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Wifi Awareness

Help & Support

WiFi Improvement Guides

Not receiving the WiFi coverage you want?
Try following these smart tips to make sure that your WiFi connection can perform at its best!

Want more tips to improve your WiFi? Take a look at this infographic for more tips.


Placing your WiFi router in locations where it is hot will affect
the WiFi router performance and your browsing experience.


Place your WiFi router in an open area
to allow heat ventilation.


Place your broadband equipment next to each other and
avoid stacking them up to reduce the risk of overheating.


A WiFi router has distance limitations when it comes to the signal range.
As distance increases, the signal becomes weaker.


When choosing an area to place your WiFi router, please consider placing it in an area where you would frequently do your browsing activities.


If your WiFi router is already fixed, find ways to do your browsing activities closer to the WiFi router for better browsing experience.


Although the WiFi signal travels through the atmosphere, the signal gets deflected
or absorbed by physical obstructions e.g. thick walls, metals and solid objects.
The signal efficiency will decrease when it passes through obstructions.


Place your WiFi router in an open area
to maximize signal reception.


Avoid placing your WiFi router in a
closed cabinet, secluded room
or under the stairs.

Electromagnetic interference

Electromagnetic Interference is a signal wave generated by home appliances like
microwave ovens, refrigerators, baby monitors etc.
The signal wave can interfere with your WiFi connectivity which affects your browsing experience.


Place your WiFi router away
from these types of home appliances
to reduce the risk of interference.


Avoid sharing a power socket
your WiFi router and these
types of home appliances.


A user may hack into your WiFi Security Password to get free connectivity.
The more users you have using your internet, the more bandwidth will be consumed,
thus, affecting your browsing experience.


Set a strong and unique
WiFi Security Password.


Change your WiFi Security Password
from time to time.

heavy usage

Simultaneous usage by multiple users, heavy downloading activities and Peer to Peer (P2P) file sharing will consume your bandwidth and affect your browsing experience.