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31 March 2016
Telekom Malaysia Berhad (TM) today launched its new look TMpoint outlet at Quill City Mall, Jalan Sultan Ismail, Kuala Lumpur, an outlet where customers can experience the suite of convergence home and business solutions in a friendly and interactive environment, true to its promise of "Life and Business Made Easier".
The new TMpoint is designed to create a new customer touch point and retail experience of TM's suite of home and business convergence solutions. Customers can get their hands on TM's full suite of offerings while waiting for their turn to be served by TMpoint's Customer Service personnel.
Imri Mokhtar, Executive Vice President, Consumer & SME, TM launched the new TMpoint outlet together with Mohd Yazid Abd Manaf, Chief Executive Officer, TMpoint and Izlyn Ramli, Vice President, Group Brand and Communication, TM.
Commenting on the launch, Imri said, "This TMpoint at Quill City Mall is our inaugural outlet that embodies the vibrancy, freshness and personality of the all new UniFi service, bringing a new retail experience of TM's suite of home and business convergence solutions. This new TMpoint concept will be implemented at our other outlets in stages. I believe the new TMpoint will create a new customer touch point experience for our valued customers nationwide – fulfilling our customer promise of "Life and Business Made Easier".
Currently, there are 185 TMpoint outlets nationwide, including outlets at Urban Transformation Centres (UTCs), to serve the growing needs of Malaysians for their lifestyle and business communication needs. TMpoint also markets a wide range of telecommunications and IT related products and accessories for the convenience of home and business customers.
At the same event, TM also unveiled its new UniFi Pro Plan. With the all new UniFi Pro Plan, customers will enjoy broadband speed of 100Mbps, enabling them to do even more.
Imri said, "Earlier in October 2015, we launched the new UniFi Advance Plan offering broadband speeds of 30Mbps and 50Mbps. Today, we have nearly 50% of UniFi customers on broadband plans of 10Mbps and above, with data usage growing rapidly from video streaming, file transfers and web browsing; with an average UniFi customer using 130GB of data per month - 80x more than that of an average mobile broadband user. For these Makers of Tomorrow, we bring today the new UniFi Pro Plan with broadband speed of 100Mbps".
"Both, the new Unifi plans of Advance Plan and Pro Plan bring the best that TM has to offer Malaysian home and business customers. UniFi Pro Plan for home customers provide broadband speed of 100Mbps together with a choice of the increasingly popular HyppTV packs - at an introductory subscription of RM299 / month (excluding GST). For business customers, UniFi Pro Plan provide broadband speed of 100Mbps together with a voice plan of free calls worth RM70, beyond which calls to all fixed line are free and 8 sen / minute to all mobile numbers – all these at an introductory subscription of RM379 / month (excluding GST). These introductory offers are available for all to enjoy until 30th June 2016. As your Convergence Champion, we are committed to deliver unlimited experiences, unmatched choices and unbeatable value for homes and businesses in Malaysia.", Imri concluded.
For more information on how TM can make your life and business easier, visit www.tm.com.my