Call Transfer

Never to be reached while you are away? No hassle, just press *21* and key in the phone number to transfer your calls to.

How to Use

  • To programme:
                 Press

                                  star-21-star.gif         

  • Transferring calls
                Press phone number to transfer to, followed by the # button

                                  h-21-h.gif

  • To deactivate
                 Press

                                  deactivate21.gif          

Call Transfer on Busy

​Never miss a call even if you are busy or unavailable. Get your calls transfered to where you can be contacted.

How to Use

  • To programme:
                 Press

                                  star-71-star.gif          

  • To transfer calls:
                Press phone number to transfer to, followed by the # key

                                          

  • To deactivate
                 Press

                                  h-71-h.gif          

Call Transfer on No Reply

Call Transfer on Busy

Never miss a call even if you are busy or unavailable. Get your calls transferred to where you can be contacted.

How to Use

  • To programme:
                 Press

                                  star-61-star.gif          

  • To transfer calls:
                 Press phone number to transfer to, followed by the # key

                                          

  • To deactivate:
                 Press

                                  h-61-h.gif          

Three-Way Calling

Never be unreacheable. A short tone to remind you that you have an incoming call. Callers will never hear a busy tone again.

How to Use

  • To call a third party when two way is already in progress:
                 Tap the receiver hook > dial number
  • When the third party replies:
                 Tap the receiver hook > press

                                  3.gif           

  • If the third is engaged or if there is no answer:
                Tap the receiver hook to return to the original call.
  • To take turns to converse between two parties:
                 Tap the receiver hook > press

                                             

  • To disconnect a call waiting:
                 Tap the receiver hook > press

                                  0.gif           

  • To disconnect an engaged party:
                 Tap the receiver hook > press

                                             

Reminder Call

​Like the secretary, you've always wanted, get your phone to prompt a reminder call for any important occasion. Ensuring that you never miss an appointment ever again.

How to Use

  • To programme:
                 Press

                                  star-55-star-xxxx-h.gif

  • To cancel:
                  Press

                                  h-55-h.gif            

  • For example: Setting a reminder call before 4:30pm would be:

                                  star-55-star-1630-h.gif           

 Note:

  • You will need to reset the alarm after every alarm call. If you don't answer the call, your phone will ring continuously for 5 minutes.
  • Key in time as per-24 hour reading.
Speed Dialling

​Store up to 20 of your most frequently dialed numbers in your phone. Simple access via a 2 digit code.

How to Use

  • To programme:
                 Choose a two-digit code between 10 and 29 and Press *51* (two-digit code)*(phone number)# e.g 03 12345678

                                  speed-dialing-1.gif

  • To call:
                 Press **(two-digit code)

                                  star-star-10.gif          

  • To cancel:

                                  h-51-star-10-h.gif         

Last Number Redial

​The last number dialed can be automatically redialed with the touch of a button.

How to Use

  • To programme:
                 Press

                                  star-star-0.gif           

Auto Call Back

​This feature calls both parties back automatically as soon as the busy party is free. It automatically redials the busy number, thus leaving you free to do other things.

How to Use

  • To programme:
                  Press

                                  star-37-h.gif          

  • To cancel:
                  Press

                                  h-37-h.gif           

 Note: Both parties must be within the same exchange area.