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Streamyx

Catch up with the fast-moving world of broadband with our exciting packages. Bring the web's rich multimedia content to life and enjoy that boost in connectivity, only with Streamyx


Streamyx

Catch up with the fast-moving world of broadband with our exciting packages. Bring the web's rich multimedia content to life and enjoy that boost in connectivity with Streamyx! Enjoy the best deals and a range of packages suited to your needs.


Streamyx & Phone Packages

 

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Terms & Conditions apply. Price is exclusive of GST.

Frequently Asked Question​

Free Speed Upgrade - Frequently Asked Questions​

Disclaimer:

These 'up to' speed are the maximum bandwidth delivered to your home or office. However, if you are experiencing less speed, it could be due to several reasons including:

  • the technology used
  • distance your location to the serving exchange
  • location of website you access
  • network  conditions (normal or peak hours)
  • running multiple applications simultaneously
  • medium of internet access (wired or wifi)
  • your device operation systems and
  • your internal wiring conditions

 

If you have recurring speed issues, kindly contact us

 

Terms & Conditions

  • Standard Streamyx & Phone Package™ Terms & Conditions apply.
  • Streamyx & Phone Package™ rental is not charged separately.
  • Subject to service availability.
  • Upon Streamyx™ activation, customer has to bring along Multimedia Confirmation Slip for the collection of their Cordless Phone at any TMpoint.
  • For Streamyx & Phone Package™, the Customer can start enjoying call plan on the next bill date after Streamyx™ service is activated. In general, package registration takes between three (3) to seven (7) days from application date, subject to service availability in the Customer’s area. SMS notification will be sent to the Customer to inform them of the call plan activation date.
  • FREE WiFi modem with one year warranty is only applicable to new customer and existing customer with wired modem.
  • No new modem will be given to existing Customers subscribing to package with WiFi modem.
  • The Customer is only entitled to 1 FREE cordless phone for this package. No new cordless phone will be given when upgrading to higher speed within Streamyx & Phone package™.
  • The HyppTV Set-Top-Box(STB)will be provided to Streamyx  8Mbps customers as well as Streamyx 4Mbps customers opting for HyppTV Packages.
  • Customer can migrate from existing call plan to a new plan. The existing call plan will be terminated on the next bill date.
  • For TM Phone™ Package, the customer can start enjoying call plan the day after the call plan is registered. In general, call plan registration takes between three (3) to seven (7) days from application date, subject to service availability in the Customer’s area. SMS notification will be sent to the Customer to inform them of the call plan activation date.
  • The Customer can migrate from an existing call plan to a new call plan. The existing call plan will be terminated on the same day of termination request.

Other Broadband Packages and Services

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